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Customer Ratings & Reviews

$158.90
Save $19.10
Comp. Value: $178.00

Customer reviews

Rating 4.6 out of 5 stars with 2785 reviews

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Rating by feature

  • Sound Quality

    Rating 4.7 out of 5 stars

  • Battery Life

    Rating 4.8 out of 5 stars

  • Connectivity

    Rating 4.7 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 67 Showing 1,321-1,340 of 2,785 reviews
  • Rated 5 out of 5 stars

    Solid budget headphones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Comfortable and functional, solid budget headphones.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello user879489,

      Thanks for your fantastic review of the WH-CH720N headphones! We're happy to hear that you find them comfortable, functional, and a solid choice for the price.

      We designed the WH-CH720N to offer a great balance of features, including effective noise cancellation and excellent audio quality, in a lightweight and comfortable design. Please don't forget to install the Sony | Sound Connect app to elevate your experience!

      Thanks for choosing Sony.

      Sincerely,
      Jenn | Sony Social Media Team. Sony_US

  • Rated 5 out of 5 stars

    BEST HEADPHONES

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely the best headphones I’ve ever bought. Amazing sound and works great!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi, HopeS,

      Thanks for the review and the 5-stars rating! We are very glad to hear how much you are loving your Sony Headphones and the amazing Sound quality it brings! With a modern and comfortable design, we are sure you can enjoy listening to your favorite songs for a very long time with no issue at all! Do not forget to download the Sony Sound Connect app to enhance the experience.

      Thanks for choosing Sony, have a fantastic day!
      -DiegoV Sony_US

  • Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product so far to use while working out at the gym

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      That's awesome, CarlH! We're glad that you like your new Sony headphones. Make sure to keep your device's firmware up to date to enjoy all its features. Thanks for choosing Sony! -Craig Sony_US

  • Rated 5 out of 5 stars

    Great headphones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound is amazing. Weight is good. Really cuts outside noise

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Buy Sony

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got these on sale and they are definitely the best over the ear headphones for the price ! !

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect sound.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought them for my dad and he loves them. He said the bass is nice and they fit perfectly around the ears. Not too tight and not too loose. He said the sound quality is amazing.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Awesome, Selena! We're glad your dad loves his new headphones. Enjoy and thanks for choosing Sony. -Craig Sony_US

  • Rated 5 out of 5 stars

    Great Wireless Headphones

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to pair with devices and great sound. Would recommend to anyone.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi, HopeS,

      Thanks for the review and the 5-stars rating! We are very glad to hear how much you are loving your Sony Headphones and the amazing Sound quality it brings! With a modern and comfortable design, we are sure you can enjoy listening to your favorite songs for a very long time with no issue at all! Do not forget to download the Sony Sound Connect app to enhance the experience.

      Thanks for choosing Sony, have a fantastic day!
      -DiegoV Sony_US

  • Rated 5 out of 5 stars

    Headphones

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Daughter loves them! Still work great after purchasing them over 6 months ago.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi CareneM,

      We're thrilled to hear your daughter loves her WH-CH720N headphones and that they are still working great after six months! It's wonderful to know that we are providing a durable and enjoyable listening experience.

      Thanks for choosing Sony!

      Sincerely,
      Jenn | Sony Social Media Team. Sony_US

  • Rated 5 out of 5 stars

    Great headphones

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great headphones got them for my wife she approved!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello GeorgeR,

      Thanks for the five-stars! We're delighted to hear your wife approved the WHCH720N headphones—such a win-win for you and us, of course!

      These headphones are designed to be comfortable and deliver great sound quality with effective noise cancellation, making them a fantastic choice for everyday use.

      Thanks for choosing Sony!

      Sincerely,
      Jenn | Sony Social Media Team. Sony_US

  • Rated 5 out of 5 stars

    Solid purchase

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Comfortable fit, and good sound. App works for EQ.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi tyjh01, Excellent! We're very happy to hear that you're enjoying the comfortable fit, great sound quality, and the equalizer feature within the Sony Headphones Connect app. Thanks for choosing Sony! -Sam Sony_US

  • Rated 4 out of 5 stars

    Fantastic

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its too good, sound quality is superb. Battery life is also good

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Thank you for your fantastic review, Lucky!

      We are so pleased to hear that you think the WH-CH720N headphones are too good. It's rewarding to know that you are enjoying the superb sound quality and that the battery life is meeting your needs.

      Thank you again for choosing Sony and for sharing your experience!

      Best regards, Gus, Sony Social Media Team Sony_US

  • Rated 5 out of 5 stars

    Amazing

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Headphones are amazing i love the noise cancelation. They sound really good, good quality

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Cristian,
      Thank you for such a great review! We're delighted to hear how much you love the amazing sound quality and noise canceling features of the WHCH720N. Your satisfaction with our product is our top priority. Turn down the world's noise with the long-lasting noise cancellation performance. Featuring Dual Noise Sensor technology and an Integrated Processor V1, the WH-CH720N allows you to fully immerse yourself in music without any distractions. Ergonomically designed to be lightweight, comfortable, and with up to 35 hours of battery life, you’ll almost forget you’re wearing it. Thank you for choosing Sony! - Kris Sony_US

  • Rated 5 out of 5 stars

    Noise cancelling best

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent priduct, noise cancelling its perfect for my use.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello Maru,

      We're so glad to hear you find the WH-CH720N headphones an excellent product and that the noise canceling is perfect for your needs.

      We design these headphones to provide a great listening experience by reducing distractions, so it's fantastic to know it's working so well for you.

      Thanks for choosing Sony!

      Sincerely,
      Jenn | Sony Social Media Team. sony-global

  • Rated 5 out of 5 stars

    Amazing!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought them for my 14 year old son and he loves them!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello BelindaV,

      Thank you for choosing Sony!

      We're delighted to learn that your 14-year-old son is enjoying his WH-CH720N headphones! We truly appreciate you sharing your experience. Knowing that we've made a positive impression means the world to us. Thank you!

      Best regards,
      -Fred Sony_US

  • Rated 5 out of 5 stars

    Mrs.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this for use in airplane and its the best headphones and good prive.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ear Phones

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Earphones were a gift for my granddaughter, who has been enjoying them immensely, and finds them a huge improvement over ear buds - great sound

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi AntoinetteG, Awesome! We are so glad to hear that you are happy with your purchase! Thank you for choosing Sony! -Carl Sony_US

  • Rated 5 out of 5 stars

    Great

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was for my kid. And she enjoys it. Good battery life, great sound quality

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi, NigoraA

      Thanks for the review and the 5-stars rating! It brings us great joy to hear how much your daughter is enjoying your Sony headphone's top-technology features! With up to 50 hours of battery, amazing Sound quality and modern and comfortable design, she'll be able to enjoy listening to her favorite tunes for a prolonged time!

      Thanks for choosing Sony, have a wonderful day!
      -DiegoV Sony_US

  • Rated 4 out of 5 stars

    Pretty good value.

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Lightweight and comfortable enough to wear for 3-4 hours at a time. Noise cancellation isn't the best, but it does noticeably eliminate background noise to a degree that you can use lower volume and block out ambient noise. My main gripe is the buttons aren't easy to identify by feel and the material inside the earcups feels cheap for headphones of this price. Otherwise, the battery life is 8/10, sound quality is 7.5/10 and value is 7.5/10

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello EmmanuelR,
      Thank you for your purchase and for sharing your honest review with our WHCH720N. We're glad that you are satisfied with the sound quality, noise canceling capability and battery life of your headphone. To help you familiarize with the parts and buttons, please check this helpful link.

      Location and function of parts
      https://helpguide.sony.net/mdr/2966/v1/en/contents/TP1000776825.html

      We value your insight and thank you for choosing Sony! Enjoy!- Marco Sony_US

  • Rated 5 out of 5 stars

    Sony Bests Beats.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought these for my 14 year old Grandson as a Christmas gift. His aunt got him a pair of Beats, also a Christmas gift. He decided that he liked the Sony far more, and returned the Beats. He told me that the Sony felt better, and sounded better. I always with Sony for my electronics. Never any regrets when you go for reliable quality.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi 1Mike2, we're glad you like our product! Turn down the world's noise with the long-lasting noise cancellation performance. Featuring Dual Noise Sensor technology and an Integrated Processor V1, the WH-CH720N allows you to fully immerse yourself in music without any distractions. Ergonomically designed to be lightweight, comfortable, and with up to 35 hours of battery life, you’ll almost forget you’re wearing it. Thanks for choosing Sony! ~Earl Sony_US

  • Rated 5 out of 5 stars

    Love them!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sound quality is amazing.. and that color...perfect

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Hmc93, We are thrilled to hear that you love your new Sony WHCH720N wireless noise canceling headphones. Thank you so much for choosing Sony! Enjoy! Vincent Sony_US