Customer Ratings & Reviews

Hi Sunnydays!
Thank you for your feedback on the Sony WH-CH720N headphones! We are delighted to hear that the noise cancellation and sound quality are fulfilling your expectations.

The WH-CH720N features advanced noise canceling technology, ensuring immersive audio experiences. Its lightweight design provides comfort for extended use, and with up to 35 hours of battery life, you can enjoy uninterrupted music sessions.

Thanks for choosing Sony!
Best regards,
Estefany

Hi listener1,
That is awesome! Great quality, good price! We're happy that you're satisfied with the sound quality, how stable the Bluetooth connection is and how comfortable it is to wear. Enjoy listening to your favorite music without the world's noise with the long-lasting noise cancelation performance of WHCH720N. Featuring Dual Noise Sensor technology, the WHCH720N allows you to fully immerse yourself in music without any distractions. This headphone lets you enjoy natural vocals, crystal-clear sound and balanced tuning audio, thanks to the Integrated Processor V1 and Digital Sound Enhancement Engine (DSEE), producing a high-quality sound exactly as the artists intended. The Precise Voice Pickup technology Wind Noise Reduction Structure will give you a clear and natural conversation during calls. Ergonomically designed to be lightweight, comfortable, and with up to 35 hours of battery life, you’ll almost forget you’re wearing it. Thank you for choosing Sony! - Marco

Hi Tony, we're glad you like the sound quality and comfort of our product. Thanks for choosing Sony! ~Earl

Hi JESUSDLF!
Thanks for the great review!

It brings us great joy to hear that your WH-CH720N headphones are perfect for your home and office setup. We love knowing they are helping you stay connected during your calls!

While these are a solid choice for your daily office tasks and calls, you might want to explore models like the WH-1000XM6, WH-1000XM5, or the WH-ULT900N if you're interested in our most advanced features. They are designed to deliver an even more powerful, crystal-clear sound experience for your busy workday.

Thank you for choosing Sony!
Best regards,
Estefany

Hi Wes24,

We feel privileged to know that your daughter absolutely loves her headphones and that this is already her second pair! There is no greater compliment than a returning customer, and we are thrilled to keep the music playing for her.

Since she is such a dedicated fan of Sony audio, you might want to keep our flagship WH-1000XM6 in mind for her next big milestone or gift. They represent the ultimate leap forward in sound quality, industry-leading noise cancellation, and ultra-plush comfort that she is sure to love just as much.

Thank you for making Sony a trusted part of your family's entertainment!

Regards,
Dominick

Hello ITGeo,

Thank you for choosing Sony!

We’re excited to hear that the WH-CH720N headphones arrived quickly and that their quality and color have been well received. Knowing your granddaughter loves them truly brightens our day. It’s wonderful to play a part in bringing joy through our products.

Best regards,
-Fred

Thank you for the fantastic review, Nicole!

We are absolutely thrilled to hear how much you love your WH-CH720N headphones! It is wonderful to know that you appreciate the cute color and find them super comfy for all-day use.

We are so glad they have become something you "can't live without" now!

Thank you again for choosing Sony!

Best regards, Gus, Sony Social Media Team

Hello PeaceMaker,

Thanks for sharing your 5-star review! We're glad to hear you're enjoying the incredible sound quality of your WH-CH720N headphones. It's great to know they're delivering on what they were designed for.

We're sorry to hear about the discomfort you're experiencing when wearing them for long periods with your glasses. We appreciate you taking the time to provide this feedback, as it's valuable for us to hear from our customers. We will make sure to take in consideration for future references.

Thanks for choosing Sony, keep enjoying the extraordinary sound quality and have a great day!
DiegoV

Hi EricB, We're glad that you're enjoying your WHCH720N. Your feedback is greatly appreciated and thank you for choosing Sony. Erin

Hi AmyB,

That's great! We're glad to hear that you like the sound quality of the headphones. It is unfortunate that your headphones got stolen. Our WH-CH720N headphones allow you to enjoy natural vocals, crystal-clear sound and balanced tuning audio, thanks to the Integrated Processor V1 and Digital Sound Enhancement Engine (DSEE), producing a high-quality sound exactly as the artists intended. The Precise Voice Pickup technology Wind Noise Reduction Structure will give you a clear and natural conversation during calls. We take all user input seriously and will make sure your comments reach the appropriate person. Thank you for choosing Sony!

-David

Hi Charger, You chose the best for your grandson and we are glad that he like the sound quality of his new Sony WHCH720N wireless noise canceling headphones. Thank you for trusting Sony! Vincent

Hi MarshallU,
That's great! We're glad that you are pleased with the noise canceling ability, battery life and connectivity range of our Sony WHCH720N. Enjoy listening to your favorite music without the world's noise with the long-lasting noise cancelation performance of WHCH720N. Featuring Dual Noise Sensor technology, the WHCH720N allows you to fully immerse yourself in music without any distractions. This headphone lets you enjoy natural vocals, crystal-clear sound and balanced tuning audio, thanks to the Integrated Processor V1 and Digital Sound Enhancement Engine (DSEE), producing a high-quality sound exactly as the artists intended. The Precise Voice Pickup technology Wind Noise Reduction Structure will give you a clear and natural conversation during calls. Ergonomically designed to be lightweight, comfortable, and with up to 35 hours of battery life, you’ll almost forget you’re wearing it. Thank you for the wonderful review and for choosing Sony! - Marco

Hi LeslieG,

We are really happy to hear that you are enjoying the comfort and versatility of your WH-CH720N headphones. That blue finish is a fantastic choice—it’s designed to look as sleek as it feels during those long listening sessions with your iPad.

One of the best things about this model is the Multipoint Connection feature, which allows you to stay paired with your iPad for a movie and instantly switch to your phone if a call comes in.

Thank you for trusting Sony to provide the soundtrack to your digital life.

Best regards,
Dominick

Hi RobinH,

We are honored to hear that the WHCH720N is providing the volume and clarity needed for your family member to enjoy their favorite shows. It is wonderful to know that our headphones offered the perfect solution for his specific listening needs and that you were able to secure them at such a great value.

Thank you for choosing Sony!

Regards,
Dominick

Hi WilliamJ,

We are thrilled that your stepson loves his new WH-CH720N headphones! By using our Integrated Processor V1 and Dual Noise Sensor technology, we designed these to be our lightest overhead noise-canceling headphones for all-day comfort.

Thanks for choosing Sony.

Best regards,

Eliab

Hi AdamV,

Thank you for choosing Sony!

We're honored to hear that the noise cancellation on your WHCH720N is working amazingly well in your busy office. It brings us great joy to know it helps you focus by blocking out surrounding conversations. Thank you for sharing!

Best regards,
-Fred

Hi Dave,

We are ecstatic to learn that your WH-CH720N headphones are working so wonderfully for your vacations! We designed this model to be lightweight and comfortable for long travel days, and we are glad it is keeping you entertained while you fly.

As you plan your future getaways, you might want to check out our premium WH-1000XM6 model down the road. It takes travel comfort even further with a convenient folding design that saves space in your carry-on, alongside our absolute best noise-canceling technology to completely block out airplane cabin noise.

Thank you for choosing Sony as your trusted travel companion.

Best regards,
Dominick

Hi djphat2000, Thanks for sharing your feedback. We're glad to hear that you are happy with your purchase. Enjoy and thanks for choosing Sony. -Craig