Customer Ratings & Reviews
- Model:
- WHCH720N/B
- SKU:
- 10893395
Rating by feature
- Sound Quality
Rating 4.7 out of 5 stars
- Battery Life
Rating 4.8 out of 5 stars
- Connectivity
Rating 4.7 out of 5 stars
- Pros mentioned:Comfort, Sound quality
Great Quality and Priced Headphones
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Easy to use and connect to the t.v., great sound and comfort!
I would recommend this to a friend - Pros mentioned:Battery life, Comfort
Ecellent Headphones
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.EXcellent headphone, durability, battery life long
I would recommend this to a friendBrand response from SonyListens
Posted .Hi RafaelP, thanks so much for your awesome feedback! We're delighted to hear that the Sony - WHCH720N have impressed you with their durability and long-lasting battery life. It's great to know they're delivering the reliable performance you were looking for. Thank you for choosing Sony and enjoy your listening experience! Regards, -Dominick
- Pros mentioned:Comfort, Sound quality
Sony Headphones Review
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.so soft and feel great on my ears!! awesome sound!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi NadiaD, thank you for the great review! We're pleased to learn you're enjoying the soft, comfortable fit and the awesome sound of the Sony WHCH720N. It means a lot to us that you're loving both the feel and performance. Thank you for choosing Sony! Best regards, -Dominick
- Pros mentioned:Comfort, Sound quality
Great for travelling.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This headset is one of the best travel headsets on the market based on online reviews, but just the previous Gen. We flew overseas for an international flight and these were comfortable for the long 9-hour leg enough to sleep in. Wonderful sound cancelling. Also can flatten pretty easily.
I would recommend this to a friendBrand response from SonyListens
Posted .That's wesome, IvanR! We are so glad to hear that you are happy with your new WH1000XM5! These lightweight headphones are beautifully finished in newly developed soft fit leather. This material fits snugly around the head with less pressure on the ears while keeping out external sounds. Our noiseless design with stepless slider, seamless swivel and hanger, and silent joints, makes WH-1000XM5 a pleasure to wear. Thank you for choosing Sony! -Craig
Amazing noise canceling headphone's!
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great headphones with noise canceling ability. I use them for flying and they work great keeping airplane noise out so you can watch your shows or listen to music without noise distractions.
I would recommend this to a friendBrand response from SonyListens
Posted .Thank you for the fantastic review, LaurieR!
We’re so glad to hear that your WH-CH720N headphones are making your travels much more enjoyable! We designed these to be lightweight and effective at blocking out engine drone, so it’s wonderful to know they’re helping you stay immersed in your shows and music while flying.
Thank you for choosing Sony for your travels, and we wish you many more peaceful flights!
Best regards,
Gus, Sony Social Media Team
- Pros mentioned:Comfort, Sound quality
Comfortable
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.They are comfortable as long as it isn’t too hot outside. The noise canceling is okay. Better than my AirPods for mowing the lawn. Sound is good. Have only used them while mowing and doing yard work so haven’t really paid attention to sound quality. Feel kind of cheap though so not sure how long they will last
I would recommend this to a friend - Pros mentioned:Battery life, Comfort, Sound quality
Over the ear headphones
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very good battery life, noise cancellation works great, comfortable on my head and ears
I would recommend this to a friendBrand response from SonyListens
Posted .Hello PatrickW,
Perfect! We're glad that you appreciate how good the battery life of our Sony WHCH720N as well as the noise cancelation feature and comfortability of the headphone. With our Sony WHCH720N, you can turn down the world's noise with the long-lasting noise cancellation performance. Featuring Dual Noise Sensor technology and an Integrated Processor V1, the WHCH720N allows you to fully immerse yourself in music without any distractions. Ergonomically designed to be lightweight, comfortable, and with up to 35 hours of battery life, you’ll almost forget you’re wearing it. Thanks for choosing Sony! - Marco
- Pros mentioned:Sound quality
bang for ur buck
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.good quality sound. charge could last longer. but worth the money.
I would recommend this to a friendBrand response from SonyListens
Posted .Hello RickieB,
Thank you for choosing Sony!
We couldn’t be happier to hear that you enjoy the good sound quality of the WH-CH720N headphones. We apologize for the charging time not being as long as you hoped, and we appreciate your understanding and kind words about the overall value.
Best regards,
-Fred
- Pros mentioned:Sound quality, Weight
Great but too big
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Unfortunately I had to return these because they were just a bit too big for my tiny head, even on the smallest setting. But overall they were quite good—great sound, good ANC, and the ANC works in both wired and wireless modes (which was imperative for me as I was using them for work). Love the color and they were very lightweight. Just too big width-wise for a very petite head.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi EmilyE,
Thanks for commenting. While we are thrilled to know your satisfaction with the amazing sound quality, exceptional noise canceling feature, stylish color & light weight design, and superb performance of your WH-CH720N, we are really sorry if you had to return it due to its size.
We value you and your feedback, and we are hoping you will consider Sony again in your future purchase!
Sincerely,
Romeo
- Pros mentioned:Battery life, Sound quality
The Headphone
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good battery life. Good sound. If you want more comfortability spend more money.
I would recommend this to a friendBrand response from SonyListens
Posted .Thank you for your feedback on the WH-CH720N, Tilor. We're delighted to hear that you enjoy the battery life and sound quality—those are key areas we focus on to deliver a reliable listening experience.
We appreciate your comment about comfort. The WH-CH720N is designed to balance performance, features, and affordability. For users seeking enhanced comfort and premium materials, Sony does offer higher-end models with additional ergonomic features to suit a variety of preferences and listening needs.
Your insights help us continue improving our products. Thank you for choosing Sony, and we hope you keep enjoying your music!
Best regards,
Gus
Sony Social Media Team
- Pros mentioned:Comfort
Love these headphones
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I’ve had these headphones for over 2 years now and they are still as good as new. I use them almost everyday and have zero complaints.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi SamanthaB
We are delighted to hear you've enjoyed such incredible longevity and performance from your WH-CH720N headphones over the past two years! Your feedback on their everyday reliability truly validates the quality and durability we strive for in our products.
Thanks for choosing Sony.
Best regards, Eliab
- Pros mentioned:Sound quality, Weight
Overall good
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Good sound! Light weight. Just feels a little flimsy
I would recommend this to a friendBrand response from SonyListens
Posted .Thank you for sharing your feedback, user431040.
We are so pleased to hear that you are happy with the sound and the lightweight design of your WH-CH720N headphones. We engineered this model to be comfortable for long listening sessions, and it's rewarding to know that we succeeded.
We also appreciate your honest comment about the feel of the headphones. We designed them to be lightweight and portable, and we apologize if they did not meet your expectations for durability. Your feedback is valuable, and we will be sure to share it with our product development team as we are always looking for ways to improve the quality and feel of our products.
Thank you again for being a Sony customer and for your valuable review.
Best regards, Gus, Sony Social Media Team
- Pros mentioned:Fit, Sound quality
Good sound and noise cancellation
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.sound quality was pretty good, although some sound bleed through the headphones. The headphones also fit pretty well.
I would recommend this to a friendBrand response from SonyListens
Posted .Thank you for your feedback on the WH-CH720N, CorbinC. We are pleased to hear that you found the sound quality to be pretty good and the fit to be comfortable. Regarding the sound bleed through the headphones, this can sometimes occur depending on the volume levels and the surrounding environment. If you find the sound bleed to be an issue, you might want to adjust the volume to a lower level or use the headphones in a quieter environment for optimal performance. We appreciate your review and are always working to improve our products based on customer experiences.
Thanks for choosing us!
Gus
- Pros mentioned:Sound quality
Nice noise cancel
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Mi daughter is very happy with this headphones, noise cancel is a plus!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi there,
We're so glad to hear your daughter is happy with her new headphones and that the noise canceling is making a difference!
Thanks for choosing Sony.
Best regards,
Eliab
- Pros mentioned:Comfort
Great
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Fit my over my nephews ears perfectly. So comfortable for longer wear!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Momof6,
We are honored to hear that the WH-CH720N was the perfect fit for your nephew! We specifically designed these headphones with a lightweight headband and soft earpads to ensure they remain incredibly comfortable, even during extended listening sessions. Knowing that he can enjoy his favorite media for longer periods without any discomfort is exactly the kind of experience we strive to deliver.
Thank you for trusting Sony.
Regards,
Dominick
Perfect headphones perfect price
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.5/5 i’ve owned his headphones for a few years. I’ve traveled across the country with them and they are amazing. My wife, my best friend and both of my parents have purchased them because how great they are.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Direwolf,
We are so glad to hear that you and your loved ones have enjoyed the WH-CH720N over the years! It is wonderful to know they have been such reliable travel companions for you.
Thanks for choosing Sony.
Best regards,
Eliab
- Pros mentioned:Comfort, Sound quality
Great
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.So great! Definitely noise cancelling. Comfy too..
I would recommend this to a friend Reliable connection to TV
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I traded in the pair of Sennheisers that wouldn't stay connected to my TV for these and they work like a breeze! I power them on and they automatically take over the sound from my LG TV, and vice versa when I turn them off! The sound quality is good but not great, the other ones sounded better, but I need a reliable connection for late night TV watching!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Nick,
Thanks for sharing your experience with us! We're glad to hear that the WH-CH720N headphones are providing you with a reliable and seamless connection for your late-night viewing. We designed them with ease of use in mind, so it's great to know that the automatic connection with your TV is working so well for you.
We appreciate your feedback regarding the sound quality. While we strive to offer a great audio experience across all of our products, we understand that everyone's preferences are unique. We'll certainly pass your comments along to our development team.
Thanks for choosing Sony, have a pleasant evening!
DiegoV
- Pros mentioned:Comfort, Sound quality
Exactly what i was looking for
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love these head phones not the greatest for lifting weights and working out but great sound and comfort
I would recommend this to a friend - Pros mentioned:Sound quality
Great noise cancelling headphones
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My autistic son uses these mainly for the noise cancelling function, and he absolutely loves them!
I would recommend this to a friendBrand response from SonyListens
Posted .Thank you for sharing your experience, StephenB!
We are so glad to hear that the WH-CH720N is a hit with your son! It is incredibly rewarding to know that our noise-canceling technology is providing him with the comfort and focus he needs. We design our headphones to be lightweight and effective for long-term wear, and hearing that they’ve made a positive impact on his daily routine truly makes our day.
Thank you for choosing Sony and for being a part of our community!
Best regards,
Gus, Sony Social Media Team