Customer Ratings & Reviews

Hi RichardN, We are happy to know that you like the sound quality of your Sony headphones and you are comfortable wearing them. Our WH-CH720N headphones allow you to enjoy natural vocals, crystal-clear sound and balanced tuning audio, thanks to the Integrated Processor V1 and Digital Sound Enhancement Engine (DSEE), producing a high-quality sound exactly as the artists intended. The Precise Voice Pickup technology Wind Noise Reduction Structure will give you a clear and natural conversation during calls. Thank you for trusting Sony! Vincent

Hi Yvonne, We're glad that you are enjoying your new headphones. Turn down the world's noise with the long-lasting noise cancellation performance. Featuring Dual Noise Sensor technology and an Integrated Processor V1, the WH-CH720N allows you to fully immerse yourself in music without any distractions. Ergonomically designed to be lightweight, comfortable, and with up to 35 hours of battery life, you’ll almost forget you’re wearing it. Thanks for choosing Sony! Erin

Hi Eric, Awesome! We are glad to hear that you are happy with the comfort and noise cancelling feature of your new WHCH720N! Turn down the world's noise with the long-lasting noise cancellation performance. Featuring Dual Noise Sensor technology and an Integrated Processor V1, the WH-CH720N allows you to fully immerse yourself in music without any distractions. Ergonomically designed to be lightweight, comfortable, and with up to 35 hours of battery life, you’ll almost forget you’re wearing it. Thank you for choosing Sony! -Carl

Hi DebbieS,

Thank you for the great positive feedback! It's a true pleasure to hear you're enjoying the simple functionality and clear performance of the WH-CH720N. We designed them to connect easily and be super clear, so we are delighted to know we hit the mark for you!

Thanks for trusting Sony.

Regards,
Dominick

Hi Penacolada,

Thank you for the fantastic 5-star review! We're thrilled to hear that you are so impressed with the noise-canceling and battery life of your WH-CH720N headphones.

Your feedback perfectly highlights what we believe makes this product a standout. The WH-CH720N features our Integrated Processor V1, which, combined with the Dual Noise Sensor technology, provides advanced noise cancellation so you can immerse yourself in your music. We designed these headphones for all-day listening, and we're glad to know they're meeting your needs.

Thanks for choosing Sony, have a great day!
DiegoV

Hi BParker,

We are honored to hear that you find the WHCH720N comparable to some of the most established names in the industry. Our goal was to pack high-end technology—like our Integrated Processor V1—into a lightweight design so that incredible noise cancellation and high-fidelity sound are accessible to everyone. Hearing that they hold their own in terms of both audio richness and silence is a testament to that effort.

Thank you for being a valued member of the Sony family.

Regards,
Dominick

Hi Decorazonchi,
Awesome! Glad to hear you are enjoying the superb sound, comfortable fit, and long battery life of your new Sony headphones. The WH-CH720N allow you to enjoy natural vocals, crystal-clear sound and balanced tuning audio, thanks to the Integrated Processor V1 and Digital Sound Enhancement Engine (DSEE), producing a high-quality sound exactly as the artists intended. The Precise Voice Pickup technology Wind Noise Reduction Structure will give you a clear and natural conversation during calls. Thank you for choosing Sony! - Kris

Thank you for your positive review, SydneyA! We're delighted to hear that you are enjoying your Sony WH-CH720N headphones. It's great to know that you find them significantly more comfortable and durable compared to your previous headphones. We appreciate your feedback on the comfort, audio experience, and sleek design. Your satisfaction is our priority, and we're thrilled that our product has met your needs even in aspects like the non-folding design, which did not pose an issue for you. If you have any further feedback or need assistance, feel free to reach out. Enjoy your listening sessions and thanks for choosing us!
Gus

Hi HTwsa,

Thanks for these fantastic five stars!

We're incredibly pleased to hear you're enjoying your new WH-CH720N headphones' high-quality sound and effective noise cancellation, all while being comfortable for long listening sessions.

We appreciate you choosing Sony.

Sincerely,
Jenn | Sony North America.

Hi BrendaM, we're glad you like the sound quality, comfort and battery life of our product! Thanks for choosing Sony. ~Earl

Thank you for the fantastic review, AndresR!

We are so glad to hear that you’re enjoying the WH-CH720N! It’s great to know that the sound quality and price point met your expectations, and we’re especially happy to hear the mic is staying right where you need it during your calls.

Thank you for choosing Sony and for sharing your experience!

Best regards,

Gus,
Sony Social Media Team

Hi Nele,
Excellent choice! The WHCH720N is one of the best travel headphones in the market. Nice to hear your enjoyable experience with the amazing sound quality and comfortable fit of the unit. Turn down the world's noise with the long-lasting noise cancellation performance. Featuring Dual Noise Sensor technology and an Integrated Processor V1, the WH-CH720N allows you to fully immerse yourself in music without any distractions. Ergonomically designed to be lightweight, comfortable, and with up to 35 hours of battery life, you’ll almost forget you’re wearing it. Thank you for choosing Sony! - Kris

Thank you for your excellent review, DerekR!

We are very happy to hear that your WH-CH720N headphones are performing so well for you! It's fantastic to know that you are getting great noise cancellation—a feature powered by our Integrated Processor V1—allowing you to fully immerse yourself in your music.

Equally important is your satisfaction with the great sound and great battery life. We designed these headphones for all-day comfort and listening, offering up to 35 hours of power with noise cancellation on, so your feedback is a wonderful confirmation of that effort!

Thank you again for choosing Sony for your daily listening needs.

Best regards, Gus, Sony Social Media Team

Hi BarkenMarie, Thanks for the 5-star rating! We're glad you're happy with your purchase. Make sure to keep your device's firmware up to date to enjoy all its features. Thanks for choosing Sony! -Craig

Hi Vnczav,

We're so glad to hear that you enjoyed the noise cancelling and comfort of your Sony WHCH720N headphones—and thank you for awarding them 5 stars! It's fantastic to know they deliver the quiet and ease you’re looking for. We also appreciate your feedback about wishing they came with a case, as it has been taken in consideration for the most recent models!

Thank you for choosing Sony—hope today is fantastic!
DiegoV.