Customer Ratings & Reviews
- Model:
- WHCH720N/B
- SKU:
- 12246008
Rating by feature
- Sound Quality
Rating 4.7 out of 5 stars
- Battery Life
Rating 4.8 out of 5 stars
- Connectivity
Rating 4.7 out of 5 stars
Customers are saying
Customers love the product's excellent sound quality. They also appreciate its super comfortable design and the incredibly long-lasting battery life.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Comfort
clear listening
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.great for the gym comfortable on the ears not to bulky
I would recommend this to a friendBrand response from SonyListens
Posted .Thank you for the great review, KurtW!
We are so glad to hear that your WH-CH720N headphones are the perfect gym companion. It’s wonderful to know that the lightweight, comfortable design is working well for your workouts without feeling too bulky. We appreciate you choosing Sony and sharing your experience!
Best regards, Gus, Sony Social Media Team
- Pros mentioned:Sound quality
They are light!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.They're incredibly light! And sound really well I am very rusprised with their quality. SONY does not dissapoint when it comes to sound.
I would recommend this to a friendBrand response from SonyListens
Posted .Thank you for the fantastic review, noserrvice!
We’re so glad you’re surprised by the quality! We designed the WH-CH720N to be our lightest overhead noise-canceling headphones yet, so you can enjoy that signature Sony sound without even feeling them on your head.
Thank you for choosing Sony!
Best regards,
Gus, Sony Social Media Team
- Pros mentioned:Comfort, Sound quality
Headphones are great!
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My son loves the headphones. Best quality. The headphones do not hurt his head, either.
I would recommend this to a friendBrand response from SonyListens
Posted .Hello MelisaA,
Thank you for choosing Sony!
We couldn't be happier to hear that your son loves the WHCH720N headphones and that they provide such comfortable wear without causing any discomfort. Knowing our products can bring both quality sound and comfort to your family means a great deal to us.
Best regards,
-Fred
- Pros mentioned:Sound quality
Good headphones for price
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These headphones are a nice weight, and I enjoy the sound filtering feature. The sound smis an improvement over my Skullcandy Riff 2 that I was upgrading from. Not the best headphones for sound quality, but overall meet my needs. No issues with them so far after owning for about 2 weeks. Charging is easy with USB-C port.
I would recommend this to a friend - Pros mentioned:Sound quality
Light
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I really like the noise cancellation. You can download the app and it tracks if you are walking. It is super light and easy to use
I would recommend this to a friendBrand response from SonyListens
Posted .Hello Zel8,
Thank you for choosing Sony!
It brings us great joy to hear that you appreciate the noise cancellation feature of your WHCH720N headphones. We're glad the app’s functionality and lightweight design enhance your overall experience, making it both convenient and enjoyable to use. Your thoughtful feedback encourages us to keep innovating and delivering products that fit seamlessly into your lifestyle.
Best regards,
-Fred
- Pros mentioned:Battery life, Comfort
Great product, but future model needs change.
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works great. There are few brands of headphones that fit me and this is one I am glad I bought. It has a short charge time, comfortable, and lasted me nearly 12 hours with half volume while doing paperwork and zoning out some of the more annoying sounds in life like a neighbors dog barking at odd hours of the night. The only gripe I have are the placements of the volume and ambience buttons being a little too close together while operating with them on my head. It is pretty easy to fat finger the wrong buttons and changing the song you were listening to or muting it. Otherwise I like it a lot.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Stewart, Thank you sharing your detailed review of the Sony WH-CH720N headphones. It's fantastic to hear they fit well, a crucial aspect for comfort. The short charge time, long battery life, and effective noise cancellation, especially for those unexpected noises, definitely sound like winning features. Thanks for pointing out the button placement issue amidst an otherwise positive experience. We will ensure that it is forwarded to the appropriate department. Thanks for choosing Sony! -Jess
- Pros mentioned:Sound quality
TCARREON
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very good on noise canceling. Fit is also very good.
I would recommend this to a friendBrand response from SonyListens
Posted .Thank you for the great review, Blue!
We’re so glad to hear that both the noise canceling and the fit are working out well for you. It’s exactly what we aimed for with the WH-CH720N!
Thank you for choosing Sony!
Best regards,
Gus, Sony Social Media Team
- Pros mentioned:Battery life, Comfort, Sound quality
10/10
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I use them every day. I really love the sound. They're also very comfortable. Oh, and the battery lasts for daayyyysss!!
I would recommend this to a friendBrand response from SonyListens
Posted .Awesome, JameekaB! We're glad you are impressed with the sound quality. Enjoy and thanks for choosing Sony. -Craig
- Pros mentioned:Comfort, Sound quality
Great all around!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very light,comfortable and great sound. The buttons take some time getting use to.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Toper,
Thank you for sharing your experience with the WH-CH720N headphones. We're glad to hear you find them very light, comfortable and that the sound quality is great.
We appreciate your comment regarding the button layout. We understand that it may take some time to adjust and we value your input as we continuously strive to enhance our products and user experience.
Thank you for choosing Sony!
Best regards,
Stephanie
- Pros mentioned:Comfort, Sound quality
Very comfortable, excellent sound quality.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very comfortable, excellent sound quality. Ambient sound with voice pass through is nice to be able to listen to something but still hear your family (if not too loud). Good noise cancelling too.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi JacobA,
We're thrilled to hear you're enjoying the comfort, sound quality, and Ambient Sound mode on your WH-CH720N headphones! It's great that you can stay connected while still enjoying your audio.
Thanks for choosing Sony. Best regards, Eliab
- Pros mentioned:Battery life, Comfort, Sound quality
Great headphones
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love these headphones! Comfortable and have great sound and long battery life
I would recommend this to a friend - Pros mentioned:Comfort, Sound quality
Best of the. Best.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I've got to say, this over-ear headset is the real deal. It's like a symphony of excellence for your ears. First off, noise cancellation is top-notch; it's like stepping into a quiet oasis even in the midst of a storm. Five stars for that, no doubt.Now, let's talk sound quality. I'm a big fan of music, and this headset delivers a rich, immersive audio experience. Crisp highs, deep lows, and everything in between – it's like being in the front row at a concert. Five stars again!And when it comes to wearing comfort, they've nailed it. These headphones are so cushy, it's like a cloud hugging your head. You can wear them for hours without feeling a hint of discomfort. Yep, five stars for wearing comfort as well.Honestly, this headset is a triple threat – noise cancellation, sound quality, and comfort all in one package.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi BalajiS,
Certainly, we enjoyed reading your remarkable review and truly appreciate your efforts! We are very pleased to hear your satisfaction with the amazing sound quality, comfortable fit, noise canceling features and overall performance of your new headphones. Turn down the world's noise with the long-lasting noise cancellation performance. Featuring Dual Noise Sensor technology and an Integrated Processor V1, the WH-CH720N allows you to fully immerse yourself in music without any distractions. Ergonomically designed to be lightweight, comfortable, and with up to 35 hours of battery life, you’ll almost forget you’re wearing it. Thank you for choosing Sony! - Kris
- Pros mentioned:Comfort, Sound quality
Good but a bit too lightweight
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Sound is good. Comfort is good. It’s a bit too lightweight for my taste, feels like it’s flimsy almost like it might break. I haven’t had any problems just worries me a bit.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi TaylorW,
We are pleased to hear that you are enjoying the sound quality and comfort of your WHCH720N headphones! Please be assured that while we designed this model to be our lightest overhead wireless noise-canceling headphones for long-term wearing comfort, they are built with durable materials to withstand daily use.
Thanks for choosing Sony.
Best regards,
Eliab
- Pros mentioned:Comfort, Sound quality
Good headphones Good price
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The quality is really good especially for the price. Love the color. They're also comfortable. My only complaint is I don't necessarily care for the overall look of the headphones.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi KylaM,
Thanks for your honest feedback about the WH-CH720N!
We are thrilled to hear that the quality and color are a hit for you and that they feel great to wear. While we’re sorry the design isn't quite your style, we really value your input as it helps us improve.
Thank you for selecting Sony!
Warm regards,
Estefany
- Pros mentioned:Battery life, Comfort, Sound quality
Excellent Value!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great sound and very comfortable.Great battery life
I would recommend this to a friend - Pros mentioned:Comfort, Sound quality
Quality for the price
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased these Headphones to replace an older set before I went on vacation. Very simple to use and good quality sound. I used these on the plane and was very satisfied with the sound quality and comfort.
I would recommend this to a friend - Pros mentioned:Battery life, Sound quality
Very nice deal
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Clear sound, friendly connection and good battery life
I would recommend this to a friend - Pros mentioned:Comfort, Sound quality
Great purchase!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this for my brother and he loves it! He says it’s comfortable for daily use and the quality is amazing!
I would recommend this to a friendBrand response from SonyListens
Posted .Hello Kibo0611,
Thank you for choosing Sony!
It’s a true pleasure to hear that your brother is enjoying the WHCH720N headphones. Knowing that they provide comfort for daily use and impressive quality means a lot to us. We appreciate you sharing this positive experience, and we hope the headphones continue to bring great enjoyment and convenience.
Best regards,
-Fred
- Pros mentioned:Sound quality
My sonnies
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Lightweight for the comfortability in working out and the noise cancelation option is great ! The price was worth the buy !
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Skylinediamonds,
It's a true pleasure to hear that your WH-CH720N headphones are the perfect fit for your workouts! We are glad that the lightweight design provides the comfort you need while staying active, and that the noise cancellation is helping you stay focused. It is wonderful to know that you found them to be a great value for your investment.
Thank you for choosing Sony!
Regards,
Dominick
- Pros mentioned:Comfort, Sound quality
Great purchase
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great sound, feel great! Lightweight and durable!!
I would recommend this to a friendBrand response from SonyListens
Posted .Thank you for the fantastic review, DanielF!
We’re thrilled to hear that your WH-CH720N headphones are delivering the great sound and comfort you expect. It’s wonderful to know that the lightweight, durable design is hitting the mark for your daily use.
Enjoy the music and thank you for choosing Sony!
Best regards,
Gus, Sony Social Media Team