Customer Ratings & Reviews
- Model:
- WHCH720N/B
- SKU:
- 12165586
Rating by feature
- Sound Quality
Rating 4.7 out of 5 stars
- Battery Life
Rating 4.8 out of 5 stars
- Connectivity
Rating 4.7 out of 5 stars
- Pros mentioned:Comfort
Sony headphones
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Durable and comfortable. Used by my special child for noise canceling
I would recommend this to a friendBrand response from SonyListens
Posted .HI JeffreyO,
Thank you for the wonderful review! We're happy to hear that the WH-CH720N headphones are durable, comfortable, and that the noise canceling is working so well. Thanks for choosing Sony.
Best regards,
Eliab
- Pros mentioned:Sound quality
Great sound
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These are actually a great product, they lasted a long time practically until they started to fall apart. The sound quality was also very good. I was able to get lost listening to music with these for a long time. Really love these.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Poison, we're glad you are enjoying our product! Thanks for choosing Sony. ~Earl
- Pros mentioned:Sound quality
Does the job
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I’ve had these for a while now and they’re amazing! Noise quality works prefect in not super noisy places.
I would recommend this to a friend - Pros mentioned:Sound quality
Best budget headphones for you
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent budget headphones with great noice cancellation and great sound design
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Preston,
Thanks for sharing your experience! We can't be happier to hear you're enjoying the great noise cancellation and sound quality of the WH-CH720N headphones.
We appreciate you choosing Sony!
Sincerely,
Jenn | Sony Social Media Team.
Headphones
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love it highly recommend! Love the color as well!
I would recommend this to a friendBrand response from SonyListens
Posted .Hello MonicaT,
Thank you for choosing Sony!
We're excited to hear that you love your WH-CH720N headphones and the color choice! It is wonderful to know that you highly recommend them to others. To enhance your listening experience even more in the future, we suggest exploring our WH-1000XM4 for industry-leading noise cancellation or the WH-ULT900N if you enjoy powerful, deep bass. You can view our latest lineup here: https://electronics.sony.com/audio/headphones/c/all-headphones. We are grateful for your support and hope these headphones continue to bring a splash of color and great sound to your daily routine.
Best regards,
-Fred
- Pros mentioned:Sound quality
Best headphones
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Love the headphones sounds amazing.. thanks for these @Sony
I would recommend this to a friendBrand response from SonyListens
Posted .Hi KevinB!
We are very glad to know you're so happy with the WH-CH720N headphones.
It's awesome that you find the sound amazing.
Thanks so much for choosing Sony!
Best regards,
Estefany
- Pros mentioned:Sound quality
Great value for the money
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great headphones for the price. Good sound and good base, and the app is good. And they charge fast
I would recommend this to a friend Pink headset
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great gift for my daughter she loves them. Great for the price
I would recommend this to a friendBrand response from SonyListens
Posted .Thank you for the fantastic review, DanielB!
We are so happy to hear that the WH-CH720N headphones were a hit with your daughter! It’s great to know that the comfort and quality are hitting the mark, especially at such a great value. We hope she enjoys many hours of her favorite music and movies with them.
Thank you for choosing Sony for such a special gift!
Best regards, Gus, Sony Social Media Team
- Pros mentioned:Battery life, Sound quality
Headphone
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Working fine with long hours, not needed to charge frequently. Sound is clear
I would recommend this to a friendBrand response from SonyListens
Posted .Hi AnsariMairaj, we're glad you are enjoying our product! Turn down the world's noise with the long-lasting noise cancellation performance. Featuring Dual Noise Sensor technology and an Integrated Processor V1, the WH-CH720N allows you to fully immerse yourself in music without any distractions. Ergonomically designed to be lightweight, comfortable, and with up to 35 hours of battery life, you’ll almost forget you’re wearing it. Thanks for choosing Sony! ~Earl
- Pros mentioned:Comfort, Sound quality
Excellent headphones
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent noise cancellation! Nice comfortable foam, sony quality sound. I would buy again if needed.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi BestTV,
Amazing! We're glad you are enjoying the excellent sound quality, noise cancellation and comfortable fit of your new headphones. Featuring Dual Noise Sensor technology and an Integrated Processor V1, the WH-CH720N allows you to fully immerse yourself in music without any distractions. Ergonomically designed to be lightweight, comfortable, and with up to 35 hours of battery life, you’ll almost forget you’re wearing it. We are looking forward to your next purchase and thank you so much for choosing Sony! - Kris
- Pros mentioned:Comfort, Sound quality
No problems
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.After months of using it, it feels comfortable and sound quality is good.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi BrettM, We are glad that you like the sound quality of your Sony WHCH720N wireless noise canceling headphones, and that you feel comfortable using them. Thank you for choosing Sony! Vincent
- Pros mentioned:Sound quality
Difficult to work with
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It had good sound but it was difficult to work with due to subdued buttons. Returned this item and bought a JBL that I love
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi Valentinegifts,
Thank you for sharing your feedback on the WH-CH720N headphones. We're glad to hear that you were happy with the sound quality. We are, however, very sorry to learn that the physical buttons were difficult for you to use and that you ultimately returned the item. We understand that ease of use is just as important as sound quality, and we sincerely apologize that the design of the buttons didn't meet your needs. We appreciate you taking the time to let us know, as your feedback is valuable for our product development.
Thanks for choosing Sony.
Best regards,
Eliab
- Pros mentioned:Sound quality
Great product
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I absolutely love them. Good sound quality and the ANC works amazing.
I would recommend this to a friendBrand response from SonyListens
Posted .Thank you for your fantastic review, JoshuaM!
We are so pleased to hear how much you are enjoying your WH-CH720N headphones. It’s wonderful to know that you are happy with the sound quality and that the noise canceling is working so well for you. We designed these headphones to provide a clear and distraction-free listening experience, and it's great to know we've succeeded.
Thank you again for being a Sony customer and for sharing your experience.
Best regards, Gus, Sony Social Media Team
- Pros mentioned:Sound qualityCons mentioned:Bass
Lacks bass and noise canceling is okay
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Lacks a little bass. Sounds clear. If your an audiophile step up a tear. Noise canceling is okay.
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi Adam450, We're glad that you like the noise canceling function. You can set the Equalizer/CLEAR BASS setting to your preference using the Headphones Connect app. For reference, please check the Help Guide: https://helpguide.sony.net/mdr/2966/v1/en/contents/TP1000776844.html
Should you need further assistance, please email us at socialsupport@am.sony.com with the following details:
Name:
Username:
Model Number:
Issue:
Telephone Number:
Sincerely, Erin
- Pros mentioned:Comfort, Sound quality
Headphones
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great product. Excellent sound quality. Very comfortable.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi MistyB, Thanks for the 5-star rating! We're glad you are enjoying your new Sony headphones. Thanks for choosing Sony! -Craig
- Pros mentioned:Comfort, Sound quality
Excellent product!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Its comfortable, does really good with cancelling noise. Its the best headphone I had so far.
I would recommend this to a friendBrand response from SonyListens
Posted .Hello MrsLynn,
Awesome! Thanks for the wonderful review. We're happy that you are pleased with the comfortability and noise canceling feature of your new Sony WHCH720N Wireless Noise Canceling Headphones. Turn down the world's noise with the long-lasting noise cancellation performance. Featuring Dual Noise Sensor technology and an Integrated Processor V1, the WH-CH720N allows you to fully immerse yourself in music without any distractions. Ergonomically designed to be lightweight, comfortable, and with up to 35 hours of battery life, you’ll almost forget you’re wearing it. Thanks for choosing Sony! - Marco
- Pros mentioned:Comfort
Headphones
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very comfortable. Purchased for my father. He is enjoying them.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi BarryH,
That's great to hear! We are so glad that your father is enjoying his new WH-CH720N headphones and that they are comfortable for him. We truly appreciate you sharing this with us.
Thanks for choosing Sony.
Best regards,
Eliab
- Pros mentioned:Comfort, Sound quality
Good sound quality
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These headphones are very comfortable and have excellent sound quality.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Craig, We are glad that you have new Sony wireless noise canceling headphones with excellent sound quality. Thank you for your purchase. Enjoy! Vincent
- Pros mentioned:Sound quality
Great Headphones
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The best quality of the earphone is that the noise cancelling feature really works. And the quality of the sound is great.
I would recommend this to a friend - Pros mentioned:Battery life, Comfort
Love them !
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent quality for price. Easy to connect long battery life feels very comfortable around my ears.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi GriselM, Great! We're glad that you like the battery life and quality of your headphones. We also appreciate that you like the comfortable feel. Turn down the world's noise with the long-lasting noise cancellation performance. Featuring Dual Noise Sensor technology and an Integrated Processor V1, the WH-CH720N allows you to fully immerse yourself in music without any distractions. Ergonomically designed to be lightweight, comfortable, and with up to 35 hours of battery life, you’ll almost forget you’re wearing it. Thanks for choosing Sony! Erin