Customer Ratings & Reviews
- Model:
- WHCH720N/B
- |
- SKU:
- 10893395
Customer reviews
Rating 4.6 out of 5 stars with 2849 reviews
(2,849 customer reviews)Rating by feature
- Sound Quality4.7
Rating 4.7 out of 5 stars
- Battery Life4.8
Rating 4.8 out of 5 stars
- Connectivity4.7
Rating 4.7 out of 5 stars
- Pros mentioned:Battery life, Sound quality, WeightCons mentioned:Portability
Rated 4 out of 5 stars
Buy the headphones, listen to Renaissance
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I’m writing this review bc I’m listening to Renaissance (for the 163892615th time) and I can hear every layer of music on each track. And if you know the album, you can only imagine how much of an experience that is. It’s like listening for the first time all over again, I could cry. My headphones came on March 1st. I ordered them bc I was looking for practically-priced headphones that were still high-quality. I went with these headphones because they’re price-conscious and I trust the Sony brand. I was surprised by how light-weight they were. At first I was concerned that might be due to cheap materials but I’m sure the weight is intentional, I just didn’t expect it. So, they’re light weight, affordable, great noise-cancelling software, amazing sound clarity, impressive battery life (haven’t charged mine since the first) Only thing I’m not fond of is the headphones don’t fold for easy storage. My last set did so it’s something I’m used to. That was my oversight though. Safe to say Beyonce saved my relationship with these headphones, so buy them and listen to your favorite album with the most instrumentation and enjoy!
This review is from Sony - WHCH720N Wireless Noise Cancelling Headphones - Blue
I would recommend this to a friend - Pros mentioned:Comfort, Sound quality
Rated 5 out of 5 stars
Durable & Good!
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Really good! For the price point, it's really durable and the sound quality's great. Before, I used to have issues with any kind of headphones and earbuds as I would break them in under 2 weeks-1 month; I've had these for maybe 2 years now and they still function really well even though I've dropped them quite a few times... Super easy to connect and switch between which devices it's connected to! The noise cancellation is pretty good as well. Overall, I would really recommend these :)
This review is from Sony - WHCH720N Wireless Noise Cancelling Headphones - Black
I would recommend this to a friendBrand response from SonyListens
Posted .Thanks for the fantastic review, belugaluvr!
It’s awesome to hear that your WH-CH720N has survived two years of daily life and a few drops—that durability is exactly what we aim for! We’re also glad to know the multipoint connection and noise cancellation are making your switching between devices seamless.
Thank you for the recommendation and for choosing Sony!
Best regards,
Gus, Sony Social Media Team
- Pros mentioned:Comfort, Sound quality, WeightCons mentioned:Portability
Rated 5 out of 5 stars
Great for the money... Not for Bassheads
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.For the price (particularly closer to $100 than $150), these are pretty hard to beat. Pros: - With some EQ tuning in the Sony phone app can provide some very good sound and clarity. Excited EQ preset is a good one - Enough bass for most songs paired with clarity for most musical genres as long as you're not looking for thundering bass - VERY comfortable as they are shockingly light and have just the right padding in all the right places... they feel much lighter than they look - These look nice and look more expensive than they are - I don't need ANC but this does an ok job if you turn it on. It doesn't produce noise cancellation miracles like the high end Sony's, Bose, or Apple headphones. Cons: - If you want that really deep bass, think the bass drop in the "Immortals" song by Fall Out Boy, you will NOT feel it with these headphones no matter what you do. The XB910n headphones will work for that. - When you turn on the headphones takes a noticeably long amount of time to connect to your device (compared to older Sony WCHC700N headphones I had) - Had a couple of times the connection dropped already. Reconnects in under 5 seconds but no rhyme or reason to it - So light they almost seem like toys... you will love it while wearing it but it is surprising to pick these up - Doesn't fold up small... folds flat and you'll need to buy a case if packing them up to keep them safe. Overall: - Solid buy if you're on a budget. Definitely try these out for fit at your local store... That sold me on these over the XB910Ns that were not as comfortable on my ears. - Covers all the music you'll likely listen to and looks/sounds good doing it - Very comfortable and no fatigue after hours of wear!
This review is from Sony - WHCH720N Wireless Noise Cancelling Headphones - Black
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Joseph, Thanks for the 5-star rating! We're glad that you are happy with your headphones. Our WH-CH720N headphones allow you to enjoy natural vocals, crystal-clear sound and balanced tuning audio, thanks to the Integrated Processor V1 and Digital Sound Enhancement Engine (DSEE), producing a high-quality sound exactly as the artists intended. The Precise Voice Pickup technology Wind Noise Reduction Structure will give you a clear and natural conversation during calls. Thank you for trusting Sony! -Craig
- Pros mentioned:Comfort, Sound quality, Weight
Rated 5 out of 5 stars
Sony Wireless Over Ear Headphones
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The Sony headphones are light weight and very comfortable to wear. The connect easily and sound if very good.
This review is from Sony - WHCH720N Wireless Noise Cancelling Headphones - Black
I would recommend this to a friendBrand response from SonyListens
Posted .Hi DeanW!
It brings us great satisfaction to hear that your WH-CH720N headphones are providing the comfort and easy connectivity you were looking for. We are so glad that the lightweight design and sound quality are making your listening experience even better!
We appreciate your business and thank you for choosing Sony headphones!
Best regards,
Estefany
- Pros mentioned:Comfort, Sound quality
Rated 5 out of 5 stars
Comfortable with Great Sound
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I haven’t owned a lot of headphones in my life so I don’t have a lot to compare these to, but I really enjoy these. I think they’re very comfortable to wear and I think the sound quality is great. I had a little bit of trouble getting them connected to more than one device, but I was able to figure it out. I mostly use them connected to my phone to listen to music and I haven’t had any issues with them disconnecting even when walking a little bit away from my phone. I would definitely recommend these.
This review is from Sony - WHCH720N Wireless Noise Cancelling Headphones - Black
I would recommend this to a friendBrand response from SonyListens
Posted .Hi bunnymama,
We are thrilled to hear that your WH-CH720N headphones are providing such a comfortable experience with great sound quality! It is wonderful to know that the Bluetooth connection remains stable even when you move away from your phone, and we are glad you were able to successfully set up the multipoint connection for your devices. We truly appreciate your recommendation and are happy these are working out so well for your music listening. Thanks for choosing Sony.
Best regards, Eliab
- Pros mentioned:Battery life, Sound quality
Rated 3 out of 5 stars
Great except for the app that you NEED TO HAVE
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I got these at the beginning of the year - so maybe 8 months ago - after my puppy ate my Beats. The beats were fine but they would make my ears really sweaty from the cushioning and sometimes my curly hair would get trapped in the outside seam and pull out some strands, so I was looking for some different headphones, preferably cheaper ones. I saw these and saw the good reviews - great price point for noise cancelling yada yada. Something i thought was strange though was that it was meant for "Apple and Android devices." I thought: how could head phones only be for these specific OS products? Here is what I don't see anyone talking about when they review these: you have to have this app for the full noise cancelling functionality to work. And for the life of me, it is such a terrible app. UI looks awful, and the worst part is even if your headphones have connected to your bluetooth, if you don't go in and click 'connect' it will kick you out of whatever you're listening to after 10 seconds. This to me is the most frustrating parts of wireless headphones. Getting ready to exercise or do a task, starting your song, and then getting hit with the "unpaired noise" and completing stopping your song or podcast. It's happened so many times and it is sooooo annoying. Sometimes it behaves nice and connects with no problem, and sometimes im staring at the UI waiting for it to connect. I don't think the functionality the app provides is worth having when the app itself is so badly designed. Funny thing is when ive connected them wirelessly to my computer with bluetooth, it connects off the rip. When ive deleted the app off my phone, the headphones wouldnt connect. So yes as headphones they're really not bad. Battery life is amazing on these and the sound quality really isnt bad either but wow the disconnecting thing is insanely frustrating
This review is from Sony - WHCH720N Wireless Noise Cancelling Headphones - Black
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi LauraA,
Thank you for telling us about your experience with your WH-CH720N Headphones. We're sorry to hear that you have an issue with the noise canceling feature of your Sony unit. We also value your feedback regarding the operation of the companion app.
The Sony Headphones Connect app is a utility app that helps you to quickly connect compatible Bluetooth headphones to your smartphone. After connection, the app allows you to customize audio settings with your headphones. And as long as your smartphone or mobile device supports an A2DP Bluetooth profile then it should work.
For more on What you can do with the “Sony | Headphones Connect” app, visit the help guide of our WH-CH720N here: https://helpguide.sony.net/mdr/2966/v1/en/contents/TP1000776844.html
You can use the noise cancellation (NC) function without playing any audio. You can change the "Auto power off" setting of the WH-CH720N with the Sony Headphones Connect app. This setting allows you to use your headphones without keeping your headphones connected to an external device and without playing music.
We do have separate article if the headphones won't pair with the device or won't connect with the device once paired on this link here: https://www.sony.com/electronics/support/wireless-headphones-bluetooth-headphones/wh-ch720n/articles/00204611
If you need more information or technical assistance with your product, please feel free to contact us and we'll be more than happy to assist you. You may send us an email at socialsupport@am.sony.com with the following:
Name:
Best Buy Username:
Model Number:
Issue:
Telephone Number:
Despite your concerns, we're glad that you appreciate the battery life and overall sound quality of the unit. Thanks for sharing your feedback!
Sincerely,
Jess
- Pros mentioned:Comfort, Sound quality, Weight
Rated 5 out of 5 stars
“Phenomenal Sound and Comfort—Sony Got It Right!”
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I am absolutely thrilled with these headphones! The sound quality is phenomenal—clear, rich, and immersive, making both music and podcasts an absolute joy to listen to. The noise canceling feature is excellent as well, creating a peaceful bubble whether I’m at the gym, commuting, or working. One of the biggest surprises for me has been the comfort level. Even during long workouts, when I’m sweating, they remain comfortable and never feel sticky or unpleasant on my ears. The lightweight design makes them easy to wear for hours without any pressure or fatigue. On top of all that, I was delighted to find them in my favorite color, blue, which makes them feel even more personal and stylish. These headphones check every box: comfort, performance, design, value and durability. Truly, Sony has nailed it with the WHCH720N—I couldn’t be happier with my purchase!
This review is from Sony - WHCH720N Wireless Noise Cancelling Headphones - Blue
I would recommend this to a friend - Pros mentioned:Battery life, Comfort, Sound quality
Rated 5 out of 5 stars
Clean and Balanced
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I recently purchased the Sony WH-CH720N, and they’ve quickly become my go-to pair for daily use. For the price point, they deliver excellent value without sacrificing the features you’d expect from higher-end models. Key things I like: • Noise Cancelling: The ANC is surprisingly effective. It blocks out background chatter at work, public transit noise, and even helps me focus at home. • Comfort: Extremely lightweight, with soft ear cushions that I can wear for hours without fatigue. Perfect for work calls, commutes, or just relaxing with music. • Battery Life: Easily lasts multiple days of regular use before needing a charge. A single charge gives me more than enough playtime to get through long work sessions and travel days. • Sound Quality: Balanced and clear, with strong mids and highs. Bass isn’t overpowering but still gives a nice punch for music and movies
This review is from Sony - WHCH720N Wireless Noise Cancelling Headphones - Black
I would recommend this to a friendBrand response from SonyListens
Posted .Hi MisterA11,
Thanks for sharing such a detailed and helpful review!
We're thrilled to hear you're enjoying your new WH-CH720N headphones. They're designed to deliver a great mix of noise canceling, comfort, and battery life, so it's awesome to know they've become your go-to pair.
We appreciate you choosing Sony!
Sincerely,
Jenn | Sony North America.
- Pros mentioned:Battery life, Comfort, Weight
Rated 5 out of 5 stars
Comfortable and covers the bases in airline travel
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I did some research before purchasing this headset. The charge life is good at 35 hours and while it may not rank number 1 in all categories it ranks #1 in its light weight and comfort to wear. I fly a lot and you get a mixed bag on audio options depending on aircraft. This headset comes with an audio jack, Bluetooth and USB so it covers everything I’ve seen so far.
This review is from Sony - WHCH720N Wireless Noise Cancelling Headphones - Black
I would recommend this to a friend - Pros mentioned:Battery life, Comfort, Sound quality
Rated 4 out of 5 stars
They work well
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I got this product because I didn’t want to spend the $400 for the nicer ones. These ones get the job done. They aren’t completely sound proof but quality of them is great I have not been gentle with them. They’ve held up fantastic. The battery life is great. I would even say longer than what they say. Comfort is pretty good.
This review is from Sony - WHCH720N Wireless Noise Cancelling Headphones - Black
I would recommend this to a friendBrand response from SonyListens
Posted .Hi ERICAG,
We are delighted to hear that your WH-CH720N headphones are proving to be such a reliable and high-value choice for your daily listening. We engineered these with our Integrated Processor V1 to provide a premium noise-canceling experience and a robust build, so it is wonderful to know they are holding up fantastically to your busy lifestyle. We are especially thrilled that the battery life is exceeding your expectations, keeping your music going even longer than promised!
Thank you for choosing Sony!
Regards,
Dominick
- Pros mentioned:Battery life, Comfort, Sound quality
Rated 5 out of 5 stars
Great purchase
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I've been using Sony headphones for a few months now, and they’ve exceeded my expectations in nearly every category. Whether you're an audiophile or just someone who wants immersive audio for daily use, these headphones deliver a premium experience. Sound Quality: The audio is crystal-clear with a well-balanced soundstage. Bass is deep but not overpowering, mids are warm, and highs are crisp. Whether I'm listening to classical music, podcasts, or bass-heavy playlists, the headphones adapt beautifully without distortion. Sony’s noise cancellation technology also works wonders—it effectively blocks out ambient noise, making them ideal for commutes or focused work sessions. Battery Life: One of the standout features is the battery life. On a full charge, I get close to 30 hours of continuous playback, and even a quick 10-minute charge gives me several hours of use. This is a game-changer if you’re constantly on the move or just forget to charge regularly. Comfort and Build: They’re lightweight with plush ear cups that stay comfortable during long listening sessions. The build quality feels solid and premium, with intuitive controls and seamless Bluetooth connectivity. Verdict: If you’re looking for headphones that combine superb sound with outstanding battery life, Sony delivers in spades. They’re a bit of an investment, but the performance and reliability make them worth every penny.
This review is from Sony - WHCH720N Wireless Noise Cancelling Headphones - Blue
I would recommend this to a friend - Pros mentioned:Battery life, Comfort, Sound quality
Rated 5 out of 5 stars
Lightweight, comfy, and great noise canceling
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Lightweight, comfy, and great noise canceling with clean sound and long battery life.
This review is from Sony - WHCH720N Wireless Noise Cancelling Headphones - Blue
I would recommend this to a friendBrand response from SonyListens
Posted .Hi BrianK,
We’re thrilled to hear that the WH-CH720N is hitting all the right notes for you! It’s great to know that you're enjoying the clean sound and that our lightest wireless noise-canceling headband is providing the comfort and 35-hour battery life you need.
Thanks for choosing Sony.
Best regards,
Eliab
- Pros mentioned:Battery life, Comfort, Sound quality
Rated 3 out of 5 stars
Average headphones
|Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The headphones came partially charged so you may want to charge them before your first use. Included in the box are the headphones, USB-A to USB-C cable and a headphone cable. No case or bag is included. All of my testing was done via Bluetooth. I first connected to my computer to listen to music files, Sirius XM and general videos. There is no upconvert here. If the recording wasn’t high quality, the headphones made it sound even worse. Bass became exceptionally scratchy. High quality recordings sounded very good but I still noticed the bass off on a few songs (Flo Rida, My House). High notes were very good. Next was pairing with my iPad. Easy. Also paired with my Alexa (via Alexa app). Easy to pair and sound was very good. Pairing with my phone took a few tries. And this is where the headphones are problematic. The controls are so close together that I hung up on calls. Volume was very good. The noise cancelling was slightly better than the previous model but both myself and the person I was talking to could hear background noise. Headphone fit was excellent for my ears and very comfortable. Battery life was excellent and I didn’t have to charge for about 4 days. My husband even used them in that time frame when he was doing some yard work. These are average headphones. If you use them for casual listening or with a computer, they will probably be fine. If your primary use will be phone calls, there are much better options.
This review is from Sony - WHCH720N Wireless Noise Cancelling Headphones - Black
I would recommend this to a friendBrand response from SonyListens
Posted .Hi 47states, Thanks for your feedback and insights. Sony values the opinions of customers and is always striving to provide the best experience possible. Turn down the world's noise with the long-lasting noise cancellation performance. Featuring Dual Noise Sensor technology and an Integrated Processor V1, the WH-CH720N allows you to fully immerse yourself in music without any distractions. Ergonomically designed to be lightweight, comfortable, and with up to 35 hours of battery life, you’ll almost forget you’re wearing it. Thanks for choosing Sony! Erin
- Pros mentioned:Battery life, Comfort, Sound quality
Rated 5 out of 5 stars
Reliable
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Reliable, dependable, lasting battery life. The device is rugged, it has fulfilled my reason of patronage. It is highly recommended for those with busy hands and busy schedule. The sound equaliser is magnificent. Sounds output is of healthy standard. It doesn't irritates the ears. No nerve racking effects.
This review is from Sony - WHCH720N Wireless Noise Cancelling Headphones - Black
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Kayssinger!
Thanks for the great feedback! It is truly wonderful to know that your WH-CH720N headphones are keeping up with your busy schedule and that the sound quality is exactly what you were looking for.
Thank you for selecting Sony!
Best regards,
Estefany
- Pros mentioned:Battery life, Comfort, Sound quality
Rated 5 out of 5 stars
Great Headphones
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.High quality sound as one would expect from Bose. Lightweight and comfortable fit for extended periods of listening. Battery life seems good, as I’ve been using mine for several weeks now on the original charge. I’d highly recommend these headphones if you enjoy high quality sound and excellent noise suppression.
This review is from Sony - WHCH720N Wireless Noise Cancelling Headphones - Black
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Slackertodd,
We are delighted to hear that you are highly recommending these headphones and that the sound quality, lightweight comfort, and noise suppression are all hitting the mark for you!
We are so glad you chose the Sony WH-CH720N to experience our signature high-quality audio and Integrated Processor V1 technology. It is especially impressive to hear that the battery life has supported several weeks of use on a single charge—we designed these with a long-lasting battery to keep the music going for as long as possible without interruption. Knowing they stay comfortable for those extended listening periods is exactly what we strive for.
Thank you for choosing Sony.
Regards,
Dominick
- Pros mentioned:Comfort, Fit, Sound quality
Rated 5 out of 5 stars
I only wear coconuts, these are good ones
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.good sound for audiobooks in loud areas, keeps a lot of noise out when you need it, comfortable if a tad warm (to be expected with headphones and PPE of this nature), they don't let go of your head or even come out of place, not too claustrophobic around the neck at rest somehow.
This review is from Sony - WHCH720N Wireless Noise Cancelling Headphones - Black
I would recommend this to a friendBrand response from SonyListens
Posted .Hi MaxwellK,
We are very glad to hear that your headphones are providing the clarity you need for your audiobooks, even in noisy environments!
It is fantastic to know that the lightweight design offers a secure, stable fit that stays in place during your daily activities without feeling restrictive when resting around your neck. We specifically engineered the WH-CH720N with our Integrated Processor V1 and Dual Noise Sensor technology to ensure that unwanted ambient sounds are kept out, allowing you to stay fully immersed in your stories. Hearing that they provide a comfortable experience while wearing PPE is a wonderful bonus.
Thank you for choosing Sony!
Best regards,
Dominick
- Pros mentioned:Battery life, Comfort, Sound quality
Rated 5 out of 5 stars
Sound great with great battery life.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.These sound great, are very portable, and the battery lasts a very long time. I bought a pair for both of my teenage kids, and they have held up to the abuse. Would definitely buy again.
This review is from Sony - WHCH720N Wireless Noise Cancelling Headphones - Black
I would recommend this to a friendBrand response from SonyListens
Posted .Hi jylou,
We are thrilled to hear that the WH-CH720N headphones are standing up to the test! It is great to know the sound quality, portability, and long battery life have been a hit with your family.
Thanks for choosing Sony.
Best regards,
Eliab
- Pros mentioned:Comfort, Sound quality
Rated 4 out of 5 stars
Good headphones
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought these for a recent trip. Overall I liked them. They were comfortable enough to wear for hours at a time. Sound quality is ok. They do have an insane range compared with other Bluetooth headphones that I own. I actually forgot my phone on the third floor of the hotel and I still had a great connection when I was sitting at the pool! I don't really feel like they get very loud. I found myself tweaking the EQ to understand podcasts and books. I did find that the noise cancelation on the plane worked great. Finally I love that these can be wireless or plugged in which was great on the plane because I could listen to my iPad, iPhone or the seat back entertainment.
This review is from Sony - WHCH720N Wireless Noise Cancelling Headphones - Black
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Texan,
We're happy to hear that our WH-CH720N headphones were a great companion for your trip, especially the excellent noise cancellation on the plane and the impressive Bluetooth range! We also understand your feedback about the volume for podcasts and books. For a more personalized listening experience, you can fine-tune the sound settings using the Sony | Headphones Connect app. We appreciate you sharing your detailed feedback as it helps us improve. Thanks for choosing Sony.
Best regards,
Eliab
- Pros mentioned:Battery life, Comfort, Sound quality
Rated 3 out of 5 stars
Good but not great
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Overall I really like these headphones, but their low build quality, lack of a carry case, and functional but otherwise unimpressive ANC make me wish I hadn't paid for the Sony name and that I had instead went with different headphones that do the same things better at a lower price. For most people, I recommend doing just that - find a cheaper alternative. Comfort is 3/5. Earcup pads and headband are super soft, not a lot of clamping pressure but just enough to get a good seal around the ears. The earcups are shallow but otherwise a good size. Due to the shallow earcups, the plastic parts of the driver will sometimes rub my ears through the mesh screen of the earcup, which is very uncomfortable. Sound quality is 3/5 with default out of the box settings, but goes up to 4/5 with good EQ tuning. By default the bass is very muddy. Active noise cancelation gets a 3/5. It works fine, but there is plenty of room for improvement and won't blow your socks off. Same with transparency mode. Build and materials quality comes in at 2/5. Such low weight comes at a cost, and the cost is here. Flimsy, cheap, low-quality plastic construction. These headphones need to be handled gently to avoid breaking them. Features and connectivity gets 4/5. Being able to connect to 2 Bluetooth devices at the same time is cool and can be very helpful. The BT connections have been very reliable for me. Having a 3.5mm headphone jack for wired use is great to have. The app has lots of EQ customization (which is very much necessary) and also gives controls for ANC on/off and customizing how strong transparency mode is. Unfortunately, the earcups don't fold in to make the headphones smaller for travel. Battery life is 5/5. I love how long the battery lasts. I've listened to music and movies for close to 20 hours with a mix of ANC on and off, and the battery is around 50-60%.
This review is from Sony - WHCH720N Wireless Noise Cancelling Headphones - Black
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi ChocoMonk,
Thanks for sharing your review and experience with the WHCH720N. We're glad that you like the multipoint connection, 3.5 mm headphone jack, dedicated app, and battery life of the headphones. Your feedback about its comfort, sound quality, noise canceling function, build quality, and design is greatly appreciated.
For optimum fit and comfort, make sure that you are wearing the headphones properly. Adjust the headband depending on your head shape. You may find this link helpful:
https://helpguide.sony.net/mdr/2966/v1/en/contents/TP1000781372.html
For optimum performance, make sure that the software version of the headphones is up-to-date (via the Sony Headphones Connect app). For sound and noise canceling function concerns, please refer to the troubleshooting steps on these links:
https://helpguide.sony.net/mdr/2966/v1/en/contents/TP1000776831.html
https://helpguide.sony.net/mdr/2966/v1/en/contents/TP1000777055.html
Regarding the build quality, reset assured that these headphones are durable and made with premium materials.
Hope this helps. In case you need further assistance, please email us at socialsupport@am.sony.com with the following details:
Name:
Username:
Model Number:
Issue:
Telephone Number:
Or contact our product support team via phone call or chat through this link:
https://us.esupport.sony.com/support/s/support-contact?language=en_US&category=headphones
Sincerely,
-Ralph
- Pros mentioned:Battery life, Sound quality
Rated 5 out of 5 stars
Sony headphones
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.A very nice pair of headphones gives you a nice bang for your buck Battery can last anywhere from a few weeks up to a few months depending on how much they are used Can connect to two devices at the same time! Sound quality is crisp and nice and with noise cancelling you can hear your music and your music only
This review is from Sony - WHCH720N Wireless Noise Cancelling Headphones - Black
I would recommend this to a friendBrand response from SonyListens
Posted .Hi JoseG,
We are thrilled to hear that you consider the WH-CH720N headphones to be a fantastic value!
We're glad you're enjoying the impressive performance, from the multi-device connection capability to the crisp sound quality and effective noise cancellation that lets you focus completely on your music. It's also great to hear how much you appreciate the long-lasting battery life.
We really appreciate you choosing Sony!
Regards,
Dominick















