Customer Ratings & Reviews

Hi MarkS, Thanks for sharing your experience. We are happy that you like the 360 Reality Audio feature of your new Sony WHCH720N wireless noise canceling headphones. Thank you for your purchase. Enjoy! Vincent

Hi AmyB,

That's great! We're glad to hear that you like the sound quality of the headphones. It is unfortunate that your headphones got stolen. Our WH-CH720N headphones allow you to enjoy natural vocals, crystal-clear sound and balanced tuning audio, thanks to the Integrated Processor V1 and Digital Sound Enhancement Engine (DSEE), producing a high-quality sound exactly as the artists intended. The Precise Voice Pickup technology Wind Noise Reduction Structure will give you a clear and natural conversation during calls. We take all user input seriously and will make sure your comments reach the appropriate person. Thank you for choosing Sony!

-David

Hi JarenK, We are glad that you like the super solid noise cancellation feature and sound quality of your new Sony wireless noise canceling headphones. Our WH-CH720N headphones allow you to enjoy natural vocals, crystal-clear sound and balanced tuning audio, thanks to the Integrated Processor V1 and Digital Sound Enhancement Engine (DSEE), producing a high-quality sound exactly as the artists intended. The Precise Voice Pickup technology Wind Noise Reduction Structure will give you a clear and natural conversation during calls. Thank you for trusting Sony! Vincent

Hi Deekk! It is most rewarding to hear that your WH-CH720N headphones are working out so well for you at middle school and connecting to your laptop with no problem. We're so glad you've found them to be a great fit!

Thanks so much for choosing Sony!
Best regards,
Estefany

Hi MarshallU,
That's great! We're glad that you are pleased with the noise canceling ability, battery life and connectivity range of our Sony WHCH720N. Enjoy listening to your favorite music without the world's noise with the long-lasting noise cancelation performance of WHCH720N. Featuring Dual Noise Sensor technology, the WHCH720N allows you to fully immerse yourself in music without any distractions. This headphone lets you enjoy natural vocals, crystal-clear sound and balanced tuning audio, thanks to the Integrated Processor V1 and Digital Sound Enhancement Engine (DSEE), producing a high-quality sound exactly as the artists intended. The Precise Voice Pickup technology Wind Noise Reduction Structure will give you a clear and natural conversation during calls. Ergonomically designed to be lightweight, comfortable, and with up to 35 hours of battery life, you’ll almost forget you’re wearing it. Thank you for the wonderful review and for choosing Sony! - Marco

Hi, Marvin,

Thanks for the review and the 5-stars rating! We are honored to hear how much you are loving your Sony Headphones and the amazing Sound quality it delivers! We are glad to hear you are taking advantage of the great noise cancelling as well. Thanks for the feedback towards the microphone, as that is something we can definitely take advice for future references!

Thanks for choosing Sony, have an amazing day!
-DiegoV

Hi KeelyJo!
We feel privileged to know that the WH-CH720N headphones have become a favorite for both you and your daughter. It’s great to hear that they are keeping up with you, whether you're relaxing with music or working outdoors.

Thanks for choosing Sony!
Best regards,
Estefany

Hello Matt,

Thank you for choosing Sony!

It’s fantastic to know that the WHCH720N headphones are bringing your girlfriend both comfort with their soft cushions and true happiness with their noise cancelation. Hearing positive feedback like yours motivates us to keep delivering audio experiences you can rely on. We hope she continues to enjoy her headphones to the fullest!

Best regards,
-Fred

Hi KennyB,

Thank you for choosing Sony!

We're excited to hear that you appreciate the great sound quality of the WHCH720N headphones and that you're able to enjoy the 3D spatial sound feature on your PS5. It's wonderful to know the headphones are enhancing your gaming experience! Thank you for sharing your positive feedback.

Best regards,
-Fred

Hi DesGJ,

We're glad to hear that your teen is enjoying the WH-CH720N headphones and that the noise canceling is working a little too well. It sounds like a common experience for many parents. We appreciate you sharing your feedback with us!

Thanks for choosing Sony.

Best regards,
Eliab

Hi RONW,

We are glad to hear that you are enjoying the impressive battery life and sound quality of your WH-CH720N headphones. It is great to know the pairing process with your iPad was seamless.

Thanks for choosing Sony.

Best regards,
Eliab

Thank you for sharing your great feedback, BrittanyP!

We are delighted to hear that you love your WH-CH720N headphones and that they are successfully helping you tune out the noise in your office. That sense of quiet focus is exactly what we aim for with our Digital Noise Cancelling technology!

We're glad we could help make your workday more peaceful.

Thank you again for choosing Sony!

Best regards, Gus, Sony Social Media Team

Hi Misty13!
Thank you for sharing your experience with the WH-CH720N headphones. We are really happy to hear they are working well for you both indoors and outdoors.

The WH-CH720N provides clear sound and effective noise cancellation, making it great for focusing on tasks or enjoying music wherever you are. Plus, its comfortable design and long battery life help you keep going all day.

Thanks for choosing Sony!
Best regards,
Estefany

Hi Anonymous,

We are delighted to hear you find the WH-CH720N Noise Canceling Headphones to be "Perfect and Clear" and a great gift. It sounds like the combination of clear audio and effective noise canceling is a hit.

Thanks for sharing your love for them!

Best regards,
Eliab

Hi Crystal,

We're glad to hear you feel the WH-CH720N Headphones offer a good overall value! Comfort is essential, and we appreciate you noting that they are very soft and comfortable.

Thanks for choosing Sony.

Best regards, Eliab

Hi PEeep,
Awesome! It's wonderful to hear that you are having a great time with your new Sony headphones. We really appreciate that you like the comfortable fit, fast charging, and long battery life of the unit. Featuring Dual Noise Sensor technology and an Integrated Processor V1, the WH-CH720N allows you to fully immerse yourself in music without any distractions. Ergonomically designed to be lightweight, comfortable, and with up to 35 hours of battery life, you’ll almost forget you’re wearing it. Thanks for choosing Sony! - Kris

Hi BobM, Thanks for the feedback, We're glad you're happy with your purchase. Make sure to keep your device's firmware up to date to enjoy all its features. Thanks for choosing Sony! -Craig

Hi Josel, thanks for the 5-star rating! We're glad you like your new headphones. Enjoy and thanks for choosing Sony. -Craig

Hi NORAA,

That's fantastic to hear! We're so glad that you and your family are all enjoying the WH-CH720N headphones and that you're finding them durable. We appreciate you sharing this wonderful feedback with us.

Thanks for choosing Sony.

Best regards,
Eliab

Excellent choice, JermaineJ! We are so delighted to hear that you are enjoying your new WHCH720N! Thank you for choosing Sony! -Carl