Customer Ratings & Reviews

Hi Gerle, We are thrilled to hear that you love Sony and the quality of your new Sony WHCH720N wireless noise canceling headphones. Thank you for your purchase. Enjoy! Vincent

Hi DonW,

Amazing! We're glad that you like the sound quality and noise canceling function of the headphones. Turn down the world's noise with the long-lasting noise cancellation performance. Featuring Dual Noise Sensor technology and an Integrated Processor V1, the WH-CH720N allows you to fully immerse yourself in music without any distractions. Ergonomically designed to be lightweight, comfortable, and with up to 35 hours of battery life, you’ll almost forget you’re wearing it. Thank you for choosing Sony!

-Ralph

Hi Gabb,
Thank you for the 5-star rating! We're glad you like the sound quality of your headphones. If you feel that the sound is low, you may try some solutions below:
Adjust the volume of the headset and the connected device.
If the sound is still low even after adjusting the volume on the connected device, adjust the volume with the “Sony | Headphones Connect” app.
Connect the Bluetooth device to the headset once again.
Reset the headset.
Initialize the headset, and pair the headset and the device again.
For reference: https://helpguide.sony.net/mdr/2966/v1/en/contents/TP1000776823.html

Should you need further assistance, feel free to contact us by sending an email to socialsupport@am.sony.com with the following:
Name:
Best Buy Username:
Telephone Number:
Model Number:
Issue:

Turn down the world's noise with the long-lasting noise cancellation performance. Featuring Dual Noise Sensor technology and an Integrated Processor V1, the WH-CH720N allows you to fully immerse yourself in music without any distractions. Ergonomically designed to be lightweight, comfortable, and with up to 35 hours of battery life, you’ll almost forget you’re wearing it. Thanks for choosing Sony! - Kris

Hi Annie, We're glad that you are enjoying noise canceling function and sound quality of your new headphones. Turn down the world's noise with the long-lasting noise cancellation performance. Featuring Dual Noise Sensor technology and an Integrated Processor V1, the WH-CH720N allows you to fully immerse yourself in music without any distractions. Ergonomically designed to be lightweight, comfortable, and with up to 35 hours of battery life, you’ll almost forget you’re wearing it. Thanks for choosing Sony! Erin

Hi David,
Perfect! We're glad you like the superb sound quality and ease of use with your new headphones. The WH-CH720N allow you to enjoy natural vocals, crystal-clear sound and balanced tuning audio, thanks to the Integrated Processor V1 and Digital Sound Enhancement Engine (DSEE), producing a high-quality sound exactly as the artists intended. The Precise Voice Pickup technology Wind Noise Reduction Structure will give you a clear and natural conversation during calls. Thanks for choosing Sony! - Kris

Hi FrankD, Thank you so much for the 5-star rating! We are glad to hear that you are enjoying the sound quality of your new WHCH720N! Turn down the world's noise with the long-lasting noise cancellation performance. Featuring Dual Noise Sensor technology and an Integrated Processor V1, the WH-CH720N allows you to fully immerse yourself in music without any distractions. Ergonomically designed to be lightweight, comfortable, and with up to 35 hours of battery life, you’ll almost forget you’re wearing it. Thank you for choosing Sony! -Carl

Hi kath, We're glad that you are enjoying your new headphones. Turn down the world's noise with the long-lasting noise cancellation performance. Featuring Dual Noise Sensor technology and an Integrated Processor V1, the WH-CH720N allows you to fully immerse yourself in music without any distractions. Ergonomically designed to be lightweight, comfortable, and with up to 35 hours of battery life, you’ll almost forget you’re wearing it. Thanks for choosing Sony! -Craig

Hi LillieT, We are thrilled to hear that you are very satisfied with your Sony WHCH720N wireless noise canceling headphones. Thank you for your purchase. Enjoy your music! Vincent

Hi JohnC,
Thank you for an amazing review and recommendation! We're really happy that you like the functionality and overall performance of your new headphones. Turn down the world's noise with the long-lasting noise cancellation performance. Featuring Dual Noise Sensor technology and an Integrated Processor V1, the WH-CH720N allows you to fully immerse yourself in music without any distractions. Ergonomically designed to be lightweight, comfortable, and with up to 35 hours of battery life, you’ll almost forget you’re wearing it. Thank you for choosing SONY! - Kris

Hi Kpynes,
Awesome! We're glad to hear your satisfaction with your new WHCH720N headphones. Nice to know it suits your child needs. Turn down the world's noise with the long-lasting noise cancellation performance. Featuring Dual Noise Sensor technology and an Integrated Processor V1, the WH-CH720N allows you to fully immerse yourself in music without any distractions. Ergonomically designed to be lightweight, comfortable, and with up to 35 hours of battery life, you’ll almost forget you’re wearing it. Thank you for choosing Sony! - Kris

That's great, Edse! You definitely made the right choice with these headphones. We are happy to hear about your wonderful experience so far with our WH-CH720N. We're also glad to hear you appreciate the ease of setup, amazing audio and noise cancellation of these headphones. Thank you for choosing Sony! -Jess

Hi Cjsteeler,
Thank you for such a great review and recommendation! We're really glad that your son loves his new headphones. Turn down the world's noise with the long-lasting noise cancellation performance. Featuring Dual Noise Sensor technology and an Integrated Processor V1, the WH-CH720N allows you to fully immerse yourself in music without any distractions. Ergonomically designed to be lightweight, comfortable, and with up to 35 hours of battery life, you’ll almost forget you’re wearing it. Thanks for choosing Sony! - Kris

Hi Mike, Awesome! We are happy that you give the product a perfect rating and your daughter appreciate the overall performance of the headphones. With noise-cancelling technology, a lightweight design and a long-lasting battery life you can enjoy your music for longer and without background interruptions. Dual Noise Sensor technology and an Integrated Processor V1 take Noise Cancelling to the next level. Now you can shut the world around you out and immerse yourself in the music. Thank you for purchasing our WHCH720N and for choosing Sony! -Jess

Hi CherylR,
Awesome! We're really glad your grandchildren loves their headphones. We always strive to deliver the best quality with our products. Turn down the world's noise with the long-lasting noise cancellation performance. Featuring Dual Noise Sensor technology and an Integrated Processor V1, the WH-CH720N allows you to fully immerse yourself in music without any distractions. Ergonomically designed to be lightweight, comfortable, and with up to 35 hours of battery life, you’ll almost forget you’re wearing it. Thank you for the 5-star rating and for choosing Sony! - Kris

Hi Gustavo,

You made the right choice! We're thrilled that you are enjoying the sound quality of the headphones. Thank you for choosing Sony!

-Ralph

Hi AshleyC, We are glad to hear that the noise canceling feature of your new Sony WHCH720N works amazingly for you. Thank you for your purchase. Enjoy! Vincent

Hello EliS,

Thank you so much for sharing your experience with the WH-CH720N headphones! We're immensely pleased to hear that you’re impressed and found them to be such a great value for the price. Your recommendation means a lot to us. We always strive to deliver products that combine quality and comfort. Thank you for choosing Sony!

Best regards,
-Fred