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$178.00

Customer reviews

Rating 4.6 out of 5 stars with 2866 reviews

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Rating by feature

  • Sound Quality

    Rating 4.7 out of 5 stars

  • Battery Life

    Rating 4.8 out of 5 stars

  • Connectivity

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

94%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 46 Showing 901-920 of 2,866 reviews
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great quality, I would recommend these to anyone who works outside.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Thank you for sharing your review, Huntrrr!

      We are so pleased to hear that you are enjoying the great quality of your WH-CH720N headphones!

      Your recommendation to anyone who works outside is especially valuable, as it highlights the comfort, durability, and reliable performance of these headphones for use in dynamic environments.

      Thank you again for choosing Sony!

      Best regards, Gus, Sony Social Media Team sony-global

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Worth the money

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These headphones are amazing, I personally always go for beats. However I just wanted headphones to work out and what an amazing deal did I get the price was fare and the sound is loud you can't hear none once you put them on. Great job Sony.…

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Maya,
      We really value the time you took to express your thoughts on the WH-CH720N headphones! We're so pleased to hear that they have exceeded your expectations for workouts. It's great to know that you found the sound quality to be impressive and that you feel you got a wonderful deal. Your support means a lot to us and we appreciate your kind words about our products.

      Thanks for choosing Sony!
      Best regards,
      Stephanie Sony_US

  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Headphone

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very clear and so good sound. I recommend this item.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Thank you for the fantastic review, BharatV!

      We’re glad to hear you’re enjoying the clear sound of your WH-CH720N and that you'd recommend them to others!

      Thank you for choosing Sony!

      Best regards, Gus, Sony Social Media Team sony-global

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    I love these headphones.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Dont expect premium noise cancellation, sound quality is good. If you download Sony headphones app you will have a option to play with equaliser. I selected boost base i liked it.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello Airfryer,

      Thank you for choosing Sony!

      It’s rewarding to hear that you're enjoying your WHCH720N headphones! We're glad to know that you appreciate the sound quality and the features available through the Sony Sound Connect App, especially the equalizer options. Boosting the bass can really enhance the listening experience! Thank you for sharing your feedback, and we hope you continue to enjoy your headphones.

      Best regards,
      -Fred Sony_US

  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Incredible headphones at an unbelievable price.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Incredible product for an unbelievable price. The noise cscnelling feature, sound, and comforts are wonderful. I researched and tried a lot of other headphones and it wasn't even close.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Good day EliS,
      That's great! We're glad that you like the noise canceling feature, sound quality and comfort of our Sony WHCH720N to your ear. Enjoy listening to your favorite music without the world's noise with the long-lasting noise cancelation performance of WHCH720N. Featuring Dual Noise Sensor technology, the WHCH720N allows you to fully immerse yourself in music without any distractions. This headphone lets you enjoy natural vocals, crystal-clear sound and balanced tuning audio, thanks to the Integrated Processor V1 and Digital Sound Enhancement Engine (DSEE), producing a high-quality sound exactly as the artists intended. The Precise Voice Pickup technology Wind Noise Reduction Structure will give you a clear and natural conversation during calls. Ergonomically designed to be lightweight, comfortable, and with up to 35 hours of battery life, you’ll almost forget you’re wearing it. Thank you very much for trusting and for choosing Sony! - Marco Sony_US

  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Sounds good

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the sound and very comfortable to wear. Definitely recommend.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Christal, we're glad you love the sound quality and comfort of our product! Thanks for choosing Sony! ~Earl Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Love this product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this item as I needed noise canceling ear phones with Bluetooth. These work great and compatible will all my electronics. Very reasonable priced. Work great.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Sony WH-CH720N

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound Wish ear pads were a little bigger Another great Sony product

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi JamesG!
      Thanks so much for your feedback.
      It is most rewarding to hear that you are liking the sound of your new WH-CH720N headphones! We really appreciate your honest note about the ear pads; hearing what our customers think helps us as we design future products.

      We're glad you chose Sony!
      Best regards,
      Estefany Sony_US

  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    Good headphones

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I liked these headphones because they have good sound quality and decent noise cancellation. The battery life of them are good and for the price these headphones are worth it.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi DardeniC, Great! You definitely made the right choice. We're glad you're enjoying all the improvements we made on these headphones. It sounds like we hit the mark with the WH-CH720N. Our WH-CH720N headphones allow you to enjoy natural vocals, crystal-clear sound and balanced tuning audio, thanks to the Integrated Processor V1 and Digital Sound Enhancement Engine (DSEE), producing a high-quality sound exactly as the artists intended. The Precise Voice Pickup technology Wind Noise Reduction Structure will give you a clear and natural conversation during calls. Thank you for your purchase and offering a fantastic rating on the product! -Jess Sony_US

  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    good headphone

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i got this 2 years ago and they are really good , i treat them very aggressively and haven't brakethem, definitely i would buy the again.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I'm a highschool student

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These headphones has good quality when it comes to music and the beats. For a good price, these are the best ones to get, if your on a budget, or just want something simple but from a known brand. Then get these.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Thank you for the fantastic review, DakotaB!

      We are so glad to hear that the WH-CH720N is hitting all the right notes for you! We designed these headphones specifically to bring that signature Sony sound and quality to a more accessible price point, so it’s rewarding to hear that they are the "best ones to get" for anyone on a budget.

      It’s awesome to know the music and beats are coming through clearly for you. Enjoy the simple, high-quality listening experience, and thank you for choosing Sony!

      Best regards,

      Gus, Sony Social Media Team Sony_US

  • Rated 5 out of 5 stars

    Bluetooth headphones

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent value for the money. I use it with another product I bought from Best Buy, an MEE Audio Connect Hub. I live in an apartment and the two products combined allow me to list to the TV at a comfortable volume via Bluetooth without disturbing the neighbor who have a baby.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Eddie,

      It is wonderful to hear how well the WH-CH720N headphones are working for your apartment living! We are glad that the Bluetooth connectivity and value are providing you with a great listening experience while being mindful of your neighbors.

      Thanks for choosing Sony.

      Best regards, Eliab Sony_US

  • Pros mentioned:
    Comfort, Weight

    Rated 5 out of 5 stars

    Sony headphones

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great purchase, light weight and doesn't hurt my ears!!!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Rosie1, Thanks for the 5-star rating! We're glad you like your new headphones. Enjoy and thanks for choosing Sony. -Craig Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    A great set of headphones.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I thoroughly enjoy using the Sony noise canceling headphones. I’ve used them on flights to cancel noise around me as well as to use them to watch a movie. I’ve also used them to listen to a tour program at a UNESCO site.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality, Weight

    Rated 5 out of 5 stars

    Lightweight and good sound

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sound is really good for a budget wireless headphone option! I was impressed and I love the color. They’re not heavy or hurt my head while I wear them so overall I think they’re great!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Ccast, Thank you for sharing your awesome review of your WH-CH720N! We're glad you're enjoying the sound quality and noise canceling feature of the unit. Good to know you appreciate the lightweight design and blue color too. Our WH-CH720N headphones allow you to enjoy natural vocals, crystal-clear sound and balanced tuning audio, thanks to the Integrated Processor V1 and Digital Sound Enhancement Engine (DSEE), producing a high-quality sound exactly as the artists intended. The Precise Voice Pickup technology Wind Noise Reduction Structure will give you a clear and natural conversation during calls. Thank you for your purchase and for choosing Sony! -Jess Sony_US

  • Pros mentioned:
    Battery life, Comfort

    Rated 5 out of 5 stars

    great buy.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i love these headphones. they’re loud & comfortable. there’s no mic issues, it charges fast & holds charge for a long time. lasts about 3-4 days without charge. i keep them on all day, everyday. 10/10

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi trenn, We're glad that you are enjoying your new headphones. Turn down the world's noise with the long-lasting noise cancellation performance. Featuring Dual Noise Sensor technology and an Integrated Processor V1, the WH-CH720N allows you to fully immerse yourself in music without any distractions. Ergonomically designed to be lightweight, comfortable, and with up to 35 hours of battery life, you’ll almost forget you’re wearing it. Thanks for choosing Sony! Erin Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great for working out

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works well with eliminating background noise while at the gym

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Thank you for your review, ZachW!

      We are delighted to hear that your WH-CH720N headphones are working well for you!

      It's fantastic that you are successfully eliminating background noise while at the gym, confirming the effectiveness of our Active Noise Cancellation feature in a demanding environment. We hope this helps you focus entirely on your workout.

      Thank you again for choosing Sony!

      Best regards, Gus, Sony Social Media Team sony-global

  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    My son loves these

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really great quality headphone, great sound for music or streaming, and the battery life last for weeks!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Inkyshaw1, Awesome! It is really wonderful to know that you had a great experience with your purchase. Enjoy your new Headphones! Thanks for choosing Sony! -Jess Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great headphones!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These headphones really do the trick! They cancel ambient noise while providing high quality audio — great job, Sony!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello DamianS,

      Thank you for choosing Sony!

      We’re excited to hear that the WHCH720N headphones are effectively canceling ambient noise while delivering high-quality audio. It’s a true pleasure to know that the performance exceeds your expectations. Thank you for your positive feedback!

      Best regards,
      -Fred Sony_US

  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    Great value for price

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really great for the price. Also nice to just listen to music with normally. I’m a big fan. I am neurodivergent and the noise cancelling can be really calming. Battery also lasts a long time.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi AudreyM, We're glad to hear you feel that the WHCH720N is worth its price! We're delighted to hear you're enjoying the superb noise cancellation and long battery life of your new Sony headphones. Featuring Dual Noise Sensor technology and an Integrated Processor V1, the WH-CH720N allows you to fully immerse yourself in music without any distractions. Ergonomically designed to be lightweight, comfortable, and with up to 35 hours of battery life, you’ll almost forget you’re wearing it. Thanks for choosing Sony! -Sam Sony_US