Customer Ratings & Reviews
- Model:
- WHCH720N/B
- SKU:
- 12246008
Rating by feature
- Sound Quality
Rating 4.7 out of 5 stars
- Battery Life
Rating 4.8 out of 5 stars
- Connectivity
Rating 4.7 out of 5 stars
to a friend
Customers are saying
Customers love the product's excellent sound quality. They also appreciate its super comfortable design and the incredibly long-lasting battery life.
This summary was generated by AI based on customer reviews.
Light and comfortable
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The head phones are great for long use and the noise cancellation is awesome. Would definitely recommend getting
I would recommend this to a friendBrand response from SonyListens
Posted .Hello Retrogamer,
Thank you for choosing Sony!
We're really happy to hear that you're enjoying the WHCH720N headphones! It's fantastic to know that they provide comfort for extended use and that the noise cancellation feature has impressed you. Thank you for your recommendation!
Best regards,
-Fred
Can you Hear me now?
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Absolutely love these. One of the best headphones ive ever used. Sound is amazing. Noise cancellation is awesome even in crowded places. And battery life for me is great! Ive used this from running to doing homework in coffee shops, it has great range!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi JesseA, Awesome! We're glad that you are enjoying your headphones. Your feedback is greatly appreciated. Thank you for choosing Sony. Erin
Sony WHCH720N Headphones Review
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Got these for my fiancé since I loved my own so much, and he loves them too! They're great for everyday use and are especially helpful on planes when using the headphones to watch movies. Awesome battery life as well!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi RachelC,
We are immensely pleased to hear that you loved your own pair so much that you shared the experience with your fiancé, and that he is enjoying them just as much!
The WH-CH720N is indeed an ideal travel companion, especially for long flights, thanks to our Integrated Processor V1. This technology provides high-performance noise cancellation that effectively filters out engine drone and cabin hum, allowing you to stay fully immersed in your movies or music. To ensure the entertainment doesn't stop mid-flight, these headphones feature an extra-long battery life of up to 35 hours with noise canceling on. Plus, their incredibly lightweight and ergonomic design means they stay comfortable even through the longest travel days and everyday use.
We really appreciate you choosing Sony!
Best regards,
Dominick
Awesome!!!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.My girlfriend loves it!! Sound quality is great and it was a perfect gift
I would recommend this to a friendBrand response from SonyListens
Posted .Thank you for the fantastic review, user332853!
We are so happy to hear that the WH-CH720N was the perfect gift for your girlfriend! It is wonderful to know that she is loving the headphones and that the sound quality is hitting the mark.
Thank you for choosing Sony.
Best regards,
Gus,
Sony Social Media Team
Great quality
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great sound and very comfortable to wear and light
I would recommend this to a friendBrand response from SonyListens
Posted .Awesome, Miguel! Enjoy your headphones and thanks for choosing Sony! -Craig
Very Comfy
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I liked these headphones a lot, i have a crushed vertebrae in my neck and they were very very lightweight and a very good pair of headphones. They have some touch gestures and those were very very nice! I had accidentally got this pair instead of their extra bass sister product, but they were still a really good pair of headphones! My favourite thing is their range and their battery life! Definitely great!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi RebeccaT, we're glad you are enjoying our your new headphones! Turn down the world's noise with the long-lasting noise cancellation performance. Featuring Dual Noise Sensor technology and an Integrated Processor V1, the WH-CH720N allows you to fully immerse yourself in music without any distractions. Ergonomically designed to be lightweight, comfortable, and with up to 35 hours of battery life, you’ll almost forget you’re wearing it. Thanks for choosing Sony! ~Earl
Quality of Life
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The main issue is that these headphones aren't foldable. The noise cancelling also isn't that great in comparison to something like soundcore space one headphones, but the volume and overall sound quality is fine.
I would recommend this to a friendBrand response from SonyListens
Posted .Thank you for taking the time to share your feedback about the WH-CH720, Tdarrius. We appreciate your comments and understand your concerns.
Regarding foldability, the WH-CH720N headphones are designed with a lightweight and comfortable build for everyday use but do not feature a foldable design. This choice provides a slimmer profile and reduces overall weight, which many users find convenient for extended listening, though we understand that a folding mechanism can add extra portability.
On noise cancelling, we strive to deliver an enhanced listening experience with our noise-cancelling technology. The effectiveness of noise cancellation varies based on the environment and the type of sound present—Sony's noise-cancelling works best to reduce constant, low-to-medium pitch noises like background hums or engine noise. Some high-frequency or variable sounds may still be noticeable due to the way noise-cancelling technology works in general. While experiences can differ depending on individual preference and use, we're always working to improve performance and appreciate your comparison with other models.
We're glad you found the volume and overall sound quality satisfactory, as delivering clear and enjoyable audio remains one of our highest priorities.
Thank you again for your review and choosing us. Your input helps us refine our products and better meet the needs of all our customers.
Gus,
Sony North America Customer Support
Good
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great sound and noise cancelling! I love that the battery life lasts a long time, they connect quickly & easily to my phone, and I cannot hear anything around me when I’m wearing them. I bought these to workout with and they stay on when I’m jumping rope or doing any standing exercises. However, when doing sit ups they started almost sliding off my head after a month even though they are adjusted to be the tightest they can fit on my head. I know they are not considered to be sport headphones though so overall, they are a great option for the price!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Lupe,
Thank you for your time writing this review. We're glad you like the great sound, noise canceling features, long battery life, and easy connectivity of phone to your new headphones. We're sorry if the unit is sliding off while doing some of your exercise routines. We appreciate your feedback and insights. Sony values the opinions of customers and is always striving to provide the best experience possible.
Turn down the world's noise with the long-lasting noise cancellation performance. Featuring Dual Noise Sensor technology and an Integrated Processor V1, the WH-CH720N allows you to fully immerse yourself in music without any distractions. Ergonomically designed to be lightweight, comfortable, and with up to 35 hours of battery life, you’ll almost forget you’re wearing it. Thanks again for purchasing SONY! - Kris
I love these
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.great quality, comfortable, love them, also has a nice base
I would recommend this to a friendBrand response from SonyListens
Posted .Hi AlajahH,
That's excellent feedback! We're thrilled you love the great quality, comfort, and nice bass of your WH-CH720N headphones. Thanks for choosing Sony. Best regards, Eliab
Sony headphones
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very nice headphones. Clear and smooth sound. The cancelation noise is a blessing
I would recommend this to a friendBrand response from SonyListens
Posted .Hi NACIM!
Thanks so much for the review and for sharing your experience with us.
It is fantastic to know that you are finding the sound of the WH-CH720N so clear and smooth. We are so happy to hear that the noise canceling is making such a big difference for you!
While these are a solid choice for daily use, you might want to explore models like the WH-1000XM6, WH-1000XM5, or the WH-ULT900N if you're interested in our most advanced features. They are designed to deliver a truly rich and powerful listening experience.
We're genuinely thankful you decided on Sony!
Best regards,
Estefany
Sony headphones are great!
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These work great. I am amazed at the battery life, and the noise cancelling works well.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi MaryP, thanks so much for sharing your feedback with us!
We are delighted to hear you're loving your new WH-CH720N headphones. We're glad to know you're happy with the battery life and that the noise canceling is making a difference.
Thank you for choosing Sony!
Best regards,
Estefany
Great sound
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great sound. Great fit. Pretty good battery life. Worth it
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Esco,
Awesome! We're glad that your investment with your WHCH720N headphones is worth it. It's nice to know that you are having a great time with the superb sound quality. comfortable fit, and long battery life of the unit. Thanks for choosing Sony! - Kris
Buy With Confidence
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Smooth sound, long battery life, and over the ear comfort, all at a fair price. Great product!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi RayH, Thank you for the great review! We're glad you like the amazing sound quality, long battery life, and comfortable fit of your new Sony WHCH720N. Featuring Dual Noise Sensor technology and an Integrated Processor V1, the WH-CH720N allows you to fully immerse yourself in music without any distractions. Ergonomically designed to be lightweight, comfortable, and with up to 35 hours of battery life, you’ll almost forget you’re wearing it. Thanks for choosing Sony! -Sam
Great all around headphones
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great sound, good noise canceling feature. Very comfortable and great battery life.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Catalioti,
That's perfect! Thank you for the 5 star rating and for sharing your honest review with our Sony - WHCH720N Wireless Noise Canceling Headphones. We are very happy that you are pleased with audio quality, noise canceling feature, comfortability and long battery life of your new headphone. Featuring Dual Noise Sensor technology and an Integrated Processor V1, the WH-CH720N allows you to fully immerse yourself in music without any distractions. Ergonomically designed to be lightweight, comfortable, and with up to 35 hours of battery life, you’ll almost forget you’re wearing it. Thanks for choosing Sony! Enjoy! - Marco
Sony Headphones
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very good sound and comfort quality. The battery lasts and it was affordable compared to others.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Regina, We're glad that you are enjoying your new headphones. Turn down the world's noise with the long-lasting noise cancellation performance. Featuring Dual Noise Sensor technology and an Integrated Processor V1, the WH-CH720N allows you to fully immerse yourself in music without any distractions. Ergonomically designed to be lightweight, comfortable, and with up to 35 hours of battery life, you’ll almost forget you’re wearing it. Thanks for choosing Sony! Erin
Sony Headset
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Amazing sound, light weight, and comfortable. Best headset I've owned thus far.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi SkyGuy, Thanks for sharing your experience. We are thrilled to hear that your new Sony WHCH720N wireless noise canceling headphones the best best headphones you have ever owned. Thank you for your purchase. Enjoy! Vincent
Excellent Product
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This product works amazingly. I have been using this for a while and I have to tell that I still works perfectly. Battery life is excellent. It still gets its software updates for the noice cancellation. Awesome product. Would definitely recommend.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi HashanM, that's great to hear! We're glad that you are impressed with your new headphones. Enjoy and thanks for choosing Sony. -Craig
love this headphones
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I absolutely love these headphones! so comfortable and very lightweight
I would recommend this to a friendBrand response from SonyListens
Posted .Hi ShellyM,
Thank you for choosing Sony!
We're excited to hear that you absolutely love your WH-CH720N headphones, and that their comfort and lightweight design stand out for you. Enjoy every listen!
Best regards,
-Fred
Wow excellent sound quality
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Been using it for a couple of months and i must say it lasts for about 9 hours on maximum volume. Fast charging and awesome sound quality. Calls are CV incredible with noise cancellation
I would recommend this to a friendexcellent
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very good, good sound quality and very long-lasting battery
I would recommend this to a friendBrand response from SonyListens
Posted .Hi JoseD,
We are immensely pleased to hear you think the WH-CH720N is great and that you're enjoying the sound quality! We specifically designed these headphones for long listening sessions with up to 35 hours of battery life and Digital Sound Enhancement Engine (DSEE) to deliver high-quality audio.
Thanks for making Sony part of your listening experience!
Best regards,
Dominick