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Customer Ratings & Reviews

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Customer reviews

Rating 4.6 out of 5 stars with 2876 reviews

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Rating by feature

  • Sound Quality

    Rating 4.7 out of 5 stars

  • Battery Life

    Rating 4.8 out of 5 stars

  • Connectivity

    Rating 4.7 out of 5 stars

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Cons mentioned filter

94%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 95 Showing 1,881-1,900 of 2,876 reviews
  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    Great item

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very comfortable abd sound great. I have a hard time getting ear buds to stay in my ears and wanted an affordable alternative.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi SarahS, We're glad that you are enjoying your new headphones. Turn down the world's noise with the long-lasting noise cancellation performance. Featuring Dual Noise Sensor technology and an Integrated Processor V1, the WH-CH720N allows you to fully immerse yourself in music without any distractions. Ergonomically designed to be lightweight, comfortable, and with up to 35 hours of battery life, you’ll almost forget you’re wearing it. Thanks for choosing Sony! Erin Sony_US

  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Recent purchase.

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought these to replace my current headphones. They work well noise canceling works well. It’s a good product

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi BLCR, Thanks for the the wonderful feedback! We're glad you like your new headphones. Thanks for choosing Sony. -Craig Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Daughter LOVES THEM

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Gave them to my daughter for Christmas. She loves them. States the noise cancellation is amazing!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi WollyTown, We are thrilled to hear that your daughter lover her new Sony wireless noise canceling headphones. Our WH-CH720N headphones allow her to enjoy natural vocals, crystal-clear sound and balanced tuning audio, thanks to the Integrated Processor V1 and Digital Sound Enhancement Engine (DSEE), producing a high-quality sound exactly as the artists intended. The Precise Voice Pickup technology Wind Noise Reduction Structure will give her a clear and natural conversation during calls. Thank you for choosing Sony! Vincent Sony_US

  • Rated 5 out of 5 stars

    Pretty Good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like them the noise canceling is top tier would buy them again and they are in a good price range.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi CWA04,

      Thank you for your 5-star review of the WH-CH720N headphones! We're so glad to hear you're enjoying the exceptional Noise Canceling performance. We engineered these headphones to provide a high-quality listening experience by blocking out ambient sounds, so you can fully immerse yourself in your music. It's great to know that this feature, along with the comfortable fit and excellent value, has made such a positive impression on you.

      Thanks for choosing Sony. have a great listening day!
      DiegoV Sony_US

  • Rated 5 out of 5 stars

    Headphones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really good head phones great for the gym. Best purchase.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi MiguelT!
      It is most rewarding to hear that our WH-CH720N headphones have been a great purchase for you, especially for the gym.

      We designed them to be lightweight and comfortable for long use, and we're so glad that's working out while you're active.

      Thanks so much for choosing Sony!
      Best regards,
      Estefany Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Solid BT headphones for a good price.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These headphones are surprisingly good for the price. The sound is rich and the Bluetooth works consistently. No complaints.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi PaulJ, Great! You definitely made the right choice. We are extremely pleased you are enjoying the superb sound quality and amazing performance of the headphones. It sounds like we hit the mark with the WH-CH720N. Our WH-CH720N headphones allow you to enjoy natural vocals, crystal-clear sound and balanced tuning audio, thanks to the Integrated Processor V1 and Digital Sound Enhancement Engine (DSEE), producing a high-quality sound exactly as the artists intended. The Precise Voice Pickup technology Wind Noise Reduction Structure will give you a clear and natural conversation during calls. Thank you for your purchase and for the 5-star rating! -Jess Sony_US

  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Great price and great buy noise cancelation unit

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good headphones. Noise cancelation works very good. Great price. Happy with purchase.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Awesome, CQ2020! We're glad you are impressed with the noise canceling function of the headphones. Enjoy and thanks for choosing Sony. -Craig Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Unique headphones the best on the market for the p

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They are worth what they cost very good sound excellent amazing very nice color also satisfied with them super duper

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello Checjita, Great! We are truly happy that you are very much satisfied with the sound quality and you like the color of your new Sony WHCH720N. Our WH-CH720N headphones allow her to enjoy natural vocals, crystal-clear sound and balanced tuning audio, thanks to the Integrated Processor V1 and Digital Sound Enhancement Engine (DSEE), producing a high-quality sound exactly as the artists intended. The Precise Voice Pickup technology Wind Noise Reduction Structure will give her a clear and natural conversation during calls. You chose the best for her. Thank you for trusting Sony! - Marco Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Good headphones

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've been happy with these headphones so far. Good sound quality

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi TravisE, We're glad that you're enjoying your WHCH720N. Your feedback is greatly appreciated and thank you for choosing Sony. Erin Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Headphones

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love these headphones sound great easy to use and set up

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi possum,

      Great! We're thrilled that you like the sound quality and user-friendly functions of the headphones. Thank you for choosing Sony!

      -Ralph Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Best earphones ever

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love these over the ear headphones, best sound ever, noise canceling i have ever had

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Metim,

      Thank you for the purchase! We're happy to hear that you like the sound quality and noise canceling of the headphones. We appreciate the 5-star rating and thank you for choosing Sony!

      -David Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great head phones for listening to books.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great head phones for me, I use to listen to books. Price was good for my purpose.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Wonderful, GarryS! We're glad you're happy with your purchase. Make sure to keep your device's firmware up to date to enjoy all its features. Thanks for choosing Sony! -Craig Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Fantastic noise blocking

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are fantastic. They drown out 2/3 of the noise from my riding mower. Great sound too.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Mountainmanrb, great! We're glad you like our product! Thanks for choosing Sony. ~Earl Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Sounds good, fair price

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are great for listening to TV when others are sleeping. Sound is good for music, movies, regular TV

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi TomE, We are glad that your new Sony WHCH720N wireless noise canceling headphones work for your needs and that you like their sound quality. Thank you for your purchase. Enjoy! Vincent Sony_US

  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Great headphones.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great headphones. Has a long charge so no worries about thr battery dying

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Duffman, We're glad you're happy with your purchase. Make sure to keep your device's firmware up to date to enjoy all its features. Thanks for choosing Sony! -Craig Sony_US

  • Rated 4 out of 5 stars

    Thank you!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good for the price!! Would definitely recommend to someone.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Thank you for the review, JonahG!
      We are so pleased to hear that you find the WH-CH720N headphones to be a great value! We strive to deliver excellent quality and performance at every price point.

      We appreciate your strong recommendation to others and thank you for choosing Sony!

      Best regards, Gus, Sony Social Media Team sony-global

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Sony Over the ear Headphones

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound is very good. I listen to a lot of Classical music, the sound is very nice.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Tommy, Awesome! We're so happy to hear you love the incredible audio of these headphones and you are having an enjoyable listening experience, especially to your favorite classical music. At Sony we strive to put forward the best possible products for our customers. It sounds like we hit the mark with the WH-CH720N. Thank you for choosing Sony! -Jess Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Sony headphones.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very excellent product I will recommend it to anyone Best Buy is the best for Electronics.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi MatthewP,

      Awesome! We're glad to hear that you like your new Sony headphones. We appreciate the 5-star rating and recommendation. Thank you for choosing Sony!

      -David Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Father’s Day gift

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought for dad for Father’s Day, he loves them, definitely an upgrade from his old falling apart ones, always has them on.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi JoseD, Great choice! We're happy to hear that your dad loves his new headphones. Turn down the world's noise with the long-lasting noise cancellation performance. Featuring Dual Noise Sensor technology and an Integrated Processor V1, the WH-CH720N allows you to fully immerse yourself in music without any distractions. Ergonomically designed to be lightweight, comfortable, and with up to 35 hours of battery life, you’ll almost forget you’re wearing it. Thanks for choosing Sony! Erin Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Sony headphones

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good quality headphones at a fair price. Bought the headphones for the noise canceling feature and got exactly what I wanted.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi RobertH, Great! We're glad that you are enjoying the noise canceling function and overall quality of your headphones. Turn down the world's noise with the long-lasting noise cancellation performance. Featuring Dual Noise Sensor technology and an Integrated Processor V1, the WH-CH720N allows you to fully immerse yourself in music without any distractions. Ergonomically designed to be lightweight, comfortable, and with up to 35 hours of battery life, you’ll almost forget you’re wearing it. Thanks for choosing Sony! Erin Sony_US