Customer Ratings & Reviews
- Model:
- WHCH720N/B
- SKU:
- 12165586
Rating by feature
- Sound Quality
Rating 4.7 out of 5 stars
- Battery Life
Rating 4.8 out of 5 stars
- Connectivity
Rating 4.7 out of 5 stars
- Pros mentioned:Comfort, Sound quality
These are fantastic!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I bought the skullcandy evo crushers but they made my head hurt. These are very comfy and sound great. Highly recommend them.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Gray,
Excellent choice! It's nice to hear you like the comfortable fit and great sound of your new headphones. Turn down the world's noise with the long-lasting noise cancellation performance. Featuring Dual Noise Sensor technology and an Integrated Processor V1, the WH-CH720N allows you to fully immerse yourself in music without any distractions. Ergonomically designed to be lightweight, comfortable, and with up to 35 hours of battery life, you’ll almost forget you’re wearing it. Thank you for choosing Sony! - Kris
- Pros mentioned:Comfort, Weight
Okay
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Pretty decent headphones for the price. Only thing I will say is that it is falsely advertised as noise cancelling when in reality it’s more like ambient noise. Also there is some sound leakage so if you like to play your music loud then people around you will def hear it. But I still like them regardless because of how comfortable and lightweight they are, I can’t even feel them on my head.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi User837392,
Thank you for the review and we're glad to hear that you like the comfortable design and price point of the headphones. We're sorry to hear if you're not satisfied with the noise canceling of the headphones. We recommend using the Sony Headphones Connect app to adjust the noise canceling effect depending in your preference.
https://www.sony.com/electronics/support/wireless-headphones-bluetooth-headphones/wh-ch720n/software/00269130
Also, make sure the earpad covers your ears completely. Adjust the length of the headband so that your earpad covers your entire ear. For us to better assist you, please email us at socialsupport@am.sony.com with the following details:
Name:
Best Buy Username:
Model Number:
Issue:
Telephone Number:
-David
- Pros mentioned:Battery life, Sound quality
Sony WHCH720N Review
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Amazing sound quality with bass and really good noise cancelling as well as battery life!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi user182009, We are glad that you like the sound quality and battery life of your Sony WHCH720N wireless noise canceling headphones. Thank you for your purchase. Enjoy your music! Vincent
Great comfort
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Best noise cancellation, very good pricing and sleek design
I would recommend this to a friendBrand response from SonyListens
Posted .Thank you for the fantastic review, RRavi!
We are so glad you are enjoying the WH-CH720N! It’s great to hear that the noise cancellation and sleek design are meeting your expectations, especially at such a competitive price point. We designed these to be our lightest overhead noise-cancelling headphones yet, so we’re thrilled they’re providing a premium experience for you.
Thank you for choosing Sony!
Best regards,
Gus, Sony Social Media Team
- Pros mentioned:Sound quality
Sony whch720n
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Recommend very good sound quality. Good for long trips. And when you need to go to the gym and not hear everyone.
I would recommend this to a friendBrand response from SonyListens
Posted .Hello TeresaS,
Thank you for choosing Sony!
We're beyond pleased to hear that you’re enjoying the WHCH720N! It’s fantastic to know you appreciate the sound quality, especially during long trips and workouts. We designed them with comfort and functionality in mind, and it’s great to see they’re making a positive impact on your experiences. Thanks for sharing your thoughts, and happy listening!
Best regards,
-Fred
- Pros mentioned:Comfort, Sound quality
Love it!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Headphones work great and have good sound quality. Very comfortable too. Great value for the money.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Zev777,
Worth it! We're glad that you appreciate how good the sound quality and how comfortable to your ear our Sony WHCH720N is. Enjoy listening to your favorite music without the world's noise with the long-lasting noise cancelation performance of WHCH720N. Featuring Dual Noise Sensor technology, the WHCH720N allows you to fully immerse yourself in music without any distractions. This headphone lets you enjoy natural vocals, crystal-clear sound and balanced tuning audio, thanks to the Integrated Processor V1 and Digital Sound Enhancement Engine (DSEE), producing a high-quality sound exactly as the artists intended. The Precise Voice Pickup technology Wind Noise Reduction Structure will give you a clear and natural conversation during calls. Ergonomically designed to be lightweight, comfortable, and with up to 35 hours of battery life, you’ll almost forget you’re wearing it. Thank you for choosing Sony! - Marco
- Pros mentioned:Battery life, Sound quality
Great
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great headphones for a good price. Battery and sound quality are good and very comfortable
I would recommend this to a friendBrand response from SonyListens
Posted .Hi DanielM,
Thank you for the purchase! We're glad to hear that you like the price point, battery performance and sound quality of the headphones. Our WH-CH720N headphones allow you to enjoy natural vocals, crystal-clear sound and balanced tuning audio, thanks to the Integrated Processor V1 and Digital Sound Enhancement Engine (DSEE), producing a high-quality sound exactly as the artists intended. The Precise Voice Pickup technology Wind Noise Reduction Structure will give you a clear and natural conversation during calls. We take all user input seriously and will make sure your comments reach the appropriate person. Thank you for choosing Sony!
-David
- Pros mentioned:Battery life, Comfort
Quality product for a laptop or PC
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Love! They are comfy, the battery life is good and the color is great. My only complaint is that they don't connect to my phone.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi AnnaC,
We are sorry to hear that you are having an issue connecting your new headphones with your phone. To isolate and hopefully resolve this issue, you can follow the guide from this link (related topics): https://helpguide.sony.net/mdr/2966/v1/en/contents/TP1000776866.html.
Despite your concern, it's good to know that you still love your Sony headphones. Our WH-CH720N headphones allow you to enjoy natural vocals, crystal-clear sound and balanced tuning audio, thanks to the Integrated Processor V1 and Digital Sound Enhancement Engine (DSEE), producing a high-quality sound exactly as the artists intended. The Precise Voice Pickup technology Wind Noise Reduction Structure will give you a clear and natural conversation during calls.
We take all user input seriously and will make sure your comments reach the appropriate person. Should you need further assistance, you can email us at socialsupport@am.sony.com.
Sincerely,
Vincent
- Pros mentioned:Battery life, Sound quality
Great!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Sound quality great, like the battery life and sound plus the noise cancellation is great too. Highly recommend
I would recommend this to a friendBrand response from SonyListens
Posted .Hi MarioS, We're very happy to hear this feedback! Glad you like the great sound quality, all-day battery life, and excellent noise cancellation of your WHCH720N. Featuring Dual Noise Sensor technology and an Integrated Processor V1, the WH-CH720N allows you to fully immerse yourself in music without any distractions. Ergonomically designed to be lightweight, comfortable, and with up to 35 hours of battery life, you’ll almost forget you’re wearing it. Thanks for choosing Sony! -Sam
- Pros mentioned:Comfort, Sound quality
Sony noise cancelling headphones
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Comfortable, easy to use, noise cancelling and sound quality is great. All good things!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi user674138 We're thrilled to hear that you like the comfort, ease of use, sound quality and noise canceling. Turn down the world's noise with the long-lasting noise cancellation performance. Featuring Dual Noise Sensor technology and an Integrated Processor V1, the WH-CH720N allows you to fully immerse yourself in music without any distractions. Ergonomically designed to be lightweight, comfortable, and with up to 35 hours of battery life, you’ll almost forget you’re wearing it. Thanks for choosing Sony! Erin
- Pros mentioned:Comfort, Sound quality
Great purchase
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Comfortable and easy to use. Sound is great. Noise canceling options are fantastic.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi user866229, we're glad you are enjoying the comfort, sound quality and noise canceling feature of our product. Turn down the world's noise with the long-lasting noise cancellation performance. Featuring Dual Noise Sensor technology and an Integrated Processor V1, the WH-CH720N allows you to fully immerse yourself in music without any distractions. Ergonomically designed to be lightweight, comfortable, and with up to 35 hours of battery life, you’ll almost forget you’re wearing it. Thanks for choosing SONY! ~Earl
- Pros mentioned:Battery life, Sound quality
Best headphones
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Amazing quality, great battery life, sound quality is good! Most affordable
I would recommend this to a friendBrand response from SonyListens
Posted .Hi user515288,
Thank you so much for such a great review! We're really happy that you like the great sound quality, long battery life, and affordable price of your new headphones. Our WH-CH720N headphones allow you to enjoy natural vocals, crystal-clear sound and balanced tuning audio, thanks to the Integrated Processor V1 and Digital Sound Enhancement Engine (DSEE), producing a high-quality sound exactly as the artists intended. The Precise Voice Pickup technology Wind Noise Reduction Structure will give you a clear and natural conversation during calls. Thanks for choosing Sony! - Kris
- Pros mentioned:Battery life, Sound quality
Good but a little heavy
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Good quality sound, but a little too heavy. I would prefer if they were a bit lighter. Connects easy and battery is good.
I would recommend this to a friendBrand response from SonyListens
Posted .Hello user820005,
Nice! We're happy that you like the sound quality and battery life of your new Sony WHCH720N. We value your comment/opinion regarding the weight of the headphone and we will forward it to the right department for us to improve our products. Turn down the world's noise with the long-lasting noise cancellation performance. Featuring Dual Noise Sensor technology and an Integrated Processor V1, the WH-CH720N allows you to fully immerse yourself in music without any distractions. Ergonomically designed to be lightweight, comfortable, and with up to 35 hours of battery life, you’ll almost forget you’re wearing it. Thanks for choosing Sony! - Marco
- Pros mentioned:Comfort, Sound quality
Headphones
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very durable and works just like advertised. Noise canceling is awesome
I would recommend this to a friendBrand response from SonyListens
Posted .Hi user618126,
It is our pleasure to hear your valuable feedback! We're glad you like the durability, noise canceling features, and overall performance of your new headphones. Turn down the world's noise with the long-lasting noise cancellation performance. Featuring Dual Noise Sensor technology and an Integrated Processor V1, the WH-CH720N allows you to fully immerse yourself in music without any distractions. Ergonomically designed to be lightweight, comfortable, and with up to 35 hours of battery life, you’ll almost forget you’re wearing it. Thanks for choosing Sony! - Kris
- Pros mentioned:Sound quality, Weight
Sony Headphones
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Love them, sound is crisp, they’re light, very satisfied
I would recommend this to a friendBrand response from SonyListens
Posted .Hi LZPK4,
You made the right choice! We're thrilled that you like the weight and sound quality of the WHCH720N headphones. Thank you for choosing Sony!
-Ralph
- Pros mentioned:Comfort, Sound quality
Headphones
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great headphones, very comfortable and quality is good!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi user807789,
We appreciate the 5-star rating! We're glad to hear that you like the comfortable design and quality of the headphones. Thank you for choosing Sony and enjoy your headphones!
-David
- Pros mentioned:Battery life, Sound quality
music
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great sound for the price, battery life awesome!!!
I would recommend this to a friendBrand response from SonyListens
Posted .Excellent choice Gees! We are glad to hear that you are enjoying the sound quality and battery life of your new WHCH720N! Turn down the world's noise with the long-lasting noise cancellation performance. Featuring Dual Noise Sensor technology and an Integrated Processor V1, the WH-CH720N allows you to fully immerse yourself in music without any distractions. Ergonomically designed to be lightweight, comfortable, and with up to 35 hours of battery life, you’ll almost forget you’re wearing it. Thank you for choosing Sony! -Carl
- Pros mentioned:Sound quality
Headphones
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Good headphones for the price. Connectivity and sound quality are pretty good.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Soundguru,
Great! We're glad that you like how easy to connect our Sony WHCH720N as well as the sound quality of it. Turn down the world's noise with the long-lasting noise cancellation performance. Featuring Dual Noise Sensor technology and an Integrated Processor V1, the WH-CH720N allows you to fully immerse yourself in music without any distractions. Ergonomically designed to be lightweight, comfortable, and with up to 35 hours of battery life, you’ll almost forget you’re wearing it. Thanks for choosing Sony! - Marco
- Pros mentioned:Comfort, Weight
Yuh, awesome
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.awesome headphones, recommend. Lightweight and comfortable.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi user853845 We're glad that you are enjoying your new headphones. Turn down the world's noise with the long-lasting noise cancellation performance. Featuring Dual Noise Sensor technology and an Integrated Processor V1, the WH-CH720N allows you to fully immerse yourself in music without any distractions. Ergonomically designed to be lightweight, comfortable, and with up to 35 hours of battery life, you’ll almost forget you’re wearing it. Thanks for choosing Sony! Erin
Best store ever
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I recently had an incredible shopping experience at Best Buy. The moment I walked in, I was greeted by friendly and knowledgeable staff who were eager to assist me. The store's layout was organized and easy to navigate, making it simple to find what I was looking for. The wide selection of products amazed me - from the latest gadgets to home appliances, they had it all. What truly stood out was the expertise of the staff. They patiently answered all my questions, providing me with valuable insights that helped me make informed decisions. Moreover, the checkout process was smooth and efficient, ensuring I didn't have to wait in long lines. The staff's commitment to customer satisfaction was evident throughout my visit. Overall, I'm thoroughly impressed by Best Buy's commitment to providing top-notch customer service, a vast array of high-quality products, and a pleasant shopping environment. This store has earned my trust and I'll definitely be returning for all my tech needs. Kudos to the Best Buy team for making shopping such a delightful experience
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Mohamed,
Thank you for the 5-star rating! We're glad to hear your enjoyable shopping experience. Turn down the world's noise with the long-lasting noise cancellation performance. Featuring Dual Noise Sensor technology and an Integrated Processor V1, the WH-CH720N allows you to fully immerse yourself in music without any distractions. Ergonomically designed to be lightweight, comfortable, and with up to 35 hours of battery life, you’ll almost forget you’re wearing it. Thank you for purchasing SONY and enjoy your new headphones! - Kris