Customer Ratings & Reviews

Hello Salim, Thanks for the 5-star review. Our WH-CH720N headphones allow you to enjoy natural vocals, crystal-clear sound and balanced tuning audio, thanks to the Integrated Processor V1 and Digital Sound Enhancement Engine (DSEE), producing a high-quality sound exactly as the artists intended. The Precise Voice Pickup technology Wind Noise Reduction Structure will give you a clear and natural conversation during calls. Thank you for trusting Sony! Vincent

Hi Shawna, We are happy that you like the sound quality of your new Sony headphones. Our WH-CH720N headphones allow you to enjoy natural vocals, crystal-clear sound and balanced tuning audio, thanks to the Integrated Processor V1 and Digital Sound Enhancement Engine (DSEE), producing a high-quality sound exactly as the artists intended. The Precise Voice Pickup technology Wind Noise Reduction Structure will give you a clear and natural conversation during calls. Thank you for choosing Sony! Vincent

Hi Sodamom,
Thank you so much for such a great review! We're happy to hear your enjoyable experience with the exceptional sound quality, comfortable fit and overall performance of your new headphones. Your satisfaction with our product means a lot to us. Turn down the world's noise with the long-lasting noise cancellation performance. Featuring Dual Noise Sensor technology and an Integrated Processor V1, the WH-CH720N allows you to fully immerse yourself in music without any distractions. Ergonomically designed to be lightweight, comfortable, and with up to 35 hours of battery life, you’ll almost forget you’re wearing it. Thanks for choosing Sony! - Kris

Hi JimK,
Awesome! We're pleased to know that you are satisfied with your purchase. Enjoy great sound quality and a good noise canceling headphone. With Sony WHCH720N, you can turn down the world's noise with the long-lasting noise cancelation performance. Featuring Dual Noise Sensor technology and an Integrated Processor V1, the WH-CH720N allows you to fully immerse yourself in music without any distractions. Ergonomically designed to be lightweight, comfortable, and with up to 35 hours of battery life, you’ll almost forget you’re wearing it. Thank you for choosing Sony! - Marco

Hi SaimM,

You made the right choice! We're thrilled that you are enjoying the sound quality of the headphones. Turn down the world's noise with the long-lasting noise cancellation performance. Featuring Dual Noise Sensor technology and an Integrated Processor V1, the WH-CH720N allows you to fully immerse yourself in music without any distractions. Ergonomically designed to be lightweight, comfortable, and with up to 35 hours of battery life, you’ll almost forget you’re wearing it. Thank you for choosing Sony!

-Ralph

Hello DustinL, We are thrilled to hear that you love our WHCH720N wireless noise canceling headphones. Thank you for choosing Sony! Vincent

Hi KarimeS, That's really cool! Thank you so much for the 5-stars review and for sharing your awesome experience with our WH-CH720N Wireless Noise Canceling Headphones. We are truly happy to hear you like its great features and overall performance of the unit. Our WH-CH720N headphones allow you to enjoy natural vocals, crystal-clear sound and balanced tuning audio, thanks to the Integrated Processor V1 and Digital Sound Enhancement Engine (DSEE), producing a high-quality sound exactly as the artists intended. The Precise Voice Pickup technology Wind Noise Reduction Structure will give you a clear and natural conversation during calls. Thank you for choosing Sony! -Craig

Hi JohnT Awesome! We're glad that you are enjoying the sound quality of your headphones. Turn down the world's noise with the long-lasting noise cancellation performance. Featuring Dual Noise Sensor technology and an Integrated Processor V1, the WH-CH720N allows you to fully immerse yourself in music without any distractions. Ergonomically designed to be lightweight, comfortable, and with up to 35 hours of battery life, you’ll almost forget you’re wearing it. Thanks for choosing Sony! Erin

Thank you for your review, gigisgardenparty! We're so happy to hear that you love your WH-CH720N headphones and that you're using them every day. We designed these headphones to be a comfortable and reliable companion for daily listening, and it's wonderful to know they're meeting your needs. Thank you for choosing Sony!

Best regards,
Gus, Sony Social Media Team.

Hello Chris, We are thrilled to hear that you love your new Sony wireless noise canceling headphones. Our WH-CH720N headphones also allow you to enjoy natural vocals, crystal-clear sound and balanced tuning audio, thanks to the Integrated Processor V1 and Digital Sound Enhancement Engine (DSEE), producing a high-quality sound exactly as the artists intended. Thank you for your purchase. Enjoy! Vincent

Hi Yonko, That awesome! Our WH-CH720N headphones allow them to enjoy natural vocals, crystal-clear sound and balanced tuning audio, thanks to the Integrated Processor V1 and Digital Sound Enhancement Engine (DSEE), producing a high-quality sound exactly as the artists intended. The Precise Voice Pickup technology Wind Noise Reduction Structure will give them a clear and natural conversation during calls. Thank you for trusting Sony! Vincent

Hi RobertoO, We are happy that you like the sound quality of your Sony wireless headphones. Our WH-CH720N headphones allow you to enjoy natural vocals, crystal-clear sound and balanced tuning audio, thanks to the Integrated Processor V1 and Digital Sound Enhancement Engine (DSEE), producing a high-quality sound exactly as the artists intended. The Precise Voice Pickup technology Wind Noise Reduction Structure will give you a clear and natural conversation during calls. Thank you for your purchase. Enjoy! Vincent

HI Amdg,

That's absolutely wonderful to hear! We're thrilled that you found a great price and that your mom is loving her new WH-CH720N headphones. Thanks for choosing Sony. -Eliab

Thank you for your candid feedback, Computerbestgeek, regarding the WH-CH720N headphones. We value all our customer opinions, especially those that touch on price and competitive value.

We understand your sentiment that "you can easily find better on same price at other stores."

The WH-CH720N is specifically designed to hit a great balance in the mid-range market, focusing on our core strengths:

Comfort and Weight: They are some of the lightest over-ear noise-canceling headphones, making them extremely comfortable for long listening sessions.

Integrated Processor V1: This is the same chip technology found in our premium models, which is crucial for delivering quality sound and effective Active Noise Cancellation (ANC).

Long Battery Life: With up to 35 hours of playback with ANC enabled, they are built to last through your day.

However, we appreciate that the market is competitive, and you've found alternatives that you feel offer more at this price point. We constantly monitor the market and review our pricing to ensure we are offering the best possible value to our customers.

Thank you again for choosing Sony, and for letting us know how we stand against the competition.

Best regards,

Gus, Sony Social Media Team

Hi SergioM, Awesome! We're really glad to hear you're happy and satisfied with the incredible features, amazing sound quality, and exceptional comfort of your WH-CH720N headphones. Turn down the world's noise with the long-lasting noise cancellation performance. Featuring Dual Noise Sensor technology and an Integrated Processor V1, the WH-CH720N allows you to fully immerse yourself in music without any distractions. Ergonomically designed to be lightweight, comfortable, and with up to 35 hours of battery life, you’ll almost forget you’re wearing it. Thanks for choosing Sony! -Jess

Hi Robert,
Perfect! We're delighted to hear that you are enjoying the great sound quality of your new headphones especially when traveling. Turn down the world's noise with the long-lasting noise cancellation performance. Featuring Dual Noise Sensor technology and an Integrated Processor V1, the WH-CH720N allows you to fully immerse yourself in music without any distractions. Ergonomically designed to be lightweight, comfortable, and with up to 35 hours of battery life, you’ll almost forget you’re wearing it. Thank you for choosing Sony! - Kris

Hi MissMoneyLLC,

Thanks for commenting. We are thrilled to know your satisfaction with the incredible noise canceling function of the WHCH720N. We are sorry if they didn't fit you well. For optimum fit and comfort, we always recommend following the steps on this link to properly wear the headphones:
https://helpguide.sony.net/mdr/2966/v1/en/contents/TP1000781372.html?search=fit

I hope this helps.

Turn down the world's noise with the long-lasting noise cancellation performance. Featuring Dual Noise Sensor technology and an Integrated Processor V1, the WH-CH720N allows you to fully immerse yourself in music without any distractions. Ergonomically designed to be lightweight, comfortable, and with up to 35 hours of battery life, you’ll almost forget you’re wearing it.

Thank you very much for your purchase and for choosing Sony!

- Romeo

Hello there! We are so glad to hear that you are happy with your purchase! Turn down the world's noise with the long-lasting noise cancellation performance. Featuring Dual Noise Sensor technology and an Integrated Processor V1, the WH-CH720N allows you to fully immerse yourself in music without any distractions. Ergonomically designed to be lightweight, comfortable, and with up to 35 hours of battery life, you’ll almost forget you’re wearing it. Thank you for choosing Sony! -Carl