Customer Ratings & Reviews
- Model:
- WHCH720N/B
- SKU:
- 12246008
Rating by feature
- Sound Quality
Rating 4.7 out of 5 stars
- Battery Life
Rating 4.8 out of 5 stars
- Connectivity
Rating 4.7 out of 5 stars
Customers are saying
Customers frequently mention the sound quality of the product. They describe the sound as having clear and crisp highs. There are no cons mentioned for this product.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Sound quality
Noise Cancelling Headphones
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have had a few different types of over the ear headphones and these don't disappoint especially for being at such a reasonable price point. I especially like the noise cancelling feature as it nearly blocks out all excess noise and the quality of the reception is optimal. The only problem that I had with these headphones was that they would connect and rapidly disconnect from a brand new TV that I had purchased to use them with but, that was fault of the TV manufacturer not the headphones.
I would recommend this to a friendBrand response from SonyListens
Posted .Thank you for the fantastic review, PaulD!
We are delighted to hear that you are so happy with your WH-CH720N headphones, especially at such a reasonable price point! It's rewarding to know that you find the Noise Cancelling feature effective, nearly blocking out all excess noise, and that you feel the reception quality is optimal.
We also appreciate you clarifying that the rapid connecting/disconnecting issue was determined to be a fault of the TV manufacturer and not the headphones. We're glad to hear that the performance of the headphones themselves has not disappointed!
Thank you again for choosing Sony!
Best regards, Gus, Sony Social Media Team
- Pros mentioned:Sound quality
Sony Headphones
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Bang for your buck. They sound great and are light on your head. They don’t fold like my previous headphones it that’s not a biggie
I would recommend this to a friendBrand response from SonyListens
Posted .Hello JuanR,
Thank you for choosing Sony!
We’re honored to hear that the WH-CH720N headphones deliver excellent sound quality while remaining comfortably lightweight. Your feedback regarding the folding design is valuable, and we appreciate your understanding that this feature does not detract from the overall experience. We remain committed to providing products that combine performance and comfort.
Best regards,
-Fred
Great sound and long battery life for daily use
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have been using the Sony WH-CH720N wireless noise cancelling headphones and overall they perform very well. The sound quality is clear and balanced with good bass, making them enjoyable for music, videos, and calls. They are also very comfortable to wear for long periods because they are lightweight. The battery life is excellent and lasts a long time between charges, which is very convenient for daily use. The noise cancelling works well for reducing background noise like conversations and traffic, although it is not completely silent like higher-end models. Overall, these are great everyday headphones for the price.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Bubao,
We are happy to hear that you are enjoying the clear sound quality and lightweight comfort of your WH-CH720N headphones! It is great to know that the battery life and noise cancelling are meeting your needs for daily use. We appreciate your feedback regarding the value and performance. Thanks for choosing Sony.
Best regards,
Eliab
- Pros mentioned:Comfort, Sound quality
Trendy Headphones
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Beautiful color, excellent sound quality, and very comfortable!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi TunisiaL,
We are thrilled to hear that you are enjoying the beautiful pink color, excellent sound quality, and comfortable fit of your WH-CH720N headphones! It is wonderful to know that they are meeting your expectations in both style and performance, and we appreciate you sharing your positive experience.
Thanks for choosing Sony.
Best regards, Eliab
- Pros mentioned:Battery life, Sound quality
Best $150 Headset
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Honestly, I think this is a steal. I got it on sale for $90 and it's basically unbeatable, even at full price. Battery easily lasts 20+ hours and the sound quality is better than my air pods which cost double.
I would recommend this to a friendBrand response from SonyListens
Posted .Thank you so much for your feedback and for choosing the WH-CH720N, JoshuaC! We are delighted to hear you found it to be an unbeatable value and that you’re enjoying the impressive battery life and sound quality. Our team works hard to provide great performance at a great price, so it means a lot to us to know we’ve made a difference for you.
Thanks for choosing Sony!
Best regards,
Gus
Sony Social Media Team
- Pros mentioned:Comfort, Sound quality
Good headphones!
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Super good headphones, they’re comfortable and noise canceling, but people can hear what you’re listening too if you’re volumes more than half way up, but apart from that it’s pretty good headphones. I lost them but I definitely want to buy them again.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi AgarP, thank you for sharing your feedback on the WHCH720N Sony headphones!
We're thrilled to hear that you find them super comfortable and appreciate their noise-canceling feature.
Regarding the sound leakage issue, we apologize for any inconvenience it may have caused. Your observation is valuable, and we will take it into consideration for future improvements.
It's fantastic to hear that you’re still interested in repurchasing them despite losing your previous pair.
We appreciate your loyalty and hope you continue to enjoy our products!
Thank you for choosing Sony!
Gus
- Pros mentioned:Comfort, Sound quality
Still in Love with these Headphones.
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Two Years and still going strong. The delivery was good, and so is the quality. I still can't see much wear or tear on my headphones after two years of use. Noise-cancelling is good for the price, and multi-point Bluetooth connect is very addictive.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Mitanshu, Awesome! We are so glad to hear that you are happy with your purchase! Thank you for choosing Sony! -Carl
- Pros mentioned:Comfort, Sound quality
Why I’m glad I purchased WH-CH720N
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Wasn’t sure at first to buy this specific Sony headphones but I’m sure glad I did & it’s honestly the Perfect Sony headphones I personally own, especially for the affordable price! From the light weight comfort, Bluetooth & sound quality & even the look of the headphones, in my opinion. I feel future customers looking to buy this can’t do know wrong & it’s good on your pockets lol!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi KevinM, Thank you for your review! We are glad to hear that you are enjoying the sound quality of your new WHCH720N headphones! Thank you for choosing Sony! -Carl
- Pros mentioned:Comfort, Sound quality
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||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The Sony WH-CH720N headphones are outstanding. They deliver exceptional comfort for extended use, excellent noise cancellation, and impressive sound quality. Their durability and performance make them a top-tier choice for anyone seeking a premium audio experience.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Daniel, Thanks for your fantastic review of the Sony WH-CH720N headphones! It's clear they excel in comfort, noise cancellation, and sound quality, positioning them as an excellent choice for a high-end audio experience. Thank you for the 5-star rating and for choosing Sony! -Jess
- Pros mentioned:Battery life, Sound quality
Good surprise
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I typically never expect much from any headphone or earbud but I was pleasantly surprised with not only how crisp and clear the sound was but also with just how long the battery really lasts. Would definitely recommend to family and friends and definitely you if you’re looking for some new headphones.
I would recommend this to a friend - Pros mentioned:Battery life
THE BEST PRICE AND BEST QUALITY!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I am shocked at how great these headphones are! The headphones cancel sound so well, are light, charge quick, have a long battery life and ARE AFFORDABLE COMPARED TO OTHERS! I wanted to buy the Apple brand because I’m use to their products but it’s so expensive! These headphones are almost too good to be true, Sony has impressed me as a first time buyer.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Pastel,
Perfect! We're really happy that you are impressed with the amazing sound, noise canceling function, easy charging, and long battery life of your new headphones. Your satisfaction means a lot to us. Turn down the world's noise with the long-lasting noise cancellation performance. Featuring Dual Noise Sensor technology and an Integrated Processor V1, the WH-CH720N allows you to fully immerse yourself in music without any distractions. Ergonomically designed to be lightweight, comfortable, and with up to 35 hours of battery life, you’ll almost forget you’re wearing it. Thank you for choosing SONY! - Kris
Sonys
|Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very nice i love them got them on sale and nice colour
I would recommend this to a friendBrand response from SonyListens
Posted .Hi DaisyZ!
Thanks so much for the review.
We are thrilled to hear that you’re loving your new WH-CH720N and that you snagged them in your favorite color!
While these work well, you’ll love the WH-1000XM6, XM5, or WH-ULT900N if you want our top features. They offer a truly premium listening experience.
Thanks for choosing Sony!
Best regards,
Estefany
- Pros mentioned:Sound quality
A Great Set of Cans for the Price Point
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Has the excellent Sony Audio Quality (for it's class) shining through. Would have loved a little bit more bass without having to play around with the settings but I understand its a subjective preference. Noise cancellation is quite decent. Since this was for my teenager, adding his two cents that he would have loved a bit more interest in the external design at this price point rather than bland monochrome. But a good buy none the less. Definitely would recommend buying unless you have to budget to get up to XM5/XM6.
I would recommend this to a friend - Pros mentioned:Battery life, Sound quality
Seamless Sound Meets Comfort and Convenience.
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These headphones provide good audio experience with their noise-cancellation feature. which efficiently drowns out background noise, allowing for uninterrupted listening. The build quality is solid and battery life is impressive, lasting through several days of moderate use on a single charge. Highly recommended.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Ratul, Thanks for sharing your thoughts and feedback on the Sony WHCH720N headphones. We're glad you like them. Enjoy and thanks for choosing Sony! -Craig
- Pros mentioned:Sound quality
Sony does it again.
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Ive been a long time fan of Studio Beats. However, when I sized up my ear guages, I simply could not fit them over my ears comfortably and ended up breaking a few pairs of my ear jewelery (bummer). I researched these and was pretty impressed by the reviews. I checked multiple sources and of course, I went to Reddit. It was all good across the board. I absolutely love these headphones. I have Autistm and ADHD and the noise canceling feature is exactly what I needed . They do exactly what they advertise. My favorite feature is the app where you can customize your listening experiences based on what type of music you are enjoying. I am so pleased with this purchase and will be looking into getting the next step up with Sony Products.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi AnnaB, Thank you for sharing your feedback. We're glad to hear that you find the application and noise canceling performance useful in your daily activities. Enjoy and thanks for choosing Sony. -Craig
- Pros mentioned:Battery life
Great Product
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Works excellently and has yet to fail me. The battery life is good, and works just as I want it to. I see no problems with the headphones itself Note: The charger it came with is pretty lackluster and just bad overall. I recommend using a different USB-C charger.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi EasAli,
We couldn't be happier to hear that your WH-CH720N headphones are working excellently for you! We are thrilled that the battery life meets your expectations and that you have experienced no problems with the performance of the headphones themselves. Thank you for the five-star rating and for choosing Sony!
Regards,
Dominick
- Pros mentioned:Comfort, Sound quality
Best Headphones Ever
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.these headphones are amazing!! the ear pieces are so comfortable i forget i am wearing them. the noise cancellation is the best i have ever used. I can’t recommend these enough best headphones I have ever owned.
I would recommend this to a friendBrand response from SonyListens
Posted .Good day JennieW,
Thank you for the 5-star rating and we're glad that you are pleased with the noise canceling feature of our Sony WHCH720 and how comfortable it is to wear. Enjoy listening to your favorite music without the world's noise with the long-lasting noise cancelation performance of WHCH720N. Featuring Dual Noise Sensor technology, the WHCH720N allows you to fully immerse yourself in music without any distractions. This headphone lets you enjoy natural vocals, crystal-clear sound and balanced tuning audio, thanks to the Integrated Processor V1 and Digital Sound Enhancement Engine (DSEE), producing a high-quality sound exactly as the artists intended. The Precise Voice Pickup technology Wind Noise Reduction Structure will give you a clear and natural conversation during calls. Ergonomically designed to be lightweight, comfortable, and with up to 35 hours of battery life, you’ll almost forget you’re wearing it. Thank you for choosing Sony! - Marco
- Pros mentioned:Sound quality
Great Gym Headphones
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Love these headphones for the gym especially when im running or lifting weights. Ears get a little sweaty afterwords but they work great with my android and the sound/bass is decent too, phone calls sound great as well.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi PlatinumPartyboy,
We are thrilled to hear that your WH-CH720N headphones have become such a reliable companion for your gym sessions. It is fantastic to know that the sound, bass, and call quality are providing the performance you need while you're running and lifting.
Thank you for making Sony part of your daily listening.
Regards,
Dominick
- Pros mentioned:Sound quality
Great option for price point!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I had some leftover Best Buy gift cards, and this was the perfect way to spend them! I've always been an earbud person, but it's so nice to have the noise cancelling feature that these headphones offer. The button controls are easy to figure out and use, and I find myself wearing these a lot more often than my earbuds and listening to a lot more music!
I would recommend this to a friend - Pros mentioned:Sound quality
Such a good investment
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.these headphones are so amazingggg !! The noise cancellation feature is a whole different vibe when listening to music that has a lot of bass. They’re also super cute & lightweight, i’ve never had an issue with them!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Jeong, Awesome! Good to know your investment is worth it. We're glad that you like the excellent noise cancellation, amazing audio, and lightweight design of the headphones. It sounds like we hit the mark with the WH-CH720N. Our WH-CH720N headphones allow you to enjoy natural vocals, crystal-clear sound and balanced tuning audio, thanks to the Integrated Processor V1 and Digital Sound Enhancement Engine (DSEE), producing a high-quality sound exactly as the artists intended. The Precise Voice Pickup technology Wind Noise Reduction Structure will give you a clear and natural conversation during calls. Thank you so much for choosing Sony! -Jess