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Customer reviews

Rating 4.6 out of 5 stars with 2877 reviews

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Rating by feature

  • Sound Quality

    Rating 4.7 out of 5 stars

  • Battery Life

    Rating 4.8 out of 5 stars

  • Connectivity

    Rating 4.7 out of 5 stars

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94%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 125 Showing 2,481-2,500 of 2,877 reviews
  • Rated 5 out of 5 stars

    Worked like a charm

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased for my son who was having hearing sensitivity issues. Easy to set up worked as expected

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      That's wonderful, AhmundY! We're glad that your son liked the performance of the headphones. Featuring Dual Noise Sensor technology and an Integrated Processor V1, the WH-CH720N allows you to fully immerse yourself in music without any distractions. Ergonomically designed to be lightweight, comfortable, and with up to 35 hours of battery life, you’ll almost forget you’re wearing it. Thanks for choosing Sony! -Craig Sony_US

  • Rated 5 out of 5 stars

    Headset

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best headsets for good prices, for a workout routine.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi RonaldA, We are glad that your new Sony WHCH720N headphones are the best for you. Thank you for your purchase. Enjoy your music! Vincent Sony_US

  • Rated 5 out of 5 stars

    Great first pair of “nice” headphones for a teen

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These headphones were a great gift for my teenage daughter. Now she stopped asking to borrow mine!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi LizW, Awesome! We're glad that your daughter loves her new headphones. Turn down the world's noise with the long-lasting noise cancellation performance. Featuring Dual Noise Sensor technology and an Integrated Processor V1, the WH-CH720N allows you to fully immerse yourself in music without any distractions. Ergonomically designed to be lightweight, comfortable, and with up to 35 hours of battery life, you’ll almost forget you’re wearing it. Thanks for choosing Sony! Erin Sony_US

  • Rated 5 out of 5 stars

    Solid purchase.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Effectively blocks out sound and turns a plane ride into bliss.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi BenP, Awesome! We are glad to hear that you are enjoying your new WHCH720N with its excellent noise canceling! Thank you for the 5-star rating! -Carl Sony_US

  • Rated 5 out of 5 stars

    Bought on sale

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great headphones on an excellent deal. I’m happy with the value

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi BokaJr,
      Perfect! Glad to hear we were able to give you a great deal. Thank you for choosing Sony and enjoy your new Sony headphones! - Kris Sony_US

  • Rated 5 out of 5 stars

    SONY ANC Headphones

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product and got at a great price! Absolutely love it!!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      That's great, BestBuy! You definitely made the right choice with these headphones. We are thrilled to hear you love the reasonable price and excellent features of these headphones. Our WH-CH720N headphones allow you to enjoy natural vocals, crystal-clear sound and balanced tuning audio, thanks to the Integrated Processor V1 and Digital Sound Enhancement Engine (DSEE), producing a high-quality sound exactly as the artists intended. The Precise Voice Pickup technology Wind Noise Reduction Structure will give you a clear and natural conversation during calls. Thank you for your purchase and for giving the product a perfect rating! -Jess Sony_US

  • Rated 5 out of 5 stars

    Excelente headphone

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent headset, delivers everything and a little more for the price you pay.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi RodrigoN, we're glad you like your new headphones! Turn down the world's noise with the long-lasting noise cancellation performance. Featuring Dual Noise Sensor technology and an Integrated Processor V1, the WH-CH720N allows you to fully immerse yourself in music without any distractions. Ergonomically designed to be lightweight, comfortable, and with up to 35 hours of battery life, you’ll almost forget you’re wearing it. Thanks for choosing Sony! ~Earl Sony_US

  • Rated 5 out of 5 stars

    Good sound

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good quality for price. They also price matched for us.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Bobcat56, That's amazing! We are extremely pleased to hear you are enjoying everything about your new WH-CH720N Headphones. Glad to know your investment is worth it. Thank you for the 5-star rating and for choosing Sony! -Jess Sony_US

  • Rated 5 out of 5 stars

    Nannie

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My granddaughter loves the headphones and uses the everyday..

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi PamelaB, Thanks for your 5-star review. We are happy to hear that your granddaughter loves her new Sony wireless noise canceling headphones and that she uses them everyday. You chose the best brand for her. Thank you for trusting Sony! Vincent Sony_US

  • Rated 5 out of 5 stars

    love it

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this for my husband and he loves it I would recommend this

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi ChristopherC, Thank you for purchasing the Sony WHCH720N for your husband! We're very happy to hear that he loves it. Featuring Dual Noise Sensor technology and an Integrated Processor V1, the WH-CH720N allows you to fully immerse yourself in music without any distractions. Ergonomically designed to be lightweight, comfortable, and with up to 35 hours of battery life, you’ll almost forget you’re wearing it. We appreciate the recommendation and thanks for choosing Sony! -Sam Sony_US

  • Best Buy Employee

    Rated 4 out of 5 stars

    Comfy, Light and great audio

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    Best Buy Employee
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was looking for some midrange headphones for listening to music.Only gripe is the short wired cord and the inabilty to use the mic in wired mode

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi lastfatboy, You've made a great choice! We're glad you like the comfortable fit, lightweight design, and great audio quality of your WHCH720N. At Sony, we are always looking to improve our product quality and features. We have noted your input about the length of the audio cable and the option to use the mic in wired connection mode and will be sure to forward this feedback to the appropriate department.
      Featuring Dual Noise Sensor technology and an Integrated Processor V1, the WH-CH720N allows you to fully immerse yourself in music without any distractions. Ergonomically designed to be lightweight, comfortable, and with up to 35 hours of battery life, you’ll almost forget you’re wearing it. Thanks for choosing Sony! -Sam Sony_US

  • Rated 5 out of 5 stars

    Awesome Sauce

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing headphones. Great gift for my dad, he loves them.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi JoshuaR, That's awesome! We are thrilled to hear that your dad loves his new Sony WHCH720N wireless noise canceling headphones. You chose the best for him. Thank you for trusting Sony! Vincent Sony_US

  • Rated 4 out of 5 stars

    Good headphone

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a good set; the only challenge is when we wear this, it protrudes from both sides, and the look is not good.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi there, we're glad you are enjoying your new headphones! Turn down the world's noise with the long-lasting noise cancellation performance. Featuring Dual Noise Sensor technology and an Integrated Processor V1, the WH-CH720N allows you to fully immerse yourself in music without any distractions. Ergonomically designed to be lightweight, comfortable, and with up to 35 hours of battery life, you’ll almost forget you’re wearing it. Thanks for choosing Sony! Craig Sony_US

  • Pros mentioned:
    Sound quality

    Rated 3 out of 5 stars

    They’re straight.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They’re alright. Best headphones for the good but not pricey market.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi KaitlynG,
      Thank you for taking your time to write this review. We really appreciate that you like your WHCH720N headphones. Featuring Dual Noise Sensor technology and an Integrated Processor V1, the WHCH720N allows you to fully immerse yourself in music without any distractions. Ergonomically designed to be lightweight, comfortable, and with up to 35 hours of battery life, you’ll almost forget you’re wearing it. We are confident that you'll enjoy this headphones. Thanks again for purchasing Sony! - Kris Sony_US

  • Rated 5 out of 5 stars

    Xmas

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was looking for something slim and they are really nice

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi LindaH,
      Excellent choice! We're glad to hear that you found the best headphones that perfectly suits your needs and expectations. Thanks for choosing Sony! - Kris Sony_US

  • Rated 5 out of 5 stars

    Sony WHCH720N Wireless Noise Canceling Headphone

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great quality! The ear coverings are so comfortable and I love the color.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello Elshadi,
      That's awesome! We're glad that you are pleased with the comfortability that our Sony WHCH720N Wireless Noise Canceling Headphones is providing as well as the quality and color variations. You can turn down the world's noise with the long-lasting noise cancellation performance. Featuring Dual Noise Sensor technology and an Integrated Processor V1, the WH-CH720N allows you to fully immerse yourself in music without any distractions. Ergonomically designed to be lightweight, comfortable, and with up to 35 hours of battery life, you’ll almost forget you’re wearing it. Thanks for choosing Sony! - Marco Sony_US

  • Rated 5 out of 5 stars

    Good

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good nice very clean voice i like it every one buy this one

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi IshakS,
      Thank you so much for taking the time to leave an excellent rating! Your satisfaction with your new Sony headphones is greatly appreciated. Turn down the world's noise with the long-lasting noise cancellation performance. Featuring Dual Noise Sensor technology and an Integrated Processor V1, the WH-CH720N allows you to fully immerse yourself in music without any distractions. Ergonomically designed to be lightweight, comfortable, and with up to 35 hours of battery life, you’ll almost forget you’re wearing it. Thank you for choosing Sony! - Kris Sony_US

  • Rated 5 out of 5 stars

    Sony earphones

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son loves them. I do recommended to everyone that would like to buy it

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi LilianS, Awesome! We are so glad to hear that you are enjoying your new WHCH720N headphones! Turn down the world's noise with the long-lasting noise cancellation performance. Featuring Dual Noise Sensor technology and an Integrated Processor V1, the WH-CH720N allows you to fully immerse yourself in music without any distractions. Ergonomically designed to be lightweight, comfortable, and with up to 35 hours of battery life, you’ll almost forget you’re wearing it. Thank you for choosing Sony! -Carl Sony_US

  • Rated 4 out of 5 stars

    Great stuff

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These work pretty good, only complaint I have is I wish the noise cancelling worked a little better

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi TyM1, Thank you for the feedback on your experience with your WHCH720N. We're glad to hear that your new Sony WHCH720N worked as advertised, providing you with performance and quality you expected. If the effect of noise canceling is not sufficient, please follow the steps on this link:

      https://helpguide.sony.net/mdr/2966/v1/en/contents/TP1000777055.html

      Thanks for choosing Sony! -Sam Sony_US

  • Rated 5 out of 5 stars

    Sony headphone

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Headphone is excellent quality. Bluetooth connection is usually easy to establish.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi DianeB, Thank you for the amazing review! We're glad you like the excellent quality and easy Bluetooth pairing of your Sony WHCH720N. Featuring Dual Noise Sensor technology and an Integrated Processor V1, the WH-CH720N allows you to fully immerse yourself in music without any distractions. Ergonomically designed to be lightweight, comfortable, and with up to 35 hours of battery life, you’ll almost forget you’re wearing it. Thanks for choosing Sony! -Sam Sony_US