Customer Ratings & Reviews
- Model:
- WHCH720N/B
- SKU:
- 12165586
Rating by feature
- Sound Quality
Rating 4.7 out of 5 stars
- Battery Life
Rating 4.8 out of 5 stars
- Connectivity
Rating 4.7 out of 5 stars
- Pros mentioned:Sound quality
Great value
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These work really well and noise cancellation is as good as some of the more expensive brands.
I would recommend this to a friendBrand response from SonyListens
Posted .Hello ChrisB,
Great! Thanks for the feedback and we're glad that you appreciate the noise canceling capability of our WHCH720N headphone. Thank you for choosing Sony! - Marco
- Pros mentioned:Sound quality
Best purchase for Great Price.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent !!! Best purchase I made to watch movies. Great sound, and noise cancelling helps in noisy environment.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi GenoKev,
Thank you for the purchase! We're happy to hear that you're enjoying the sound quality and noise canceling of the headphones. Our WH-CH720N headphones allow you to enjoy natural vocals, crystal-clear sound and balanced tuning audio, thanks to the Integrated Processor V1 and Digital Sound Enhancement Engine (DSEE), producing a high-quality sound exactly as the artists intended. The Precise Voice Pickup technology Wind Noise Reduction Structure will give you a clear and natural conversation during calls. Thank you for choosing Sony!
-David
Bad for phone calls, good for music
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I would give a 4 if I could make calls on it. It works well on my laptop and my clients can hear me but when I connect to my phone - background noise is heard, and everyone says I sound "distant" and "I am only hearing a few words". I have tried all the different settings and cannot for life of me troubleshoot this so assuming its an issue with the make of the headphones. So if you like to walk and talk like I do, I would look elsewhere. Something to wear while working out and listen to music, these should be fine.
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi SaraC, thank you for sharing your detailed feedback on the Sony WH-CH720N headphones. We're sorry to hear about the difficulties you've experienced with call quality when connected to your phone. We understand how frustrating it is when a product doesn't perform as expected, especially when you rely on it for important calls.
We appreciate you trying various settings to troubleshoot the issue. To help you get to the bottom of this, we recommend a few additional steps:
- Restart your phone: A simple restart can often resolve connectivity issues.
- Try a different phone: Connecting to another phone can help determine if the issue is with the headphones or a specific device setting.
If the problem persists, our technical support team would be more than happy to assist you further. They can perform a more thorough diagnosis of the issue to find a solution.
You can contact our support team at: https://us.esupport.sony.com/support/s/support-contact?language=en_US&category=headphones
Thank you for considering Sony products!
Best regards,
Dominick
- Pros mentioned:Sound quality
Great product
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought Xmas gift for my daughter. She is very satisfied & pleased with this product, especially noise canceling
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Aquapolo,
You made the right choice! We're thrilled that your daughter is enjoying the noise canceling function of the headphones. Turn down the world's noise with the long-lasting noise cancellation performance. Featuring Dual Noise Sensor technology and an Integrated Processor V1, the WH-CH720N allows you to fully immerse yourself in music without any distractions. Ergonomically designed to be lightweight, comfortable, and with up to 35 hours of battery life, you’ll almost forget you’re wearing it. Thank you for choosing Sony!
-Ralph
- Pros mentioned:Sound quality
Great headphones
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We bought these for general use and for our flight to South Africa. The noise cancelling capabiltiy was incredible for the flight
I would recommend this to a friendBrand response from SonyListens
Posted .Hi PastorPayne,
Awesome! Thank you for the 5-star rating and we're glad to hear that you like the noise canceling of the headphones. Our WH-CH720N headphones allow you to enjoy natural vocals, crystal-clear sound and balanced tuning audio, thanks to the Integrated Processor V1 and Digital Sound Enhancement Engine (DSEE), producing a high-quality sound exactly as the artists intended. The Precise Voice Pickup technology Wind Noise Reduction Structure will give you a clear and natural conversation during calls. We take all user input seriously and will make sure your comments reach the appropriate person. Thank you for choosing Sony!
-David
- Pros mentioned:Sound quality
Great quality.fits well,light weight.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Wonderful,noise canceling on the spot.great shape you can customize the sound that suit best for you.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi DennisF, Fantastic! thank you for the amazing review! Good to hear you like the wonderful noise canceling, great shape, and a variety of presets and custom features to match sound quality using the Sony | Headphones Connect App that tailors sound to your personal preference. Thanks for choosing Sony! -Sam
- Pros mentioned:Sound quality
The ear bridge!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Super, very easy, soundly, NC, this is a great product!
I would recommend this to a friend - Pros mentioned:Comfort
Exactly what I want
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.If they able to fold then it would have been better although they are great to wear comfortably over glasses.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi KulwinderK,
Thank you for the 5-star rating! Glad to hear that your new Sony headphones perfectly suits your needs. Turn down the world's noise with the long-lasting noise cancellation performance. Featuring Dual Noise Sensor technology and an Integrated Processor V1, the WH-CH720N allows you to fully immerse yourself in music without any distractions. Ergonomically designed to be lightweight, comfortable, and with up to 35 hours of battery life, you’ll almost forget you’re wearing it. Thanks for choosing Sony! - Kris
- Pros mentioned:Fit
AMAZEBALLS
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The quality is absolutely superb!!!!!!! They fit comfortably and easy to connect!!!!!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Lucipurrr, we're happy to know that you are enjoying your new headphones! Thanks for choosing Sony. ~Earl
- Pros mentioned:Sound quality
Sony Wireless headphones
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very please with this purchase. It’s replacing our old Sony corded headphones. Like wireless and noise cancelling feature.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi DianedG, wonderful! We're glad you are enjoying your new headphones! Our WHCH720N headphones allow him to enjoy natural vocals, crystal-clear sound and balanced tuning audio, thanks to the Integrated Processor V1 and Digital Sound Enhancement Engine (DSEE), producing a high-quality sound exactly as the artists intended. The Precise Voice Pickup technology Wind Noise Reduction Structure will give you a clear and natural conversation during calls. Thank you for choosing Sony! ~Earl
- Pros mentioned:Sound quality
Not Too Many Problems
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The left headphone had some popping noises when I used the noise canceling feature, but I haven't had the problem in a few weeks. Good product, but will be updating headphones if the sound comes back!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi KsCh, Thanks for the sharing your feedback. Turn down the world's noise with the long-lasting noise cancellation performance. Featuring Dual Noise Sensor technology and an Integrated Processor V1, the WH-CH720N allows you to fully immerse yourself in music without any distractions. Ergonomically designed to be lightweight, comfortable, and with up to 35 hours of battery life, you’ll almost forget you’re wearing it. Make sure that your device has the latest firmware version to avoid any performance issues. Thanks for choosing SONY! -Craig
- Pros mentioned:Sound quality
My 15yr old tech says it’s a go.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My son really likes and is impressed with them. If a 15 year old gives a thumbs up on tech gadgets, I listen. So yeah 5 star.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi ZacharyS, That's awesome! We're very happy to hear that your son is impressed with his new Sony WHCH720N. Featuring Dual Noise Sensor technology and an Integrated Processor V1, the WH-CH720N allows you to fully immerse yourself in music without any distractions. Ergonomically designed to be lightweight, comfortable, and with up to 35 hours of battery life, you’ll almost forget you’re wearing it. Thanks for choosing Sony! -Sam
- Pros mentioned:Sound quality
Great
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great headphones sound quality is nice and very loud to
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Jesse2014, Thanks for the 5-star rating! Enjoy and thanks for choosing Sony. -Craig
- Pros mentioned:Sound quality
Good headphones
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.They sound great. I’ve owned them for a little over a month now and they haven’t let me down. I recommend these as they are well worth the money.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi NickO, Awesome! We are so glad to hear that you are happy with your new headphones! Turn down the world's noise with the long-lasting noise cancellation performance. Featuring Dual Noise Sensor technology and an Integrated Processor V1, the WH-CH720N allows you to fully immerse yourself in music without any distractions. Ergonomically designed to be lightweight, comfortable, and with up to 35 hours of battery life, you’ll almost forget you’re wearing it. Thank you for choosing Sony! -Carl
- Pros mentioned:Comfort
Super cool
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Functon perfect and very comfortable wear feel, really match all expectations
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Yisu, Thanks for the 5-star rating! We're glad you're happy with your purchase. Make sure to keep your device's firmware up to date to enjoy all its features. Thanks for choosing Sony! -Craig
- Pros mentioned:Sound quality
Good item
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I recommend these headphones, excellent sound, no noises can be heard.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi MariaG, Excellent choice! We are so glad to hear that you are enjoying your new WHCH720N! Thank you for choosing Sony! -Carl
- Pros mentioned:Comfort
Great price
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent product at a reasonable price. Headphones are comfortable to wear long term. I wish they had a carrying case however.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi AETX,
Awesome! Thank you for reaching out to us today. We're always happy to hear from you. We're glad to hear that you like the price point and comfortable design of the headphones. Your feedback is greatly appreciated. Our WH-CH720N headphones allow you to enjoy natural vocals, crystal-clear sound and balanced tuning audio, thanks to the Integrated Processor V1 and Digital Sound Enhancement Engine (DSEE), producing a high-quality sound exactly as the artists intended. The Precise Voice Pickup technology Wind Noise Reduction Structure will give you a clear and natural conversation during calls. We take all user input seriously and will make sure your comments reach the appropriate person. Thank you for choosing Sony!
-David
- Pros mentioned:Sound quality
Noise canceling headphones
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These headphones do exactly what they say. When I have them on it is very hard to hear anything going on around me. Just what I asked for.
I would recommend this to a friendBrand response from SonyListens
Posted .HI AngW, We're glad that you are happy with your purchase. Turn down the world's noise with the long-lasting noise cancellation performance. Featuring Dual Noise Sensor technology and an Integrated Processor V1, the WH-CH720N allows you to fully immerse yourself in music without any distractions. Ergonomically designed to be lightweight, comfortable, and with up to 35 hours of battery life, you’ll almost forget you’re wearing it. Thanks for choosing Sony! Erin
- Pros mentioned:Sound quality
Awesome
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very good headphone and the pick up at store was great! Thank you so much Best Buy.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi ChristopherM, We're glad you like your new headphones. Enjoy and thanks for choosing Sony! -Craig
- Pros mentioned:Sound quality
Sony WHCH720N Review
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Replaced an older set of Sony wireless that were twice the price, these are really just as nice.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi BrianK, We are glad that you like your new Sony wireless noise canceling headphones. Thank you for your purchase. Enjoy! Vincent