Customer Ratings & Reviews
- Model:
- WHCH720N/B
- SKU:
- 12165586
Rating by feature
- Sound Quality
Rating 4.7 out of 5 stars
- Battery Life
Rating 4.8 out of 5 stars
- Connectivity
Rating 4.7 out of 5 stars
- Pros mentioned:Battery life, Sound quality
Fantastic purchase
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Better than I could have imagined. Sound is fantastic and the noise canceling is wonderful. I used these on a recent trip to Italy where I traveled by air and bus. I never had to worry about the battery, I just charged them when I arrived & they were good until I got home. They were a lifesaver!! lol
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Mkboe, We're very grateful for this positive feedback! We're really happy to hear you're very satisfied with the excellent audio and noise cancellation of these headphones. Good to know you point out the amazing battery life that is also noteworthy. Our WH-CH720N headphones allow you to enjoy natural vocals, crystal-clear sound and balanced tuning audio, thanks to the Integrated Processor V1 and Digital Sound Enhancement Engine (DSEE), producing a high-quality sound exactly as the artists intended. The Precise Voice Pickup technology Wind Noise Reduction Structure will give you a clear and natural conversation during calls. Thank you for your purchase and for choosing Sony! -Jess
- Pros mentioned:Sound quality
Love them!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works great! Noise-cancelling good for the price. Just a little sound leaking.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi ToniH,
We are pleased to learn that your WH-CH720N headphones are working great and that you are finding the noise-canceling performance to be a strong feature.
By utilizing our Integrated Processor V1, we aim to provide a high level of noise cancellation in a lightweight design, and we are glad you are enjoying that quiet listening environment. Regarding the sound leakage, this can sometimes occur at higher volumes due to the headphones' breathable, lightweight build; however, ensuring a snug fit with the adjustable headband can often help minimize this. We truly appreciate your feedback as it helps us continue to refine the audio experience for all our users.
Thank you for trusting Sony.
Regards,
Dominick
Awesome!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Greatest purchase I have made! Noise cancelling. I am spending some time in a physical therapy rehab and it can be very noisy.! These are essential and work well!
I would recommend this to a friendBrand response from SonyListens
Posted .Thank you for the fantastic review, Jen31787!
We are so glad to hear that the WH-CH720N is providing the peace and quiet you need during your recovery. It’s wonderful to know the noise canceling is working well for you when it matters most.
Wishing you a speedy recovery and thank you for choosing Sony!
Best regards,
Gus, Sony Social Media Team
- Pros mentioned:Sound quality
Sony Headphones
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I love my Sony Headphones. Noise cancelling works great - easy setup. Great bang for your buck option.
I would recommend this to a friendBrand response from SonyListens
Posted .Hello StuartH,
Thank you for choosing Sony!
We're excited to hear that you love your WHCH720N headphones and that the noise cancelling and easy setup have made a positive impact. It's wonderful to know you appreciate the value they offer, and we hope they continue to enhance your listening experience every day.
Best regards,
-Fred
- Pros mentioned:Comfort
Good buy.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Comfortable head phones and easy to set up and use.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi JV77,
We are elated to hear that your new headphones are providing a relaxing fit along with a straightforward user experience!
We prioritized ergonomics with this model, utilizing a lightweight frame and soft earpads to ensure they remain pleasant to wear during long listening sessions. Beyond the physical comfort, we’ve included our Integrated Processor V1, which helps eliminate external distractions so you can focus entirely on your audio. The intuitive controls are designed to make navigating your tracks and managing calls as seamless as possible, allowing you to enjoy high-fidelity sound without any extra hassle.
Thank you for making Sony part of your daily routine.
Regards,
Dominick
- Pros mentioned:Comfort, Sound quality
Great noise cancellation for gym or work
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great noise cancellation and very durable for gym and anything you throw at it. Very comfortable to wear. For the price, you cant go wrong.
I would recommend this to a friendBrand response from SonyListens
Posted .Thanks for the 5-star rating, MGMG! We're glad you are happy with your new headphones. Enjoy and thanks for choosing Sony. -Craig
- Pros mentioned:Comfort, Sound quality
Sony Headphones
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nice headphones, good sound quality, comfortable fit
I would recommend this to a friend - Pros mentioned:Sound quality, Weight
Light weight
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Perfect noise cancellation. Great sound quality with awesome output . Light weight
I would recommend this to a friendBrand response from SonyListens
Posted .Hi BabatundeA,
Thank you for your positive feedback! Our Sony WF-C700N truly wireless earbuds are indeed designed to deliver perfect noise cancellation, great sound quality, and a lightweight experience for all-day comfort. We're delighted to hear that you are enjoying these features!
Thank you for choosing Sony!
Best regards,
- Stephanie
- Pros mentioned:Comfort, Sound quality
Headphones
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The headphones work as stated. They fit very comfortably and the sound is very clear. Highly recommended
I would recommend this to a friendBrand response from SonyListens
Posted .Hi DoraV, Awesome! We are so glad to hear that you are happy with your purchase! Thank you for choosing Sony! -Carl
- Pros mentioned:Comfort, Sound quality
Noise cancelling headphones
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very good sound quality. Soft and comfortable ear cups.
I would recommend this to a friendBrand response from SonyListens
Posted .Hello ColinC,
Thank you for choosing Sony!
We’re elated to hear that you’re enjoying the WH-CH720N headphones and appreciate your feedback on the excellent sound quality and soft, comfortable earcups. Along with their great performance, one feature that makes the WH-CH720N stand out is the Noise Cancelling technology, which helps you focus on your music by blocking out unwanted background sounds.
Best regards,
-Fred
- Pros mentioned:Sound quality
Good quality for a low price.
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.They actually cancel the noise. Good quality for a low price. Was easy to conect to my android phone but wasn't the same for iPhone.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi AnaP,
We're delighted you're enjoying the effective noise canceling and good quality for the price of the WH-CH720N! We apologize for the difficulty connecting to your iPhone. This is sometimes due to iOS settings. Please try this troubleshooting step: On your iPhone, go to Settings, find the Sony | Headphones Connect app, and ensure that Bluetooth access is explicitly turned on. If the issue continues, delete the headphones' pairing information from the iPhone's main Bluetooth settings, and try pairing again by putting the headphones into manual pairing mode (hold the power button for about 5 seconds).
Thanks for choosing Sony.
Best regards, Eliab
- Pros mentioned:Battery life, Sound quality
Great headphones for the price.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I mainly bought these for some new desktop headphones since I was tired of gaming headsets with built in mics as someone who uses a desktop microphone, but I've found myself using it for just about everything, the noise cancelling is on par with just about all the other brands featuring it, and the sound quality is great especially when using it wired, and has an amazing battery life.
I would recommend this to a friendBrand response from SonyListens
Posted .Hello Sawyer,
What a great deal! We're glad that you are happy with the noise canceling performance, sound quality and long battery life of your new Sony WHCH720N. Featuring Dual Noise Sensor technology, the WHCH720N allows you to fully immerse yourself in music without any distractions. This headphone lets you enjoy natural vocals, crystal-clear sound and balanced tuning audio, thanks to the Integrated Processor V1 and Digital Sound Enhancement Engine (DSEE), producing a high-quality sound exactly as the artists intended. The Precise Voice Pickup technology Wind Noise Reduction Structure will give you a clear and natural conversation during calls. Ergonomically designed to be lightweight, comfortable, and with up to 35 hours of battery life, you’ll almost forget you’re wearing it. Thank you for choosing Sony! - Marco
- Pros mentioned:Sound quality
Sony head phones.
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.They work as they should , great items noise canceling works well.
I would recommend this to a friendBrand response from SonyListens
Posted .Hello JosephH,
Thank you for choosing Sony!
We’re excited to hear that the WHCH720N headphones are performing well and that the noise-canceling feature is making a positive difference. Your feedback encourages us to keep delivering reliable and effective products for your listening enjoyment.
Best regards,
-Fred
- Pros mentioned:Comfort, Sound quality
Great product
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very good quality sound. Fit completely over my ears and are very comfortable. Especially happy because they were on sale. Great product.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi TravelingGirl,
Perfect! We're thrilled that you are enjoying the sound quality, fit, and comfort of the headphones. Thank you for choosing Sony!
-Ralph
- Pros mentioned:Fit, Sound quality
Let me hear better
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.These have a great sound, easy to charge, for well on my head.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Sharon,
Thanks for your feedback! It is truly wonderful to know that the WH-CH720N headphones deliver great sound, are easy to charge and fit so well.
Thanks for choosing Sony!
Best regards,
Stephanie
- Pros mentioned:Battery life, Sound quality
Darn good headphones
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought these and took them back not realizing my phone was the problem not the headphones. I turned back and grab them on sell. I don’t regret buying these and they sound really good and goes hard. Battery life ic crazy! Three days strong.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Imken,
Fabulous! You've definitely made a great choice! We are extremely pleased to know about your satisfaction with the amazing sound quality and long-lasting battery life of these headphones. Thank you very much for purchasing our WHCH720N and for choosing Sony!
Best regards,
Romeo
The comfort that brings more comfort
||Posted . Owned for 10 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These are my favorite headphones I use them for work and personal. They are wireless or with cord so you have the option. amazing headphones, so comfortable.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi EphremM,
It’s wonderful to hear that these have become your favorite headphones for both work and personal use! We are glad you’re enjoying the comfort and the flexibility of switching between wireless and wired modes.
Thanks for choosing Sony.
Best regards,
Eliab
- Pros mentioned:Fit
Sonny Head phones are in a class of their own
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Seamless and Exceeded expectation. Cozy fit and business professional design.
I would recommend this to a friendBrand response from SonyListens
Posted .Hello AnthonyRey,
Thank you for choosing Sony!
We’re excited to hear that the WHCH720N headphones offer a seamless experience with a cozy fit and a business professional design. Your thoughtful remarks encourage us to keep delivering products that combine comfort, style, and performance for your everyday use.
Best regards,
-Fred
- Pros mentioned:Sound quality
Great product
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Simple easy to use, great sound. Reasonable priced Bluetooth headphones.
I would recommend this to a friendBrand response from SonyListens
Posted .Hello AntonioC,
Thank you for choosing Sony!
We’re elated to hear that the WHCH720N headphones offer simplicity and ease of use along with great sound quality at a reasonable price. Your feedback inspires us to continue delivering accessible and high-quality audio products that fit seamlessly into your lifestyle.
Best regards,
-Fred
- Pros mentioned:Sound quality
The Best
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The Best. Excellent. Great Sound. They're excellent. A good size, great sound, impeccable audio, a great value, excellent service from Best Buy, perfect delivery without any problems. 100% recommended.
I would recommend this to a friendBrand response from SonyListens
Posted .Hello JesusO,
Thank you for choosing Sony!
We're excited to hear that your WH-CH720N headphones are the best, offering impeccable audio and great sound! We're also glad you found them to be a good size and a great value, and that your experience with Best Buy's service and perfect delivery was so positive. Thank you for your 100% recommendation!
Best regards,
-Fred