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Customer Ratings & Reviews

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Customer reviews

Rating 4.6 out of 5 stars with 2872 reviews

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Rating by feature

  • Sound Quality

    Rating 4.7 out of 5 stars

  • Battery Life

    Rating 4.8 out of 5 stars

  • Connectivity

    Rating 4.7 out of 5 stars

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94%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 84 Showing 1,661-1,680 of 2,872 reviews
  • Rated 5 out of 5 stars

    Nice headphones

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice headphones for the price. Always take them on the plane with me and have no issues with them.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Top 10 headphones I every had

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The headphones are amazing great for everyday use!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello Felix,

      Thank you for choosing Sony!

      We're excited to hear that the WHCH720N headphones are a great fit for your everyday use. It’s rewarding to know they bring convenience and quality to your daily routine.

      Best regards,
      -Fred Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Love these Sony headphones

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Work so well! I love how you can easily switch between noice cancelling and be able to turn it off with just a simple click of a button. Love them! Great for the price.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Allison, Great! You definitely made the right choice. We are extremely pleased you are enjoying the superb sound quality, excellent noise cancellation/ambient sound control, and overall features WH-CH720N. Our WH-CH720N headphones allow you to enjoy natural vocals, crystal-clear sound and balanced tuning audio, thanks to the Integrated Processor V1 and Digital Sound Enhancement Engine (DSEE), producing a high-quality sound exactly as the artists intended. The Precise Voice Pickup technology Wind Noise Reduction Structure will give you a clear and natural conversation during calls. Thank you for choosing Sony! -Jess Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Awesome may not be Bose but they work well.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love these things. Worked awesome on my flight to kill the engine noise which is always an issue and causes me to get headaches. Also work great if I’m watching TV and wife is watching crap on her phone.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Nrsdj6, We're glad that you are enjoying your new headphones. Turn down the world's noise with the long-lasting noise cancellation performance. Featuring Dual Noise Sensor technology and an Integrated Processor V1, the WH-CH720N allows you to fully immerse yourself in music without any distractions. Ergonomically designed to be lightweight, comfortable, and with up to 35 hours of battery life, you’ll almost forget you’re wearing it. Thanks for choosing Sony! Erin Sony_US

  • Pros mentioned:
    Weight

    Rated 5 out of 5 stars

    Great for the price.

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice light weight and inexpensive headphones. Perfect for kids.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi David, Awesome! We're glad you appreciate the lightweight design and great value of your new Sony WHCH720N. Thanks for choosing Sony! -Sam Sony_US

  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    COOL HEADPHONES

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s very comfortable and a really cool experience having them on

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi user409159, Thanks for the 5-star rating! We're glad you like your new headphones. Enjoy and thanks for choosing Sony. -Craig Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Sonny Headphones

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound quality Good price Best pair to used at the gym

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great Product!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing quality for the price!! The only thing I wish they had was a case, but other than that I would 100% recommend these headphones if you are looking to jam on a budget.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi SofeyF, we're glad you like our product! Turn down the world's noise with the long-lasting noise cancellation performance. Featuring Dual Noise Sensor technology and an Integrated Processor V1, the WH-CH720N allows you to fully immerse yourself in music without any distractions. Ergonomically designed to be lightweight, comfortable, and with up to 35 hours of battery life, you’ll almost forget you’re wearing it. Thanks for choosing Sony! ~Earl Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    A+

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great headphones. Recommend to smyone . Cant go anywhere without them

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Worked well

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The main reason that I purchased them was for airline travel. They seemed to work well. I haven't had any issues. I would have preferred that they come with a case.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Baddog,

      Thanks for sharing your review and experience with the WHCH720N. We're glad that these headphones work well during your travels. Your feedback about a carrying case is greatly appreciated. Thank you for choosing Sony!

      -Ralph Sony_US

  • Pros mentioned:
    Comfort

    Rated 4 out of 5 stars

    Good Headphones

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wanted something where I could turn the noise cancelling off when I take my dogs for walks. It was a little tricky to figure out what setting to not have the noise cancellation on. I needed to download the app to get it to work. Otherwise works well, very comfy.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    The only headphones you need

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    One of the best headphones I got and for the price you can’t beat it!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great gift

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got as a gift for my aunt. She really appreciates them.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Thank you for the lovely feedback, Hudson!

      We are so pleased to hear that your aunt is really appreciating the WH-CH720N headphones you gifted her! We hope they bring her many hours of enjoyment.

      Thank you for choosing Sony as a thoughtful gift!

      Best regards, Gus, Sony Social Media Team sony-global

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great Headphones!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great noise cancelling headphones! They sound amazing for acoustic and electronic music. They can handle the deep bass or hip-hop and the clear tones of Jazz.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi JeremyW,
      Awesome! Glad to hear you are enjoying the amazing sound quality, noise cancellation, and overall performance of your new Sony headphones. Turn down the world's noise with the long-lasting noise cancellation performance. Featuring Dual Noise Sensor technology and an Integrated Processor V1, the WH-CH720N allows you to fully immerse yourself in music without any distractions. Ergonomically designed to be lightweight, comfortable, and with up to 35 hours of battery life, you’ll almost forget you’re wearing it. Thanks for choosing Sony! - Kris Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Sony 720N

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good headphones quality is amazing for such a cheap value. Only nitpick I have is that they didn’t come with a case.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      That's great to hear, AndyF! We're glad you like your headphones. Unfortunately, they don't come with a case. Rest assured your feedback will be looked into for product improvement. Enjoy and thanks for choosing Sony. -Craig Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    great buy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    bought these for my teenage daughter and she loves them. the noise cancellation feature is great. my rule is one ear on one ear off. great Christmas gift.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi TerricaO, lovely! Thanks for choosing and purchasing our product. Glad your daughter loves our her new headphones! Cheers! ~Earl Sony_US

  • Rated 5 out of 5 stars

    Good buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love these heads phones had them for a while now and theyve been working great.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi JACD,

      That's wonderful to hear! We are delighted that you are enjoying the performance and features of your WH-CH720N Wireless Noise Canceling Headphones.

      Thanks for choosing Sony.

      Best regards, Eliab sony-global

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Easy connection to Bluetooth

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son loves the headphones. Easy to connect to Bluetooth. Sound quality is awesome!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi TanyaM, thanks for the 5-star rating! We're glad your son loves them. Enjoy and thanks for choosing Sony. -Craig Sony_US

  • Rated 5 out of 5 stars

    head phone

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    GREAT ITEM. I love everything about this head phones. My son also loves it and has taken it away from me.

    No, I would not recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello DerickS,

      Thank you for choosing Sony!

      It's a true pleasure to hear that you and your son both enjoy the WHCH720N headphones so much. It’s wonderful to see the headphones creating such a positive experience for both of you. Thank you for sharing your positive experience!

      Best regards,
      -Fred Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great Hedphones

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great headphone, Noise Cancelling function performs excellent. No too cheap, no too expensive but, compared to the expensive one, it gets close.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi GBohr,

      Awesome! We're glad to hear that you like the noise canceling of the headphones. Thank you for choosing Sony!

      -David Sony_US