Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

$178.00

Customer reviews

Rating 4.6 out of 5 stars with 2858 reviews

Rating Filter

Rating by feature

  • Sound Quality

    Rating 4.7 out of 5 stars

  • Battery Life

    Rating 4.8 out of 5 stars

  • Connectivity

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

94%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 15 Showing 281-300 of 2,858 reviews
  • Pros mentioned:
    Battery life, Comfort, Sound quality

    Rated 5 out of 5 stars

    Great Headphones at a very reasonable price.

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For the price, you can't get a better set of noise canceling headphones. The sound is crisp, they are very comfortable to use long term, and the batteries lasts a long time. Compared to higher priced products like Beats Pro, and Bose, the fidelity is not quite but almost on par. You won't be dissapointed

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    High Quality Headphones

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very reasonable price for a good noise-canceling set of headphones. Comfortable and pretty.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi BigMac!
      Thanks so much for the feedback. It's a truly pleasure to hear that you're finding the WH-CH720N so comfortable and love the look of them at such a great price!

      The WH-CH720N offers a massive battery life of up to 50 hours and DSEE technology to upscale your compressed music files for better sound.

      Thank you for selecting Sony!
      Best regards,
      Estefany Sony_US

  • Pros mentioned:
    Battery life, Sound quality, Weight

    Rated 5 out of 5 stars

    Impressive!

    |
    |
    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased in March of 23, so I’ve gotten to realllly dig into these headphones. They’re perfect for toning out a bustling airport, walking downtown and listening to music. Music is very clear right of the bat, however,if you take the time on the app is really wakes up the range, especially when ear mapping is complete. Battery life for me has lasted about a week with decent use! If you’re looking for a light weight noise cancelling headset… I’d really recommend giving these a shot.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi AnthonyZ,
      Thank you for sharing your great experience so far with your WHCH720N! We're glad to hear you are enjoying the clear sound, noise canceling features, long battery life, and lightweight of the headphones. Turn down the world's noise with the long-lasting noise cancellation performance. Featuring Dual Noise Sensor technology and an Integrated Processor V1, the WH-CH720N allows you to fully immerse yourself in music without any distractions. Ergonomically designed to be lightweight, comfortable, and with up to 35 hours of battery life, you’ll almost forget you’re wearing it. Thank you for the recommendation and for choosing Sony! - Kris Sony_US

  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    100% worth the purchase

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    these headphones are amazing! I love the two different modes of noise canceling vs ambient noise. definitely worth the purchase and super easy to use! battery life is also outstanding

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality, Weight

    Rated 5 out of 5 stars

    Pretty Good!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good quality! Light on the ears and many different features on the app. Battery lasts forever! Got it for a good price when it was on sale. However if you don't like the feeling of it being “cheap” i don't recommend the material is very hollow.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi user689988, Awesome! We are so glad to hear that you are happy with your new WHCH720N! Thank you for choosing Sony! -Carl Sony_US

  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Best Headphones

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Headphonres are very comfortable on the ears and the sound is fabulous. The noise cancelling attribute works excellently. I could block out my kids and pets to enjoy my music. Great product.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi JenniferN,

      We are thrilled to hear that the WH-CH720N is providing you with the peaceful listening environment you were looking for. We specially engineered our lightweight headband and pressure-relieving earpads to ensure long-lasting comfort, and knowing that our noise-canceling technology allows you to fully immerse yourself in "fabulous" sound by blocking out household distractions is wonderful to hear.

      Thank you for trusting Sony.

      Regards,
      Dominick Sony_US

  • Pros mentioned:
    Battery life, Comfort

    Rated 5 out of 5 stars

    Work great

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They work really well. They are comfy and last a long time. It is easy to connect and control. The microphone works really well on call. I love them

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Sony Headphones

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    given as a gift to out-of-state relative. feedback was "they work great, very comfortable, and effective at blocking distractions while trying to work."

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Suzi,

      It is most rewarding to hear that your gift was such a success for your relative. We designed the WH-CH720N to be our lightest overhead noise-canceling headphones yet, specifically so that people can stay comfortable and focused for hours at a time. Knowing that they are effectively blocking out distractions and helping your relative stay productive is exactly what we aim for.

      Thank you for choosing Sony to help your loved ones stay connected and focused.

      Regards,
      Dominick Sony_US

  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    Best budget Headphones

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    BATTERY LAST A WHOLE 7 DAYS! Great sound quality especially for the price the noise cancellation is okay not to much transparency mode is great took. Overall it’s a solid headphones for gifts or casual.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi ANNALYH,
      Thanks for the great feedback! We are really happy to hear that the battery life and sound quality are working out so well for you, especially at such a great value.

      The WH-CH720N features an impressive battery life of up to 35 hours with noise canceling on, or even longer with it off, making it perfect for long-term use.

      We appreciate you choosing Sony!
      Best regards,
      Estefany Sony_US

  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Love love love

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the feature to turn on and off the noise cancellation. Easy to set up. Comfortable to wear and to wear around neck when not using

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Sara, Thank you for your review! We are glad to hear that you are enjoying the sound quality of your new WHCH720N headphones! Thank you for choosing Sony! -Carl Sony_US

  • Pros mentioned:
    Sound quality, Weight

    Rated 5 out of 5 stars

    Sony - WHCH720N Wireless Noise Canceling Headphone

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This Sony headphones is a great bargin for only $100! The noise cancelation is great and the sound quality is incredible! I love how light the headphones are and the color black looks great!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi LuisR,

      It is truly wonderful to know that you are enjoying the incredible sound quality and the lightweight design of your new headphones! We are thrilled that the Integrated Processor V1 is taking your noise canceling to the next level, allowing you to stay fully immersed in your music. Thank you for making Sony part of your listening experience.

      Regards,
      Dominick Sony_US

  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Love them

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought these pink headphones and immediately claimed them for myself. They’re comfy, stylish, and sound amazing. The audio is clear with good bass, and I love how lightweight they feel. Plus, the pink is such a vibe.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Thank you for the fantastic review, SarahK!

      We love hearing that you immediately claimed the pink WH-CH720N headphones for yourself! It’s wonderful to know they are checking all the boxes—being comfy, stylish, and sounding amazing with clear audio and good bass. We agree, the pink is definitely a vibe!

      Thank you again for choosing Sony!

      Best regards, Gus, Sony Social Media Team sony-global

  • Pros mentioned:
    Comfort, Sound quality, Weight

    Rated 5 out of 5 stars

    Great sound

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Light weight, comfortable, and fantastic sound quality. All at a decent price point! You can’t go wrong with Sony.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello Esguerra,

      Thanks for the review and the 5-stars rating! It brings us great joy to hear how much you are enjoying your Sony headphone's top-technology features! With up to 50 hours of battery, amazing Sound quality and modern and comfortable design, you will be able to enjoy listening to your favorite tunes for a prolonged time!

      Thanks for choosing Sony, have a wonderful day!
      -DiegoV Sony_US

  • Pros mentioned:
    Comfort, Sound quality, Weight

    Rated 5 out of 5 stars

    Sony headset review

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing sound comfortable around ear.lightweight i would defiantly recommend

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi AaronT,

      We're so glad to hear that your Sony headphones provide amazing sound and sit comfortably around your ears, all while remaining lightweight. Thank you for awarding them 5 stars—a recommendation is a wonderful compliment! Their comfort and portability truly make them a joy to use for extended listening sessions.

      Thank you for choosing Sony—hope today is fantastic!
      DiegoV. Sony_US

  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Love Sony

    |
    |
    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very durable and good for weightlifting. Sounds is very clear 10/10

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Thank you for the fantastic review, BrianaA!

      It is awesome to hear that your WH-CH720N is keeping up with your weightlifting sessions—that durability and clear sound are exactly what you need for a 10/10 workout!

      Thank you for choosing Sony!

      Best regards,

      Gus, Sony Social Media Team Sony_US

  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Great headphones

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Definitely worth the money i paid for. The sound is great and the fit is very comfortable.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello Boss71,

      Thank you for choosing Sony!

      We're excited to hear that your WHCH720N headphones are delivering great sound and a comfortable fit. Knowing that you feel the value of your purchase is very rewarding for us. We appreciate your support and hope these headphones continue to enhance your listening experience.

      Best regards,
      -Fred sony-global

  • Pros mentioned:
    Battery life, Comfort, Sound quality

    Rated 5 out of 5 stars

    The Sound of Sony!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Headphones for the price. Super comfortable. Puts out great sound. Long lasting battery. Enjoyed them so much I bought a second pair for my dad

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Anonymous. Thank you so much for the fantastic review!. It is great to hear that you are enjoying the headphones and found them to be a great purchase!. The detailed feedback provided—regarding the comfort, sound quality, and battery life—highlights the value of the product. Your feedback is valuable, and we appreciate you sharing your thoughts with us!. Thanks for choosing Sony. -Milton Sony_US

  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Headphone

    |
    |
    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Comfortable fitting all day. Not recommended on hot days. Noise cancelation is great. I use them for outdoor machines

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Thank you for the review, Schlingding!

      We’re glad to hear you're enjoying the all-day comfort and great noise cancellation while using your WH-CH720N with outdoor machinery. We appreciate the feedback regarding use in hot weather—that's helpful for other users to know!

      Thanks for choosing Sony!

      Best regards, Gus, Sony Social Media Team sony-global

  • Pros mentioned:
    Battery life, Comfort, Sound quality

    Rated 4 out of 5 stars

    Solid head phones

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good sound quality and eq options. Really cool features in the app, like saving specific settings for different locations or while driving. Great battery life extremely comfortable to wear. User friendly. Looks pretty stylish (in my opinion). Noise cancelation is just decent though. It blocks out most but not all road sounds, and doesn't do much for talking. If you play music with the ANC on it's much better. So I'd say it depends on how much you care about the noise cancelation if these are a good fit for you.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Alex, We're glad that you are enjoying the sound quality, comfort, and battery life of your new headphones. Turn down the world's noise with the long-lasting noise cancellation performance. Featuring Dual Noise Sensor technology and an Integrated Processor V1, the WH-CH720N allows you to fully immerse yourself in music without any distractions. Ergonomically designed to be lightweight, comfortable, and with up to 35 hours of battery life, you’ll almost forget you’re wearing it. Thanks for choosing Sony! Erin Sony_US

  • Pros mentioned:
    Battery life, Sound quality, Weight

    Rated 5 out of 5 stars

    Beat purchase for the price

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the look and feel of the headphones. But its not secure, i wouldnt recommend it for the gym, but for long car rides, i was so light weight that i was able to fall asleep. The noise canceling is worth the price as well. Not totally canceling the noise in the background. But good enough not hear any noises. I personally love the headphones, the battery life is long. I recommend this headphones, if your looking for a headphones thats lighr weight with noise canceling.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello NatalieallysonT, We are glad that you love your new Sony headphones. Our WH-CH720N headphones allow you to enjoy natural vocals, crystal-clear sound and balanced tuning audio, thanks to the Integrated Processor V1 and Digital Sound Enhancement Engine (DSEE), producing a high-quality sound exactly as the artists intended. The Precise Voice Pickup technology Wind Noise Reduction Structure will give you a clear and natural conversation during calls. We take all user input seriously and will make sure your comments reach the appropriate person. Thank you for choosing Sony! Vincent Sony_US