Customer Ratings & Reviews
- Model:
- WHCH720N/B
- SKU:
- 12238159
Rating by feature
- Sound Quality
Rating 4.7 out of 5 stars
- Battery Life
Rating 4.8 out of 5 stars
- Connectivity
Rating 4.7 out of 5 stars
to a friend
Great Stylish Headphones
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great stylish headphones and at a great price for anyone in the market 10/10 would buy again!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Josh, Thanks for the 5-star rating! Enjoy and thanks for choosing Sony! -Craig
AWESOME Christmas gift
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These are for my brother's Christmas gift, but what ive seen of them and heard they are going to be awesome for him!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Bartan, Thank you so much for the 5-star rating! We are glad to hear that you are enjoying your new TV! Turn down the world's noise with the long-lasting noise cancellation performance. Featuring Dual Noise Sensor technology and an Integrated Processor V1, the WH-CH720N allows you to fully immerse yourself in music without any distractions. Ergonomically designed to be lightweight, comfortable, and with up to 35 hours of battery life, you’ll almost forget you’re wearing it. Thank you for choosing Sony! -Carl
Sony headphones
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Really good product, noise cancelation, adjustable the only thing i didnt like is that you can kinda feel the plastic inside the ear muff, maybe added cushion there too, they would be perfect.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi GinaH, We're glad that you like the noise canceling function. We appreciate your feedback and insights. Sony values the opinions of customers and is always striving to provide the best experience possible. Turn down the world's noise with the long-lasting noise cancellation performance. Featuring Dual Noise Sensor technology and an Integrated Processor V1, the WH-CH720N allows you to fully immerse yourself in music without any distractions. Ergonomically designed to be lightweight, comfortable, and with up to 35 hours of battery life, you’ll almost forget you’re wearing it. Thanks for choosing Sony! Erin
The ear bridge!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Super, very easy, soundly, NC, this is a great product!
I would recommend this to a friendDoes not hold a charge - short cord.
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Doesn’t pair well — can’t really determine sound quality-possible connectivity issue.
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi KathyW,
We're very sorry to hear that you're having trouble with the connectivity of your new WH-CH720N headphones. We want to ensure you get the great sound quality you expect from them.
A common first step to resolve pairing and connectivity issues is to reset the headphones. You can do this by pressing and holding the power and play/call buttons for about 10 seconds until the indicator flashes.
If that doesn't work, initializing them to factory settings can often fix the issue. Please also make sure you have the latest software installed using the Sony | Headphones Connect app, as this can improve performance and stability.
If the problem persists, please contact our support team directly for more in-depth troubleshooting. You can do it through this link: https://us.esupport.sony.com/support/s/support-contact?language=en_US
Thanks for choosing Sony.
Best regards,
Eliab
Reliable Headphones
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These headphones have great sound quality and noise cancellation. Can be a little difficult to connect but overall very good headphones!
I would recommend this to a friendGreat
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great headphones sound quality is nice and very loud to
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Jesse2014, Thanks for the 5-star rating! Enjoy and thanks for choosing Sony. -Craig
Love it!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love this product. The quality materials and sound is amazing. I enjoy the ability to adjust the sound as well. 100% recommend.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi NatashaR, Fantastic! We're so glad to hear that you love the built quality, amazing sound, and the ability to adjust your sound preference using the Sony headphones connect app. Featuring Dual Noise Sensor technology and an Integrated Processor V1, the WH-CH720N allows you to fully immerse yourself in music without any distractions. Ergonomically designed to be lightweight, comfortable, and with up to 35 hours of battery life, you’ll almost forget you’re wearing it. Thanks for choosing Sony! -Sam
Good value
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Comfortable. Very good sound. ANC very effective. Kinda tricky getting them to synch w treadmills at gym. Good value for a lower-end set of cans.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi BobM, Thanks for the feedback, We're glad you're happy with your purchase. Make sure to keep your device's firmware up to date to enjoy all its features. Thanks for choosing Sony! -Craig
Hopefully Sony headphones lives up to its brand re
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought this for my daughter and she has been liking it so far. Hopefully Sony headphones lives up to its brand reputation.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi RatanRajavinayakam, thanks for choosing and purchasing our product. We're glad your daughter is enjoying our her new headphones! Turn down the world's noise with the long-lasting noise cancellation performance. Featuring Dual Noise Sensor technology and an Integrated Processor V1, the WH-CH720N allows you to fully immerse yourself in music without any distractions. Ergonomically designed to be lightweight, comfortable, and with up to 35 hours of battery life, you’ll almost forget you’re wearing it. Thanks for choosing Sony! ~Earl
Good Quality
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.the headphones were amazing! the sound quality awesome. they were very comfortable on my ears. the only downside is that they dont come with a storage pouch and arent able to fold them to be put away when not in use.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Ernesto, We're glad that you like the sound quality and comfort. Sony values the opinions of customers and is always striving to provide the best experience possible. Turn down the world's noise with the long-lasting noise cancellation performance. Featuring Dual Noise Sensor technology and an Integrated Processor V1, the WH-CH720N allows you to fully immerse yourself in music without any distractions. Ergonomically designed to be lightweight, comfortable, and with up to 35 hours of battery life, you’ll almost forget you’re wearing it. Thanks for choosing Sony! Erin
Magnificent
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Comfortable, reliable, and also durable. Highly recommended to anyone looking for some low cost and great quality headphones.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi MarcoZ, We are glad to hear your experience with your Sony wireless headphones. Our WH-CH720N headphones allow you to enjoy natural vocals, crystal-clear sound and balanced tuning audio, thanks to the Integrated Processor V1 and Digital Sound Enhancement Engine (DSEE), producing a high-quality sound exactly as the artists intended. The Precise Voice Pickup technology Wind Noise Reduction Structure will give you a clear and natural conversation during calls. Thank you for choosing Sony! Vincent
Great value
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These work really well and noise cancellation is as good as some of the more expensive brands.
I would recommend this to a friendBrand response from SonyListens
Posted .Hello ChrisB,
Great! Thanks for the feedback and we're glad that you appreciate the noise canceling capability of our WHCH720N headphone. Thank you for choosing Sony! - Marco
Sony headphones
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.They’re comfortable music quality be bumping once you change them settings stays on my head i when I’m hitting the bags in the gym I really fw them no cap
I would recommend this to a friendBrand response from SonyListens
Posted .Hi SamuelP, Great! We're thrilled to hear you're enjoying the amazing sound quality of your new Sony WHCH720N headphones. Turn down the world's noise with the long-lasting noise cancellation performance. Featuring Dual Noise Sensor technology and an Integrated Processor V1, the WH-CH720N allows you to fully immerse yourself in music without any distractions. Ergonomically designed to be lightweight, comfortable, and with up to 35 hours of battery life, you’ll almost forget you’re wearing it. Thanks for choosing Sony! -Sam
Best headphones ever
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It’s really amazing. Very firm on the ears. If you charge it for just a few minutes, will literally last for hours.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi PEeep,
Awesome! It's wonderful to hear that you are having a great time with your new Sony headphones. We really appreciate that you like the comfortable fit, fast charging, and long battery life of the unit. Featuring Dual Noise Sensor technology and an Integrated Processor V1, the WH-CH720N allows you to fully immerse yourself in music without any distractions. Ergonomically designed to be lightweight, comfortable, and with up to 35 hours of battery life, you’ll almost forget you’re wearing it. Thanks for choosing Sony! - Kris
Good item
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I recommend these headphones, excellent sound, no noises can be heard.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi MariaG, Excellent choice! We are so glad to hear that you are enjoying your new WHCH720N! Thank you for choosing Sony! -Carl
Worst than last gen
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Worst than last gen, almost the same as least gen when you use noise canceling. Get the wh 1000xm4 for good quality. Love the inclusion of an audiojack tho.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi GeorgeJ, thank you for taking the time to share your feedback regarding the WH-CH720N. We sincerely apologize for your disappointment with the noise cancellation performance compared to previous models. We appreciate your input as it helps us continuously improve our products.
To enhance your experience with the noise cancellation feature, we recommend ensuring that the ear cups are properly positioned and sealed over your ears, as a secure fit can significantly improve performance. Additionally, updating the headphones' firmware through our Sound Connect app may also enhance their functionality.
We're glad to hear that you appreciate the inclusion of the audio jack. Your feedback is invaluable to us.
Thank you for considering Sony products and we hope to deliver a better experience in the future.
Best regards,
Estefany
Perfect Gift
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These headphone have great sound and battery life. Owned a pair of Beats prior to purchasing these Sony’s.
I would recommend this to a friendBrand response from SonyListens
Posted .Excellent choice, JermaineJ! We are so delighted to hear that you are enjoying your new WHCH720N! Thank you for choosing Sony! -Carl
Headset
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Wonderful headset! Very lightweight and comfortable, great sound.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi ElizabethM, Thanks for the 5-star rating! We're glad you're happy with your purchase. Make sure to keep your device's firmware up to date to enjoy all its features. Thanks for choosing Sony! -Craig
Super cool
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Functon perfect and very comfortable wear feel, really match all expectations
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Yisu, Thanks for the 5-star rating! We're glad you're happy with your purchase. Make sure to keep your device's firmware up to date to enjoy all its features. Thanks for choosing Sony! -Craig