Customer Ratings & Reviews
- Model:
- WHCH720N/B
- SKU:
- 12246008
Rating by feature
- Sound Quality
Rating 4.7 out of 5 stars
- Battery Life
Rating 4.8 out of 5 stars
- Connectivity
Rating 4.7 out of 5 stars
Customers are saying
Customers love the product's excellent sound quality. They also appreciate its super comfortable design and the incredibly long-lasting battery life.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Battery life, Sound quality
Love it but hate it
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased these for my preteen. The price was great and the product really delivers. They stay charged all day. My daughter loves that!!! I hate the fact, that I have to text in order to get her because the noise canceling is so darn good! I'm pleased with my purchased.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi DominqueL,
We are so glad to hear that your daughter loves her new WH-CH720N headphones! It’s great that the 35-hour battery life is keeping up with her all day, though we certainly understand the struggle of trying to get her attention through that "darn good" noise canceling.
Thanks for choosing Sony.
Best regards,
Eliab
- Pros mentioned:Battery life, Comfort
Lightweight and sound good
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My son Loves them, he really haves dropped them a few times and they are still in good condition lol and also they do last him a while before having to charge again.
I would recommend this to a friendBrand response from SonyListens
Posted .Thank you for the fantastic review!
We are absolutely thrilled to hear that your son is loving his WH-CH720N headphones! It’s great to know they’re standing up to a few drops and that the battery life is keeping up with his listening habits. We design our gear to be as durable as it is high-performing, and it sounds like they’re passing the test!
Thank you for choosing Sony!
Best regards,
Gus, Sony Social Media Team
- Pros mentioned:Battery life, Sound quality
Pretty Good!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very good quality! Light on the ears and many different features on the app. Battery lasts forever! Got it for a good price when it was on sale. However if you don't like the feeling of it being “cheap” i don't recommend the material is very hollow.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi user689988, Awesome! We are so glad to hear that you are happy with your new WHCH720N! Thank you for choosing Sony! -Carl
- Pros mentioned:Battery life, Sound quality
Fantastic quality at a lower price
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I was looking into getting some quality noise canceling headphones because I love listening to music and audibooks without the noise of the rest of the world. I tried listening to both these and Skullcandys and I felt these were a better quality and at a better price. I love the app as well to adjust the bass when listening to music but return it back easily when listening to an audiobook. They're also super lightweight. I'm a huge fan and they've been on non-stop; the battery is great too!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi User859255,
Thank you so much for the fantastic review! We're truly heartened to hear that the Sony WH-CH720N headphones have become your go-to for music and audiobooks.
It's great that you had the chance to compare them and found them to be a better fit for your needs. We designed these headphones to deliver a high-quality listening experience with excellent Noise Canceling, so it's wonderful to know that you're enjoying your content without the distractions of the outside world.
We're also glad you're making use of the Sony | Headphones Connect app to customize the sound. And we agree—the lightweight design and long-lasting battery make them perfect for non-stop use.
Thank you for choosing Sony!
Best regards,
Dominick
- Pros mentioned:Comfort, Sound quality
Love love love
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Love the feature to turn on and off the noise cancellation. Easy to set up. Comfortable to wear and to wear around neck when not using
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Sara, Thank you for your review! We are glad to hear that you are enjoying the sound quality of your new WHCH720N headphones! Thank you for choosing Sony! -Carl
- Pros mentioned:Comfort, Sound quality
Comfortable
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought this for my daughter and she loves it. Sound quality is great. Nice noise canceling feature and comfortable to wear. Truly is an over the ear headphones.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Rezz,
We are excited to hear that your daughter is loving her new WH-CH720N Noise Canceling Headphones! It is wonderful to know that the combination of high-quality sound and effective noise cancellation is providing her with a great listening experience. We designed these to be lightweight and truly over-the-ear to ensure they remain comfortable for long sessions, so we’re glad to hear they fit perfectly.
Thank you for choosing Sony for such a thoughtful gift!
Regards,
Dominick
- Pros mentioned:Battery life, Sound quality
Sony head sets
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It was exactly what I was looking for. Great price, excellent sound. Let's mention the great battery life it has. I've had not to charge these headsets since I purchased them.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi BarbaraC!
Thanks for your feedback! It is fantastic to know that the WH-CH720N is exactly what you wanted and that you're loving the sound, battery life and price.
The WH-CH720N features a massive 50 hour battery life and quick charging, so you can keep the music going for days. It also uses our Integrated Processor V1 for high quality noise canceling and a lightweight design for all day comfort.
We appreciate you choosing Sony!
Best regards,
Estefany
- Pros mentioned:Sound quality
Great sound Quality
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Noise canceling features are amazing! Love to work out and use them for workouts. Super lightweight and love to decompress and listens to music. Can’t live without these.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi VanessaG!
It is most rewarding to hear that your WH-CH720N headphones have become such an essential part of your workouts.
These headphones are our lightest overhead wireless model with noise canceling, designed specifically for long term comfort.
Thanks for selecting Sony headphones!
Best regards,
Estefany
- Pros mentioned:Battery life, Comfort, Sound quality
These headphone are decent!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.They are good! great battery life. Sound quality and ANC are okay. If on sale, the price matches the quality. They are not the most comfortable if you are laying down, but otherwise I barely notice them.
I would recommend this to a friend - Pros mentioned:Comfort, Sound quality
All around great headset
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great loud, clean, immersed sound. Very light weight and super snug fit. Can easily fall asleep with them on the airplane without worrying of them falling off. Would 100% recommend. Last but not least the price is perfect. Great value for your buck !!!
I would recommend this to a friendBrand response from SonyListens
Posted .Hello George4less,
Thank you for choosing Sony!
We're elated to hear that the WHCH720N headphones are delivering loud, clear, and immersive sound while also providing a comfortable, secure fit perfect for travel. Your recommendation means a lot to us, and we're glad the value aligns well with your expectations.
Best regards,
-Fred
- Pros mentioned:Sound quality
Sony wireless headphones
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I will really recommend this product because it's a little bit cheap and like if you don't want something too expensive you can use it for school and also the noise canceling is actually really good.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi HillaryA!
We appreciate your 5-stars review! We are delighted to hear such positive feedback about the noise cancellation feature on the WH-CH720N headphones.
With these headphones, you can keep your music playing all day with a battery life that delivers up to 35 hours of power.
Thank you for choosing Sony. We appreciate your recommendation!
Best regards,
Estefany
- Pros mentioned:Battery life, Comfort, Sound quality
Solid head phones
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good sound quality and eq options. Really cool features in the app, like saving specific settings for different locations or while driving. Great battery life extremely comfortable to wear. User friendly. Looks pretty stylish (in my opinion). Noise cancelation is just decent though. It blocks out most but not all road sounds, and doesn't do much for talking. If you play music with the ANC on it's much better. So I'd say it depends on how much you care about the noise cancelation if these are a good fit for you.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Alex, We're glad that you are enjoying the sound quality, comfort, and battery life of your new headphones. Turn down the world's noise with the long-lasting noise cancellation performance. Featuring Dual Noise Sensor technology and an Integrated Processor V1, the WH-CH720N allows you to fully immerse yourself in music without any distractions. Ergonomically designed to be lightweight, comfortable, and with up to 35 hours of battery life, you’ll almost forget you’re wearing it. Thanks for choosing Sony! Erin
- Pros mentioned:Battery life, Sound quality
Beat purchase for the price
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love the look and feel of the headphones. But its not secure, i wouldnt recommend it for the gym, but for long car rides, i was so light weight that i was able to fall asleep. The noise canceling is worth the price as well. Not totally canceling the noise in the background. But good enough not hear any noises. I personally love the headphones, the battery life is long. I recommend this headphones, if your looking for a headphones thats lighr weight with noise canceling.
I would recommend this to a friendBrand response from SonyListens
Posted .Hello NatalieallysonT, We are glad that you love your new Sony headphones. Our WH-CH720N headphones allow you to enjoy natural vocals, crystal-clear sound and balanced tuning audio, thanks to the Integrated Processor V1 and Digital Sound Enhancement Engine (DSEE), producing a high-quality sound exactly as the artists intended. The Precise Voice Pickup technology Wind Noise Reduction Structure will give you a clear and natural conversation during calls. We take all user input seriously and will make sure your comments reach the appropriate person. Thank you for choosing Sony! Vincent
- Pros mentioned:Battery life, Comfort, Sound quality
Super nice and nice noise cancellation
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The battery life lasted me a very long time super comfy and the sound quality was very good
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Mariah,
We're so glad to hear that. Thank you for sharing your experience and for rating your Sony headphones 5 stars! It's fantastic to know the battery life lasted so long for you, and that they delivered on both comfort and sound quality. The combination of lasting power, comfort, and great audio is exactly what makes your Sony headphones stand out.
Thank you for choosing Sony—wishing you a wonderful day!
DiegoV.
- Pros mentioned:Battery life, Comfort
Work great
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.They work really well. They are comfy and last a long time. It is easy to connect and control. The microphone works really well on call. I love them
I would recommend this to a friend - Pros mentioned:Comfort, Sound quality
Very comfortable headphones
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These were a gift for my teenage son, who finds earbuds very fatiguing when worn for an extended period of time. He loves these over-the-ear headphones, and finds them quite comfortable when doing homework and playing games for several hours at a time. The sound quality is excellent as well.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Appreciante,
Thank you for sharing such a wonderful review of the WH-CH720N headphones!
We are delighted to hear that your son is finding them so comfortable for extended use while doing homework and gaming.
Beyond comfort, these headphones feature our Integrated Processor V1 for excellent noise cancellation and high-quality sound, plus up to 35 hours of battery life with noise canceling turned on, making them a fantastic companion for all-day listening.
We appreciate your decision to go with Sony!
Best regards,
Estefany
- Pros mentioned:Comfort, Sound quality
Great headphones for the price
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Really good sound quality. They don't hurt my ears to wear. I wish the noise-canceling button was bigger and the notification was more clear on when it was on or off. I had an older version of this model that lasted 6 years and still technically works. I'm hoping these headphones also last a long time.
I would recommend this to a friendBrand response from SonyListens
Posted .Thank you for sharing your review, jea7!
We’re so glad to hear your new WH-CH720N headphones are comfortable and providing great sound quality. It’s amazing to hear your previous pair lasted 6 years—we aim for that same long-lasting reliability with this model too! We also appreciate your feedback regarding the noise-canceling button and notifications; your input helps us improve future designs.
Enjoy the music and thank you for staying with Sony!
Best regards, Gus, Sony Social Media Team
- Pros mentioned:Battery life, Comfort, Sound quality
Sony Review
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Comfortable, extremely long battery life, good bass. Filters out loud noise
I would recommend this to a friendBrand response from SonyListens
Posted .Hi JenniferO,
Thank you for your positive feedback on the Sony WHCH720N. We are really happy to hear that you find it comfortable with long battery life and good bass, and that it effectively filters out loud noise. We appreciate you choosing Sony!
Regards,
Dominick
- Pros mentioned:Battery life, Comfort, Sound quality
The Sound of Sony!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great Headphones for the price. Super comfortable. Puts out great sound. Long lasting battery. Enjoyed them so much I bought a second pair for my dad
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Anonymous. Thank you so much for the fantastic review!. It is great to hear that you are enjoying the headphones and found them to be a great purchase!. The detailed feedback provided—regarding the comfort, sound quality, and battery life—highlights the value of the product. Your feedback is valuable, and we appreciate you sharing your thoughts with us!. Thanks for choosing Sony. -Milton
- Pros mentioned:Comfort, Sound quality
Great sound
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Light weight, comfortable, and fantastic sound quality. All at a decent price point! You can’t go wrong with Sony.
I would recommend this to a friendBrand response from SonyListens
Posted .Hello Esguerra,
Thanks for the review and the 5-stars rating! It brings us great joy to hear how much you are enjoying your Sony headphone's top-technology features! With up to 50 hours of battery, amazing Sound quality and modern and comfortable design, you will be able to enjoy listening to your favorite tunes for a prolonged time!
Thanks for choosing Sony, have a wonderful day!
-DiegoV