Customer Ratings & Reviews
- Model:
- WHCH720N/B
- SKU:
- 12246008
Rating by feature
- Sound Quality
Rating 4.7 out of 5 stars
- Battery Life
Rating 4.8 out of 5 stars
- Connectivity
Rating 4.7 out of 5 stars
- Pros mentioned:Comfort, Sound quality
A lot of headphones for the price
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Bought these for my wife when on sale. Amazing headphones for the price, good sound quality and noise canceling, very light and comfortable. To be honest there's not a huge difference to my own Sony WH-1000MX4 higher end model.
I would recommend this to a friendBrand response from SonyListens
Posted .Thank you for sharing your positive experience with the WH-CH720N, KevinS! It's a truly pleasure to hear that you find them to be amazing for the price, and that your wife is enjoying them.
We're especially glad to know that you're impressed with the sound quality, noise canceling, and that you find them very light and comfortable. We designed these headphones to offer a fantastic balance of premium features and value. Your honest comparison to the WH-1000XM4 is a powerful testament to the quality we've built into the WH-CH720N.
Thanks again for choosing Sony, and we hope your wife continues to enjoy her headphones!
Best regards,
Gus
Sony Social Media Team
- Pros mentioned:Sound quality
Best value headphones I've found
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great sounding headset with noise cancelling. If you can get it on sale for $100, which seems often, its a fantastic deal. Compared to others at that price point it has a very nice neutral sound profile that you can adjust with the ap equalizer if you like. Noise cancellation is great.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi RAULR!
We are thrilled to hear that you’re finding the WH-CH720N to be such a fantastic deal, especially with that neutral sound profile and solid noise cancelling. It’s awesome to know the equalizer in the app is helping you dial in the sound exactly how you like it!
Thanks for selecting Sony headphones!
Warm regards,
Estefany
- Pros mentioned:Comfort, Sound quality
Headphones
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great noise cancelling and volume. Feel nice on the ears and have a smooth soft fabric all around.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi SaraR!
It is fantastic to know that you are loving the fit and the sound of your WH-CH720N headphones. We're glad the fabric and noise cancelling are making a difference for you!
Thanks for choosing Sony!
Best regards,
Estefany
- Pros mentioned:Sound quality
You've Been Warned...
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Sound good when using with phone and the accompanying sound app. Not the best when used with a cord in other sources, but that's probably the fault of the source and not the headset. Worth the purchase, regardless. Also, listen to The Warning, a rock trio of three Mexican sisters!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi MisterGuy,
It’s rewarding to hear that you are finding the WH-CH720N to be a worthwhile purchase, especially when paired with the Sony | Headphones Connect app to get that tailored sound. You are spot on—when using the wired connection with certain sources, the audio profile can vary based on the output of that device, whereas the app allows our integrated processor to really shine.
Also, thank you for the musical recommendation! We love hearing about the diverse artists our community enjoys through Sony hardware.
Thank you for making Sony part of your rock-and-roll journey!
Regards,
Dominick
- Pros mentioned:Comfort, Sound quality
Great sound and crazy comfort
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The headphones have excellent sound quality with deep bass and clear highs. Super comfortable for long use, and the noise cancellation works really well. Definitely worth it!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Lucky!
We are immensely pleased to hear that you're enjoying your new WH-CH720N headphones! It's fantastic to know that they are comfortable for long use and that you appreciate the sound quality and noise cancellation.
Thank you for choosing Sony!
Best regards,
Estefany
- Pros mentioned:Battery life, Sound quality
worth it
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Ive had these for about a month now and these are a great pair of headphones. I do wish they came with a travel bag or collapsed. I stick them in a cloth bag and toss them into my backpack to and from work. I got them because the office i work in has a bunch of chatty Kathy's that apparently never have any work to do because all they do is talk! The battery life is amazing, I listen to music and make calls 6 out of the 8 hours a day and charge them maybe once a week (depending on use). People can hear me clearly and i haven't noticed any issues. I personally like that i can still hear a bit of background noise. I like over the ear due to my industrial piercing, it doesn't hurt it.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi DanaT, awesome! Glad you to hear that you are enjoying your new headphones! Thanks for choosing Sony. ~Earl
- Pros mentioned:Sound quality, Weight
3rd pair of Sony headphones
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.A little lighter than my previous pair of sony headphones but the sound quality is just as good. Way better than Beats
I would recommend this to a friendBrand response from SonyListens
Posted .Hi JohnmichaelS,
That's excellent feedback! We're happy to hear that you appreciate the lighter design of the WH-CH720N while still finding the sound quality to be on par with your previous Sony pair. We strive to provide a comfortable listening experience without compromising on audio fidelity.
Thanks for choosing Sony.
Best regards,
Eliab
- Pros mentioned:Battery life, Sound quality
Great BT Headphones
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Terrific Sound Quality Relatively easy to set up, however a little better instructions would be nice. Battery storage capability very good.
I would recommend this to a friendBrand response from SonyListens
Posted .Thank you for sharing your review, Davio!
We are so pleased to hear that you are enjoying the terrific sound quality and the very good battery life of your WH-CH720N headphones!
We also appreciate your constructive feedback regarding the setup instructions. We understand that clearer guidance can significantly improve the initial experience, and we will definitely pass along your suggestion for better instructions to our development team.
Thank you again for choosing Sony and for sharing your experience!
Best regards, Gus, Sony Social Media Team
- Pros mentioned:Comfort, Sound quality
Comfortable
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Comfortable wearing. High quality sound. Great noise canceling feature.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi DavidB, thanks for leaving us a review! It brings us great joy to hear that you find your new WH-CH720N headphones so comfortable and that you’re loving the sound quality.
Thank you for choosing Sony!
Best regards,
Estefany
- Pros mentioned:Battery life, Sound quality
Headphones
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I think the sound quality is excellent and battery life is great!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi AshtonG,
We are really happy to hear that you are enjoying the excellent sound quality and impressive battery life of your new headphones! To provide that premium audio experience, this model features our Integrated Processor V1, which helps eliminate distortion for a clear and authentic listening session. Additionally, you can enjoy your favorite playlists for longer with up to 35 hours of battery life, plus a quick charge feature that gives you up to 60 minutes of playback from just a 3-minute charge.
Thank you for making Sony part of your listening experience.
Regards,
Dominick
- Pros mentioned:Battery life, Sound quality
Best headphones!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.These are the best headphones I’ve ever had. The battery life alone is amazing, it’s literally lasted months for me. Perfect for the gym, tunes everything out while providing great sound.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi LejlaC!
We are really happy to hear that you're enjoying your WH-CH720N headphones so much. It's truly rewarding to know that the features, like the super long battery life and excellent noise cancellation are making such a difference for you.
Thanks for choosing Sony!
Best regards,
Estefany
- Pros mentioned:Battery life, Fit, Weight
Affordable Bluetooth noise canceling headphones
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.They work well! Battery life is great and charge quickly. Fit is nice and are lightweight.
I would recommend this to a friend - Pros mentioned:Comfort, Sound quality
This thing is great.
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best product I've ever bought I think. It has good noise cancellation for the price, and it's has incredible durability and longevity. As of right now, I'm closing in on 6,400 listening hours on the app. These headphones have been through all of it with me, and I'm sad at the thought I'll have to let them go someday.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Jaden, thank you so much for your wonderful 5-star review! We're thrilled to hear that the Sony - WHCH720N headphones, have provided you with such great noise cancellation and durability over the years. It's amazing to hear how much they've accompanied you on your listening journey! We're sad to see them go someday too, but we're glad they've served you well. Enjoy your future adventures with them! Thanks for choosing Sony. Regards, - Dominick
- Pros mentioned:Battery life, Comfort, Sound quality
Great set for the price
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I wasn't sure what to expect when I ordered these but they’re pretty good. The battery lasts you a long time and you don’t have to constantly charge them. They’re also comfortable and the noise canceling function is great.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Andrea, Awesome! We are glad to hear that you are happy with your new WHCH720! Turn down the world's noise with the long-lasting noise cancellation performance. Featuring Dual Noise Sensor technology and an Integrated Processor V1, the WH-CH720N allows you to fully immerse yourself in music without any distractions. Ergonomically designed to be lightweight, comfortable, and with up to 35 hours of battery life, you’ll almost forget you’re wearing it. Thank you for choosing Sony! -Carl
- Pros mentioned:Battery life, Sound quality, Weight
worth the price i paid
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.excellent price and sound quality. The build of the headphones feels cheap and lightweight but it doesn't affect anything overall. also, the battery life is better than any other headphones I've tried.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Maxb, We appreciate your feedback and we are glad that you like the overall quality of your new Sony wireless noise canceling headphones. Our WH-CH720N headphones also allow you to enjoy natural vocals, crystal-clear sound and balanced tuning audio, thanks to the Integrated Processor V1 and Digital Sound Enhancement Engine (DSEE), producing a high-quality sound exactly as the artists intended. The Precise Voice Pickup technology Wind Noise Reduction Structure will give you a clear and natural conversation during calls. We take all user input seriously and will make sure your comments reach the appropriate person. Thank you for trusting Sony! Vincent
- Pros mentioned:Sound quality, Weight
Amazing headset
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent headset, very light, outstanding audio quality
I would recommend this to a friendBrand response from SonyListens
Posted .Hi ChrisP,
It’s great to hear that you’re enjoying the lightweight design and audio quality of the WH-CH720N! We designed these to provide long-lasting comfort without compromising on the high-quality sound Sony is known for.
Thanks for choosing Sony.
Best regards,
Eliab
- Pros mentioned:Sound quality
SONY delivers outstanding performance & value
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Haven't shopped for headphones. Skeptical that "Noise Cancellation" would affect performance. The headphones are absolutely fantastic. Beautiful refined bass, but outstanding midrange and highs. Sound stage is very open and the app allows you to further customize the equalization and staging to suit the user. Value for dollar is sky high. Sony is amazing at delivering an amazing listening experience. The only challenge was handling the multiple physical buttons on thr earcups. I am considering the WH-1000MX4 to get the capacitive touch-buttons and foldable compact design. Love Sony quality and performance.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi DSQUARED55,
Thanks so much for reaching out and sharing your experience with the WH-CH720N headphones! It's awesome to hear how much you're enjoying the sound quality, especially the detailed bass, midrange and highs.
It sounds like you're a big fan of great sound, and we totally understand your interest in the WH-1000XM4. They'll give you those convenient capacitive touch controls and the foldable design you're looking for, making them super easy to pack and carry.
You'll also get our top-tier noise cancellation, which we're confident you'll be impressed with.
Hope this helps you with your decision.
We really appreciate you thinking of Sony for your purchase!
Best regards,
Estefany
- Pros mentioned:Battery life, Comfort, Sound quality
So good
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I was going for the beats studios until an associate told me to try Sony & i fell inlove. The sound is clear, doesn’t hurt my head, Battery life is amazing. 10/10 recommend & the blue color is beautiful
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Giselle,
Nice! Good decision in getting our Sony WHCH720 Headphone. You will surely not regret getting this one. We're glad that you love your new Sony heaphone for its sound quality, amazing battery life and it does not hurt your head when wearing it. Turn down the world's noise with the long-lasting noise cancellation performance. Featuring Dual Noise Sensor technology and an Integrated Processor V1, the WH-CH720N allows you to fully immerse yourself in music without any distractions. Ergonomically designed to be lightweight, comfortable, and with up to 35 hours of battery life, you’ll almost forget you’re wearing it. Thanks for choosing Sony and for recommending it! - Marco
- Pros mentioned:Comfort, Sound quality
Great. Hard to imagine anything better than Sony!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Awesome sound. Best NC options and quality. Great equalizer. Sooooo Comfortable! Easy setup with Sony App. Love the included cable and ability to connect via cable to airline audio when travelling. Now, I just wish there was a hard sided compact case that I can stash in my carry-on without worrying about damaging the headphones and cables . Guess I will find a brand X solution for now.
I would recommend this to a friend - Pros mentioned:Comfort, Sound quality
Great Price, Great Comfortability , Overall Great
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I knew I wanted a pair of Sony headphones as I have heard nothing but great things, after doing my research I decided on the pair as they were a great price espically with the amazing sale Best Buy was having at the time. I have been using the headphones for about 3 weeks now and they are so comfortable and noise canceling feature (main reason I bought them) is so amazing and worth buying these headphones. I would recommend these for college students as the on/off noise cancelation feature is right at your fingertips.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi VanessaA,
You made the right choice! We're glad that you like the comfort and noise canceling function of the headphones. Thank you for choosing Sony!
-Ralph