Customer Ratings & Reviews
- Model:
- WHCH720N/B
- SKU:
- 12165586
Rating by feature
- Sound Quality
Rating 4.7 out of 5 stars
- Battery Life
Rating 4.8 out of 5 stars
- Connectivity
Rating 4.7 out of 5 stars
- Pros mentioned:Sound quality
10/10
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Such great quality headphones with the sound proof option! Great for working remote and the gym
I would recommend this to a friendBrand response from SonyListens
Posted .Hi MonaM, Thank you for the perfect rating! We're very happy to hear you're enjoying the overall features and performance of your Sony WHCH720N. Featuring Dual Noise Sensor technology and an Integrated Processor V1, the WH-CH720N allows you to fully immerse yourself in music without any distractions. Ergonomically designed to be lightweight, comfortable, and with up to 35 hours of battery life, you’ll almost forget you’re wearing it. Thanks for choosing Sony! -Sam
- Pros mentioned:Sound quality
Buy it
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Crisp sound love listening to my music I'd definitely buy another for my friends or partner
I would recommend this to a friendBrand response from SonyListens
Posted .Awesome, VictorM! We're glad you are enjoying your new Sony headphones. Thanks for choosing Sony! -Craig
- Pros mentioned:Battery life, Comfort, Fit
Almost Perfect Headphones!
|Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The Sony WHCH720N offers a full package when it comes to noise canceling, Bluetooth, over the ear headphones, and only one small downside stops them from being nearly perfect. On the positive side, these headphones are lightweight, full of useful tech, and sound much better than you might expect. Now what was that downside I was talking about earlier? Well, despite their light weight (or perhaps because of it), the Sony WHCH720N do feel just a little bit cheap when you’re handling them. Everything except for the adjustment sliders is plastic, which is absolutely great for saving weight, it just makes me worry a bit about how much real-world use these headphones can handle. Even though they don’t feel as robust as I might prefer, the sound quality is extremely nice for a pair of wireless noise-canceling headphones. I was pretty amazed at the balance between the bass, mids, and treble, as I expected a very bass-heavy sound signature. While there is plenty of bass, it doesn't drown out anything else; it feels controlled, and not booming or muddy. The treble is also not overpowering, as high notes never felt too piercing or harsh to my ears. Overall, I’d say that while these headphones may not appeal to true audiophiles or be suited for studio work, they sound great for listening to a wide range of music, and enjoying movies, TV, and streaming content. Now having just praised the sound quality, there is something I should note that did surprise me. When I listened to music with a wired connection rather than Bluetooth, the sound quality was considerably worse. I'm really not sure what to make of this, as I thought that using a cable might lead to better performance. Still, when switched over to Bluetooth, the sound becomes more open, clear, and less veiled than with a cable. Since the sound is better on Bluetooth, it's great that these headphones have a long battery life. Even with noise canceling turned on, these are rated for well over a full day's worth of listening time, and I barely saw the battery percentage drop while I tested these for hours. I should also mention that these are very comfortable: I was extremely surprised at how roomy the earcups were on these when I first put them on. I've worn them for 3 hour stretches at a time, but I don't see why you couldn't wear them for even longer. With the soft (and spacious) earcups and the featherweight design, the WHCH720N does not lead to much fatigue throughout the day. I’ve been using this headset with the Sony Headphones app on my iPhone, and it was a bit tricky to get set up, synced, and ready to use. Once you get it going, you're able to easily adjust which device you're linked to (you can link 2 at once), change the noise-canceling or ambient modes, adjust the EQ, turn on DSEE sound enhancement, and some other less useful things. The noise-canceling mode works pretty well, and due to the good seal around the ears, the headphones already naturally cancel out a bit of sound to begin with. I honestly don't have much to compare them to, but they tuned out so much noise at my house that I am definitely using these for my next plane flight. Ambient mode (which has 20 adjustment levels) is great for when I need to hear things that are going on around me. I was not impressed with the EQ on the Sony app (I left it turned off), nor did I think the DSEE feature made any difference at all. Still, your mileage may vary depending on what device you are using, so I suppose it’s nice to have options at your fingertips. What else can I say? Call quality was good, but for important calls, I would still trust using a wired connection with a mic versus this headset. I thought that for Bluetooth headphones, these had very good (loud) volume while listening to music. The buttons on this model are easy to use, and I could actually figure out what my fingers were pressing without having to take the headphones off without much second guessing. The adjustment sliders expand really far, so I think these will fit nearly all head sizes. This model does come with a 3.5mm headphone cable, although it is pretty plain and does not have a mic or control buttons. While the Sony WHCH720N headphones pack a punch in many areas, I was only let down by the all-plastic build that may not be great for long-term use. That being said, if you're looking for a great set of headphones that sound excellent via Bluetooth and also offer noise canceling, the Sony WHCH720N are certainly worth your time!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi JohnR, We appreciate your detailed review and we're glad that you are enjoying your new headphones. Sony values the opinions of customers and is always striving to provide the best experience possible. Turn down the world's noise with the long-lasting noise cancellation performance. Featuring Dual Noise Sensor technology and an Integrated Processor V1, the WH-CH720N allows you to fully immerse yourself in music without any distractions. Ergonomically designed to be lightweight, comfortable, and with up to 35 hours of battery life, you’ll almost forget you’re wearing it. Thanks for choosing Sony! Erin
- Pros mentioned:Sound quality
Budget friendly headphones
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Overall sound quality and build quality is nice. Light and easy to handle
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Sumana,
Thanks for commenting! We are very happy to hear your satisfaction with the amazing sound quality, lightweight & easy to handle design, and reasonable price of your WH-CH720N. Turn down the world's noise with the long-lasting noise cancellation performance. Featuring Dual Noise Sensor technology and an Integrated Processor V1, the WH-CH720N allows you to fully immerse yourself in music without any distractions. Ergonomically designed to be lightweight, comfortable, and with up to 35 hours of battery life, you’ll almost forget you’re wearing it.
Thank you very much for the perfect star review and for choosing Sony!
- Romeo
- Pros mentioned:Sound quality
Exellent
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Sounds perfect, it's worth the value. I recommend it.
I would recommend this to a friendBrand response from SonyListens
Posted .Hello RolandoR, We are happy that you like the sound quality of your Sony wireless noise canceling headphones. Thank you for choosing Sony! Vincent
- Pros mentioned:Battery life
Great Product
|Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very very good, I really like them. The only issue I’ve had is that hey change weirdly sometime. Great battery life
I would recommend this to a friendBrand response from SonyListens
Posted .Hi ShaneE,
Thanks for your time writing this review. While we are glad you like your WHCH720N headphones especially the long battery life, we're sorry to hear if you are experiencing some issues with the unit. Allow us to help and troubleshoot the problem. May we contact you and get more information. If so, please email the below information to socialsupport@am.sony.com:
Name:
Best Buy Username:
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Issue:
We are sorry for the inconvenience and hope to speak to you to resolve this matter.
Turn down the world's noise with the long-lasting noise cancellation performance. Featuring Dual Noise Sensor technology and an Integrated Processor V1, the WH-CH720N allows you to fully immerse yourself in music without any distractions. Ergonomically designed to be lightweight, comfortable, and with up to 35 hours of battery life, you’ll almost forget you’re wearing it. Thanks for choosing Sony! - Kris
- Pros mentioned:Comfort
Sony Headphones
|Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Gave as a gift and they love it. Great alternative to typical AirPods & durable.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi StephanieM,
This is definitely a great gift idea! We're really glad that they love their new headphones. Turn down the world's noise with the long-lasting noise cancellation performance. Featuring Dual Noise Sensor technology and an Integrated Processor V1, the WH-CH720N allows you to fully immerse yourself in music without any distractions. Ergonomically designed to be lightweight, comfortable, and with up to 35 hours of battery life, you’ll almost forget you’re wearing it. Thanks for choosing Sony! - Kris
- Pros mentioned:Sound quality
Super headphones.
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The sound quality is unparadied. Good quality. The price is excellent.
I would recommend this to a friendBrand response from SonyListens
Posted .Hello Serghei88, Thanks for sharing your experience. We are glad that you like the sound quality and price of your new Sony wireless noise canceling headphones. Our WH-CH720N headphones also allow you to enjoy natural vocals, crystal-clear sound and balanced tuning audio, thanks to the Integrated Processor V1 and Digital Sound Enhancement Engine (DSEE), producing a high-quality sound exactly as the artists intended. Thank you for choosing Sony! Vincent
- Pros mentioned:Sound quality
Online ease of ordering
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.came quickly, well packaged and easy to use..Great sound
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Leaks, Thank you for the great review! We're so pleased to hear that you like the ease of use and great sound quality of your Sony WHCH720N. And good to know you had an hassle-free online shopping experience. Thanks for choosing Sony! -Sam
- Pros mentioned:Sound quality
Good headphones!
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great headphones. The noise cancelling works well and nice bass.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi AndrewR, We are happy that you like the noise canceling and bass quality of your Sony WHCH720N headphones. Our WH-CH720N headphones allow you to enjoy natural vocals, crystal-clear sound and balanced tuning audio, thanks to the Integrated Processor V1 and Digital Sound Enhancement Engine (DSEE), producing a high-quality sound exactly as the artists intended. The Precise Voice Pickup technology Wind Noise Reduction Structure will give you a clear and natural conversation during calls. Thank you for your purchase. Enjoy! Vincent
Great Headphones
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.i have really enjoy using them. i love the wireless headphones
I would recommend this to a friendBrand response from SonyListens
Posted .Hi BridgettM,
Thanks for the awesome five-stars score! We're excited to hear you're enjoying your WH-CH720N wireless headphones that much. Have you already installed the Sony | Sound Connect app? Give it a try and enhance your experience even more!
Thanks for choosing Sony!
Sincerely,
Jenn | Sony Social Media Team.
- Pros mentioned:Sound quality
Getting me back into headphones
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Amazing noise cancellation, I am using these for the gym and it works really well
I would recommend this to a friendBrand response from SonyListens
Posted .Wonderful! We're glad that you are impressed with the noise canceling feature of the headphones, SolomonK. Turn down the world's noise with the long-lasting noise cancellation performance. Featuring Dual Noise Sensor technology and an Integrated Processor V1, the WH-CH720N allows you to fully immerse yourself in music without any distractions. Ergonomically designed to be lightweight, comfortable, and with up to 35 hours of battery life, you’ll almost forget you’re wearing it. Thanks for choosing Sony! -Craig
- Pros mentioned:Sound quality
Gift
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent product love the sound no discomfort i would bye again
I would recommend this to a friendBrand response from SonyListens
Posted .Hello Scotty, We are thrilled to hear that you love the sound quality of your new Sony wireless noise canceling headphones. Our WH-CH720N headphones allow you to enjoy natural vocals, crystal-clear sound and balanced tuning audio, thanks to the Integrated Processor V1 and Digital Sound Enhancement Engine (DSEE), producing a high-quality sound exactly as the artists intended. The Precise Voice Pickup technology Wind Noise Reduction Structure will give you a clear and natural conversation during calls. Thank you for your purchase. Enjoy! Vincent
- Pros mentioned:Sound quality
Sony Headphone Review
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best headphone for sound and quality!!! Best price as Well. I would pick over BEATS Headphones
I would recommend this to a friendBrand response from SonyListens
Posted .Hi GeepsonS, We're glad that you like the sound quality of your new headphones. Turn down the world's noise with the long-lasting noise cancellation performance. Featuring Dual Noise Sensor technology and an Integrated Processor V1, the WH-CH720N allows you to fully immerse yourself in music without any distractions. Ergonomically designed to be lightweight, comfortable, and with up to 35 hours of battery life, you’ll almost forget you’re wearing it. Thanks for choosing Sony! Erin
- Pros mentioned:Battery life
Headphones
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.They last good 3 days and they good base and I enjoy them
I would recommend this to a friendBrand response from SonyListens
Posted .Hello LamontR, We are happy to hear that you enjoy your new Sony WHCH720N wireless noise canceling headphones. Thank you for choosing Sony! Vincent
- Pros mentioned:Sound quality
Awesome product with an awesome sale price.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Purchased those for my wife. She loves it now notice canceling awesome for her.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Ippios,
Thank you so much for sharing your great experience with us! We're really glad that your wife loves her new headphones. Turn down the world's noise with the long-lasting noise cancellation performance. Featuring Dual Noise Sensor technology and an Integrated Processor V1, the WH-CH720N allows you to fully immerse yourself in music without any distractions. Ergonomically designed to be lightweight, comfortable, and with up to 35 hours of battery life, you’ll almost forget you’re wearing it. Thanks for choosing Sony! - Kris
- Pros mentioned:Battery life
Sony noise canceling
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought these for my son and he likes them, the battery lasts a long time too.
I would recommend this to a friendBrand response from SonyListens
Posted .That's awesome, Fred! We're glad your son is enjoying our product. Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thanks for choosing Sony. -Craig
- Pros mentioned:Sound quality
Nice
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good quality and sound. The app works great. Cant complain.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Jacob, This is great! We're delighted to hear that you like the sound, overall quality, and use of Headphones Connect app. Thank you for choosing Sony. Erin
- Pros mentioned:Sound quality
Decent headphones
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Decent headphones for the price. Not much to complain about.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi MichaelH, Awesome! We're really delighted to hear you're happy and satisfied with the features, amazing sound quality, and overall performance of our WH-CH720N. Our WH-CH720N headphones allow you to enjoy natural vocals, crystal-clear sound and balanced tuning audio, thanks to the Integrated Processor V1 and Digital Sound Enhancement Engine (DSEE), producing a high-quality sound exactly as the artists intended. The Precise Voice Pickup technology Wind Noise Reduction Structure will give you a clear and natural conversation during calls. Thank you for leaving us such a great review on the WH-CH720N! -Jess
- Pros mentioned:Sound quality
Common yet sleek
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.You get to experience that solid closed off sound that comes with the NC and with the kind of ear muffs it has.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi ab12,
Thank you for your time writing this review! Glad to hear you like your new Sony headphones. Turn down the world's noise with the long-lasting noise cancellation performance. Featuring Dual Noise Sensor technology and an Integrated Processor V1, the WH-CH720N allows you to fully immerse yourself in music without any distractions. Ergonomically designed to be lightweight, comfortable, and with up to 35 hours of battery life, you’ll almost forget you’re wearing it. Thanks for choosing Sony! - Kris