Customer Ratings & Reviews
- Model:
- WHCH720N/B
- SKU:
- 12165586
Rating by feature
- Sound Quality
Rating 4.7 out of 5 stars
- Battery Life
Rating 4.8 out of 5 stars
- Connectivity
Rating 4.7 out of 5 stars
- Pros mentioned:Fit
Sony is audio
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great pair of headphones they stay snugg on your head/ears
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Kvnr,
Awesome! We really appreciate you like the amazing sound quality and comfortable fit of your new headphones. Turn down the world's noise with the long-lasting noise cancellation performance. Featuring Dual Noise Sensor technology and an Integrated Processor V1, the WH-CH720N allows you to fully immerse yourself in music without any distractions. Ergonomically designed to be lightweight, comfortable, and with up to 35 hours of battery life, you’ll almost forget you’re wearing it. Thanks for choosing SONY! - Kris
- Pros mentioned:Battery life
Noice Cancelling works great
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Charge comes for a week with 3 to 4 hours every days use,
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Arulselvan, We're glad that you are enjoying your new headphones. Turn down the world's noise with the long-lasting noise cancellation performance. Featuring Dual Noise Sensor technology and an Integrated Processor V1, the WH-CH720N allows you to fully immerse yourself in music without any distractions. Ergonomically designed to be lightweight, comfortable, and with up to 35 hours of battery life, you’ll almost forget you’re wearing it. Thanks for choosing Sony! Erin
chefil
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.i bought these headphones for a gift for my daughter she absolutely loves them.
I would recommend this to a friend- Pros mentioned:Sound quality
Headphones
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The sound quality is pretty good the only thing that hade me return them was the fit. They have a weird wide fit to them. But overall if quality is your top priority these are pretty good for the price.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Patricia, Thanks for sharing your feedback. While we're glad that you like the sound quality, we're sad to hear that you have issues with the fitting. Adjusting the headband slider accordingly could have help resolve your concern. However, we do hope that you'd still consider our products in your next purchase. Thanks and regards, -Craig
- Pros mentioned:Sound quality
Good quality
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good quality product with good noise cancellation and good price range.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi AmuSweet,
Awesome! Glad to hear you like the quality, noise cancellation, and reasonable price of your WHCH720N headphones. Thanks for choosing Sony! - Kris
- Pros mentioned:Sound quality
Great Value
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great value. Excellent sound and noise cancellation.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Surface, Amazing! We're thrilled to hear you like the excellent sound quality, superb noise cancellation, and great value of your new Sony WHCH720N headphones. Featuring Dual Noise Sensor technology and an Integrated Processor V1, the WH-CH720N allows you to fully immerse yourself in music without any distractions. Ergonomically designed to be lightweight, comfortable, and with up to 35 hours of battery life, you’ll almost forget you’re wearing it. Thanks for choosing Sony! -Sam
Great Product!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Really good product! Bought it out of necessity after I lost my AirPods.
I would recommend this to a friend- Pros mentioned:Sound quality
As advertised
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works great with very clear sound. Would recommend.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi KennethH,
Perfect! We are very happy that we've met your expectations when it comes to a good quality headphone. We appreciate you recommending our WHCH720N to others. With our Sony WHCH720N, you can turn down the world's noise with the long-lasting noise cancellation performance. Featuring Dual Noise Sensor technology and an Integrated Processor V1, the WH-CH720N allows you to fully immerse yourself in music without any distractions. Ergonomically designed to be lightweight, comfortable, and with up to 35 hours of battery life, you’ll almost forget you’re wearing it. Thanks for choosing Sony! - Marco
- Pros mentioned:Sound quality
Great headphones.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great sound and easy to pair to any device. The sale price was a bonus too.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Jeong, Good to know your investment is worth it. We're glad that you like the amazing sound quality and easy Bluetooth pairing of these headphones. Our WH-CH720N headphones allow you to enjoy natural vocals, crystal-clear sound and balanced tuning audio, thanks to the Integrated Processor V1 and Digital Sound Enhancement Engine (DSEE), producing a high-quality sound exactly as the artists intended. The Precise Voice Pickup technology Wind Noise Reduction Structure will give you a clear and natural conversation during calls. Thanks for choosing Sony! -Jess
could be a better one
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.it was ok not as expected product though.. frequently drops the BT connection and had to reset
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi Kumar,
Thank you for sharing your feedback on the WH-CH720N headphones. We're sorry to hear about the Bluetooth connection issues you've experienced.
To help resolve this, please follow these steps:
-Ensure there are no obstacles between the headphones and your device.
Avoid areas with potential interference, such as near microwaves or crowded places.
-Set the headphones to "Priority on stable connection" mode.
This setting can be adjusted in the Sony | Sound Connect app.
-Check the app to see if a firmware update is available for your headphones.
-Pair the headphones with a different Bluetooth-enabled device to determine if the issue is with the original device.
-Reset and initialize the headphones to factory settings. You’ll find links with step-by-step instructions for each procedure below.
https://helpguide.sony.net/mdr/2966/v1/en/contents/TP1000783324.html
https://helpguide.sony.net/mdr/2966/v1/en/contents/TP1000783325.html
If the issue persists after these steps, please contact our support team for further assistance.
https://www.sony.net/support-contact
Thanks for considering Sony products and bringing this issue to our attention.
Warm regards,
Estefany
- Pros mentioned:Sound quality
Ms
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The quaility of the product is good worth the price
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Thomastine,
You made the right choice! Turn down the world's noise with the long-lasting noise cancellation performance. Featuring Dual Noise Sensor technology and an Integrated Processor V1, the WH-CH720N allows you to fully immerse yourself in music without any distractions. Ergonomically designed to be lightweight, comfortable, and with up to 35 hours of battery life, you’ll almost forget you’re wearing it. Thank you for choosing Sony!
-Ralph
- Pros mentioned:Sound quality
Shhhh! Music is playing.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works great. Awesome sound. Great for drowning out sound.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi RandyE, We're glad that you are enjoying the sound quality of your new headphones. Turn down the world's noise with the long-lasting noise cancellation performance. Featuring Dual Noise Sensor technology and an Integrated Processor V1, the WH-CH720N allows you to fully immerse yourself in music without any distractions. Ergonomically designed to be lightweight, comfortable, and with up to 35 hours of battery life, you’ll almost forget you’re wearing it. Thanks for choosing Sony! Erin
headphone
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.i love the headphones, but i don’t know how to turn off the outer speaker people can hear what i’m listening to
I would recommend this to a friendBrand response from SonyListens
Posted .Hi LilianC, Awesome! We are so glad to hear that you are happy with your purchase! Thank you for choosing Sony! -Carl
Works for iPhone only not Androids
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nice headphones but they only connect to an iPhone and i needed headphones for a Samsung Android so i was not able to use them and had to return them. It needs to be more specific that it works for iPhone only.
No, I would not recommend this to a friend- Pros mentioned:Sound quality
Headphones
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great sound quality Easy to manage Cost effective
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Grace,
Fantastic! We are so happy to know your satisfaction with the amazing sound quality, ease of use, and reasonable price of the WH-CH720N. Turn down the world's noise with the long-lasting noise cancelation performance. Featuring Dual Noise Sensor technology and an Integrated Processor V1, the WH-CH720N allows you to fully immerse yourself in music without any distractions. Ergonomically designed to be lightweight, comfortable, and with up to 35 hours of battery life, you’ll almost forget you’re wearing it.
Thank you very much for your purchase and for choosing Sony!
- Romeo
- Pros mentioned:Sound quality
Powerful headphones
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great 360 reality sounds , ambient sound and noise canceling
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Trust,
Perfect! We're delighted to hear your enjoyable experience with the amazing sound quality, features, and overall performance of your new headphones. Turn down the world's noise with the long-lasting noise cancellation performance. Featuring Dual Noise Sensor technology and an Integrated Processor V1, the WH-CH720N allows you to fully immerse yourself in music without any distractions. Ergonomically designed to be lightweight, comfortable, and with up to 35 hours of battery life, you’ll almost forget you’re wearing it. Thank you for choosing Sony! - Kris
- Pros mentioned:Sound quality
BEST HEADPHONES EVER
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.amazing perfect lovvely top notch 5 star out of 5 star
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Blackfemlesbian, Awesome! We're delighted to hear that you are enjoying your new headphones. Turn down the world's noise with the long-lasting noise cancellation performance. Featuring Dual Noise Sensor technology and an Integrated Processor V1, the WH-CH720N allows you to fully immerse yourself in music without any distractions. Ergonomically designed to be lightweight, comfortable, and with up to 35 hours of battery life, you’ll almost forget you’re wearing it. Thank you for choosing Sony! Erin
- Pros mentioned:Sound quality
recommend!!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.good quality headphones, use for gym, good price point
I would recommend this to a friendBrand response from SonyListens
Posted .MHi AlexC, Great! We're glad that you are enjoying your new headphones. Turn down the world's noise with the long-lasting noise cancellation performance. Featuring Dual Noise Sensor technology and an Integrated Processor V1, the WH-CH720N allows you to fully immerse yourself in music without any distractions. Ergonomically designed to be lightweight, comfortable, and with up to 35 hours of battery life, you’ll almost forget you’re wearing it. Thanks for choosing Sony! Erin
- Pros mentioned:Sound quality
These are a good mid price Headphones
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.it is a good headset for gaming and music listening.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Reaper, We're pleased to hear that you are enjoying your new headphones. Turn down the world's noise with the long-lasting noise cancellation performance. Featuring Dual Noise Sensor technology and an Integrated Processor V1, the WH-CH720N allows you to fully immerse yourself in music without any distractions. Ergonomically designed to be lightweight, comfortable, and with up to 35 hours of battery life, you’ll almost forget you’re wearing it. Thanks for choosing Sony! Erin
- Pros mentioned:Battery life
Long life
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works great so far. Very good at holding a charge.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi JoeyZ We're glad that the headphones works well. Turn down the world's noise with the long-lasting noise cancellation performance. Featuring Dual Noise Sensor technology and an Integrated Processor V1, the WH-CH720N allows you to fully immerse yourself in music without any distractions. Ergonomically designed to be lightweight, comfortable, and with up to 35 hours of battery life, you’ll almost forget you’re wearing it. Thanks for choosing Sony! Erin