Customer Ratings & Reviews
- Model:
- WHCH720N/B
- SKU:
- 12165586
Rating by feature
- Sound Quality
Rating 4.7 out of 5 stars
- Battery Life
Rating 4.8 out of 5 stars
- Connectivity
Rating 4.7 out of 5 stars
- Pros mentioned:Sound quality
good clear neutral sound
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.good quality and neutral sound. neutral sound was important for me
I would recommend this to a friend - Pros mentioned:Sound quality
Great Headphones
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.really good quality head phones. The noise cancelling part is not all that great! You can still hear other sounds. It does not come with a case. I had to spend more money for a case on Amazon. If you get a case on amazon, make sure it's for the 710 head phone.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi AdelitaN, We're glad that you like the quality of your headphones. We're sorry if the the noise canceling function did not meet your expectations. YOu may try the following steps below if the noise canceling is not sufficient.
Make sure the noise canceling function is turned on.
Adjust the headset into a comfortable position.
The noise canceling function is effective in low frequency ranges such as airplanes, trains, offices, near air-conditioning, and is not as effective for higher frequencies, such as human voices.
When the Adaptive Sound Control on the “Sony | Headphones Connect” app is turned on, the wearer's actions, like walking or running, are detected. The noise canceling function is automatically adjusted and the Ambient Sound Mode may be activated according to these actions.
To make the most of the noise canceling function, turn off the Adaptive Sound Control, and try to turn on the noise canceling function manually when you need it.
With the “Sony | Headphones Connect” app, check the setting of [Ambient Sound Control]. If it is set to [Ambient Sound], the effect of noise canceling is reduced. Set it to the noise canceling mode.
https://helpguide.sony.net/mdr/2966/v1/en/contents/TP1000777055.html
If this does not help, please email us at socialsupport@am.sony.com with the following details:
Name:
Username:
Model Number:
Issue:
Telephone Number:
Sincerely, Erin
- Pros mentioned:Sound quality
Graduation gift
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought these for my granddaughter and she is very happy with them. The sound is good, and she can hear if someone talks loudly to get her attention.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi SherryG, That's awesome! We are thrilled to hear that your granddaughter is very happy with her new Sony WHCH720N wireless noise canceling headphones. You chose the best for her. Thank you for trusting Sony! Vincent
- Pros mentioned:Battery life
Great value
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Sounds good and the battery life is excellent. Only thing seems like people have trouble hearing me so the microphone isn't the best. But sound is good and they are comfortable.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Forman621, Excellent! We're glad that you like the sound quality and battery life. Turn down the world's noise with the long-lasting noise cancellation performance. Featuring Dual Noise Sensor technology and an Integrated Processor V1, the WH-CH720N allows you to fully immerse yourself in music without any distractions. Ergonomically designed to be lightweight, comfortable, and with up to 35 hours of battery life, you’ll almost forget you’re wearing it. Thanks for choosing Sony! Erin
good work
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Just good! Just good! Just good! Just good! Just good! Just good! Just good! Just good! Just good! Just good! Just good! Just good! Just good! Just good! Just good! Just good!
I would recommend this to a friendBrand response from SonyListens
Posted .Thank you for the review, JacobS!
We are pleased to hear that your WH-CH720N headphones are performing well for you. It's rewarding to know that you are having a good experience with your new audio gear.
Thank you again for choosing Sony!
Best regards, Gus, Sony Social Media Team
- Pros mentioned:Comfort
Happy Wife, Happy...
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have a big head. These are much more comfortable than my previous JBL ones, so when my (small headed) wife wanted a pair I ordered these and we traded. Happy wife, happy life.
I would recommend this to a friendBrand response from SonyListens
Posted .That great to hear, Ipad! We're glad that you and your wife are enjoying the new Sony headphones. Turn down the world's noise with the long-lasting noise cancellation performance. Featuring Dual Noise Sensor technology and an Integrated Processor V1, the WH-CH720N allows you to fully immerse yourself in music without any distractions. Ergonomically designed to be lightweight, comfortable, and with up to 35 hours of battery life, you’ll almost forget you’re wearing it. Thanks for choosing Sony! -Craig
Excellent
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.At this price point, Sony has been doing well so far. I’d say these headphones are slightly better in a few aspects compared to the current high-end models on the market
I would recommend this to a friendBrand response from SonyListens
Posted .Hi TamM,
Thanks for the great feedback! We're thrilled to hear you think the WH-CH720N headphones offer such great value and perform so well, even when compared to high-end models. We're proud to offer premium features at an accessible price point. Thanks for choosing Sony. -Eliab
- Pros mentioned:Sound quality
Well money expend
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Had a few brands and overall this one is better and the price is great
I would recommend this to a friendBrand response from SonyListens
Posted .Hello Patriots,
That's fantastic news! We are genuinely thrilled to learn about your satisfaction with the exceptional performance of your WH-CH720N compared to other brands, as well as its reasonable price. Thank you very much for the perfect star review and for choosing Sony!
Best regards,
Romeo
Sound
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Amazing headphones, easy to use, makes podcast easy.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi BabatundeA,
We're thrilled to hear you find the WHCH720N headphones amazing and easy to use, especially for listening to podcasts!
Thanks for choosing Sony.
Best regards, Eliab
- Pros mentioned:Sound quality
Good sound, but ...
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Decent sound, flawless with blue tooth connections. Design flaw is the non-breathing material used for the ear pads; gets sweaty after 15 min of use.
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi iPodTouch,
Thank you for the purchase! We're happy to hear that you like the sound quality of the headphones. We appreciate your feedback and thank you for choosing Sony!
-David
- Pros mentioned:Sound quality
Sony Headphone Worth Purchase
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Extremely happy with quality of the Sony WHCH720N Noise canceling headphones. These headphones allow me to be able to work on my college projects without theoise of family and animals disturbing.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi nickname321, We're glad that you are enjoying your new headphones. Turn down the world's noise with the long-lasting noise cancellation performance. Featuring Dual Noise Sensor technology and an Integrated Processor V1, the WH-CH720N allows you to fully immerse yourself in music without any distractions. Ergonomically designed to be lightweight, comfortable, and with up to 35 hours of battery life, you’ll almost forget you’re wearing it. Thanks for choosing Sony! Erin
Would Recommend
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.so good i bought my sister a pair,, enjoy them most at the gym
I would recommend this to a friendBrand response from SonyListens
Posted .Hi PamelaC!
It brings us great joy to hear that you love your WH-CH720N headphones so much you bought a pair for your sister, and that they are your go-to at the gym.
Thank you for choosing Sony!
Best regards,
Estefany
- Pros mentioned:Sound quality
Sony headphones
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love the quality, and the noice cancellation it’s alright but I really recommend it!!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi AnnaG, Thanks for the 5-star rating! We're glad you like the quality of the headphones. Enjoy and thanks for choosing Sony. -Craig
- Pros mentioned:Sound quality
Superior audio quality
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This Sony headphones are fantastic. I can really feel the difference when i compare with my old headphones. Great bass, and the noise canceling feature is awesome.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Juliocbrito,
This is definitely a great choice for an upgrade! We're happy you are enjoying the superb sound, bass, and noise cancellation of your new headphones. Our WH-CH720N allow you to enjoy natural vocals, crystal-clear sound and balanced tuning audio, thanks to the Integrated Processor V1 and Digital Sound Enhancement Engine (DSEE), producing a high-quality sound exactly as the artists intended. The Precise Voice Pickup technology Wind Noise Reduction Structure will give you a clear and natural conversation during calls. Thanks for choosing Sony! - Kris
- Pros mentioned:Sound quality
The Ears Have It
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Just what my ears ordered! Great value and even better quality.
I would recommend this to a friendBrand response from SonyListens
Posted .That's wonderful, EricS! We're glad you are enjoying your headphones. Thanks for choosing Sony. -Craig
- Pros mentioned:Sound quality
Excellent sound
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Glad I purchased this one, the sound is amazing, also thanks to the associate at the store for helping me find it.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi ThomasS, We're glad that you're enjoying your WHCH720N. Your feedback is greatly appreciated and thank you for choosing Sony. Erin
- Pros mentioned:Sound quality
Great Quality Headphone for a Good Price!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent mid-range earphones! Perfect for everyday use. Sound quality is typical Sony. Good deal for the price!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi HomeOfficeJunky,
Awesome! Glad to hear you are enjoying the superb sound quality of your WHCH720N headphones. Nice to know it suits your needs and expectations. Thanks for choosing Sony! - Kris
Great product
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It is Great product works wonderfully was easy to get
I would recommend this to a friendBrand response from SonyListens
Posted .Hello Thomas,
Thank you for choosing Sony!
We’re honored to hear that the WHCH720N headphones are performing exceptionally well and that your purchase process was seamless. Your feedback is truly appreciated, and we’re grateful for the opportunity to serve you.
Best regards,
-Fred
- Pros mentioned:Sound quality
10/10
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love these head phones they're actually noise cancelling headphones. Really good speakers withing the head set
I would recommend this to a friendBrand response from SonyListens
Posted .That's great to hear, AlexisC! We're glad you are impressed with the noise cancelling feature. Enjoy and thanks for choosing Sony. -Craig
Great headphones!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.They are excellent, and my teenage child absolutely loves them.
I would recommend this to a friendBrand response from SonyListens
Posted .Thank you for sharing this wonderful feedback!
We are delighted to hear that the WH-CH720N headphones are excellent and that your teenage child absolutely loves them!
It's rewarding to know that the combination of comfort, sound quality, and features resonates so well with younger users.
Thank you again for choosing Sony!
Best regards, Gus, Sony Social Media Team