Customer Ratings & Reviews

Thank you for the fantastic review, Kibo0611!

We are absolutely thrilled to hear that your sister is loving her new WH-CH720N headphones! It’s wonderful to know that both the color and the sound quality exceeded your expectations. There is nothing quite like giving a gift that earns a 10/10 recommendation!

Thank you for making Sony a part of such a special gift. We hope she continues to enjoy them for a long time to come!

Best regards,

Gus, Sony North America Customer Support

Hi MichaelH,
Thank you so much for taking the time to leave an excellent rating! We're really glad that your investment with your new Sony headphones is worth it. Nice to know you are enjoying the noise cancellation and long battery life of the unit. Turn down the world's noise with the long-lasting noise cancellation performance. Featuring Dual Noise Sensor technology and an Integrated Processor V1, the WH-CH720N allows you to fully immerse yourself in music without any distractions. Ergonomically designed to be lightweight, comfortable, and with up to 35 hours of battery life, you’ll almost forget you’re wearing it. Thanks for choosing Sony! - Kris

Hi VictorA,

We are so happy to hear that the WH-CH720N headphones made for a perfect Christmas gift! It is wonderful to know that the recipient is pleased with the noise cancellation and the overall experience.

Thanks for choosing Sony.

Best regards, Eliab

Hi Bilal10,
Thank you for leaving us a perfect rating! We really appreciate your satisfaction with the incredible sound quality and comfortable fit of your new headphones. Turn down the world's noise with the long-lasting noise cancellation performance. Featuring Dual Noise Sensor technology and an Integrated Processor V1, the WH-CH720N allows you to fully immerse yourself in music without any distractions. Ergonomically designed to be lightweight, comfortable, and with up to 35 hours of battery life, you’ll almost forget you’re wearing it. Thanks for choosing Sony! - Kris

Thank you for the fantastic review, John!

What an amazing gift for your team! We are so pleased to hear that they are loving the audio quality and noise cancellation on their WH-CH720N headphones. It’s great to know these are helping make their travel much more enjoyable.

Thank you for choosing Sony for your team!

Best regards,

Gus, Sony Social Media Team

Thank you for the fantastic review, JeffD!

We’re honored that the WH-CH720N is your first pair of headphones! It’s great to hear that they are doing exactly what you bought them for and that you're enjoying the experience so far.

Thank you for choosing Sony for your first step into the world of headphones!

Best regards,

Gus, Sony Social Media Team

Hello CharlesH,

Thank you for choosing Sony!

We’re honored to hear that the WHCH720N headphones offer just the right balance between quality and value for you. It’s wonderful to know they make a great gift, as we aim to provide products that fit a variety of preferences and occasions. Your feedback encourages us to keep delivering reliable and versatile audio experiences.

Best regards,
-Fred

Hello KatherineO,

Thank you for choosing Sony!

We're elated to hear that your WH-CH720N headphones have been your favorite in years, providing quick charging, excellent sound quality, durability, and comfort. Your thoughtful feedback about the value despite the price change is greatly appreciated. Thank you for sharing your experience with us!

Best regards,
-Fred

Hi JasperO, we're glad you like the sound quality of our product! Turn down the world's noise with the long-lasting noise cancellation performance. Featuring Dual Noise Sensor technology and an Integrated Processor V1, the WH-CH720N allows you to fully immerse yourself in music without any distractions. Ergonomically designed to be lightweight, comfortable, and with up to 35 hours of battery life, you’ll almost forget you’re wearing it. Thanks for choosing Sony! ~Earl

Hi Andrea,

We are immensely pleased to hear that your WH-CH720N headphones are providing the comfort and long-lasting performance you need! To achieve that "barely-there" feel, we designed these to be our lightest overhead wireless noise-canceling headphones yet, featuring high-quality earpads that distribute pressure evenly. They are powered by our Integrated Processor V1—the same chip found in our flagship models—to ensure premium sound and efficient battery management, giving you up to 35 hours of playback so your music stays with you all day long.

Thank you for trusting Sony with your audio journey.

Best regards,
Dominick

Thank you for the fantastic review, KyleV!

We are so glad to hear you're loving the WH-CH720N! It’s awesome to know that your first experience with these headphones is hitting a high note.

Welcome to the Sony family!

Best regards,
Gus, Sony Social Media Team

Hi KellyL,
Thank you for such a great review! We're glad you like the comfortable fit, great color, and superb sound quality of your WHCH720N headphones. Your satisfaction means a lot to us. Thanks for choosing Sony! - Kris

Hello Mo143,

Thank you for choosing Sony!

We're elated to hear that the WHCH720N headphones are delivering the quality you expect and that your daughter is enjoying them so much. It’s rewarding to know our products can stand out even among higher-priced options.

Best regards,
-Fred

Hello Zel8,

Thank you for choosing Sony!

It brings us great joy to hear that you appreciate the noise cancellation feature of your WHCH720N headphones. We're glad the app’s functionality and lightweight design enhance your overall experience, making it both convenient and enjoyable to use. Your thoughtful feedback encourages us to keep innovating and delivering products that fit seamlessly into your lifestyle.

Best regards,
-Fred

Hello DeannaA,
That's awesome! We're glad that you found the perfect headphone for your needs and we're happy that that is our WHCH720N headphone. Enjoy the comfort and amazing sound quality but in an affordable price. Thank you for choosing Sony! - Marco

Hello Morgan!
Thank you so much for your feedback! We are delighted to hear how much you’re enjoying your WHCH720N headphones.

Thanks for choosing Sony!
Best regards,
Estefany

Hi JJMul,
Thank you for your positive feedback! This is definitely a great gift idea. Nice to hear you like the great sound and comfortable fit of the WHCH720N headphones. Turn down the world's noise with the long-lasting noise cancellation performance. Featuring Dual Noise Sensor technology and an Integrated Processor V1, the WH-CH720N allows you to fully immerse yourself in music without any distractions. Ergonomically designed to be lightweight, comfortable, and with up to 35 hours of battery life, you’ll almost forget you’re wearing it. Thanks for choosing Sony! - Kris

Hi Lemonhead,

Awesome! We're glad that you like the sound quality, design, and comfort of the headphones. Thank you for choosing Sony!

-Ralph

Hello AnthonyG,

Thank you for choosing Sony!

We're excited to hear that the WHCH720N headphones deliver great sound whether used with a cell phone or a personal CD player. It’s rewarding to know they perform reliably across different devices as intended.

Best regards,
-Fred