Customer Ratings & Reviews
- Model:
- WHCH720N/B
- SKU:
- 12246008
Rating by feature
- Sound Quality
Rating 4.7 out of 5 stars
- Battery Life
Rating 4.8 out of 5 stars
- Connectivity
Rating 4.7 out of 5 stars
- Pros mentioned:Battery life, Comfort, Sound quality
Super Comfy and Long Battery Life!
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These are the perfect headphone in my opinion. They are super comfortable, have great sound quality, and are easy to connect with a long battery life! I wear these pretty much all day every day and have no issues!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi JessicaT, We're glad you're happy with your purchase. Make sure to keep your device's firmware up to date to enjoy all its features. Thanks for choosing Sony! -Craig
- Pros mentioned:Comfort, Sound quality
Must buy
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Comfortable and the sound quality is great. Worth the money.
I would recommend this to a friendBrand response from SonyListens
Posted .Thank you for the fantastic review, AubreyT!
We are so pleased to hear that you’re enjoying the comfort and great sound quality of your WH-CH720N headphones. We strive to pack as much premium technology as possible into our gear, so hearing that you feel they are well worth the investment is wonderful feedback for us.
Thank you for choosing Sony!
Best regards,
Gus, Sony Social Media Team
- Pros mentioned:Comfort, Weight
Sony headphone review
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Comfortable, lightweight. Haven't really tested out noise canceling. Rather dislike being forced to be online to change settings in the required Sony app.
I would recommend this to a friendBrand response from SonyListens
Posted .Thank you for your feedback, BrianD.
We're glad to hear you find the WH-CH720N comfortable and lightweight! We appreciate your honest input regarding the Sony | Headphones Connect app. While an internet connection is required for initial setup and certain cloud-based features, we understand how that can be a point of frustration and will share your comments with our app development team.
Thanks for choosing Sony!
Best regards,
Gus, Sony Social Media Team
- Pros mentioned:Comfort, Sound quality
Great gift for my mom
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I got these as a present for my mom, and she absolutely loves them! She uses them mostly at the gym, and they’ve been fantastic. It’s comfortable, great sound quality, and solid noise cancellation.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi KARENL,
That's a fantastic gift! We are so pleased your mom is absolutely loving her WH-CH720N headphones and finding them comfortable and effective for her workouts at the gym. We are glad they are delivering the solid sound quality and noise cancellation she deserves!
Thanks for choosing Sony.
Best regards,
Eliab
- Pros mentioned:Sound quality, Weight
Love them!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.They are very light and sound quality is great. Not sure why people say volume is low. It is not.
I would recommend this to a friendBrand response from SonyListens
Posted .Thank you for the fantastic review, RicardoS!
We’re so glad you’re enjoying the lightweight design and great sound quality of your WH-CH720N! It’s awesome to hear that the volume levels are hitting the spot for you—we designed these to deliver a powerful, balanced listening experience.
Thank you for choosing Sony!
Best regards,
Gus, Sony Social Media Team
- Pros mentioned:Sound quality, Weight
Love them!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.They are very light and sound quality is great. Not sure why people say volume is low. It is not.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi RicardoS!
It brings us great satisfaction to hear that you are finding the sound quality and weight of your WH-CH720N to be just right! We appreciate you clearing the air regarding the volume, as we aim to provide a powerful listening experience for everyone.
We appreciate your business and thank you for choosing Sony headphones!
Warm regards,
Estefany
- Pros mentioned:Sound quality, Weight
worth it
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These headphones have been perfect. They’re lightweight which I wanted because I use them for the gym. The sound is clean and I have really no complaints with them. They charge super fast too
I would recommend this to a friendBrand response from SonyListens
Posted .Thank you for your excellent review, GioU!
We are so pleased to hear that your WH-CH720N headphones have been perfect for you! It's rewarding to know that you find them lightweight for your gym use and that the sound is clean. We're also glad you noticed the benefit of the super-fast charging—it's designed to keep the music going when you need it most!
Thank you again for choosing Sony!
Best regards,
Gus,
Sony Social Media Team
- Pros mentioned:Battery life, Fit, Sound quality
Great for the gym
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have AirPods that I love and use everyday for work but was looking for a pair of headphones to exclusively live in my gym bag. I saw that this one went on sale and i picked it up. It sounds great, fits nicely on my head and battery lasts along time. No complaints at all.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Kiki,
Great find! Thank you for purchasing our Sony WHCH720N. We're glad that you like the sound quality, battery life and how it fits to your head. With our Sony WHCH720N, you can turn down the world's noise with the long-lasting noise cancellation performance. Featuring Dual Noise Sensor technology and an Integrated Processor V1, the WHCH720N allows you to fully immerse yourself in music without any distractions. Ergonomically designed to be lightweight, comfortable, and with up to 35 hours of battery life, you’ll almost forget you’re wearing it. Thanks for choosing Sony! - Marco
- Pros mentioned:Battery life, Comfort
Nice Headphones
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Comfortable and long battery time. Connecting to Bluetooth can be iffy as you may just turn the headset off instead.
I would recommend this to a friendBrand response from SonyListens
Posted .Thank you for your feedback, Sade!
We are delighted you are enjoying the great comfort and long battery life of your WH-CH720N headphones.
We apologize for the frustration with the Bluetooth connection sometimes leading to the headset turning off. For a simple solution, performing a Factory Reset often resolves unexpected connection issues; you can find the steps on our support site.
Thank you for choosing Sony!
Best regards, Gus, Sony Social Media Team
- Pros mentioned:Sound quality, Weight
Great headphones
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It does all the things you wanted for a headphones. Light weight and stylish. Sounds amazing for it's price.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Migz,
It is truly wonderful to know that these headphones check all the boxes for you! We are delighted that you're enjoying the lightweight, stylish design and that the sound quality is exceeding your hopes for the price point.
Thank you for choosing Sony for your everyday listening.
Regards,
Dominick
- Pros mentioned:Comfort, Sound quality
Sony Headphones
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I have really enjoyed these headphones! They fit very well and never feel uncomfortable even after a long while of wearing. The sound quality is great and they’re super lightweight as well. Awesome for the price point.
I would recommend this to a friend - Pros mentioned:Battery life, Comfort, Sound quality
Excellent Value!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great sound and very comfortable.Great battery life
I would recommend this to a friend - Pros mentioned:Battery life, Comfort, Sound quality
Great headphones
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love these headphones! Comfortable and have great sound and long battery life
I would recommend this to a friend - Pros mentioned:Comfort, Sound quality, Weight
Great all around!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very light,comfortable and great sound. The buttons take some time getting use to.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Toper,
Thank you for sharing your experience with the WH-CH720N headphones. We're glad to hear you find them very light, comfortable and that the sound quality is great.
We appreciate your comment regarding the button layout. We understand that it may take some time to adjust and we value your input as we continuously strive to enhance our products and user experience.
Thank you for choosing Sony!
Best regards,
Stephanie
- Pros mentioned:Battery life, Comfort
Great product, but future model needs change.
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works great. There are few brands of headphones that fit me and this is one I am glad I bought. It has a short charge time, comfortable, and lasted me nearly 12 hours with half volume while doing paperwork and zoning out some of the more annoying sounds in life like a neighbors dog barking at odd hours of the night. The only gripe I have are the placements of the volume and ambience buttons being a little too close together while operating with them on my head. It is pretty easy to fat finger the wrong buttons and changing the song you were listening to or muting it. Otherwise I like it a lot.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Stewart, Thank you sharing your detailed review of the Sony WH-CH720N headphones. It's fantastic to hear they fit well, a crucial aspect for comfort. The short charge time, long battery life, and effective noise cancellation, especially for those unexpected noises, definitely sound like winning features. Thanks for pointing out the button placement issue amidst an otherwise positive experience. We will ensure that it is forwarded to the appropriate department. Thanks for choosing Sony! -Jess
- Pros mentioned:Battery life, Sound quality
Sony headphones
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Love these headphones! Works great and love the noise canceling! Battery lasts a long time
I would recommend this to a friendBrand response from SonyListens
Posted .Hi AubreyF,
We are thrilled to hear that you are loving your WH-CH720N headphones! It is wonderful to know that the noise canceling and long-lasting battery life are providing such a great experience for your listening needs.
Thank you for making Sony part of your daily listening.
Regards,
Dominick
- Pros mentioned:Comfort, Sound quality
Works as advertised!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.These headphones work exactly as advertised. Noise canceling is excellent. I can be in the room that my wife is watching TV and I can't hear a thing. Soft cushions over the ears. I'd recommend these to my friends. Great headphones.
I would recommend this to a friendBrand response from SonyListens
Posted .Thank you for your fantastic review, VanL! We are so happy to hear that your WH-CH720N headphones are working exactly as advertised and that you're enjoying the excellent noise canceling. It's great to know that you can't hear a thing, even with the TV on! We designed these headphones with soft ear cushions and effective noise isolation to provide a comfortable and immersive listening experience. We sincerely appreciate your recommendation to your friends! Thank you for choosing Sony.
Best regards,
Gus, Sony Social Media Team.
- Pros mentioned:Comfort, Sound quality
Insane quality
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Amazing sound and very comfortable! I can say that this is the item you need if you want to avoid conversations and want to listen to your podcast at great quality one thing I can say is I take them into the sauna for 30 minutes and they don't overheat or get damaged so quality is insane
I would recommend this to a friendBrand response from SonyListens
Posted .Hi CesarB, we're absolutely delighted to receive such a glowing 5-star review for your Sony - WHCH720N headphones! It's wonderful to know they're delivering amazing sound and the comfort you need for your podcasts, perfectly helping you stay focused when you need it. And hearing about their performance even after 30 minutes in a sauna is incredible proof of their great quality. Thank you for sharing your fantastic experience and choosing Sony! Regards, -Dominick
- Pros mentioned:Battery life, Sound quality
Very nice deal
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Clear sound, friendly connection and good battery life
I would recommend this to a friend - Pros mentioned:Comfort, Sound quality
Good Autism Assistive Device
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These are used by an adult with severe autism to cut outside noise and also to watch videos on a device. The headphones are comfortable and have made daily activities easier for him.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi NancyD,
Thanks for this truly heartwarming feedback and for sharing how the WH-CH720N headphones are making such a meaningful difference.
We designed the Noise Cancelling technology to help create a focused, private sound environment, and we are delighted to hear that this feature, combined with the comfortable fit, has made daily activities easier and more enjoyable.
Thanks for trusting Sony!
Regards,
Dominick