Customer Ratings & Reviews
- Model:
- WHCH720N/B
- SKU:
- 12246008
Rating by feature
- Sound Quality
Rating 4.7 out of 5 stars
- Battery Life
Rating 4.8 out of 5 stars
- Connectivity
Rating 4.7 out of 5 stars
Customers are saying
Customers love the product's excellent sound quality. They also appreciate its super comfortable design and the incredibly long-lasting battery life.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Comfort, Sound quality
Great purchase!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Got a pair for my 16 year old as a holiday gift (on sale at 40% off retail price). Fantastic! They l'es slick looking, comfortable and she loves the adaptive noise cancellation feature.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Luddite!
It is truly wonderful to know that your daughter is loving her new WH-CH720N. We’re so glad they’ve been a hit as a holiday gift and that she's finding them comfortable for all day listening.
We appreciate you choosing Sony!
Warm regards,
Estefany
- Pros mentioned:Comfort, Sound quality
You'll Want These
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Remarkable value for the money. It isn't just the crystal-clear sound, with ample bass and dynamic treble. It's the noise cancellation and the sheer comfort. They're light as a feather and don't make you feel like your head is being squished. I'm seriously thinking of getting another pair as a backup. I'm already looking at two pair for my stepsons. Thank you so much.
I would recommend this to a friendBrand response from SonyListens
Posted .Hello JerryD, Thanks for sharing your awesome experience. We are glad that you like the overall sound quality of your new Sony WHCH720N wireless noise canceling headphones. Thank you for your purchase. Enjoy! Vincent
- Pros mentioned:Comfort, Sound quality
Best budget noise cancelling headphones
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The headphones arrived today. The noise cancelling works really well and the quality of the sound is amazing. This is coming from someone who purchased and returned a sony xm4 ($350) because it seemed overpriced for what it offered. This headset has the sane noise cancelling chip as the $399 Sony XM5. Also very comfortable.
I would recommend this to a friend - Pros mentioned:Battery life, Comfort, Sound quality
No regrets about
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have no complaints. It’s comfortable on my ears, has great battery life, easy to connect, the app was a nice touch, and the sound is great. Is also doesn’t slide off my head often, only when my hair is down and it loses its grip. This was a great buy.
I would recommend this to a friendBrand response from SonyListens
Posted .Awesome, IsabelleG! We're glad you like your new TV. Thanks for choosing Sony. -Craig
- Pros mentioned:Comfort, Sound quality
Sony headset review
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Amazing sound comfortable around ear.lightweight i would defiantly recommend
I would recommend this to a friendBrand response from SonyListens
Posted .Hi AaronT,
We're so glad to hear that your Sony headphones provide amazing sound and sit comfortably around your ears, all while remaining lightweight. Thank you for awarding them 5 stars—a recommendation is a wonderful compliment! Their comfort and portability truly make them a joy to use for extended listening sessions.
Thank you for choosing Sony—hope today is fantastic!
DiegoV.
- Pros mentioned:Comfort, Sound quality
Fantastic
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These are great best headphones I ever had. Sound quality is fantastic and they are comfortable to wear. If you can find these on sale, it would make it that much more worth it.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi customerforyears!
Thanks so much for sharing your thoughts on the WH-CH720N! We are really happy to hear that these are the best headphones you’ve owned and that you're finding them so comfortable.
Thank you for choosing Sony!
Best regards,
Estefany
- Pros mentioned:Battery life, Sound quality
Best headphones for ND/sound-sensitive people
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These headphones are amazing. As a neurodivergent person, navigating loud spaces is extremely difficult. That doesn't just have to be a grocery store or a park, but also sometimes the refrigerator or the air conditioning in my own home. The noise canceling function helps me focus on tasks and actually helps me see better because once I am not distracted by the noise I can focus more on what is in front of me. The sound quality is good, but not fantastic, and I find myself wishing it was a bit louder sometimes for when I do want to listen to something. Another thing that happens, though I'm not sure if this is just a problem with my face shape, is that if I turn my head sometimes the headphone "seal" comes open and I can hear ambient noise. This only happens every so often, but I thought it was worth pointing out. I have never had a problem with connectivity and the battery lasts so long (knock on wood) that I have only had to charge it a couple of times since purchasing them. The color is one of my favorite parts. Everything I own is blue, teal, or green, and when I saw that I could order these in my favorite color I was extremely happy. If you have a loved one or you yourself are neurodivergent and cannot cope with noisy environments, I highly recommend these headphones.
I would recommend this to a friend - Pros mentioned:Battery life, Comfort, Sound quality
Very comfortable .
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Wow! I purchased this item as a gift and I wish I could have gifted it to myself. The noise cancellation works great and is really comfortable. This style is good and also is not too heavy. The battery life is wonderful it last in my case for about 3 days of daily use between charges. Overall is a great product for the price. I’m very happy with this purchase.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Ianmoone, Great! We're glad that you like the noise canceling, comfort, style, and battery life. Turn down the world's noise with the long-lasting noise cancellation performance. Featuring Dual Noise Sensor technology and an Integrated Processor V1, the WH-CH720N allows you to fully immerse yourself in music without any distractions. Ergonomically designed to be lightweight, comfortable, and with up to 35 hours of battery life, you’ll almost forget you’re wearing it. Thanks for choosing Sony! Erin
- Pros mentioned:Battery life, Sound quality
Definitely worth the buy
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Honestly part of it is I came from airpods but the quality for the price is amazing and the sound canceling blocks out so much noise and the battery charges fast and lasts me a while
I would recommend this to a friendBrand response from SonyListens
Posted .Hello MauriceN,
Thank you for choosing Sony!
It brings us great joy to hear that your WHCH720N headphones offer impressive sound quality, effective noise canceling, and reliable battery performance. Transitioning from another brand and feeling so positive about your experience with our product truly inspires us to keep delivering outstanding audio solutions.
Best regards,
-Fred
- Pros mentioned:Comfort, Sound quality
I love these headphones!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I'm not a regular headphone user. I bought these for a long plane flight. I listend to an Audiobook , didn't have to hear the airplane noise, and I could hearwhat everyone was saying without removing my headphones. They were comfortable, fit well and I can't imagione anything better. These are great headphones. Not just great for the price, but great.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi JoyceA,
Awesome! We're glad to hear that you enjoyed your long-haul flight using the headphones. Your satisfaction means a lot to us. Turn down the world's noise with the long-lasting noise cancellation performance. Featuring Dual Noise Sensor technology and an Integrated Processor V1, the WH-CH720N allows you to fully immerse yourself in music without any distractions. Ergonomically designed to be lightweight, comfortable, and with up to 35 hours of battery life, you’ll almost forget you’re wearing it. Thank you for choosing Sony! - Kris
- Pros mentioned:Battery life, Comfort, Sound quality
Good Headphones
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Cute color, great comfort, reliable ANC, and awesome battery life – these are a solid mid-range pick if you want stylish headphones without breaking the bank.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi AmyC, thank you so much for your review! We're very glad to hear you're enjoying the comfort, color, and reliable noise cancellation of the Sony - WHCH720N. It's awesome that the headphones hit the mark for you in terms of style, performance, battery life and value. Thank you for your support and for making Sony part of your day-to-day! Regards, -Dominick
- Pros mentioned:Sound quality
Sony Headset
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These headphones work just great. They help on long flights or trips to help keep the sound down and cancelled our. The fir is comfortable and light. Sometimes it feels like nothing is on your head. Just the music or podcast you enjoy listening to.
I would recommend this to a friendBrand response from SonyListens
Posted .Awesome, Orion! We're glad you like your new headphones. Enjoy and thanks for choosing Sony. -Craig
- Pros mentioned:Battery life, Sound quality
Great headphones
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These headphones I got for my brother for Christmas. He absolutely loves them. He says the sound quality is great and that stay charged forever. He legit never takes them off lol
I would recommend this to a friendBrand response from SonyListens
Posted .Hi CourtneyJ!
We are really happy to hear that your brother is loving his Christmas gift and that the battery life is keeping up with him.
The WH-CH720N features our Integrated Processor V1 for high quality sound and an impressive battery life of up to 50 hours, plus a quick charge feature that gives you an extra hour of play from just a 3 minute charge.
Thanks for choosing Sony!
Warm regards,
Estefany
- Pros mentioned:Battery life, Comfort, Sound quality
Comfortable and great sound
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Sound quality is great. Very comfortable and long battery life. Also, the controls are much easier than other headphones I have had.
I would recommend this to a friendBrand response from SonyListens
Posted .Hello JOLYNDAB,
Thank you for choosing Sony!
We’re really happy to hear that you’re enjoying your WHCH720N headphones! It’s most rewarding to know that you appreciate the great sound quality, comfort, and long battery life. We’re also glad to hear that you find the controls easy to use. Thank you for your wonderful feedback!
Best regards,
-Fred
- Pros mentioned:Battery life, Sound quality
Great sound
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great Sony headphones I love the sound quality. Easy to connect and great battery life. I highly recommend them.
I would recommend this to a friend - Pros mentioned:Battery life, Sound quality
100% worth the purchase
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.these headphones are amazing! I love the two different modes of noise canceling vs ambient noise. definitely worth the purchase and super easy to use! battery life is also outstanding
I would recommend this to a friend - Pros mentioned:Comfort, Sound quality
Best Headphones
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Headphonres are very comfortable on the ears and the sound is fabulous. The noise cancelling attribute works excellently. I could block out my kids and pets to enjoy my music. Great product.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi JenniferN,
We are thrilled to hear that the WH-CH720N is providing you with the peaceful listening environment you were looking for. We specially engineered our lightweight headband and pressure-relieving earpads to ensure long-lasting comfort, and knowing that our noise-canceling technology allows you to fully immerse yourself in "fabulous" sound by blocking out household distractions is wonderful to hear.
Thank you for trusting Sony.
Regards,
Dominick
- Pros mentioned:Sound quality
Great to be able to hear conversations!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These are great! Work on my phone and laptop and with the noise cancelling even some one who is slightly hard of hearing can hear conversations!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi KathrynfW!
Thank you so much for taking the time to share your review.
It brings us great joy to hear that your WH-CH720N headphones are working out so well for you across your different devices. We are especially glad that the noise canceling is making such a meaningful difference in helping you hear your conversations more clearly!
We appreciate you choosing Sony!
Warm regards,
Estefany
- Pros mentioned:Comfort, Sound quality
Cool!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great sound! Very comfortable on the ears. I like that it occasionally alerts you on battery percentage as well.
I would recommend this to a friendBrand response from SonyListens
Posted .Thank you for the fantastic review, user748876!
We are so happy to hear that your WH-CH720N headphones are delivering that great sound and all-day comfort you deserve. It’s also wonderful to know you’re finding the battery percentage alerts helpful—we designed those little touches to make sure you're never caught without your music!
Thank you for choosing Sony!
Best regards,
Gus, Sony Social Media Team
- Pros mentioned:Battery life, Comfort, Sound quality
College Student Approved
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great headphones. I’m a college student and with online classes and assignments that need to be done online, these get the job done and are very comfortable. I get bruising in my ears when I wear earphones so i made the switch to these headphones and I love them. Would definitely recommend. Battery lasts forever and the sound quality is fantastic.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi AliciaR,
That's very nice to hear! We're glad that you like the comfortable design, sound quality and battery performance of the headphones. Our WH-CH720N headphones allow you to enjoy natural vocals, crystal-clear sound and balanced tuning audio, thanks to the Integrated Processor V1 and Digital Sound Enhancement Engine (DSEE), producing a high-quality sound exactly as the artists intended. The Precise Voice Pickup technology Wind Noise Reduction Structure will give you a clear and natural conversation during calls. We take all user input seriously and will make sure your comments reach the appropriate person. We appreciate the recommendation and thank you for choosing Sony!
-David