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Customer Ratings & Reviews

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Customer reviews

Rating 4.6 out of 5 stars with 2871 reviews

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Rating by feature

  • Sound Quality

    Rating 4.7 out of 5 stars

  • Battery Life

    Rating 4.8 out of 5 stars

  • Connectivity

    Rating 4.7 out of 5 stars

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Cons mentioned filter

94%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 71 Showing 1,401-1,420 of 2,871 reviews
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    my headphones

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent, comfortables and great design. The sound is magic.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi JorgeB,
      Amazing! Great to hear you are enjoying the superb sound, comfortable fit, and design of your new headphones. Turn down the world's noise with the long-lasting noise cancellation performance. Featuring Dual Noise Sensor technology and an Integrated Processor V1, the WH-CH720N allows you to fully immerse yourself in music without any distractions. Ergonomically designed to be lightweight, comfortable, and with up to 35 hours of battery life, you’ll almost forget you’re wearing it. Thank you for choosing Sony! - Kris Sony_US

  • Rated 4 out of 5 stars

    Sony Headphones!!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pretty decent headphones for your daily use. You can connect them to any device that its able to connect to. Purchase at your own risk.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Sean!
      Thanks for taking the time to leave us your feedback.
      It brings us great joy to hear that the WH-CH720N headphones are working out well for your daily routine and that the easy pairing across your devices is helpful!

      We appreciate you choosing Sony!
      Best regards,
      Estefany Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Head Phone

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Headphones work well with our new TV. Staff was helpful and knowledgeable.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Sony - WHCH720N Wireless Noise Canceling Headphone

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They're nice! There is a notch on the speakers that hits my ear sometimes, but its good and sturdy overall!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great headphones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are great I never had any like these before!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Thank you for the fantastic review, KyleV!

      We are so glad to hear you're loving the WH-CH720N! It’s awesome to know that your first experience with these headphones is hitting a high note.

      Welcome to the Sony family!

      Best regards,
      Gus, Sony Social Media Team Sony_US

  • Rated 5 out of 5 stars

    Comfy head phones, easy to operate

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son loves loves loves them! Reasonably priced. They sell a hard shell case on here also that is a must to keep the safe :)

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi KaylaH,
      Thanks for the wonderful review! We are really happy to hear that your son is loving his new WH-CH720N headphones! It is also great that you found a solid case to keep them protected while he's on the move.

      We appreciate you choosing Sony!
      Best regards,
      Estefany sony-global

  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Good headphones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good headphones sounds good no complaints. Would recommend

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Thank you for your review, BradleyP!

      We are so pleased to hear that your WH-CH720N headphones sound great and that you would recommend them. We designed them to deliver high-quality audio in a comfortable and convenient package, and it's rewarding to know that they are meeting your expectations.

      Thank you again for choosing Sony and for sharing your experience.

      Best regards, Gus, Sony Social Media Team Sony_US

  • Pros mentioned:
    Fit, Sound quality

    Rated 5 out of 5 stars

    great headphones

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great sound quality easy fit on the head and ears

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi pmed,
      Awesome! We are very grateful that you are enjoying the great sound quality and perfect fit of your new headphones. Turn down the world's noise with the long-lasting noise cancellation performance. Featuring Dual Noise Sensor technology and an Integrated Processor V1, the WH-CH720N allows you to fully immerse yourself in music without any distractions. Ergonomically designed to be lightweight, comfortable, and with up to 35 hours of battery life, you’ll almost forget you’re wearing it. Thank you for choosing SONY! - Kris Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    I love these headphones

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are perfect when flying. I can watch a movie or listen to music without having to hear the sound of the plane or screaming children.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi JenniferP, Awesome! We are so glad to hear that you are happy with your new WHCH720N! Thank you for choosing Sony! -Carl Sony_US

  • Pros mentioned:
    Sound quality
    Cons mentioned:
    Bass

    Rated 4 out of 5 stars

    Good headphones

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great headphones sound good wish there was a little more bass

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi JavierC, We're glad that you like the sound quality. Turn down the world's noise with the long-lasting noise cancellation performance. Featuring Dual Noise Sensor technology and an Integrated Processor V1, the WH-CH720N allows you to fully immerse yourself in music without any distractions. Ergonomically designed to be lightweight, comfortable, and with up to 35 hours of battery life, you’ll almost forget you’re wearing it. Thanks for choosing Sony! Erin Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Boost

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought it for my son.It is actually a good quality

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello KazeriHamutenya,

      Thank you for choosing Sony!

      We're beyond pleased to hear that you chose the WH-CH720N headphones for your son and found them to be of good quality. It's great to know our headphones have made a positive impression, delivering the performance and construction you were hoping for.

      Thank you for your feedback! It inspires us to create products that exceed expectations. We’re confident your son will love the WH-CH720N headphones for their great sound and reliability.

      Best regards,
      -Fred Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Good headset

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Been using this headset since i bought it on may 10, 2024. Everything sounds excellent and looks good as new. Love using this headset for my shooting games.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Awesome, ThuinhK! We're glad you are happy with your headphones. Enjoy and thanks for choosing Sony. -Craig Sony_US

  • Pros mentioned:
    Comfort, Weight

    Rated 4 out of 5 stars

    Nice headphones

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Comfortable, light weight. A little bulky, otherwise I’m very happy with them

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Inyoface,
      Awesome! We're glad you are happy with your new headphones. Nice to know you are enjoying the comfortable fit and lightweight of the unit. The WHCH720N headphones allow you to enjoy natural vocals, crystal-clear sound and balanced tuning audio, thanks to the Integrated Processor V1 and Digital Sound Enhancement Engine (DSEE), producing a high-quality sound exactly as the artists intended. The Precise Voice Pickup technology Wind Noise Reduction Structure will give you a clear and natural conversation during calls. Thank you for choosing Sony! - Kris Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    BruceW

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent wireless headphones for the money. Clearly not as good as the more expensive Sony X4 or X5 high end headphones, but these offer good performance for a much reduced price point.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    sony

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great for its price!!! Im a college student and this is perfect! literally dont hear anything when Im wearing them. I’ve had a beats headphones before this and it wasnt half as good as this and the price was very similar. overall 10/10 and would definitely recommend.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi SunshineS, That's awesome! Thanks for sharing your experience with your new Sony WHCH720N wireless noise canceling headphones. Thank you for your purchase. Enjoy! Vincent Sony_US

  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    headphones

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    pretty great headphones that fit comfortably for hours.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 4 out of 5 stars

    Good

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good comfortable easy-to-use to hook up. Sound is good.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Awesome, College! Enjoy and thanks for choosing Sony! -Craig Sony_US

  • Pros mentioned:
    Comfort, Sound quality

    Rated 4 out of 5 stars

    Wireless headphone

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Comfortable over the ear headphones. Cuts out exterior noise very well.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi MichaelC, You made the right choice with the Sony WH-CH720N! Turn down the world's noise with the long-lasting noise cancellation performance. Featuring Dual Noise Sensor technology and an Integrated Processor V1, the WH-CH720N allows you to fully immerse yourself in music without any distractions. Ergonomically designed to be lightweight, comfortable, and with up to 35 hours of battery life, you’ll almost forget you’re wearing it. Thank you for choosing Sony! -Craig Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Awesome

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Those have an excellent sound noise cancellation I love this color Sony is the best

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Comfort

    Rated 5 out of 5 stars

    Wireless Headphones

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very comfortable and easy to use reasonable battery life

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Jack, We're glad that you like the battery life, comfort, and ease of use. Turn down the world's noise with the long-lasting noise cancellation performance. Featuring Dual Noise Sensor technology and an Integrated Processor V1, the WH-CH720N allows you to fully immerse yourself in music without any distractions. Ergonomically designed to be lightweight, comfortable, and with up to 35 hours of battery life, you’ll almost forget you’re wearing it. Thanks for choosing Sony! Erin Sony_US