Customer Ratings & Reviews
- Model:
- WHCH720N/B
- SKU:
- 10893395
Rating by feature
- Sound Quality
Rating 4.7 out of 5 stars
- Battery Life
Rating 4.8 out of 5 stars
- Connectivity
Rating 4.7 out of 5 stars
- Pros mentioned:Sound quality
Best headphones ever
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My husband loves these headphones because he hears none of the surrounding noise while watching TV. I love these headphones because I don't have to listen to his movie while I am reading!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Hzeller03, Awesome! We are so glad to hear that you are happy with your new WHCH720N! Thank you for choosing Sony! -Carl
- Pros mentioned:Comfort, Sound quality
Excellent headphones
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These headphones are very durable and high quality for the price. Great purchase for me
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Andre,
A great big thank you for shopping with Sony! We love our customers dearly and hearing your feedback is so helpful to us. We're really glad you like your new headphones. Turn down the world's noise with the long-lasting noise cancellation performance. Featuring Dual Noise Sensor technology and an Integrated Processor V1, the WH-CH720N allows you to fully immerse yourself in music without any distractions. Ergonomically designed to be lightweight, comfortable, and with up to 35 hours of battery life, you’ll almost forget you’re wearing it. - Kris
- Pros mentioned:Battery life
Great sound
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Work great used on plane ride. Used for a 2.5 hr flight and still had plenty of battery.
I would recommend this to a friend - Pros mentioned:Sound quality
Good but flawed.
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Loses 2 points for 2 very important reasons. 1) the mics cut into my ears unless I'm wearing them in a very specific way and I'm constantly adjusting them for comfort. Annoying. 2) you only get passthrough audio or noise cancelling, you don't get just amplified audio. That being said the sound quality is top notch but I'll be shopping around for other more comfortable headphones. The mids and bass are good but it has a very thin field of sound separation. They sound good but not great. There's an application for your phone but not for Windows. So you lose functionality when using them for PC gaming. The pickup mic on these are incredible though with great call clarity. Hard to recommend over other products though. If you like the sony sound stage and only use these with a phone, they're pretty gud.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi ChristopherW, Thank you so much for your review. We are glad to hear that you are happy with the sound quality of your new WHCH720N headphones. We appreciate your feedback with the headphones. Thank you for choosing Sony! -Carl
Great Headphone
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love my new wireless headphone. Easy to use, connects to my WIFI very fast.
I would recommend this to a friend5 star
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Have had these for awhile now and I have to say for the price you can’t beat these. Great for traveling and the gym.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi WesleyD,
We are so glad to hear you’re enjoying your headphones! It’s great to know they’ve been a reliable companion for your travels and gym sessions.
Thanks for choosing Sony.
Best regards,
Eliab
- Pros mentioned:Sound quality
Works Great
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These are perfect for me. I use mainly at the gym while walking on the treadmill. Them deliver a clear sound & their design blocks out all noise at the gym.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Jack, Awesome! We are so glad to hear that you are happy with your purchase! Thank you for choosing Sony! -Carl
- Pros mentioned:Battery life, Sound quality
Headphones
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good sound quality, holds a charge, easy to use. I do wish the volume could be turned higher than the max.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi CharlotteK, We are happy that you like your new Sony Sony WHCH720N wireless noise canceling headphones. If the sound level is quite low, please check and make sure to adjust the volume of the headset and the connected device. You may also ronnect the Bluetooth device to the headset once again to isolate the issue. We take all user input seriously and will make sure your comments reach the appropriate person. Should you need further assistance, you can email us at socialsupport@am.sony.com. Thank you for trusting Sony! Vincent
- Pros mentioned:Sound quality
Great stuff
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent headphones made for consumers, had it for almost 10 months now, music has never been better!! That might be because this is my first purchase of an audio product which for which the price was above 100 dollars. All that aside would recommend to a friend definitely
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Reynerd, Awesome! Thank you for this wonderful review of your Sony WH-CH720N Headphones. We're so delighted to hear that you appreciate its excellent performance and amazing sound quality. It sounds like we hit the mark with the WH-CH720N. Thanks for the recommendation and for choosing Sony! -Jess
- Pros mentioned:Comfort, Sound quality
Good for the price
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Overall a great pair of headphones; comfortable, love the color, sound is nice. My only complaint is the noise cancelling isnt as good as I'd hoped.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi JordanR,
Thank you for your time writing this review. We 're really glad you love the color, sound quality and comfortable fit of your new headphones. However, we are sorry if we were not able to meet your full expectations with the noise canceling features. You may try some solutions below if the effect of noise canceling is not sufficient:
Make sure the noise canceling function is turned on.
Adjust the headset into a comfortable position.
The noise canceling function is effective in low frequency ranges such as airplanes, trains, offices, near air-conditioning, and is not as effective for higher frequencies, such as human voices.
When the Adaptive Sound Control on the “Sony | Headphones Connect” app is turned on, the wearer's actions, like walking or running, are detected. The noise canceling function is automatically adjusted and the Ambient Sound Mode may be activated according to these actions.
To make the most of the noise canceling function, turn off the Adaptive Sound Control, and try to turn on the noise canceling function manually when you need it.
With the “Sony | Headphones Connect” app, check the setting of [Ambient Sound Control]. If it is set to [Ambient Sound], the effect of noise canceling is reduced. Set it to the noise canceling mode.
Should you need further assistance, feel free to contact us by sending an email to socialsupport@am.sony.com with the following:
Name:
Best Buy Username:
Telephone Number:
Model Number:
Issue:
Turn down the world's noise with the long-lasting noise cancellation performance. Featuring Dual Noise Sensor technology and an Integrated Processor V1, the WH-CH720N allows you to fully immerse yourself in music without any distractions. Ergonomically designed to be lightweight, comfortable, and with up to 35 hours of battery life, you’ll almost forget you’re wearing it. Thanks again for purchasing Sony! - Kris
- Pros mentioned:Comfort, Sound quality
Sony headphones
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The Sony headphones are very comfortable and have really good sound
I would recommend this to a friendBrand response from SonyListens
Posted .Hi ChristineC, Fantastic! We're glad you like the comfortable fit and great sound quality of your Sony WHCH720N. Featuring Dual Noise Sensor technology and an Integrated Processor V1, the WH-CH720N allows you to fully immerse yourself in music without any distractions. Ergonomically designed to be lightweight, comfortable, and with up to 35 hours of battery life, you’ll almost forget you’re wearing it. Thanks for choosing Sony! -Sam
- Pros mentioned:Comfort, Sound quality
Sound good
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Comfortable. Sound great. Noise canceling is a bonus.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi LilyP, We are happy that you like the quality of your Sony WHCH720N wireless noise canceling headphones. Thank you for your purchase. Enjoy! Vincent
- Pros mentioned:Sound quality
Go for it!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great option! I’m enjoying my headphones. The sound is great for the price that I paid
I would recommend this to a friend - Pros mentioned:Battery life, Sound quality
Great headphones
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Has great sound quality and feel pretty comfortable. The battery life last for ever, I can go almost two weeks with out having to charge them.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi JohnathanMajors, We're glad that you like the sound quality, comfort, and battery life. Turn down the world's noise with the long-lasting noise cancellation performance. Featuring Dual Noise Sensor technology and an Integrated Processor V1, the WH-CH720N allows you to fully immerse yourself in music without any distractions. Ergonomically designed to be lightweight, comfortable, and with up to 35 hours of battery life, you’ll almost forget you’re wearing it. Thanks for choosing Sony! Erin
- Pros mentioned:Comfort, Sound quality
Headset
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good quality sound fits on your head comfortably at good prices
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Sherm,
Awesome! Nice to hear you are enjoying the great sound quality and comfortable fit of your Sony headphones. Turn down the world's noise with the long-lasting noise cancellation performance. Featuring Dual Noise Sensor technology and an Integrated Processor V1, the WH-CH720N allows you to fully immerse yourself in music without any distractions. Ergonomically designed to be lightweight, comfortable, and with up to 35 hours of battery life, you’ll almost forget you’re wearing it. Thanks for choosing Sony! - Kris
- Pros mentioned:Sound quality
Noise canceling and blue tooth are perfect.
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Priced right, easy to set up, great quality sound.
I would recommend this to a friendBrand response from SonyListens
Posted .Thank you for your review, RonaldG!
We are so pleased to hear that you are enjoying your WH-CH720N headphones. It's truly rewarding to know that you find them to be a great value and that the setup was easy. We designed these headphones to provide a high-quality, seamless experience right out of the box, and it's great to know we've succeeded.
Thank you again for choosing Sony and for sharing your experience.
Best regards, Gus, Sony Social Media Team
- Pros mentioned:Comfort, Sound quality
sony headphones
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I used it on a 6 hour flight and it was very comfortable and noise canceling for sure.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi FayeC, We are happy that your Sony wireless noise canceling headphones work well during your 6-hour flight. Our WH-CH720N headphones allow you to enjoy natural vocals, crystal-clear sound and balanced tuning audio, thanks to the Integrated Processor V1 and Digital Sound Enhancement Engine (DSEE), producing a high-quality sound exactly as the artists intended. The Precise Voice Pickup technology Wind Noise Reduction Structure will give you a clear and natural conversation during calls. Thank you for trusting Sony! Vincent
- Pros mentioned:Sound quality
Peace on a Noisy Walk
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent value. Perform well walking the track in a noisy gym.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi RonaldM,
We're glad the WH-CH720N headphones are performing well for you, especially with their noise-canceling capabilities in a noisy gym environment.
Thanks for choosing Sony.
Best regards,
Eliab
- Pros mentioned:Battery life, Sound quality
Great headphones
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good battery life and the noise cancelling is very nice.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Chaz,
Thank you for the purchase! We're glad to hear that you like the noise canceling and battery life of the headphones. We appreciate the 5-star rating and thank you for choosing Sony!
-David
- Pros mentioned:Comfort, Sound quality
Happiest
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best purchase I made. Snug and comfortable, clear sound.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi WestleyS, We are glad to hear that your new Sony WHCH720N wireless noise canceling headphones are the best purchase you made and you are happy with them. Thank you for choosing Sony! Vincent