Customer Ratings & Reviews
- Model:
- WHCH720N/B
- SKU:
- 12165586
Rating by feature
- Sound Quality
Rating 4.7 out of 5 stars
- Battery Life
Rating 4.8 out of 5 stars
- Connectivity
Rating 4.7 out of 5 stars
I cant complain
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I’m happy I bought this product. Its not too pricey . I would suggest these earphones to people who don’t want to spend awhole alot of money .
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Anicebuy Great! We're glad that you are enjoying your new headphones. Turn down the world's noise with the long-lasting noise cancellation performance. Featuring Dual Noise Sensor technology and an Integrated Processor V1, the WH-CH720N allows you to fully immerse yourself in music without any distractions. Ergonomically designed to be lightweight, comfortable, and with up to 35 hours of battery life, you’ll almost forget you’re wearing it. Thanks for choosing Sony! Erin
Sony headphones
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This was a great purchase, have been looking for a pair of headphones that don't break the bank and this was certainly it. Great value for money.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi CharlinC,
Very nice! We're glad to hear that you like the price point of the headphones. Our WH-CH720N headphones allow you to enjoy natural vocals, crystal-clear sound and balanced tuning audio, thanks to the Integrated Processor V1 and Digital Sound Enhancement Engine (DSEE), producing a high-quality sound exactly as the artists intended. The Precise Voice Pickup technology Wind Noise Reduction Structure will give you a clear and natural conversation during calls. Thank you for choosing Sony!
-David
Great purchase!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great headphones; easy to set up and use. Had some issues with my work laptop microphone and speakers. Plug and play - problem solved!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi IndianaACERbuyer, Thank you for giving the WHCH720N a perfect rating! We're very happy to learn that you like the ease of setup and use of your new Sony WHCH720N headphones. And good to know that you were able to resolve your issue with your work laptop's mic and speakers. Thanks for choosing Sony! -Sam
Good sound
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works great i just dont like that you need an app to connect to devices
I would recommend this to a friendSony headphones
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Got these for my girlfriend as a b-day gift. No issues and shes used them about everyday for a year now!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi MrHale,
This is definitely a great birthday gift for your girlfriend! Glad to hear her enjoyable experience with her WHCH720N headphones. Thanks for purchasing Sony! - Kris
Good buying
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent for work, for free time, for coffee and beer, for the gym
I would recommend this to a friendBrand response from SonyListens
Posted .Hi JoseR,
Awesome! We're glad to hear that you like the headphones. Thank you for choosing Sony!
-David
My son loves them.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Headphones work great. I bought them for my son. He really enjoys the ambient sound feature. He also loves the fact that he can used them both wirelessly and wired.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi AlexanderO,
Awesome! We're really glad that your son loves the Ambient sound mode and connectivity of the WHCH720N headphones. Thanks for purchasing Sony! - Kris
Just Okay
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I had great expectations for these headphones. While they do deliver nice quality sound the bass just doesn't hit like my old Sony head phones did. They are a fair headphone, but nothing like the previous generation.
I would recommend this to a friend- Pros mentioned:Sound quality, Weight
Not a fan
|Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It feels like it was made cheap and flimsy, with decent enough sound quality, very light, but feels cheap as a trade off.
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi Stephanie,
Thank you for your time writing this review. We're sorry to hear if we were not able to meet your expectations with the build quality of the WHCH720N. We can assure you that these headphones are worth the investment. They are made with the highest quality materials and construction, and they can produce the best possible sound quality.
In case you need help with the headphones, feel free to contact us and we'll be gladly to assist you. You may reach out to us by sending an email to socialsupport@am.sony.com with the following:
Name:
Best Buy Username:
Telephone Number:
Model Number:
Issue:
We appreciate your feedback and thanks again for purchasing Sony. - Kris
I like them!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I'm new to the wireless headphones and I am very impressed by these. They were a gift that I will definitely cherish.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi 2yMmkVP, We're glad that you are enjoying your new headphones. We appreciate your feedback and thank you for choosing Sony. Erin
Alright for the price
|Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The headphones were comfortable yet on the right muffs the plastic would hurt my ear. The noise cancelling would also be affected when I would move my head.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi EdOl,
We're sorry to hear that the WH-CH720N headphones weren't a perfect fit for you and that you experienced discomfort and issues with the noise canceling performance. Comfort is key and we appreciate your feedback.
The noise canceling feature is sensitive to movement and ambient sound changes, so it's normal for it to be slightly affected by head motion. However, if the effect is significant, it may be a good idea to check for a firmware update for the headphones, as these updates often include improvements to performance. You can do this using the Sony | Headphones Connect app.
Thanks for considering Sony products.
Best regards,
Eliab
Avis
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This product will due for someone that has a slight noise problem with hearing.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi AvisF, Thank you for your review! We are so glad to hear that you are enjoying your WHCH720N! Thank you for choosing Sony! -Carl
Listen here
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great headphones. Sony makes great products at a fare price. Thank you BestBuy and the help I received in what product to purchase to work with my iPad.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Darryl,
Awesome! We're glad you hear you found the best headphones that perfectly matches your needs and expectations.Turn down the world's noise with the long-lasting noise cancellation performance. Featuring Dual Noise Sensor technology and an Integrated Processor V1, the WH-CH720N allows you to fully immerse yourself in music without any distractions. Ergonomically designed to be lightweight, comfortable, and with up to 35 hours of battery life, you’ll almost forget you’re wearing it. Thanks for choosing Sony! - Kris
Great learning buddy
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Its been my great learning companion and i love it!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Narnah, That's awesome! We're glad you are happy with your new headphones. Enjoy and thanks for choosing Sony. -Craig
Sounds amazing
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Their really great for the audio only thing i didn't like is that you can't to Playstation via bluetooth
I would recommend this to a friendBrand response from SonyListens
Posted .Hi SeanH, We are happy that you like the sound quality of your Sony WHCH720N wireless noise canceling headphones. For PlayStation, we highly recommend using the dedeicated PlayStation headphones. Thank you for choosing Sony! Vincent
Could have been cheaper
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good set of Head Phones works Well But price could have been cheaper ,I purchase on the black friday sale weeks after they where the same price and they are still the same price.
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hello Mezba,
Thank you for purchasing our WHCH720N and we're glad that you like the quality and performance of our WHCH720N. Enjoy and thanks for choosing Sony! - Marco
High quality product
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Highly recommended! Better than expected! Worth the money.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi MelanieA, Thanks for the 5-star review. We are glad to hear that you are happy with your new headphones! Thank you for choosing Sony! -Carl
Headphones
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great quality so far. My son has gone through so many brands of these headphones because the foam always thins out. He uses them daily for long periods.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Gafford1, We're glad that you are satisfied with your purchase. Turn down the world's noise with the long-lasting noise cancellation performance. Featuring Dual Noise Sensor technology and an Integrated Processor V1, the WH-CH720N allows you to fully immerse yourself in music without any distractions. Ergonomically designed to be lightweight, comfortable, and with up to 35 hours of battery life, you’ll almost forget you’re wearing it. Thanks for choosing Sony! Erin
Good headphones
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought them for my daughter, an upgrade from her previous wireless Sony headphones, she loves them
I would recommend this to a friendBrand response from SonyListens
Posted .Hi benjamin,
That's very sweet of you on getting your daughter a new pair of Sony headphones. This is definitely a great choice for an upgrade. It's wonderful to hear that she loves her new WH-CH720N. Thanks for trusting Sony! - Kris
headphones
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.They work great, noise cancelling could be better but the overall compatibility with iphones works very well, the app also allows some awesome customization!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi EthanL,
Thank you for the 5-star rating! We're happy you like the functionality and features of the WHCH720N headphones. If the effect of noise canceling is not sufficient, please make sure the noise canceling function is turned on and adjust the headset into a comfortable position. The noise canceling function is effective in low frequency ranges such as airplanes, trains, offices, near air-conditioning, and is not as effective for higher frequencies, such as human voices. For more details: https://helpguide.sony.net/mdr/2966/v1/en/contents/TP1000777055.html
Turn down the world's noise with the long-lasting noise cancellation performance. Featuring Dual Noise Sensor technology and an Integrated Processor V1, the WH-CH720N allows you to fully immerse yourself in music without any distractions. Ergonomically designed to be lightweight, comfortable, and with up to 35 hours of battery life, you’ll almost forget you’re wearing it. Thanks for choosing SONY! - Kris