Customer Ratings & Reviews
- Model:
- WHCH720N/B
- SKU:
- 12246008
Rating by feature
- Sound Quality
Rating 4.7 out of 5 stars
- Battery Life
Rating 4.8 out of 5 stars
- Connectivity
Rating 4.7 out of 5 stars
to a friend
Customers are saying
Customers love the product's excellent sound quality. They also appreciate its super comfortable design and the incredibly long-lasting battery life.
This summary was generated by AI based on customer reviews.
Sony headphones
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great headphone very comfortable and blocks out noise really well.
I would recommend this to a friendBrand response from SonyListens
Posted .Hello VickyL,
Thank you for choosing Sony!
We're elated to hear that you’re enjoying your WH-CH720N headphones. Comfort and effective noise blocking are key to a great listening experience, and it’s wonderful to know these headphones are delivering just that for you. We truly appreciate your feedback and look forward to continuing to enhance your audio experience!
Best regards,
-Fred
Great headphones
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I'm very happy with my purchase. Great sound quality and very long battery life. Also very lightweight and easy to wear. I'm hard of hearing, and I love using these.
I would recommend this to a friendSolid headphones
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Comfortable & does a decent job of noise cancellation
I would recommend this to a friendBrand response from SonyListens
Posted .Hi JohannaK,
We're glad to hear you find the WH-CH720N headphones comfortable and that they are doing a decent job with noise cancellation! We aim to provide a great listening experience for everyday use.
Thanks for choosing Sony.
Best regards, Eliab
Great sound and noise cancellation
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I WISH I could get my son out of these. The sound is excellent and the noise cancellation makes it nearly impossible to call him downstairs when he's wearing them. I have to get his older brother to get his attention. I guess they do what they're intended to do!
I would recommend this to a friendBrand response from SonyListens
Posted .Hello Baron,
Thank you for choosing Sony!
It brings us great joy to hear that the WHCH720N headphones deliver excellent sound and effective noise cancellation—so effective that getting your son's attention can be a bit of a challenge! It’s wonderful to know our technology is making such a strong impact, and we appreciate you sharing this playful experience with us.
Best regards,
-Fred
Amazing headphones!!!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These headphones are amazing!! The noise cancelling feature works perfectly for louder environments. I live in a college campus and frequently study outside where there is a lot of background noise, and the noise cancelling helps me focus with whatever music I’m listening to. The headphones are also extremely comfortable to wear and I have even fallen asleep with them on!! 100% recommend purchasing, you won’t regret it!!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi LeahP, Thank you for the positive review! We're very happy to hear you like the superb noise cancellation and comfortable fit of your new Sony WHCH720N. The Sony WHCH720N are designed with industry-leading noise cancelling technology to provide an exceptional audio experience in various environments, including reducing background noises to help your focus with your music. Featuring Dual Noise Sensor technology and an Integrated Processor V1, the WH-CH720N allows you to fully immerse yourself in music without any distractions. Ergonomically designed to be lightweight, comfortable, and with up to 35 hours of battery life, you’ll almost forget you’re wearing it. Thanks for choosing Sony! -Sam
Great entry to mid-level headphones
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My son purchased these headphones with his birthday money after I helped him cross shop a few other ones. It was on sale at the time and he really likes. He says they’re very comfortable (compared to some little kid on ear headphones he had) and likes the sound. I personally find the sound to be okay. Not great but not bad either. But for $100, I can’t complain.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Ronnie, We're glad you're happy with your purchase. Make sure to keep your device's firmware up to date to enjoy all its features. Thanks for choosing Sony! -Craig
Worth the price
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great quality headphones. Comfortable and great sound quality.
I would recommend this to a friendBrand response from SonyListens
Posted .Hello GracieH,
Thank you for choosing Sony!
We couldn't be happier to hear that you enjoy the quality, comfort, and sound of your WHCH720N headphones. Your appreciation means a lot to us. For an even more enhanced experience, you might like to explore our latest models, such as the WH-1000XM4 or WH-1000XM5, which offer advanced features to elevate your audio journey.
Best regards,
-Fred
Jon boy
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is the most comfortable headphone I’ve ever had and the sound quality is fantastic
I would recommend this to a friendVery comfortable and great sound.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I wanted something for when I was at home chilling and listening to music. They are very comfortable and lightweight. The bass is also very good and the sound quality is overall very nice.
I would recommend this to a friendBrand response from SonyListens
Posted .Hello JazielR,
Thank you for sharing your experience with the Sony WH-CH720N headphones. We're delighted to hear that you find them perfect for relaxing at home and enjoying your music. It's great to know that their comfort and lightweight design enhance your listening experience, and that you're impressed with the rich bass and overall sound quality. Thank you for choosing Sony!
Best regards,
-Fred
Great sound, Great design
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These headphones are my go to for everything. Working out, playing games, passing time at work, even sleeping. These headphones are able to have great sound while also not breaking at the slightest pressure of simply laying your head down or accidentally dropping them. As for the sound, whether you’re in a plane or on a drive or simply in the quiet of your own home, these headphones are able to fully envelope you into whatever you’re listening to.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi JEHOSHUAR,
We are thrilled to hear that the WH-CH720N has become your go-to pair for everything from working out to traveling! It is great to know that you are enjoying the immersive sound quality and the durable design. We truly appreciate you sharing your experience with us. Thanks for choosing Sony.
Best regards,
Eliab
Very good headphones for traveling
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I travel a lot and most of the time I forget to charge my headphones but these are super they last up to 36 hours of listening time but personally it feels longer considering I listen to music all the time and forget I charge it only thing that could be better would be the noise canceling it’s very good and they do the job especially at the price point but they are lacking especially when you are surrounded by people who talk loud
I would recommend this to a friendBrand response from SonyListens
Posted .Hi EduardoR,
Amazing! We're really glad that you are enjoying amazing sound quality, long battery life, and noise canceling features of your new headphones. This is definitely great for traveling. Turn down the world's noise with the long-lasting noise cancellation performance. Featuring Dual Noise Sensor technology and an Integrated Processor V1, the WH-CH720N allows you to fully immerse yourself in music without any distractions. Ergonomically designed to be lightweight, comfortable, and with up to 35 hours of battery life, you’ll almost forget you’re wearing it. Thanks for choosing Sony! - Kris
My first wireless headphone....world class product
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Flew from NYC to Paris and back...zero noise.....fabulous
I would recommend this to a friendBrand response from SonyListens
Posted .Hi GlenB,
It is fantastic to know that your WH-CH720N headphones provided zero noise and a fabulous experience on your flights between NYC and Paris!
Long-haul international travel is the ultimate test for noise cancellation and comfort, so we are happy that they kept your journey peaceful and quiet across the Atlantic.
Thank you for trusting Sony to be your ultimate travel companion!
Regards,
Dominick
Unbeatable for the price.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The noise cancelling / active listening feature works very well and have been amazing for gaming/listening to music. Very comfortable and highly recommended.
I would recommend this to a friendGreat headsets
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love these. Soft and lightweight. Great sound. Bought a 2nd pair fir my wife for going on a plane.
I would recommend this to a friendBrand response from SonyListens
Posted .Hello Rt2022,
Thank you for your review! We're so glad to hear you love the soft, lightweight design and great sound of your headphones. It’s wonderful to know you found them perfect for travel and even got a pair for your wife!
The Integrated Processor V1 is what powers the effective noise canceling, giving you a quiet listening environment that lets you fully appreciate the music you love, even in noisy places like a plane. This technology is a big part of what makes the audio quality so clear and impactful.
Thanks for choosing Sony, and have a terrific day!
DiegoV
Adjustable, comfortable and high quality sound!
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These headphones were purchased for my son in college, and he loves them. So much that I don't think they have come off his head since opening. He played music for me, and I was very pleased with the sound and the noise canceling. They are adjustable, comfortable and have a high quality sound! Highly recommend for use with cell phone, ipad and other devices - connection was seamless.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi JSwiney,
That's very sweet of you on getting your son a new pair of Sony headphones! We're really glad that he loves them. Nice to hear that you are also very pleased with the amazing sound quality, great connectivity, and comfortable fit of the unit. Turn down the world's noise with the long-lasting noise cancellation performance. Featuring Dual Noise Sensor technology and an Integrated Processor V1, the WH-CH720N allows you to fully immerse yourself in music without any distractions. Ergonomically designed to be lightweight, comfortable, and with up to 35 hours of battery life, you’ll almost forget you’re wearing it. Thank you for the recommendation and for choosing Sony! - Kris
WOW!!
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I am a part-time landscaper that was looking for some earbuds or headphones that have good ANC, quality sound, and decent volume. Let me say that I found what i was looking for when I bought these headphones. I cut grass with a zero turn mower and these headphones almost completely cancel that noise of the lawnmower while wearing them. I cut a yard twice because i was so engaged with the sound coming from these headphones. If those other more expensive headphones can offer a better experience than these, I guess I will never know bc these are absolutely perfect for me.
I would recommend this to a friendGreat
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Sony does not disappoint. My favorite features are the noise cancelling and the comfy pads.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Valerie! It's wonderful to hear you're loving your WH-CH720N headphones! We feel privileged to know you're enjoying the comfort of the earpads and the noise canceling feature, which is designed to really let you focus on your music.
Thanks for choosing Sony!
Best regards,
Estefany
Sony Wireless headphones
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Sound quality is excellent and really good at noise cancelation. Used them on the plane to watch movies and listen to music and worked really well.
I would recommend this to a friendBrand response from SonyListens
Posted .Thank you for the fantastic review, Bmac!
We’re thrilled to hear that the WH-CH720N made your flight so much better! It’s great to know the noise canceling and sound quality hit the mark for both movies and music during your travels.
Thank you for choosing Sony!
Best regards,
Gus, Sony Social Media Team
Great headphones
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Got them for my daughter. They are way better than expected. The sound is definitely superb and do cancel out the noise. Super comfortable around the ears
I would recommend this to a friendgreat sound great battery
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.been using this for a while now, sounds great and i don't have to charge it that often.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi RoWa,
Thanks for sharing your feedback on the WH-CH720N headphones. We're glad to hear that you're enjoying the great sound and the long battery life they delivers!
Thanks for choosing Sony!
Sincerely,
Jenn | Sony North America.