Customer Ratings & Reviews
- Model:
- WHCH720N/B
- SKU:
- 12165586
Rating by feature
- Sound Quality
Rating 4.7 out of 5 stars
- Battery Life
Rating 4.8 out of 5 stars
- Connectivity
Rating 4.7 out of 5 stars
- Pros mentioned:Comfort, Sound quality
Jon boy
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is the most comfortable headphone I’ve ever had and the sound quality is fantastic
I would recommend this to a friend - Pros mentioned:Sound quality
noise cancelling things
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.love the noise cancelling, needs to know how to configure the app correctly and to your liking though
I would recommend this to a friendBrand response from SonyListens
Posted .Hi tMak,
We are thrilled you're loving the noise cancelling on your new blue WH-CH720N! To master the settings, we recommend using the Sony | Sound Connect app to customize your Equalizer (EQ) and fine-tune the Ambient Sound Control to your exact liking.
Thanks for choosing Sony.
Best regards,
Eliab
- Pros mentioned:Comfort, Sound quality
A Music Lover's Dream
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My Sony WHCH720N headphones are an absolute game-changer! These headphones pack a serious punch with their bass response. They've got a powerful driver that delivers deep, resonant lows. Every beat? Crisp, clear, and immersive. It's like having a subwoofer in your ears! Perfect for your music marathons and they block out any annoying noise. Plus, they're gym-buddy material that I use on a daily! They are so comfy for everyday wear. You're gonna love 'em! And for the price? Unbeatable.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi DiegoP, Awesome! We're glad that you are enjoying your new headphones. Featuring Dual Noise Sensor technology and an Integrated Processor V1, the WH-CH720N allows you to fully immerse yourself in music without any distractions. Ergonomically designed to be lightweight, comfortable, and with up to 35 hours of battery life, you’ll almost forget you’re wearing it. We appreciate the recommendation and thanks for choosing Sony! -Erin
- Pros mentioned:Battery life, Sound quality
Travel
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought these headphones specifically because I was traveling to Japan, 10 hour flight. I knew I needed some headphones with noise cancelling, but I did not want to spend a lot of money and these were the right price. They worked great in the plane, fell asleep with them on listening to music. Connected just fine with the in plane entertainment too. Now I use them at home when I don’t want to hear anything else. For the price the headphones did the work.
I would recommend this to a friend - Pros mentioned:Battery life, Sound quality
Best headphones
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Awesome headphones excellent sound quality and amazing battery life. I literally charge them once a month and use them about 36 hours each week
I would recommend this to a friend - Pros mentioned:Comfort, Sound quality
Very good product in under 100$
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Sony always provides the best headsets, this ones best in its price range sounds really good handy and also its over-ear makes comfortable in wearing. only draw back i found is connectivity which takes longer time to connect initially.
I would recommend this to a friend - Pros mentioned:Comfort, Sound quality
Great product overall
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.These are excellent noise canceling headphones. They're super comfortable to wear. If I need another set again I'll be going with the sony noise canceling headphones.
I would recommend this to a friend - Pros mentioned:Battery life, Sound quality
Perfect gift for my child.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have no complaints. The noise canceling is pretty solid. Battery life is great. Sony headphones usually have superior sound and these are no different. I would buy these for myself if they didn't look so weird on my big head.
I would recommend this to a friend - Pros mentioned:Comfort, Sound quality
Great
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Sony does not disappoint. My favorite features are the noise cancelling and the comfy pads.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Valerie! It's wonderful to hear you're loving your WH-CH720N headphones! We feel privileged to know you're enjoying the comfort of the earpads and the noise canceling feature, which is designed to really let you focus on your music.
Thanks for choosing Sony!
Best regards,
Estefany
- Pros mentioned:Comfort, Sound quality
Great for casual use. Comfortable. Good sound.
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I'm a musician, so I have a special appreciation for sound. These are great for the price. I ended up returnng them for the newest Bose BT Headphones which are an expensive step up and back to Bose which I've just grown to love over the years. Also, these are comfortable, but I work and wear my headphones 12-16 hours a day, so paying a premium price for a premium higher-end level of comfort is more a necessity for me versus a pair like these Sony's that would be completely fine for casual use. Very nice looking.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi BMB1,
Thank you for your time writing this review. We really appreciate you like the sound quality, stylish design, and comfortable fit of the WHCH720N headphones. However, we're sorry to hear you returned the unit. Finding the right headphones can be a personal choice. Sony offers a variety of high-end headphones with excellent sound quality and features. For more information about our products, please visit our website through this link: https://electronics.sony.com/
Sony values customers opinion and is always striving to provide the best experience possible. Thanks again for purchasing Sony. - Kris
- Pros mentioned:Battery life, Sound quality
great sound great battery
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.been using this for a while now, sounds great and i don't have to charge it that often.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi RoWa,
Thanks for sharing your feedback on the WH-CH720N headphones. We're glad to hear that you're enjoying the great sound and the long battery life they delivers!
Thanks for choosing Sony!
Sincerely,
Jenn | Sony North America.
- Pros mentioned:Comfort, Sound qualityCons mentioned:Portability
Good Quality
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.the headphones were amazing! the sound quality awesome. they were very comfortable on my ears. the only downside is that they dont come with a storage pouch and arent able to fold them to be put away when not in use.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Ernesto, We're glad that you like the sound quality and comfort. Sony values the opinions of customers and is always striving to provide the best experience possible. Turn down the world's noise with the long-lasting noise cancellation performance. Featuring Dual Noise Sensor technology and an Integrated Processor V1, the WH-CH720N allows you to fully immerse yourself in music without any distractions. Ergonomically designed to be lightweight, comfortable, and with up to 35 hours of battery life, you’ll almost forget you’re wearing it. Thanks for choosing Sony! Erin
- Pros mentioned:Comfort, Sound quality
I love these
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.great quality, comfortable, love them, also has a nice base
I would recommend this to a friendBrand response from SonyListens
Posted .Hi AlajahH,
That's excellent feedback! We're thrilled you love the great quality, comfort, and nice bass of your WH-CH720N headphones. Thanks for choosing Sony. Best regards, Eliab
- Pros mentioned:Comfort, Sound quality
Great headsets
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love these. Soft and lightweight. Great sound. Bought a 2nd pair fir my wife for going on a plane.
I would recommend this to a friendBrand response from SonyListens
Posted .Hello Rt2022,
Thank you for your review! We're so glad to hear you love the soft, lightweight design and great sound of your headphones. It’s wonderful to know you found them perfect for travel and even got a pair for your wife!
The Integrated Processor V1 is what powers the effective noise canceling, giving you a quiet listening environment that lets you fully appreciate the music you love, even in noisy places like a plane. This technology is a big part of what makes the audio quality so clear and impactful.
Thanks for choosing Sony, and have a terrific day!
DiegoV
- Pros mentioned:Comfort
Great buy
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Daughter loves these headphones. She always has them on her head. Says they are so super comfortable
I would recommend this to a friendBrand response from SonyListens
Posted .Hi MelissaP,
We are so happy to hear that your daughter is loving her new headphones! Comfort is a top priority for us, and we're glad they’ve become her go-to pair.
Thanks for choosing Sony.
Best regards,
Eliab
- Pros mentioned:Comfort, Sound quality
Wonderful Headphone. Highly recommend.
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I deliberately waited this long to write a review. My son is a little "rough" and wears his headphones everywhere! It is practically glued to his head. I am pleased to report that this headphone is still in 1 piece. I am surprised and really happy. Saves me some $$. This is a great headphone. I am clear across the room from him and I can hear the sound coming from it. Great price. Great item. Highly recommend.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi KamoneL,
Amazing! We're glad that you like the design and sound quality of the headphones. Thank you for choosing Sony!
-Ralph
Head phones
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I really like them. Everything I wanted so that I can listen to my albums load without disturbing everyone else in the house, Was easy to connect because I had my kids hook them up for me
I would recommend this to a friendBrand response from SonyListens
Posted .Hi DuaneA,
It brings us great joy to hear that you are really liking your new headphones and that they are providing the perfect way to enjoy your favorite albums at any volume without disturbing your household.
We aim to make our technology accessible for everyone, and it is wonderful that your kids were able to help you get connected so quickly. The WH-CH720N is designed to deliver a rich, private listening experience, and we are thrilled that you can now immerse yourself in your music with both comfort and ease.
We really appreciate you being part of the Sony family.
Regards,
Dominick
- Pros mentioned:Battery life, Comfort, Sound quality
Good headphones
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Sounds great, battery life is amazing, (had it for a month and only needed to charge it once) and comfortable. Not too pricey too, which is good.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Malik,
Awesome! We're glad you are enjoying the great sound quality, long battery life, and comfortable fit with your new headphones. Turn down the world's noise with the long-lasting noise cancellation performance. Featuring Dual Noise Sensor technology and an Integrated Processor V1, the WH-CH720N allows you to fully immerse yourself in music without any distractions. Ergonomically designed to be lightweight, comfortable, and with up to 35 hours of battery life, you’ll almost forget you’re wearing it. Thank you for choosing Sony! - Kris
- Pros mentioned:Battery life, Sound quality
Great headphones
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I'm very happy with my purchase. Great sound quality and very long battery life. Also very lightweight and easy to wear. I'm hard of hearing, and I love using these.
I would recommend this to a friend - Pros mentioned:Battery life, Sound quality
In blue.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great sound quality and comfortable to wear. The noise cancelling feature is essential for me and works well. It charges within 3 hours or less and a full charge will last for 35+ hours. It has a charging light that turns off when done and a USC connector for faster charging. Sony includes a lot of personalized options through the app that expands your listening experience. I'm very satisfied with these headphones.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi JamesA,
Awesome! We're glad to hear your enjoyable listening experience with your WHCH720N headphones. We always strive to deliver the best quality with our products and aim to provide the best experience possible. Nice to know you like the amazing sound quality, comfortable fit, noise canceling features, long battery life, and customizable app. Thanks for choosing Sony! - Kris