Customer Ratings & Reviews
- Model:
- WHCH720N/B
- SKU:
- 10893395
Rating by feature
- Sound Quality
Rating 4.7 out of 5 stars
- Battery Life
Rating 4.8 out of 5 stars
- Connectivity
Rating 4.7 out of 5 stars
Customers are saying
Customers highly value the excellent sound quality, comfort, and long battery life of the product. They also appreciate its lightweight design, good fit, and reliable connectivity. However, some customers note that it is not very compact for traveling and have minor concerns regarding the bass and volume levels.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Sound quality
Great product!
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent product, sounds amazing, noise canceling is amazing and feels robust. Comes with an app that has built in equalizer. Great product feels a little cheap and light but the sound quality must have been where all the budget went, its great!
I would recommend this to a friendBrand response from SonyListens
Posted .HI Enva,
We're delighted to hear how much you love the performance of the WH-CH720N headphones! We engineered them to deliver fantastic sound quality and powerful noise cancellation in a lightweight and comfortable design, which is perfect for extended listening. We're glad you're also taking advantage of the built-in equalizer in the app to customize your audio experience.
Thanks for choosing Sony.
Best regards,
Eliab
- Pros mentioned:Battery life, Sound quality
Goated
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I am not going to lie. I honestly thought this was going to be like all the other headphones, but I cant see my self with any other headphones. The battery life is crazy the sound is wild I love them. The only thing is that I wish they had more colors.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Armando, we're glad you love the battery and sound quality of our product. We appreciate you feedback regarding the color variants of your SONY unit. Unfortunately, this WHCH720N only comes with Black and White color variants.
Turn down the world's noise with the long-lasting noise cancellation performance. Featuring Dual Noise Sensor technology and an Integrated Processor V1, the WHCH720N allows you to fully immerse yourself in music without any distractions. Ergonomically designed to be lightweight, comfortable, and with up to 35 hours of battery life, you’ll almost forget you’re wearing it. Thank you for choosing SONY! ~Earl
- Pros mentioned:Fit, Sound quality
Not bad for $100.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not bad for $100. Sound quality and ANC are good. The headset sync well will my TV Bluetooth, minimal audio lag. They are light and comfortable, but do get a little sore after a couple of hours. I wish the ear cups were hinged for a more compact storage. But hey, for a hundred bucks, I'd buy again.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi JHH75, We appreciate your feedback and we are glad that you like the sound quality and noise canceling feature of your Sony wireless headphones. Our WH-CH720N headphones allow you to enjoy natural vocals, crystal-clear sound and balanced tuning audio, thanks to the Integrated Processor V1 and Digital Sound Enhancement Engine (DSEE), producing a high-quality sound exactly as the artists intended. The Precise Voice Pickup technology Wind Noise Reduction Structure will give you a clear and natural conversation during calls. We take all user input seriously and will make sure your comments reach the appropriate person. Thank you for trusting Sony! Vincent
- Pros mentioned:Sound quality
Good for music and the plane
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Sounds great, remember speakers need 20 hours to be broken in. Once these headphones hit that mark, the sound increased noticeable.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi 3dit0ff!
Thanks for the awesome feedback! We are thrilled to hear that your WH-CH720N headphones are sounding even better after some use.
We appreciate you choosing Sony!
Best regards,
Estefany
- Pros mentioned:Battery life, Sound quality
Great affordable headset
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great sound quality, and the bluetooth works so well. It also charges extremely fast via the cable in the package but lasts long enough to where you don't charge that often at all. It has been phenomenal for my job.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Tyler64, We are happy to know that you like the sound quality of your phenomenal wireless noise canceling headphones. You chose the best brand. Thank you for trusting Sony! Vincent
- Pros mentioned:Comfort, Sound quality
thing
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.very good sound, quality and comfortable fit on ears
I would recommend this to a friendBrand response from SonyListens
Posted .Hello FrediB,
Thank you for choosing Sony!
It's rewarding to hear that your WH-CH720N headphones are delivering a great experience! We're happy to know you're enjoying their sound quality and comfortable fit. Thanks for sharing your positive feedback!
Best regards,
-Fred
- Pros mentioned:Battery life, Sound quality
Excellent budget headphones
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Absolutely love these! Great sound for much less than the more expensive offerings, battery life for days, active ANC, my go to gym headphones
I would recommend this to a friendBrand response from SonyListens
Posted .Thanks for the 5-star rating, Bcool! We're glad that you are happy with your purchase. Enjoy and thanks for choosing Sony. -Craig
- Pros mentioned:Comfort, Sound quality
Great Quality and Priced Headphones
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Easy to use and connect to the t.v., great sound and comfort!
I would recommend this to a friend - Pros mentioned:Sound quality
Amazing
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great sound, noise cancellation is probably the best mode to listen to music, movies and games in. Its transparency mode is also very helpful when you wanna listen on the go but also interacting with people. It’s got good qualities, I would definitely recommend someone this product! Love it!
I would recommend this to a friendBrand response from SonyListens
Posted .Hello JayM,
Thank you for choosing Sony!
We're honored to hear that you love your WH-CH720N headphones! It's fantastic that you're enjoying the sound quality and finding both the noise cancellation and transparency mode so useful. Thank you for your wonderful review and for recommending them!
Best regards,
-Fred
- Pros mentioned:Battery life, Sound quality
Fantastic
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Its too good, sound quality is superb. Battery life is also good
I would recommend this to a friendBrand response from SonyListens
Posted .Thank you for your fantastic review, Lucky!
We are so pleased to hear that you think the WH-CH720N headphones are too good. It's rewarding to know that you are enjoying the superb sound quality and that the battery life is meeting your needs.
Thank you again for choosing Sony and for sharing your experience!
Best regards, Gus, Sony Social Media Team
- Pros mentioned:Fit, Sound quality
Good sound and noise cancellation
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.sound quality was pretty good, although some sound bleed through the headphones. The headphones also fit pretty well.
I would recommend this to a friendBrand response from SonyListens
Posted .Thank you for your feedback on the WH-CH720N, CorbinC. We are pleased to hear that you found the sound quality to be pretty good and the fit to be comfortable. Regarding the sound bleed through the headphones, this can sometimes occur depending on the volume levels and the surrounding environment. If you find the sound bleed to be an issue, you might want to adjust the volume to a lower level or use the headphones in a quieter environment for optimal performance. We appreciate your review and are always working to improve our products based on customer experiences.
Thanks for choosing us!
Gus
- Pros mentioned:Sound quality, Weight
Light weight
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Perfect noise cancellation. Great sound quality with awesome output . Light weight
I would recommend this to a friendBrand response from SonyListens
Posted .Hi BabatundeA,
Thank you for your positive feedback! Our Sony WF-C700N truly wireless earbuds are indeed designed to deliver perfect noise cancellation, great sound quality, and a lightweight experience for all-day comfort. We're delighted to hear that you are enjoying these features!
Thank you for choosing Sony!
Best regards,
- Stephanie
- Pros mentioned:Battery life, Sound quality
Good quality, Good price
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It was a good purchase for a great price too. I personally like the quality for my needs of this product. I think the sound quality is great and it is easy to use with the headphones app to control it from. The battery also lasts a long time.
I would recommend this to a friendBrand response from SonyListens
Posted .Good day,MAAT!
Congratulations for getting a good deal. Great quality and a good price. We love to hear that you are satisfied with the sound quality, battery life and ease of use of the "Sony | Headphones Connect" app. Listen to your favorite music without the world's noise with the long-lasting noise cancelation performance of WHCH720N. Featuring Dual Noise Sensor technology, the WHCH720N allows you to fully immerse yourself in music without any distractions. This headphone lets you enjoy natural vocals, crystal-clear sound and balanced tuning audio, thanks to the Integrated Processor V1 and Digital Sound Enhancement Engine (DSEE), producing a high-quality sound exactly as the artists intended. The Precise Voice Pickup technology Wind Noise Reduction Structure will give you a clear and natural conversation during calls. Ergonomically designed to be lightweight, comfortable, and with up to 35 hours of battery life, you’ll almost forget you’re wearing it. Thank you very much for choosing Sony! - Marco
- Pros mentioned:Fit, Sound quality
Great overall headphones
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great sound, fits snug on my head, just wish it had a little more battery life for longer trips.
I would recommend this to a friendBrand response from SonyListens
Posted .Thank you for sharing your experience with the WH-CH720N, EthanB. We’re delighted to hear you’re enjoying the great sound quality and comfortable fit—they’re designed to deliver a premium and snug listening experience for extended use.
We appreciate your feedback regarding battery life and understand longer trips can require more playback time. While the WH-CH720N already offers a long battery performance for daily use, your suggestion is valuable and helps us explore ways to further improve our products in future updates. In the meantime, we recommend making use of the quick charge feature: with just a short charging session, you can enjoy additional hours of playback, which can help on longer journeys.
Thank you again for choosing Sony and for taking the time to share your thoughts—your input helps us create better headphones for everyone.
Best regards,
Gus
Sony Social Media Team
- Pros mentioned:Battery life, Comfort
Ecellent Headphones
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.EXcellent headphone, durability, battery life long
I would recommend this to a friendBrand response from SonyListens
Posted .Hi RafaelP, thanks so much for your awesome feedback! We're delighted to hear that the Sony - WHCH720N have impressed you with their durability and long-lasting battery life. It's great to know they're delivering the reliable performance you were looking for. Thank you for choosing Sony and enjoy your listening experience! Regards, -Dominick
- Pros mentioned:Comfort, Sound quality
Sony Headphones Review
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.so soft and feel great on my ears!! awesome sound!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi NadiaD, thank you for the great review! We're pleased to learn you're enjoying the soft, comfortable fit and the awesome sound of the Sony WHCH720N. It means a lot to us that you're loving both the feel and performance. Thank you for choosing Sony! Best regards, -Dominick
- Pros mentioned:Sound quality
Got more than what I paid for?
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Had these a little less than a month and have been very pleased with these headphones. For context, I already have AirPods Pro I used every day that weren’t always suitable/ideal for my frequent traveling for work. Bought these hoping to not find myaelf wishing I got the Sony flagship $400+ over ear noise canceling headphones and that didn’t happen. The ambient noise filter settings are different, but just as practical as my AirPods Pro’s ambient/noise canceling settings. The range of the audio is 10/10 with a wide range of EQ control and the audio quality upscaling (DSEE) is noticeable and impressive. I
I would recommend this to a friendBrand response from SonyListens
Posted .That's wonderful, nwjuran! We're happy that you like your new headphones. Enjoy and thanks for choosing Sony. -Craig
- Pros mentioned:Sound quality
night quiet
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My wife loves these. She tells me they are super quiet and sound great when she plays her music.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Pickit!
We are very glad to hear that your wife is having such a great time with her WH-CH720N headphones! It’s awesome to know that the sound quality and the quietness are making her music sessions even better.
We appreciate your decision to go with Sony!
Best regards,
Estefany
- Pros mentioned:Comfort, Sound quality
Nice headphones
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The headphones are comfortable and lightweight. They sound great for the price. Set up was easy for iOS
I would recommend this to a friend - Pros mentioned:Sound quality, Weight
Superb audio quality
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Its a great item for the price. The are really light but dont let that fool you they really pack a punch and the app makes it amazing to manage as it adjust to your day to day use. Higly recommend it
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Jonathan,
Thank you for an awesome feedback and recommendation! We are very glad that we were able to give you a great deal. Nice to hear your enjoyable experience with the WHCH720N headphones superb sound quality, lightweight, and customizable app to tailor the audio experience to your specific needs and preferences. Sony's commitment to customer satisfaction is our top priority. Thanks for choosing Sony! - Kris