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Customer Ratings & Reviews

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Customer reviews

Rating 4.6 out of 5 stars with 2877 reviews

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Rating by feature

  • Sound Quality

    Rating 4.7 out of 5 stars

  • Battery Life

    Rating 4.8 out of 5 stars

  • Connectivity

    Rating 4.7 out of 5 stars

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Cons mentioned filter

94%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 101 Showing 2,001-2,020 of 2,877 reviews
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Sony Headphones

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound. Easy to use. Would recommend to anyone.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      That's great, Diane! We're glad you like your new headphones. Enjoy and thanks for choosing Sony! -Craig Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great for the price

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Brought these for my grandson. He really enjoys them. He said he can’t hear any noise.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi KatrinaB19, We are thrilled to hear that your grandson really enjoys his new Sony noise canceling headphones. Our WH-CH720N headphones allow him to enjoy natural vocals, crystal-clear sound and balanced tuning audio, thanks to the Integrated Processor V1 and Digital Sound Enhancement Engine (DSEE), producing a high-quality sound exactly as the artists intended. The Precise Voice Pickup technology Wind Noise Reduction Structure will give him a clear and natural conversation during calls. You chose the best for him. Thank you for trusting Sony! Vincent Sony_US

  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Nice headphone

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought it for amazing price. The quality is amazing, noise cancelling works as i expected. Great for gym usage, walking around the neighborhood, etc.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Jywon,
      Fabulous! Nice to hear your new headphones perfectly suits your needs and expectations. Turn down the world's noise with the long-lasting noise cancellation performance. Featuring Dual Noise Sensor technology and an Integrated Processor V1, the WH-CH720N allows you to fully immerse yourself in music without any distractions. Ergonomically designed to be lightweight, comfortable, and with up to 35 hours of battery life, you’ll almost forget you’re wearing it. Thanks for choosing Sony! - Kris Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Da Headphones.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love how easy they are to use plus the sound is absolutely amazing.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello Love,
      Great! We are truly happy that you love how easy to use and how amazing the sound quality of your new WHCH720N headphone. Thanks for choosing Sony! - Marco Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    New fav headphones

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound quality is amazing, great lows and good mids. Very sleek design!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi AllixE, Excellent choice! We're pleased to hear that you are enjoying the sound and sleek design. Thank you for choosing Sony. Erin Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Wireless headphones

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good sound quality and no issues with setting up. Nice

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi CristovalS, Thanks for the 5-star rating! Enjoy and thanks for choosing Sony! -Craig Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great headphones.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent headphones. Sound quality is VERY good. Easy to use as well.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi BatmanFTW,
      PerfecT! We are very pleased to hear your enjoyable experience with the amazing sound quality and ease of use with your new Sony headphones. Your satisfaction means a lot to us. Turn down the world's noise with the long-lasting noise cancellation performance. Featuring Dual Noise Sensor technology and an Integrated Processor V1, the WH-CH720N allows you to fully immerse yourself in music without any distractions. Ergonomically designed to be lightweight, comfortable, and with up to 35 hours of battery life, you’ll almost forget you’re wearing it. Thanks for choosing Sony! - Kris Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Stellar Sound Quality

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Stellar Sound Quality!!! Great alternate choice when the item I wanted wasn’t available

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi AdamT, wonderful! We're glad you like the sound quality of your new headphones! Our WH-CH720N headphones allow you to enjoy natural vocals, crystal-clear sound and balanced tuning audio, thanks to the Integrated Processor V1 and Digital Sound Enhancement Engine (DSEE), producing a high-quality sound exactly as the artists intended. The Precise Voice Pickup technology Wind Noise Reduction Structure will give you a clear and natural conversation during calls. Thank you for choosing Sony! ~Earl Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Head phones

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love them they work really well. I use them with when I work out.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello Marebare88, We are glad that you now have a pair of amazing headphones when you work out and that you love them. Thank you for choosing Sony! Enjoy! Vincent Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Head phones

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely love them I'm so glad that I bought them.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi JulieD,
      You definitely made the right choice! We're pleased to hear that you love your WHCH720N headphones. Sony's commitment to customer satisfaction is our top priority. Thanks for choosing Sony! - Kris Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Audio on Point

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is Awesome! Very good for my ear drums. Definitely. Thank you! :D

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi DellTouchLaptop

      Thank you for the purchase! We're glad to hear that you like the headphones. Thank you for choosing Sony and have a great day!

      -David Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Good for my teenager

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought these for my teenager and he loves them. He says they are comfortable and decent noise canceling.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi NicF, Thank you so much for the 5-stars review and for sharing your amazing experience with our WH-CH720N! We're glad you're happy and satisfied with the amazing sound quality and noise canceling of the headphones. With noise-cancelling technology, a lightweight design and a long-lasting battery life you can enjoy your music for longer and without background interruptions. Dual Noise Sensor technology and an Integrated Processor V1 take Noise Cancelling to the next level. Now you can shut the world around you out and immerse yourself in the music. Thank you for purchasing our WHCH720N and for choosing Sony! -Jess Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Perfect Purchase!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Headphones were reasonable priced for noise canceling and works great!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi AmandaW, Fantastic! We're so glad to hear that you like the great noise cancellation and you feel that the price is worth it. Featuring Dual Noise Sensor technology and an Integrated Processor V1, the WH-CH720N allows you to fully immerse yourself in music without any distractions. Ergonomically designed to be lightweight, comfortable, and with up to 35 hours of battery life, you’ll almost forget you’re wearing it. Thanks for choosing Sony! -Sam Sony_US

  • Rated 5 out of 5 stars

    Headphone

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works really good for the price. I used at the gym

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Thank you for sharing your feedback, HarleyE.

      We are so pleased to hear that your WH-CH720N headphones are working so well for the price. We designed this model to deliver great sound and noise canceling at an accessible price point.

      It's also great to hear that you're enjoying them at the gym! We appreciate you choosing Sony to be a part of your workout routine.

      Thank you again for your valuable feedback and for being a Sony customer.

      Best regards, Gus, Sony Social Media Team sony-global

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Awesome purchase

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome headphones, use them for gaming and they are really cool

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello TravisW,
      Great! We're truly happy that you are enjoying your gaming sessions now with our WHCH720N. Thank you for choosing Sony! - Marco Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Worth it!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best noice cancelling headphone for the price. It really works well!

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    Comfortable

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Use them for long hours at work and they are comfortable for a large portion of the day.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi AlfredK, wow! We're glad you are enjoying your new headphones! Turn down the world's noise with the long-lasting noise cancellation performance. Featuring Dual Noise Sensor technology and an Integrated Processor V1, the WH-CH720N allows you to fully immerse yourself in music without any distractions. Ergonomically designed to be lightweight, comfortable, and with up to 35 hours of battery life, you’ll almost forget you’re wearing it. Thank you for choosing Sony! ~Earl Sony_US

  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    Headphones

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is a great headphone and with oblong ear peices it is extremely comfortable to use

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Computer,
      Thank you so much for such great review! Nice to hear your enjoyable experience with your new headphones. Turn down the world's noise with the long-lasting noise cancellation performance. Featuring Dual Noise Sensor technology and an Integrated Processor V1, the WH-CH720N allows you to fully immerse yourself in music without any distractions. Ergonomically designed to be lightweight, comfortable, and with up to 35 hours of battery life, you’ll almost forget you’re wearing it. Thank you for choosing Sony! - Kris Sony_US

  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    Comfortable

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    LOVE THIS HEADPHONES!! I USE ALL THE TIME!! COMFORTABLE AND DOESNT HURT MY EARS.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Khimfroilan98, We are thrilled to hear that you love your new Sony WHCH720N wireless noise canceling headphones and you are comfortable wearing them. Thank you for your purchase. Enjoy! Vincent Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Mr

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent balance sound. Studio quality inn my opinion

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi JohnnyO,
      Many thanks for the 5-star rating! We are very pleased to hear that you like the superb sound quality of your WHCH720N headphones. We are committed in providing our customers with the best experience possible. Thanks for choosing Sony! - Kris Sony_US