Customer Ratings & Reviews
- Model:
- WHCH720N/B
- SKU:
- 12165586
Rating by feature
- Sound Quality
Rating 4.7 out of 5 stars
- Battery Life
Rating 4.8 out of 5 stars
- Connectivity
Rating 4.7 out of 5 stars
title
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I needed wireless headphones for when I'm working around the yard, and they were the right price and did exactly what I wanted.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi DavidE,
Awesome! We're glad to hear that you found the best wireless headphones that perfectly suits your needs and expectations. Turn down the world's noise with the long-lasting noise cancellation performance. Featuring Dual Noise Sensor technology and an Integrated Processor V1, the WH-CH720N allows you to fully immerse yourself in music without any distractions. Ergonomically designed to be lightweight, comfortable, and with up to 35 hours of battery life, you’ll almost forget you’re wearing it. Thanks for choosing Sony! - Kris
Great Headphones!!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I like the headphones, but I realized they don’t fold up like the Beats
I would recommend this to a friendBrand response from SonyListens
Posted .Hi LeticiaL,
Many thanks for the 5-star rating! We're happy to hear you like your WHCH720N. We appreciate your feedback with the design of the headphones. They don't fold up, but the earcups rotate and can be adjusted easily. Thanks again for purchasing Sony! - Kris
Ear phones for Karley
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.They were for my 2 1/2yr old great granddaughter. She has one of my old tablets that she plays with when I’m listening to music.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Linda, thank you for your 5 star rating. We're glad that you and your great granddaughter is enjoying these headphones. Turn down the world's noise with the long-lasting noise cancellation performance. Featuring Dual Noise Sensor technology and an Integrated Processor V1, the WH-CH720N allows you to fully immerse yourself in music without any distractions. Ergonomically designed to be lightweight, comfortable, and with up to 35 hours of battery life, you’ll almost forget you’re wearing it. Thanks for choosing Sony! Erin
Best Buy love
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great purchase. Sony product is worth the money. Love color
I would recommend this to a friendBrand response from SonyListens
Posted .Hi ClarenceB,
Awesome! We're happy to hear that your investment with your new WHCH720N headphones are worth it. Thanks for choosing Sony! - Kris
- Pros mentioned:Sound quality
Not great, but ok for the price.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not very comfortable, the buttons for volume, scanning and noise cancelling are awkward. The noise cancelling is decent. Bought these because my previous set (bose nc 700) died. Saving up for a new set of bose.
No, I would not recommend this to a friend Good but a little small
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good headphones but the around the ear part feels a little small especially if you have any piercings in your upper ear and can be uncomfortable.
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi KassidyK, thank you for your feedback! We're glad to hear that you're enjoying the sound quality of the Sony - WHCH720N. We appreciate you pointing out the fit issue, comfort is incredibly important especially for long listening sessions. We'll make sure to pass your comments along to our design team as we continue to improve our products. If you'd like to explore alternative models with a roomier fit, you can try the WH-1000XM4 and the WH-1000XM5. Thank you for choosing Sony, regards. -Dominick
Amazing Gift
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great headphones bought them as a gift for my mom for Christmas she absolutely loved them
I would recommend this to a friendBrand response from SonyListens
Posted .Hi AlexC, That's awesome! We are thrilled to hear that your mom absolutely loved her Sony WHCH720N wireless headphones. You chose the best for her. Thank you for trusting Sony! Vincent
Sony headset
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It’s excellent product at this cost.This is my first Bluetooth device and I love it
I would recommend this to a friendBrand response from SonyListens
Posted .Hi NitinA, Thank you for the 5-star rating! We're pleased to hear you're satisfied with your first Sony Bluetooth headphones. Thanks for choosing Sony! -Sam
Great product
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.They work great for my grandson. Has ear problems and this helps
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Skipper,
Many thanks for the 5-star rating! It's nice to hear that our WHCH720N perfectly suits your grandson's needs and expectations. We are committed in providing our customers with the greatest experience possible. Thanks for choosing Sony! - Kris
Best for price
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great product, cannot beat it for the price. Second pair in the last four years.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi PaulC, That's great to hear! We are glad that you like your Sony wireless noise canceling headphones. Your continued support means so much to us. Thank you for choosing Sony! Vincent
Great Headphones
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great headphones. Got this for my college age daughter for Christmas and she loves them!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi clbryant77, We are happy to hear that your daughter loves her new Sony WHCH720N wireless noise canceling headphones. You chose the best for her. Thank you for trusting Sony! Vincent
- Pros mentioned:Comfort
purchaser
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.seem nice so far , light and comfortable . Sales person did a nice job explaining features and benefits
I would recommend this to a friendBrand response from SonyListens
Posted .Hello JohnK, We appreciate your feedback and we are glad that you like your new Sony wireless noise canceling headphones. It's great to hear that you were assisted well by our local dealer. Thank you for choosing Sony! Vincent
Not bad
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not bad sound quality not the best but for that price is fine
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi cool, Thanks for the feedback. This can help us improve in the future. Enjoy and thanks for choosing Sony. -Craig
Works well!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.They work well for setting live stream volumes at our small church.
I would recommend this to a friendBrand response from SonyListens
Posted .That's great to hear, RonaldM! We're glad you're happy with your purchase. Make sure to keep your device's firmware up to date to enjoy all its features. Thanks for choosing Sony! -Craig
10
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Free nice I like it in so good working in moor im thank
I would recommend this to a friendBrand response from SonyListens
Posted .Hi NasserS, That you so much for the 5-stars review! We're really glad to hear you're happy and satisfied with the amazing sound quality and noise cancellation of your WH-CH720N Headphones. Thank you for your purchase and for choosing Sony! -Jess
Headphones
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is an Excellent product! I highly recommend it.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi VanceK, Awesome! We strive to provide a top-notch quality and are delighted to hear that you're satisfied with your new Sony WHCH720N. We appreciate the recommendation and thanks for choosing Sony! -Sam
Good Sound , Horrible Mic
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The sound quality is decent, nothing spectacular. But, the microphone is Trash. What little sound can be heard, comes out like you're talking from across a room. Also, it doors not allow you to sybc to multiple devices . I use my computer with several phones and it was only able to be paired to one device at a time. And let's be clear, not anticipating being able to connect to multiple devices at one time. But like any outher headset , able to be paired to as many devices as i choose. However, I had to forget the headset on one device to use it on another. Too much hassle and not worth the price. If you're purchasing solely for listening, would mildly recommend, but the seller should seriously lower the price first. But for mic and speaking, pick something else.
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi AverageJoe, While we're glad that you like the sound quality, we regret that the microphone did not meet your expectations. Sony values the opinions of customers and is always striving to provide the best experience possible. For optimum performance, please ensure the software is updated.
Should you need further assistance, please email us at socialsupport@am.sony.com with the following details:
Name:
Username:
Model Number:
Issue:
Telephone Number:
Sincerely, Erin
Great headphones
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This was a Christmas gift and she love it and she uses them while she play her game.
I would recommend this to a friendBrand response from SonyListens
Posted .Hello Meka, We are happy to hear that she love her new Sony WHCH720N wireless noise canceling headphones. You chose the best for her. Thank you for trusting Sony! Vincent
Nise
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I really like the device. I recommend it to everyone. I am satisfied
I would recommend this to a friendBrand response from SonyListens
Posted .Hi IvanS, We're glad you like your new headphones. Enjoy and thanks for choosing Sony! -Craig
Does not hold a charge - short cord.
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Doesn’t pair well — can’t really determine sound quality-possible connectivity issue.
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi KathyW,
We're very sorry to hear that you're having trouble with the connectivity of your new WH-CH720N headphones. We want to ensure you get the great sound quality you expect from them.
A common first step to resolve pairing and connectivity issues is to reset the headphones. You can do this by pressing and holding the power and play/call buttons for about 10 seconds until the indicator flashes.
If that doesn't work, initializing them to factory settings can often fix the issue. Please also make sure you have the latest software installed using the Sony | Headphones Connect app, as this can improve performance and stability.
If the problem persists, please contact our support team directly for more in-depth troubleshooting. You can do it through this link: https://us.esupport.sony.com/support/s/support-contact?language=en_US
Thanks for choosing Sony.
Best regards,
Eliab