Customer Ratings & Reviews
- Model:
- WHCH720N/B
- SKU:
- 12246008
Rating by feature
- Sound Quality
Rating 4.7 out of 5 stars
- Battery Life
Rating 4.8 out of 5 stars
- Connectivity
Rating 4.7 out of 5 stars
to a friend
Customers are saying
Customers love the product's excellent sound quality. They also appreciate its super comfortable design and the incredibly long-lasting battery life.
This summary was generated by AI based on customer reviews.
Good headset
||Posted . Owned for 10 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good headset, very lightweight, good sound quality and noise cancellation
I would recommend this to a friendBrand response from SonyListens
Posted .Thank you for the positive feedback, SamuelR!
We are delighted to hear you find the WH-CH720N headphones to be a good headset!
It's excellent that you are enjoying the benefits of the very lightweight design, along with the great sound quality and effective noise cancellation—features we prioritized for comfortable, distraction-free listening.
Thank you for choosing Sony!
Best regards, Gus, Sony Social Media Team
Great value. Sony
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great sound. I can actually turn them up and jam tunes if I want to. Fit is very comfortable. Easy to use and connect.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Kimboe66!
It is truly wonderful to know that you're experiencing great sound and comfort with your WH-CH720N headphones.
We designed them with features like excellent noise canceling to block out distractions and a long-lasting battery so you can keep the music going all day long.
Thanks so much for choosing Sony!
Best regards,
Estefany
Best in this price range
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I really like the Sony WH‑CH720N headphones. They’re lightweight, very comfortable for long use, and offer clear, balanced sound with good bass. The noise cancellation works well for reducing everyday distractions, and the battery life is excellent. Bluetooth connectivity is smooth and reliable. Overall, they deliver great value and a solid listening experience.
I would recommend this to a friendBrand response from SonyListens
Posted .Hello Dhruv!
It is fantastic to know how much you like your WH-CH720N. We are so happy that the lightweight design, balanced sound, and reliable Bluetooth are giving you a solid listening experience!
While these work well, you’ll love the WH-1000XM6, XM5, or WH-ULT900N if you want our top features. They offer a truly premium listening experience.
We are so happy to have you as part of the Sony family!
Best regards,
Estefany
A Satisfying Purchase
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These are very nice headphones, I just have some personal grievances that prevent a 5 star rating from me, would give a 4.5 if I could. I like that there is both a noise canceling and ambient sound modes. The mic quality is very good and use it often for work calls and meetings. The cups are a bit shallow so I have to adjust them from time to time, other than that I find them comfortable to wear for long hours (for work and gaming). I personally didn't like the fact that I had to download an app to use the headphones but do understand the function of the app and how its used to better the experience of the user.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi CoolerDad,
Thank you for your time writing this review. It's wonderful to hear that you are enjoying the noise cancellation, ambient sound mode, mic quality, and comfortable fit of your WHCH720N headphones. We appreciate your feedback with regard the earcups and app. Sony values customers opinion as we always strive to deliver the best experience possible. Thanks for choosing Sony! - Kris
You've Been Warned...
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Sound good when using with phone and the accompanying sound app. Not the best when used with a cord in other sources, but that's probably the fault of the source and not the headset. Worth the purchase, regardless. Also, listen to The Warning, a rock trio of three Mexican sisters!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi MisterGuy,
It’s rewarding to hear that you are finding the WH-CH720N to be a worthwhile purchase, especially when paired with the Sony | Headphones Connect app to get that tailored sound. You are spot on—when using the wired connection with certain sources, the audio profile can vary based on the output of that device, whereas the app allows our integrated processor to really shine.
Also, thank you for the musical recommendation! We love hearing about the diverse artists our community enjoys through Sony hardware.
Thank you for making Sony part of your rock-and-roll journey!
Regards,
Dominick
Sony headphones
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Love them they are very comfortable and very light
I would recommend this to a friendBrand response from SonyListens
Posted .Hello Wandii, thanks for the great feedback!
We are really happy to hear that your new WH-CH720N feel so good to wear.
Thank you for selecting Sony and happy 2026!
Best regards,
Estefany
Great Headphones
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I loved these headphones for a long time but just never bought my own pair. They are an amazing budget option from Sony and I recommend them to everyone who asks about them.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi JonathanC, Thank you for the positive review! We're thrilled to hear you love your new Sony WHCH720N headphones. We appreciate the recommendation and thanks for choosing Sony! -Sam
Sony headphones
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent quality very good sound and has a comfortable fit!!!
I would recommend this to a friendBrand response from SonyListens
Posted .Hello WesB,
Thank you for choosing Sony!
We’re elated to hear that the WHCH720N headphones offer excellent quality, great sound, and a comfortable fit. It’s rewarding to know they enhance your listening experience so well.
Best regards,
-Fred
sony headphones
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.i havent tried the higher tier models but what i do know these are great value for the money gives you decent anc and they connect to anything with bluetooth while giving you great sound quality!
I would recommend this to a friendSony headphones
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Sounds good, fits good, light weight. I’d say the price point is correct.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi StanleyM, we're glad you like the sound quality of our product. Thanks for choosing Sony. ~Earl
A Music Lover's Dream
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My Sony WHCH720N headphones are an absolute game-changer! These headphones pack a serious punch with their bass response. They've got a powerful driver that delivers deep, resonant lows. Every beat? Crisp, clear, and immersive. It's like having a subwoofer in your ears! Perfect for your music marathons and they block out any annoying noise. Plus, they're gym-buddy material that I use on a daily! They are so comfy for everyday wear. You're gonna love 'em! And for the price? Unbeatable.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi DiegoP, Awesome! We're glad that you are enjoying your new headphones. Featuring Dual Noise Sensor technology and an Integrated Processor V1, the WH-CH720N allows you to fully immerse yourself in music without any distractions. Ergonomically designed to be lightweight, comfortable, and with up to 35 hours of battery life, you’ll almost forget you’re wearing it. We appreciate the recommendation and thanks for choosing Sony! -Erin
Head Phones
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great noise cancelling and holds a charge forever!
I would recommend this to a friendBrand response from SonyListens
Posted .Hello BethM,
Thank you for choosing Sony!
We’re honored to hear that you appreciate the WHCH720N headphones’ noise-cancelling capabilities and impressive battery life. It’s wonderful to know they provide you with lasting performance and an enhanced listening experience. Your feedback truly encourages us to continue delivering quality products designed to enrich everyday moments.
Best regards,
-Fred
Reasonable price for nice headphones
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The sound is great! I bought this for my husband for his birthday and he loves the long battery life and how he can set it to automatically adjust to the environment around us. Perfect for the price.
I would recommend this to a friendBrand response from SonyListens
Posted .Hello Ekd2023,
Thank you for choosing Sony!
We're truly heartened to learn that your husband is enjoying the WH-CH720N headphones. It's wonderful to hear that the sound quality, extended battery life, and adaptive environment features are enhancing his experience. We're pleased that the headphones have surpassed his expectations.
Best regards,
-Fred
Good Quality
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.the headphones were amazing! the sound quality awesome. they were very comfortable on my ears. the only downside is that they dont come with a storage pouch and arent able to fold them to be put away when not in use.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Ernesto, We're glad that you like the sound quality and comfort. Sony values the opinions of customers and is always striving to provide the best experience possible. Turn down the world's noise with the long-lasting noise cancellation performance. Featuring Dual Noise Sensor technology and an Integrated Processor V1, the WH-CH720N allows you to fully immerse yourself in music without any distractions. Ergonomically designed to be lightweight, comfortable, and with up to 35 hours of battery life, you’ll almost forget you’re wearing it. Thanks for choosing Sony! Erin
Great sound for the price
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great sound for decent price. Very light weight and feels comfortable.
I would recommend this to a friendGreat purchase
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great sound and very comfortable. I bought them for my son on the autism spectrum.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Emily,
We are excited to hear about your experience with the Sony WH-CH720N headphones! We are thrilled that you found both the sound quality and the comfort level to be great. Thank you so much for sharing your feedback and for choosing Sony!
Regards,
Dominick
Awesomeness
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great sound and does a great job at keeping out ambient noise - exceeded expectations.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Asteroid,
We are thrilled to hear that the WH-CH720N has exceeded your expectations! We designed these headphones to deliver a premium listening experience without compromise, so it is fantastic to know you are enjoying both the great sound quality and the effective ambient noise cancellation.
Thank you for choosing Sony and for sharing your wonderful feedback!
Regards,
Dominick
Great price for performance
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good sound. Good value. Lightweight. Battery life is fantastic.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi JosephF, Fantastic! We're truly delighted to hear that you're well-pleased with the amazing sound quality, lightweight design, and long-lasting battery life of your WHCH720N. Thank you so much for the perfect star review and for choosing the best brand, Sony! - Romeo
Good quality
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The sound quality is good, clear, and enjoyable. It delivers a pleasant listening experience for everyday use. The shape of the product is well designed, comfortable, and easy to handle. Overall, it feels practical, reliable, and suitable for daily activities.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi KarlaC!
Thank you for your wonderful feedback! We are thrilled to hear that the WH-CH720N headphones have exceeded your expectations.
We appreciate you choosing Sony!
Best regards,
Estefany
Headset
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nice good sound and easy to connect I will recommend it
I would recommend this to a friendBrand response from SonyListens
Posted .Hello SerapionT,
Thank you for choosing Sony!
We're honored to hear that you appreciate the sound quality and ease of connection with the WHCH720N headphones. Your recommendation means a lot to us, and we’re glad they have made a positive impact on your listening experience.
Best regards,
-Fred