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Customer reviews

Rating 4.6 out of 5 stars with 2871 reviews

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Rating by feature

  • Sound Quality

    Rating 4.7 out of 5 stars

  • Battery Life

    Rating 4.8 out of 5 stars

  • Connectivity

    Rating 4.7 out of 5 stars

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Cons mentioned filter

94%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 80 Showing 1,581-1,600 of 2,871 reviews
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Sony WHCH720N

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great headphones for the price! Overall, the sound was good, and the noise canceling works fairly well. The best part about the Sony Headphones is the app that allows you to customize your sound and button options. Only complaint is they start to bother my ears just a bit after a long time of wearing.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Isabella,
      That's awesome! We're glad that you like the sound quality, noise canceling feature and most specially the Sony Headphone App. Turn down the world's noise with the long-lasting noise cancellation performance. Featuring Dual Noise Sensor technology and an Integrated Processor V1, the WH-CH720N allows you to fully immerse yourself in music without any distractions. Ergonomically designed to be lightweight, comfortable, and with up to 35 hours of battery life, you’ll almost forget you’re wearing it. Thanks for choosing Sony! - Marco Sony_US

  • Rated 5 out of 5 stars

    Headphones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good buy, easy to use website, quick, efficient delivery

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello TimothyT,

      Thank you for choosing Sony!

      We’re excited to hear that you found the WHCH720N headphones to be a great purchase. It’s wonderful to know that our website made your shopping experience easy and that the delivery was quick and efficient. We appreciate your feedback and look forward to serving you again.

      Best regards,
      -Fred sony-global

  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Perfect!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love these headphones. You can definitely hear the difference when you put them on in a loud crowded spot. They are just a little too big and sometimes fall a little when I look down.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi AnaG,

      Thank you for the review and we're glad to hear that you like the headphones. These headphones features an adjustable slider (left and right) to ensure comfortable fit for long period of time. Thank you for choosing Sony!

      -David Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    My Sony headset great product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love all my Sony products from my noise canceling to my TV headphone so I don’t disturb my wife this is my third noise cancellation

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi KennethE,

      That's very nice to hear! We're glad that you like the noise canceling of the headphones. Thank you for choosing Sony and enjoy your headphones!

      -David Sony_US

  • Pros mentioned:
    Comfort

    Rated 4 out of 5 stars

    Good Quality

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Soft on the ears good quality for the price.. Love them

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi David, we appreciate your positive review!

      Glad you're enjoying the comfort and quality of the WH-CH720N headphones.

      Thanks for choosing Sony!

      Sincerely,
      Jenn. Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Like my Sony

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really like them. I bought fir air travel because I don’t like to use earbuds when flying. They make my ears hurt worse when stopping up while flying. Love the noise cancellation and the ability to ise the supplied cord when needed.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi LRM1,
      Thank you so much for taking the time to leave us a 5-star rating! We're glad to hear you love the noise canceling features and wireless/wired connections of your new headphones. Turn down the world's noise with the long-lasting noise cancellation performance. Featuring Dual Noise Sensor technology and an Integrated Processor V1, the WH-CH720N allows you to fully immerse yourself in music without any distractions. Ergonomically designed to be lightweight, comfortable, and with up to 35 hours of battery life, you’ll almost forget you’re wearing it. Thank you for choosing Sony! - Kris Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great Wireless Noise Cancelling Headphones

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Wireless Noise Cancelling Headphones are terrific. I use them to block out the noise of people when I'm at my local coffee shop so I can study. The quality of the sound is really good.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi SaraPratt, we're glad you are enjoying the sound quality of our product. Thanks for choosing Sony. ~Earl Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Sony WHCH720N wireless headphones

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Splendid value, good sound, can be used as wired with older devices. Easy switch from noise cancelling to ambient.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi WilfredF, Thanks for the 5-star rating! We're glad you like your new headphones. Enjoy and thanks for choosing Sony. -Craig Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Good performance

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After a month of use, couldn't be happier with the purchase. Decent sound and the noise cancelation works like a charm. Nailed these on sale, but would happily pay full price if I had to replace them.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi TangoWhiskey, Thank you for telling us about your experience with your WH-CH720N. We're so pleased to hear that your purchase went well and you are enjoying the amazing noise cancellation and good sound quality of these headphones. Our WH-CH720N headphones allow you to enjoy natural vocals, crystal-clear sound and balanced tuning audio, thanks to the Integrated Processor V1 and Digital Sound Enhancement Engine (DSEE), producing a high-quality sound exactly as the artists intended. The Precise Voice Pickup technology Wind Noise Reduction Structure will give you a clear and natural conversation during calls. Thank you for choosing Sony! -Jess Sony_US

  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    No buyers remorse.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very clear sound. I purchased these over the Beats headphones in similar price range.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi BernardF, thanks for taking the time to share your experience with the Sony - WHCH720N! We're thrilled to hear you're enjoying the high sound quality and well-balanced sound tuning of these headphones. They also offer a super comfortable and lightweight design, which is a perfect combination for long listening sessions! Thank you for choosing Sony. Regards, -Dominick Sony_US

  • Rated 5 out of 5 stars

    Great

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They’re great for the price. Have zero complaints.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Thank you for the fantastic review, JoseP!

      We’re so glad to hear that you’re enjoying your WH-CH720N and that they’ve met all your expectations. It’s wonderful to know you’re happy with the value and performance!

      Thank you for choosing Sony!

      Best regards,

      Gus, Sony Social Media Team sony-global

  • Pros mentioned:
    Battery life

    Rated 4 out of 5 stars

    Very good

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This turned out to be a way better pair of headphones than I expected. Only thing I could complain about is the sometimes sound a little muffled compares to higher priced Sony headphones. Battery life is excellent!!!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Wonderful, NoahMcAll! We're glad you like your new headphones. Make sure to keep your device up to date to avoid any performance issues. Enjoy and thanks for choosing Sony. -Craig Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Good Headphones

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had very good customer service as I was directed and asked what I needed. Was a really cool guy and I was in and out in as little as 5 minutes. Great headphones and would recommend them to lifters Bc of the high bass and noise cancellation.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi CruzM,

      That's amazing! Thank you for sharing your fantastic shopping experience. We are so happy to know your satisfaction with the exceptional performance of our WHCH720N and superb customer service of Best Buy.

      Turn down the world's noise with the long-lasting noise cancellation performance. Featuring Dual Noise Sensor technology and an Integrated Processor V1, the WH-CH720N allows you to fully immerse yourself in music without any distractions. Ergonomically designed to be lightweight, comfortable, and with up to 35 hours of battery life, you’ll almost forget you’re wearing it.

      Thank you very much for recommending our WH-CH720N Wireless Headphones and for choosing Sony!

      - Romeo Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Good quality headphones

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great headphones! I love it When listening to music, the outside noise doesn’t interfere with my songs. Noice cancellation is on point.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Therealnunja,

      Perfect! We're thrilled that you are enjoying the noise canceling function of the headphones. Thank you for choosing Sony!

      -Ralph Sony_US

  • Rated 5 out of 5 stars

    Beat headphones ever

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best headphones I ever owned. I got a pair for the wife, tried them and ran out and got me my own.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Thank you for this wonderful review, DAVEH!

      We are absolutely thrilled to hear that the WH-CH720N headphones are the best headphones you have ever owned! It's fantastic that after trying your wife's pair, you immediately knew you needed your own—that's the highest compliment we could receive.

      We are so glad you and your wife are both enjoying the quality and performance.

      Thank you again for choosing Sony, and welcome to the family!

      Best regards, Gus, Sony Social Media Team sony-global

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Nice

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Replaced a pair that was 5 years old and the noise cancelling is even better.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi CKman, Awesome! It's wonderful to hear that the noise cancellation has improved over your 5-year-old pair. Thanks for sharing your amazing feedback and for choosing Sony! -Jess Sony_US

  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    Headphone review

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are extremely easy to use, very clear connection and communication. Also, soft and comfortable.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Amazing headohones !

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My first pair of over the ear headphones and i now constantkybuse them. They last and are sweat resistant for the gym, and great mic/volume for when inuse them around the house. I highly reccomend these !

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi IsaacS, we're glad you are enjoying our product! Turn down the world's noise with the long-lasting noise cancellation performance. Featuring Dual Noise Sensor technology and an Integrated Processor V1, the WH-CH720N allows you to fully immerse yourself in music without any distractions. Ergonomically designed to be lightweight, comfortable, and with up to 35 hours of battery life, you’ll almost forget you’re wearing it. Thanks for choosing Sony! ~Earl Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great value for the quality

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound quality and good sound cancellation to block out background sounds.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Gret

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are great. and you can hear voices easily. great price too!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Rwss, Awesome! We are so glad to hear that you are happy with your purchase! Thank you for choosing Sony! -Carl Sony_US