Customer Ratings & Reviews
- Model:
- WHCH720N/B
- SKU:
- 12246008
Rating by feature
- Sound Quality
Rating 4.7 out of 5 stars
- Battery Life
Rating 4.8 out of 5 stars
- Connectivity
Rating 4.7 out of 5 stars
to a friend
Customers are saying
Customers love the product's excellent sound quality. They also appreciate its super comfortable design and the incredibly long-lasting battery life.
This summary was generated by AI based on customer reviews.
We love this product
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.My husband is so excited for this gift. He wears them while he walks on a daily basis. He can not wait to use them the next time he flies. The sound quality is great and the noise cancellation feature is so complete. He can not hear me talking when he has these headphones on his head. He loves that part.
I would recommend this to a friendBrand response from SonyListens
Posted .Thank you for sharing such a wonderful review, WalterinNOLA!
We are so happy to hear that your husband is loving his gift! It’s great to know the WH-CH720N headphones have become a part of his daily routine. While we're thrilled that the Noise Canceling is working so well for his walks, we are even more excited for him to experience them on his next flight—they really do make travel much more relaxing.
Thank you for choosing Sony for such a special gift!
Best regards,
Gus, Sony Social Media Team
Best headphones ever!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These headphone la are really light weight and have amazing sound. I use them outside when riding on my lawnmower and can still hear my music perfectly!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi ThomasL,
That's fantastic to hear! We're thrilled that the WH-CH720N headphones are proving to be the perfect companion for your outdoor activities, even with something as demanding as a lawnmower. The combination of lightweight design and amazing sound, coupled with effective noise canceling, truly allows you to immerse yourself in your music. Thanks for choosing Sony.
-Eliab
Affordable and Amazing
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Got them for college and they work absolutely wonderful! Noise cancelling works amazing but ambient noise is without a doubt my fav! Would recommend as an affordable option!
I would recommend this to a friendBrand response from SonyListens
Posted .Thank you for the fantastic review, CameronS!
We are absolutely thrilled to hear that the WH-CH720N is working out so well for your college studies. It’s wonderful to know that the noise cancelling is helping you stay focused, and we’re especially glad you’re enjoying the Ambient Sound mode for when you need to stay aware of your surroundings on campus.
Thank you for choosing Sony and for your great recommendation!
Best regards, Gus, Sony Social Media Team
Great Budget Headphones
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This exceeded my expectations. While it lacks Hi-Res audio and touch controls, it effectively fulfills its purpose. You gain extra features with the app as you move to higher models. The sound quality is mediocre, but phone calls were clear. I recently used these at the airport with no problems. The noise control worked well and even alleviated my ear pain during flights.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Imani,
We are really happy to hear that your headphones were a reliable companion during your recent travels! It is great to know that the Dual Noise Sensor technology and Integrated Processor V1 effectively shut the world out during your flight, and we are glad the Sony | Sound Connect app has allowed you to customize your ambient sound levels to your liking.
Thank you for making Sony part of your listening experience.
Regards,
Dominick
Satisfied customer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good fit, good sound, battery lasts a long time and they are light weight. It was a good buy.
I would recommend this to a friendSolid headphones and great sound
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Noise canceling really works, my teen doesn't hear a word I say lol
I would recommend this to a friendBrand response from SonyListens
Posted .Hi SpcMma,
We couldn't be happier to hear that the noise-canceling feature is doing its job so perfectly, even if it means you might have to wave your hands to get your teen's attention! Striking that perfect balance of peace and quiet at home is exactly what we aim for with our audio technology.
Since they are clearly a fan of tuning out the background noise, you might want to keep an eye on our premium Sony WH-1000XM6 headphones down the road. While the WHCH720N offers fantastic everyday isolation, the XM6 takes it to an entirely new level with industry-leading, dual-processor noise cancellation and smarter adaptive audio. It is the ultimate upgrade for whenever they are ready for a studio-quality sound experience.
Thank you for bringing Sony into your home entertainment and family life!
Regards,
Dominick
Great Headphones & Mic for Video Meetings
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.2 weeks into using these headphones and so far so good. The audio quality is great and the microphone good! I use them almost exclusive for work (Zoom/Teams) meetings and plugged into my MacBook. Have tried them on battery long enough to provide a review.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi JonathanSF,
We are thrilled that your WH-CH720N headphones are performing well for your work meetings! By using our Integrated Processor V1 and dual microphones, we designed these to provide the clear audio and reliable microphone quality needed for professional calls.
Thanks for choosing Sony.
Best regards,
Eliab
Great budget headphones
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great audio quality and very light weight i recommend!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi IsaacF,
It is fantastic to know that you recommend the Sony WH-CH720N headphones and gave them a five-star rating!
We are thrilled to hear that you are enjoying the great audio quality and the very lightweight design. We aim to combine high performance with comfort, and your positive comments are highly appreciated.
Thank you for your review, and for choosing Sony!
Regards,
Dominick
Nice headphones
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These headphones synced very nicely to my phone. When I put them on to listen to my playlist, they are noise canceling, and all I hear is my music.
I would recommend this to a friendBrand response from SonyListens
Posted .Hello Disappointed,
Thank you for choosing Sony!
We're thrilled to hear that the WHCH720N headphones synced effortlessly with your phone! It's fantastic to know that when you wear them to enjoy your playlist, the noise-canceling feature significantly enhances your listening experience, allowing you to immerse yourself in your music. We're confident you'll enjoy your headphones for many sessions ahead!
Best regards,
-Fred
Sony headphones
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best headphones ever!!! Noice cancelation and stay put while working out. Light weight and my battery lasts for days!!(:
I would recommend this to a friendBrand response from SonyListens
Posted .Hi DaliaR, We're glad that you are enjoying your new headphones. Turn down the world's noise with the long-lasting noise cancellation performance. Featuring Dual Noise Sensor technology and an Integrated Processor V1, the WH-CH720N allows you to fully immerse yourself in music without any distractions. Ergonomically designed to be lightweight, comfortable, and with up to 35 hours of battery life, you’ll almost forget you’re wearing it. Thanks for choosing Sony! Erin
Just as good
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love how light weight they are and they’re very comfortable. I love that it has noise cancellation too.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi AigneeR,
Nice! We're glad that you appreciate the light weight design, comfort and noise canceling feature of your new Sony WHCH720N Headphone. Featuring Dual Noise Sensor technology and an Integrated Processor V1, the WH-CH720N allows you to fully immerse yourself in music without any distractions. Ergonomically designed to be lightweight, comfortable, and with up to 35 hours of battery life, you’ll almost forget you’re wearing it. Thanks for choosing Sony! - Marco
Very good product in under 100$
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Sony always provides the best headsets, this ones best in its price range sounds really good handy and also its over-ear makes comfortable in wearing. only draw back i found is connectivity which takes longer time to connect initially.
I would recommend this to a friendGreat product overall
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.These are excellent noise canceling headphones. They're super comfortable to wear. If I need another set again I'll be going with the sony noise canceling headphones.
I would recommend this to a friendHeadphones are amazing
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The headphones sound amazing and the battery life is really good
I would recommend this to a friendBrand response from SonyListens
Posted .Hello ArmandoR,
Thank you for choosing Sony!
It brings us great joy to hear that you’re enjoying the sound quality and battery life of the WHCH720N headphones. We appreciate your recognition of these features, and it’s wonderful to know they’re enhancing your listening experience. Thank you for sharing your positive feedback!
Best regards,
-Fred
Perfect gift for my child.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have no complaints. The noise canceling is pretty solid. Battery life is great. Sony headphones usually have superior sound and these are no different. I would buy these for myself if they didn't look so weird on my big head.
I would recommend this to a friendBest headphones
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Awesome headphones excellent sound quality and amazing battery life. I literally charge them once a month and use them about 36 hours each week
I would recommend this to a friendExcellent sound and comfort.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great value for the price, especially if you get it on sale. Sound quality is premium, and very comfortable to wear. Love that it works wired so don’t have to worry if I want to use them when they aren’t charged and I don’t have to pair them first with every device.
I would recommend this to a friendBrand response from SonyListens
Posted .Awesome, JustMe! We're glad you like the sound quality of the headphones. Enjoy and thanks for choosing Sony. -Craig
Comfortable
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I was looking for a comfortable and light noise cancelling headphones. This one meet everything I expected.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Jazper,
Terrific! We're glad that you found the best headphones that perfectly matches your needs and expectations. Turn down the world's noise with the long-lasting noise cancellation performance. Featuring Dual Noise Sensor technology and an Integrated Processor V1, the WH-CH720N allows you to fully immerse yourself in music without any distractions. Ergonomically designed to be lightweight, comfortable, and with up to 35 hours of battery life, you’ll almost forget you’re wearing it. Thanks for choosing Sony! - Kris
Pleasantly surprising over ear headset
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I give these 5 stars (in their price point $150). Good sounding, easy operation, battery life good, and descent noise cancellation. That being said, these are not in the same category as Sony’s 1000XM4, Apple AirPod Max, or Bose OQ Ultra. On sale ($99) they are more than worth it. I wish they came with a case.
I would recommend this to a friendBrand response from SonyListens
Posted .Awesome, KIRE2631! Thank you for sharing such an wonderful experience so far on using your new WH-CH720N Headphones. We are thrilled to hear that you are satisfied with your purchase and you like the outstanding battery life, excellent noise cancellation, and sound quality of these headphones. It sounds like we hit the mark with the WH-CH720N. Thanks for choosing Sony! -Jess
Sony headphones 720 model
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.My 1st sony headphones and im loving them. Very good sound quality and n/c.
I would recommend this to a friendBrand response from SonyListens
Posted .Thank you for the awesome review, Anchoragebestby!
We are so excited to hear that your first pair of Sony headphones is a hit! It’s great to know that you're loving the sound quality and that the noise canceling is doing its job. We always love welcoming new members to the Sony family!
Enjoy the music and thank you for choosing Sony!
Best regards,
Gus, Sony Social Media Team