Customer Ratings & Reviews
- Model:
- WHCH720N/B
- SKU:
- 12165586
Rating by feature
- Sound Quality
Rating 4.7 out of 5 stars
- Battery Life
Rating 4.8 out of 5 stars
- Connectivity
Rating 4.7 out of 5 stars
Super noise cancelling built in mike headphones.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Economy and performance. Headphones delivered on both counts. I bought them for my wife to use at her home job. She absolutely loves them, and has recommended them to her co-workers
I would recommend this to a friendBrand response from SonyListens
Posted .Hello Carlwifeshero, We are glad that you hear that your wife absolutely loves her new Sony wireless noise canceling headphones. Our WH-CH720N headphones allow her to enjoy natural vocals, crystal-clear sound and balanced tuning audio, thanks to the Integrated Processor V1 and Digital Sound Enhancement Engine (DSEE), producing a high-quality sound exactly as the artists intended. The Precise Voice Pickup technology Wind Noise Reduction Structure will give her a clear and natural conversation during calls. Thank you for trusting Sony! Vincent
AWESOME Christmas gift
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These are for my brother's Christmas gift, but what ive seen of them and heard they are going to be awesome for him!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Bartan, Thank you so much for the 5-star rating! We are glad to hear that you are enjoying your new TV! Turn down the world's noise with the long-lasting noise cancellation performance. Featuring Dual Noise Sensor technology and an Integrated Processor V1, the WH-CH720N allows you to fully immerse yourself in music without any distractions. Ergonomically designed to be lightweight, comfortable, and with up to 35 hours of battery life, you’ll almost forget you’re wearing it. Thank you for choosing Sony! -Carl
Replacement for Sony 710
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Purchased for replacement of daughters 710. Great performance for price.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi dlipps26, Thank you for upgrading to your new Sony WHCH720N! We strive to provide a top-notch quality and are delighted to hear that you're satisfied with your new Sony headphones. Thanks for choosing Sony! -Sam
Sony headphones
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.They’re comfortable music quality be bumping once you change them settings stays on my head i when I’m hitting the bags in the gym I really fw them no cap
I would recommend this to a friendBrand response from SonyListens
Posted .Hi SamuelP, Great! We're thrilled to hear you're enjoying the amazing sound quality of your new Sony WHCH720N headphones. Turn down the world's noise with the long-lasting noise cancellation performance. Featuring Dual Noise Sensor technology and an Integrated Processor V1, the WH-CH720N allows you to fully immerse yourself in music without any distractions. Ergonomically designed to be lightweight, comfortable, and with up to 35 hours of battery life, you’ll almost forget you’re wearing it. Thanks for choosing Sony! -Sam
Great Stylish Headphones
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great stylish headphones and at a great price for anyone in the market 10/10 would buy again!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Josh, Thanks for the 5-star rating! Enjoy and thanks for choosing Sony! -Craig
Hopefully Sony headphones lives up to its brand re
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought this for my daughter and she has been liking it so far. Hopefully Sony headphones lives up to its brand reputation.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi RatanRajavinayakam, thanks for choosing and purchasing our product. We're glad your daughter is enjoying our her new headphones! Turn down the world's noise with the long-lasting noise cancellation performance. Featuring Dual Noise Sensor technology and an Integrated Processor V1, the WH-CH720N allows you to fully immerse yourself in music without any distractions. Ergonomically designed to be lightweight, comfortable, and with up to 35 hours of battery life, you’ll almost forget you’re wearing it. Thanks for choosing Sony! ~Earl
- Pros mentioned:Sound quality
Warm
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good sound, Bluetooth works well, Bulky not easily stored ( like in a backpack) 2 stars for they retain the heat/warmth your head/ears emit can be uncomfortable
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi MySonyOled, We're glad that you like the sound and Bluetooth connection. We're sorry if you find these bulky and can be uncomfortable. Sony values the opinions of customers and is always striving to provide the best experience possible.
May we also contact you to help and get more information? If so, please email the below information to socialsupport@am.sony.com.
Apologies if you disclosed some of this information in your review and to customer service, we just want to ensure that we have your accurate details at the time of communication.
Full Name:
BBY Username:
Telephone Number:
Additional Information regarding your experience:
We are sorry for the inconvenience and hope to speak to you to resolve this matter.
Sincerely,
Erin
- Pros mentioned:Sound quality
Could not be more disappointed
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I was super excited to get these in the mail today considering all the positive reviews and Sony statement that they are noise canceling. The name of the product includes the words noise canceling, but I can assure you that they are in fact not. I can hear the vents in my car blowing I can hear other music over the top of what I'm listening to. I could not possibly be more disappointed. They sound nice if you don't need to drown out other people's noise, but if you do keep looking. I'm going to have to go through the hassle of sending them back. I am so disappointed because the closest Best buy is more than an hour's drive away.
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi StephanieH, We're sorry to hear about your headphones. This is definitely not what we wanted you to go through. If you still have the headphones, kindly check the link below : https://helpguide.sony.net/mdr/2966/v1/en/contents/TP1000777055.html There are steps you can perform to improve the noise cancelling of your headphones.
If you need further assistance with your device, you may reach us at socialsupport@am.sony.com with the following details :
Full Name:
Best Buy Username:
Telephone Number:
Sony Model Number:
Additional Information regarding your experience with the unit:
We are sorry for the inconvenience and hope to speak to you to resolve this matter.
Sincerely,
-Craig
Sony Headphones
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great headphones at a very reasonable price. I have a new phone that uses wireless headphones so i needed a new pair.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Priscilla,
That's great! We're glad to hear that you like the price point of the headphones. Our WH-CH720N headphones allow you to enjoy natural vocals, crystal-clear sound and balanced tuning audio, thanks to the Integrated Processor V1 and Digital Sound Enhancement Engine (DSEE), producing a high-quality sound exactly as the artists intended. The Precise Voice Pickup technology Wind Noise Reduction Structure will give you a clear and natural conversation during calls. We take all user input seriously and will make sure your comments reach the appropriate person. Thank you for choosing Sony and enjoy your headphones!
-David
GREAT ENTRY LEVEL OVER THE EAR HEADPHONES
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great for the price point. They do not completely cancel noise like the higher end headphones but they get the job done
I would recommend this to a friendBrand response from SonyListens
Posted .Hi BruceJ, We are happy that you now have a great pair of noise canceling headphones. Please make sure to wear the headphones correctly and adjust the slider according to the size of your head. Don't forget to update their firmware to improve their performance: https://www.sony.com/electronics/support/wireless-headphones-bluetooth-headphones/wh-ch720n/downloads. We take all user input seriously and will make sure your comments reach the appropriate person. Thank you for choosing Sony! Vincent
good buy
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.sony doing too much with the app but they’re good. not best buy’s fault. sometimes bluetooth cuts out but i don’t mind.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi yippee, Thank you so much for taking the time to leave us a review of your WHCH720N. While we're glad that you're satisfied with your purchase, we regret to hear about the Bluetooth connection issue you're having. To resolve this issue, please follow the troubleshooting steps on this link: https://helpguide.sony.net/mdr/2966/v1/en/contents/TP1000777012.html
If you are unable to resolve your concern, please email us at socialsupport@am.sony.com with the following details:
Name:
Username:
Model Number:
Issue:
Telephone Number:
At Sony, we are always looking to improve our product quality and features. We have noted your input about the app and will be sure to forward this feedback to the appropriate department. Featuring Dual Noise Sensor technology and an Integrated Processor V1, the WH-CH720N allows you to fully immerse yourself in music without any distractions. Ergonomically designed to be lightweight, comfortable, and with up to 35 hours of battery life, you’ll almost forget you’re wearing it. Thanks for choosing Sony! -Sam
ear phones
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I am hard of hearing and I wanted earphones to use with my CD player. These work perfectly for me.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi SallieO, We are glad that your new Sony wireless noise canceling headphones work perfectly for you. Thank you for your purchase. Enjoy your music! Vincent
Good for the price
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good for the price, if you really need a noice cancelling this ore not the one. O travel a lot and I was looking for more noice cancelling,
I would recommend this to a friendBrand response from SonyListens
Posted .Hi MarcoM, Awesome! We're delighted to hear that you like the noise canceling function of your new headphones. Turn down the world's noise with the long-lasting noise cancellation performance. Featuring Dual Noise Sensor technology and an Integrated Processor V1, the WH-CH720N allows you to fully immerse yourself in music without any distractions. Ergonomically designed to be lightweight, comfortable, and with up to 35 hours of battery life, you’ll almost forget you’re wearing it. Thanks for choosing Sony! Erin
Love them
|Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It was a gift for my husband. He loves them. He listens to his music quietly without disturbing anyone in the house.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Headphones, We are glad to hear that your husband loves his new Sony WHCH720N wireless noise canceling headphones. You chose the best for him. Thank you for trusting Sony! Vincent
You need to buy this!
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So happy with my new headphones!! I really recommend them… easy to wear and very light! And the sound!! Amazing
I would recommend this to a friendBrand response from SonyListens
Posted .Hi KaoryL,
Thank you so much for an amazing review and recommendation! We really appreciate that you are happy with your newly purchased Sony headphones. Nice to hear you are enjoying the superb sound, easy fit, and lightweight design of the WHCH720N. Featuring Dual Noise Sensor technology and an Integrated Processor V1, the WH-CH720N allows you to fully immerse yourself in music without any distractions. Ergonomically designed to be lightweight, comfortable, and with up to 35 hours of battery life, you’ll almost forget you’re wearing it. Thank you for choosing Sony! - Kris
Good quality headphones
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I ended up returning this to exchange it for a different color. Great purchase, however.
I would recommend this to a friendBrand response from SonyListens
Posted .Hello RyanC,
Thank you for your purchase and we're glad that you are satisfied with your purchase. Thank you for choosing Sony! - Marco
Noise cancelling!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.If you’re looking for noise canceling headphones purchase these and I promise you won’t regret it!
I would recommend this to a friendBrand response from SonyListens
Posted .Hello MomD, We are happy that you like your new Sony WHCH720N wireless noise canceling headphones. Thank you for trusting Sony! Vincent
Great sound
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great product at a great price, I will buy these again if/ when the need arises
I would recommend this to a friendBrand response from SonyListens
Posted .Hi seejay22, we're glad you like our product! Thanks for choosing Sony. ~Earl
Best purchase
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought these for my daughter and she loves them and wears them all the time and takes them everywhere.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi JoannL, This is a great gift idea! We're very happy to hear that your daughter loves her new Sony WHCH720N. Featuring Dual Noise Sensor technology and an Integrated Processor V1, the WH-CH720N allows you to fully immerse yourself in music without any distractions. Ergonomically designed to be lightweight, comfortable, and with up to 35 hours of battery life, you’ll almost forget you’re wearing it. Thanks for choosing Sony! -Sam
it's only headphones
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.the headphones are very high tech. I've never owned any like this and I still haven't figured it all out yet but I'm sure once I figure it out I'm going to enjoy the music
I would recommend this to a friend