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$178.00

Customer reviews

Rating 4.6 out of 5 stars with 2878 reviews

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Rating by feature

  • Sound Quality

    Rating 4.7 out of 5 stars

  • Battery Life

    Rating 4.8 out of 5 stars

  • Connectivity

    Rating 4.7 out of 5 stars

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Cons mentioned filter

94%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 26 Showing 501-520 of 2,878 reviews
  • Pros mentioned:
    Comfort, Sound quality, Weight

    Rated 5 out of 5 stars

    Headset

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wonderful headset! Very lightweight and comfortable, great sound.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi ElizabethM, Thanks for the 5-star rating! We're glad you're happy with your purchase. Make sure to keep your device's firmware up to date to enjoy all its features. Thanks for choosing Sony! -Craig Sony_US

  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    I love these

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great quality, comfortable, love them, also has a nice base

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi AlajahH,

      That's excellent feedback! We're thrilled you love the great quality, comfort, and nice bass of your WH-CH720N headphones. Thanks for choosing Sony. Best regards, Eliab sony-global

  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    Great headphones

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm very happy with my purchase. Great sound quality and very long battery life. Also very lightweight and easy to wear. I'm hard of hearing, and I love using these.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality
    Cons mentioned:
    Bass

    Rated 5 out of 5 stars

    Sony - WHCH720N

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really good headphones. Easy to connect. Not overly bass as some others are. Lite and comfortable.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi JosephS,

      Awesome! We're glad to hear that you like comfortable design and easy to connect feature of the headphones. We appreciate the 5-star rating and thank you for choosing Sony!

      -David Sony_US

  • Pros mentioned:
    Battery life, Sound quality, Weight

    Rated 4 out of 5 stars

    Satisfied customer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good fit, good sound, battery lasts a long time and they are light weight. It was a good buy.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    noise cancelling things

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    love the noise cancelling, needs to know how to configure the app correctly and to your liking though

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi tMak,

      We are thrilled you're loving the noise cancelling on your new blue WH-CH720N! To master the settings, we recommend using the Sony | Sound Connect app to customize your Equalizer (EQ) and fine-tune the Ambient Sound Control to your exact liking.

      Thanks for choosing Sony.

      Best regards,
      Eliab sony-global

  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Light and comfortable

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The head phones are great for long use and the noise cancellation is awesome. Would definitely recommend getting

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello Retrogamer,

      Thank you for choosing Sony!

      We're really happy to hear that you're enjoying the WHCH720N headphones! It's fantastic to know that they provide comfort for extended use and that the noise cancellation feature has impressed you. Thank you for your recommendation!

      Best regards,
      -Fred Sony_US

  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    excellent

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good, good sound quality and very long-lasting battery

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi JoseD,

      We are immensely pleased to hear you think the WH-CH720N is great and that you're enjoying the sound quality! We specifically designed these headphones for long listening sessions with up to 35 hours of battery life and Digital Sound Enhancement Engine (DSEE) to deliver high-quality audio.

      Thanks for making Sony part of your listening experience!

      Best regards,
      Dominick sony-global

  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    Sony headphones are great!

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These work great. I am amazed at the battery life, and the noise cancelling works well.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi MaryP, thanks so much for sharing your feedback with us!

      We are delighted to hear you're loving your new WH-CH720N headphones. We're glad to know you're happy with the battery life and that the noise canceling is making a difference.

      Thank you for choosing Sony!
      Best regards,
      Estefany sony-global

  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Unbeatable for the price.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The noise cancelling / active listening feature works very well and have been amazing for gaming/listening to music. Very comfortable and highly recommended.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Weight

    Rated 5 out of 5 stars

    love this headphones

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I absolutely love these headphones! so comfortable and very lightweight

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi ShellyM,

      Thank you for choosing Sony!

      We're excited to hear that you absolutely love your WH-CH720N headphones, and that their comfort and lightweight design stand out for you. Enjoy every listen!

      Best regards,
      -Fred Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    WOW!!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am a part-time landscaper that was looking for some earbuds or headphones that have good ANC, quality sound, and decent volume. Let me say that I found what i was looking for when I bought these headphones. I cut grass with a zero turn mower and these headphones almost completely cancel that noise of the lawnmower while wearing them. I cut a yard twice because i was so engaged with the sound coming from these headphones. If those other more expensive headphones can offer a better experience than these, I guess I will never know bc these are absolutely perfect for me.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Very comfortable and great sound.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wanted something for when I was at home chilling and listening to music. They are very comfortable and lightweight. The bass is also very good and the sound quality is overall very nice.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello JazielR,

      Thank you for sharing your experience with the Sony WH-CH720N headphones. We're delighted to hear that you find them perfect for relaxing at home and enjoying your music. It's great to know that their comfort and lightweight design enhance your listening experience, and that you're impressed with the rich bass and overall sound quality. Thank you for choosing Sony!

      Best regards,
      -Fred Sony_US

  • Rated 5 out of 5 stars

    Head phones

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really like them. Everything I wanted so that I can listen to my albums load without disturbing everyone else in the house, Was easy to connect because I had my kids hook them up for me

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi DuaneA,

      It brings us great joy to hear that you are really liking your new headphones and that they are providing the perfect way to enjoy your favorite albums at any volume without disturbing your household.

      We aim to make our technology accessible for everyone, and it is wonderful that your kids were able to help you get connected so quickly. The WH-CH720N is designed to deliver a rich, private listening experience, and we are thrilled that you can now immerse yourself in your music with both comfort and ease.

      We really appreciate you being part of the Sony family.

      Regards,
      Dominick sony-global

  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    Great buy

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Daughter loves these headphones. She always has them on her head. Says they are so super comfortable

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi MelissaP,

      We are so happy to hear that your daughter is loving her new headphones! Comfort is a top priority for us, and we're glad they’ve become her go-to pair.

      Thanks for choosing Sony.

      Best regards,
      Eliab Sony_US

  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Great headphones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got them for my daughter. They are way better than expected. The sound is definitely superb and do cancel out the noise. Super comfortable around the ears

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great headphones!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These connect easily and they are super clear and easy to use!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi DebbieS,

      Thank you for the great positive feedback! It's a true pleasure to hear you're enjoying the simple functionality and clear performance of the WH-CH720N. We designed them to connect easily and be super clear, so we are delighted to know we hit the mark for you!

      Thanks for trusting Sony.

      Regards,
      Dominick Sony_US

  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    Pleasantly surprising over ear headset

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I give these 5 stars (in their price point $150). Good sounding, easy operation, battery life good, and descent noise cancellation. That being said, these are not in the same category as Sony’s 1000XM4, Apple AirPod Max, or Bose OQ Ultra. On sale ($99) they are more than worth it. I wish they came with a case.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Awesome, KIRE2631! Thank you for sharing such an wonderful experience so far on using your new WH-CH720N Headphones. We are thrilled to hear that you are satisfied with your purchase and you like the outstanding battery life, excellent noise cancellation, and sound quality of these headphones. It sounds like we hit the mark with the WH-CH720N. Thanks for choosing Sony! -Jess Sony_US

  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Excellent sound and comfort.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great value for the price, especially if you get it on sale. Sound quality is premium, and very comfortable to wear. Love that it works wired so don’t have to worry if I want to use them when they aren’t charged and I don’t have to pair them first with every device.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Awesome, JustMe! We're glad you like the sound quality of the headphones. Enjoy and thanks for choosing Sony. -Craig Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Very good for the money

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Initially I was not sure of these headphones, but they are wonderful. Had a few connection quirks but nothing crazy. I love them. Great sound.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Lwoodr000,

      We’re happy to hear that you love your headphones and are enjoying the great sound! If you experience any further connection quirks, please ensure your firmware is updated via the Sony | Headphones Connect app to maintain a stable Bluetooth connection.

      Thanks for choosing Sony.

      Best regards,

      Eliab Sony_US