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Customer Ratings & Reviews

$158.90
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Comp. Value: $178.00

Customer reviews

Rating 4.6 out of 5 stars with 2791 reviews

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Rating by feature

  • Sound Quality

    Rating 4.7 out of 5 stars

  • Battery Life

    Rating 4.8 out of 5 stars

  • Connectivity

    Rating 4.7 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 81 Showing 1,601-1,620 of 2,791 reviews
  • Rated 4 out of 5 stars

    Decent headphones

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice headphones for the price!! Deep bass! Fit just right

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi JudyB, wow! We're glad you are enjoying our product! Turn down the world's noise with the long-lasting noise cancellation performance. Featuring Dual Noise Sensor technology and an Integrated Processor V1, the WH-CH720N allows you to fully immerse yourself in music without any distractions. Ergonomically designed to be lightweight, comfortable, and with up to 35 hours of battery life, you’ll almost forget you’re wearing it. Thanks for choosing Sony! ~Earl Sony_US

  • Rated 4 out of 5 stars

    Great purchase

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The fact how inexpensive this purchase was for the sound quality is worth it. I don’t need to turn it off - it will shut off automatically. Connecting to Bluetooth is a breeze and so far the battery life is solid (I don’t need to charge for 3 days continuous use) Although, I can’t keep it on for more than few hours but other than that great buy!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Kate,
      Thank you for sharing your great experience with us! We're glad we were able to give you a great deal. Nice to know you like the incredible sound, features, easy Bluetooth connection, and long battery life of your new headphones.

      Turn down the world's noise with the long-lasting noise cancellation performance. Featuring Dual Noise Sensor technology and an Integrated Processor V1, the WH-CH720N allows you to fully immerse yourself in music without any distractions. Ergonomically designed to be lightweight, comfortable, and with up to 35 hours of battery life, you’ll almost forget you’re wearing it. Thank you for choosing SONY! - Kris Sony_US

  • Rated 5 out of 5 stars

    Great headphones for budget!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product if you're wanting to buy headphones on a Budget. Noise cancellation works well also, and the sound is great for the price. High recommendation for a budget

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Wellness365, We're glad that you're enjoying your WHCH720N. Your feedback is greatly appreciated and thank you for choosing Sony. Erin Sony_US

  • Rated 4 out of 5 stars

    Good Quality

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Soft on the ears good quality for the price.. Love them

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi David, we appreciate your positive review!

      Glad you're enjoying the comfort and quality of the WH-CH720N headphones.

      Thanks for choosing Sony!

      Sincerely,
      Jenn. Sony_US

  • Rated 5 out of 5 stars

    Sony

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The is my first over the ear headphones and i loved it, ive been just using my jabra elites for a long time now and decide to get something else. Its comfortable, light weight and the sound quality is great. Would recommend this product.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Yang, we're glad you are enjoying your new headphones! Turn down the world's noise with the long-lasting noise cancellation performance. Featuring Dual Noise Sensor technology and an Integrated Processor V1, the WH-CH720N allows you to fully immerse yourself in music without any distractions. Ergonomically designed to be lightweight, comfortable, and with up to 35 hours of battery life, you’ll almost forget you’re wearing it. Thanks for choosing Sony! ~Earl Sony_US

  • Rated 5 out of 5 stars

    Music

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great for autistic, developmentally, disabled child

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Definitely recommend!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have bigger ears and these fit comfortably over them! They're very comfortable for working out and for studying. The noise cancelling is really nice, and the ambient sound is also nice since it still covers some background noise. The one thing I wish was that it folded into a case, but otherwise, everything is perfect about them!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi AJM4,
      Awesome! We're glad that you like the comfortable fit, Noise cancellation and Ambient sound mode of your new headphones.Sony values the opinions of customers and is always striving to provide the best experience possible. Turn down the world's noise with the long-lasting noise cancellation performance. Featuring Dual Noise Sensor technology and an Integrated Processor V1, the WH-CH720N allows you to fully immerse yourself in music without any distractions. Ergonomically designed to be lightweight, comfortable, and with up to 35 hours of battery life, you’ll almost forget you’re wearing it. Thanks for the recommendation and for choosing Sony! - Kris Sony_US

  • Rated 5 out of 5 stars

    Great value for money

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good value for money. Battery lasts long and has decent sound.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi JallowA, we're glad you like the battery and sound quality of our product! Thanks for choosing Sony! ~Earl Sony_US

  • Rated 4 out of 5 stars

    Not bad for $100.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not bad for $100. Sound quality and ANC are good. The headset sync well will my TV Bluetooth, minimal audio lag. They are light and comfortable, but do get a little sore after a couple of hours. I wish the ear cups were hinged for a more compact storage. But hey, for a hundred bucks, I'd buy again.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi JHH75, We appreciate your feedback and we are glad that you like the sound quality and noise canceling feature of your Sony wireless headphones. Our WH-CH720N headphones allow you to enjoy natural vocals, crystal-clear sound and balanced tuning audio, thanks to the Integrated Processor V1 and Digital Sound Enhancement Engine (DSEE), producing a high-quality sound exactly as the artists intended. The Precise Voice Pickup technology Wind Noise Reduction Structure will give you a clear and natural conversation during calls. We take all user input seriously and will make sure your comments reach the appropriate person. Thank you for trusting Sony! Vincent Sony_US

  • Rated 5 out of 5 stars

    Both quality and service

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent sound quality and reception. Service as always is exceptional.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi RobertD, Awesome! We are so glad to hear that you are happy with your purchase! Thank you for choosing Sony! -Carl Sony_US

  • Rated 4 out of 5 stars

    Excellent

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product quality as expected from sony, sound and noise cancellatiion is very good

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best headphones ever!!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the noise canceling feature. I use the headphones at the gym. I BARELY hear anything besides my music. They are nice and lightweight so I don't get headaches. They fit perfectly over my ears as well. The battery life is long and is a quick charge.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi BestBuyJunkie,
      Thank you so much for such a great review! We're happy to hear you love the great sound, noise canceling features, lightweight, and comfortable fit of your new headphones. Turn down the world's noise with the long-lasting noise cancellation performance. Featuring Dual Noise Sensor technology and an Integrated Processor V1, the WH-CH720N allows you to fully immerse yourself in music without any distractions. Ergonomically designed to be lightweight, comfortable, and with up to 35 hours of battery life, you’ll almost forget you’re wearing it. Thanks for choosing Sony! - Kris Sony_US

  • Rated 5 out of 5 stars

    Sony headsets

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good, has good noise cancellation and the Music sounds very nice like I’m in a concert. I bought the as a gift for my boyfriend and he loved it. He told me he wanted headsets preferably sony and he love this gift, he used it for his 25 hour flight back to Norway

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Krystal, We're glad that you are enjoying your new headphones. Turn down the world's noise with the long-lasting noise cancellation performance. Featuring Dual Noise Sensor technology and an Integrated Processor V1, the WH-CH720N allows you to fully immerse yourself in music without any distractions. Ergonomically designed to be lightweight, comfortable, and with up to 35 hours of battery life, you’ll almost forget you’re wearing it. Thanks for choosing Sony! Erin Sony_US

  • Rated 5 out of 5 stars

    jbarbati

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great quality. I love it! I am so pleased with this purchase.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Okay.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Seem a bit on the light side and flimsy but do the job.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Budget Headphones

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really great quality for 150 bucks. Noise cancelation is pretty decent. Good enough to drown out loud music or traffic. The speakers in the headphones kind of go into the ear, so you need to put the headphones on correctly. Very comfortable, though. 9/10

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Elijah,
      Thank you for the 5-star rating! We're glad you like the quality, noise cancellation, and comfortable fit of your new headphones. Turn down the world's noise with the long-lasting noise cancellation performance. Featuring Dual Noise Sensor technology and an Integrated Processor V1, the WH-CH720N allows you to fully immerse yourself in music without any distractions. Ergonomically designed to be lightweight, comfortable, and with up to 35 hours of battery life, you’ll almost forget you’re wearing it. Thanks for choosing Sony! - Kris Sony_US

  • Rated 5 out of 5 stars

    Sony head set

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These headphones are the best i have bought. The onl down side is thr mic when people call they can hear me.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello GerardE,

      Thank you so much for taking the time to leave us a 5-star rating! We truly appreciate your positive feedback and are delighted to hear that you are enjoying your headphones overall. However, we are genuinely sorry to learn that you are encountering some difficulties with the microphone functionality.

      To assist you in resolving this issue, I would like to kindly direct your attention to the following link: https://helpguide.sony.net/mdr/2966/v1/en/contents/TP1000777007.html. This resource contains a variety of helpful steps that you can take to potentially enhance the sound quality during your calls.

      We sincerely hope that the information provided will be beneficial to you and will help improve your experience with the product. Thank you once again for choosing Sony, and please do not hesitate to reach out if you have any further questions or concerns.

      Best regards,
      Craig Sony_US

  • Rated 5 out of 5 stars

    Sony

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound quality light and portable unlike other models

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi DeantaA, Excellent choice! We are so glad to hear that you are happy with your purchase! Thank you for choosing Sony! -Carl Sony_US

  • Rated 5 out of 5 stars

    good headphones

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    they seem to work well. They are my son's and he has had no complaints

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi lmbrjk, Awesome! We are so glad to hear that you are happy with your purchase! Thank you for choosing Sony! -Carl Sony_US

  • Rated 3 out of 5 stars

    Would not recommend if you have a windows laptop

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They were nice and sound quality was good. However, for some reason it did not connect to my windows laptop :(

    No, I would not recommend this to a friend