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Customer Ratings & Reviews

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Customer reviews

Rating 4.6 out of 5 stars with 2867 reviews

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Rating by feature

  • Sound Quality

    Rating 4.7 out of 5 stars

  • Battery Life

    Rating 4.8 out of 5 stars

  • Connectivity

    Rating 4.7 out of 5 stars

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Cons mentioned filter

94%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 61 Showing 1,201-1,220 of 2,867 reviews
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Good

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Noise Cancelling is amazing and works well, comfortable and easy to use

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Water,
      Perfect! It always makes our day to hear customers like you enjoy our product. Nice to know you are having a great time with the amazing noise cancellation, comfortable fit and ease of use of your WHCH720N headphones. Thanks for choosing Sony! - Kris Sony_US

  • Pros mentioned:
    Sound quality, Weight

    Rated 5 out of 5 stars

    Nice

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound is awesome. They are light weight and I love the noise cancellation

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi RobertoM,

      Amazing! We're thrilled that you are enjoying the sound quality, weight, and noise canceling function of the headphones. Turn down the world's noise with the long-lasting noise cancellation performance. Featuring Dual Noise Sensor technology and an Integrated Processor V1, the WH-CH720N allows you to fully immerse yourself in music without any distractions. Ergonomically designed to be lightweight, comfortable, and with up to 35 hours of battery life, you’ll almost forget you’re wearing it. Thank you for choosing Sony!

      -Ralph Sony_US

  • Pros mentioned:
    Sound quality, Weight

    Rated 5 out of 5 stars

    Awesome noise canceling headphones

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great noise canceling headphones for the money and light on the ears also. Great buy

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi DavidC, We are happy to know that you like the noise canceling feature of your new Sony WHCH720N wireless headphones. We appreciate your feedback. Thank you for your purchase. Enjoy! Vincent Sony_US

  • Rated 5 out of 5 stars

    Sony Bluetooth Headphones

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased these for my Dad for a flight to Alaska. He has hearing aids so he needed the over the ear headphones. He loves them. He not only used them for his flight but he uses them for multiple other things as well. They work very well and pair with his phone. They were a great purchase especially for the price point.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi FARRAHL!
      We feel privileged to know that the WH-CH720N headphones were such a great gift for your dad's trip to Alaska. It's so wonderful to hear that they were a perfect fit for his needs, especially with his hearing aids and that they're working so well for him every day.

      We designed them with Digital Noise Cancelling to help with things like a noisy flight, and multipoint connection for easy pairing with his phone and other devices.

      Thanks for choosing Sony!
      Best regards,
      Estefany sony-global

  • Rated 5 out of 5 stars

    Headphones

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love these headphones. Looking into buying another pair for family members.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello Noliaj,

      Thank you for choosing Sony!

      We couldn't be happier to hear that you love your WH-CH720N headphones and are even thinking about getting another pair for your family. It means a lot to us that our product has made such a positive impact on your listening experience, and we truly appreciate your trust in Sony to bring quality audio to your loved ones as well.

      Best regards,
      -Fred Sony_US

  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    Great Buy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the sound, battery life and the noise canceling

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Wonderful, FOJFog! We're glad you're happy with your purchase. Make sure to keep your device's firmware up to date to enjoy all its features. Thanks for choosing Sony! -Craig Sony_US

  • Pros mentioned:
    Sound quality
    Cons mentioned:
    Portability

    Rated 4 out of 5 stars

    Very good for the price

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound is great and ANC is really good for this price point. My biggest gripe is that they don't fold..

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Satisfied,
      Thank you for your time writing this review! We're glad to hear you like the great sound, noise canceling features and reasonable price of your WHCH720N headphones. We've taken note of your feedback with regard the design of the headphones. If you are looking for Sony wireless headphones with foldable design, you may want to check our WH1000XM4 and WHXB910N. Thanks again for purchasing Sony! - Kris Sony_US

  • Pros mentioned:
    Comfort, Sound quality

    Rated 4 out of 5 stars

    Pretty good

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound quality and noise cancellation is pretty good and they are pretty comfortable on the ears. Definitely a good alternative to the more expensive ones from Sony.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Melody, You've made an amazing choice! Good to know you appreciate the superb sound quality, excellent noise cancellation, and comfortable fit of your Sony WHCH720N. Featuring Dual Noise Sensor technology and an Integrated Processor V1, the WH-CH720N allows you to fully immerse yourself in music without any distractions. Ergonomically designed to be lightweight, comfortable, and with up to 35 hours of battery life, you’ll almost forget you’re wearing it. Thanks for choosing Sony! -Sam Sony_US

  • Pros mentioned:
    Sound quality, Weight

    Rated 4 out of 5 stars

    Good Sound Quality

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound great. Very light on the head. The anc works very well

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi OmarJ, Fantastic! We're so glad to hear that you are enjoying the sound quality of your WHCH720N headphones and finding them comfortable to wear. It's also great to know that the active noise cancellation (ANC) feature is working well for you. Enjoy your listening and thank you very much for choosing Sony! - Romeo Sony_US

  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Bose headphones

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These Bose headphones are very comfortable and sound great.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Comfort

    Rated 5 out of 5 stars

    Great!

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very comfortable, battery lasts for a long time and charges very quickly.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi HanaL, Amazing! We're so thrilled to hear you like the comfortable fit, long battery life, and quick charging of your new Sony WHCH720N. Featuring Dual Noise Sensor technology and an Integrated Processor V1, the WH-CH720N allows you to fully immerse yourself in music without any distractions. Ergonomically designed to be lightweight, comfortable, and with up to 35 hours of battery life, you’ll almost forget you’re wearing it. Thanks for choosing Sony! -Sam Sony_US

  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    Perfect

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice sound for the price. Good battery life quick charge easy to connect

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi RKC22, We are happy that you now have the perfect wireless headphones. Our WH-CH720N headphones allow you to enjoy natural vocals, crystal-clear sound and balanced tuning audio, thanks to the Integrated Processor V1 and Digital Sound Enhancement Engine (DSEE), producing a high-quality sound exactly as the artists intended. The Precise Voice Pickup technology Wind Noise Reduction Structure will give you a clear and natural conversation during calls. Thank you for your purchase. Enjoy! Vincent Sony_US

  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    Great Product

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Sound Quality and immersive noise cancelation. Battery life is great as well.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi DemetricE,

      Thank you for the 5-star rating! We're happy to hear that you like the sound quality, noise canceling and battery life of the headphones. Our WH-CH720N headphones allow you to enjoy natural vocals, crystal-clear sound and balanced tuning audio, thanks to the Integrated Processor V1 and Digital Sound Enhancement Engine (DSEE), producing a high-quality sound exactly as the artists intended. The Precise Voice Pickup technology Wind Noise Reduction Structure will give you a clear and natural conversation during calls. We take all user input seriously and will make sure your comments reach the appropriate person. Thank you for choosing Sony!

      -David Sony_US

  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Great choice for work, the gym, or relaxing

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really enjoy my Sony headphones! I have been using them for almost a year now and have no regrets. I use them for listening to music mostly, but occasionally use them for audiobooks. I’ve also used them wired on my computer and phone which is nice to have at times if you want to avoid connection issues/quality over Bluetooth.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi IvanS,

      That's great! We're glad to hear that you're enjoying your new Sony headphones. Thank you for choosing Sony!

      -David Sony_US

  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    Great price for good noise canceling headset

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great noise canceling headset and good price. Battery life also good.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi PhuongB, That's amazing! Good to hear you're enjoying the great noise cancelling feature, excellent battery life, and overall value of your Sony WHCH720N. Thanks for choosing Sony! -Sam Sony_US

  • Pros mentioned:
    Sound quality, Weight

    Rated 5 out of 5 stars

    Head phones

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound Noise canceling a big + Light weight and ease of operation.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi HollyJ, We are happy that you like the noise canceling feature of your new Sony wireless headphones. Our WH-CH720N headphones allow you to enjoy natural vocals, crystal-clear sound and balanced tuning audio, thanks to the Integrated Processor V1 and Digital Sound Enhancement Engine (DSEE), producing a high-quality sound exactly as the artists intended. The Precise Voice Pickup technology Wind Noise Reduction Structure will give you a clear and natural conversation during calls. Thank you for your purchase. Enjoy! Vincent Sony_US

  • Pros mentioned:
    Sound quality, Weight

    Rated 5 out of 5 stars

    Great headphones

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The headphones are lightweight and easy to connect. Also great for noise cancellation.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi FeliciaK,
      Awesome! Nice to hear you like the lightweight design, easy connection, and noise canceling features of your new headphones. Turn down the world's noise with the long-lasting noise cancellation performance. Featuring Dual Noise Sensor technology and an Integrated Processor V1, the WH-CH720N allows you to fully immerse yourself in music without any distractions. Ergonomically designed to be lightweight, comfortable, and with up to 35 hours of battery life, you’ll almost forget you’re wearing it. Thanks for choosing Sony! - Kris Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great Headphones

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Headphones, one of the best noise cancelling headphones

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    Great Battery Life

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the sound and battery life and the connectivity is great

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello KoDi,
      Perfect! It's nice to know that you are loving your new WHCH720N headphone for its awesome sound quality, long battery life and great connectivity with other devices. Thank you for choosing Sony! - Marco Sony_US

  • Pros mentioned:
    Battery life, Sound quality

    Rated 4 out of 5 stars

    Excelente calidad y precio !!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent sound, and very good noise cancellation!! They also have excellent battery life and are very easy to use!!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi JorgePorras, great! We're happy that you like the sound quality, noise canceling feature and battery of our product! Thanks for choosing Sony. ~Earl Sony_US