Customer Ratings & Reviews
- Model:
- WHCH720N/B
- SKU:
- 12246008
Rating by feature
- Sound Quality
Rating 4.7 out of 5 stars
- Battery Life
Rating 4.8 out of 5 stars
- Connectivity
Rating 4.7 out of 5 stars
to a friend
Customers are saying
Customers love the product's excellent sound quality. They also appreciate its super comfortable design and the incredibly long-lasting battery life.
This summary was generated by AI based on customer reviews.
The goat
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good for long distance flights does not damage your eardrum
I would recommend this to a friendBrand response from SonyListens
Posted .Thank you for the review, Chri!
We’re so glad to hear your WH-CH720N is the perfect companion for those long-distance flights! It's great to know you're enjoying the noise canceling and finding them comfortable for the long haul.
Safe travels and thanks for choosing Sony!
Best regards,
Gus, Sony Social Media Team
Great broad sound and battery life/recharge time
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Initially i was a little disappointed by the max volume, but that seems to be more of an iPhone 14 issue. I can hear lots of sounds in music that i have not heard with other headphones using Bluetooth. Sound quality is great. Both battery charge time and time to recharge are excellent. They adjust nicely for fit in all directions as well. Very happy with purchase.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Habigcon, Thanks for sharing your experience. We are thrilled to hear that you are very happy with your new Sony wireless noise canceling headphones. Our WH-CH720N headphones allow you to enjoy natural vocals, crystal-clear sound and balanced tuning audio, thanks to the Integrated Processor V1 and Digital Sound Enhancement Engine (DSEE), producing a high-quality sound exactly as the artists intended. The Precise Voice Pickup technology Wind Noise Reduction Structure will give you a clear and natural conversation during calls. Thank you for trusting Sony! Vincent
Pleasently Suprised
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great casual use headphones! Clear audio, crazy battery life & the companion adds a lot of features. The noise cancelling could be better, don't expect this feature to be perfect!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi DamonG, thank you for taking the time to share your thoughts on the WH-CH720N headphones! It brings us great joy to hear that you appreciate the clear audio and impressive battery life. We're also glad you find the companion app helpful in enhancing your listening experience.
We understand your feedback regarding the noise cancelling feature. We continually strive to improve our products based on valuable insights like yours. We recommend ensuring that the headphones fit snugly over your ears for optimal performance. Additionally, using the ambient sound control feature on the Sony | Sound Connect app, can help tailor your experience to your surroundings.
Thank you for choosing Sony and for your feedback!
Best regards,
Estefany
Must Buy Headphones
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These headphones are amazing. Before I had bought these headphones, I used Airpods, which were great, but for the gym they weren't. My Airpods would fall out when I'd work out and so I decided to buy these headphones. These are actually great noise cancelling headphones. It's a whole different world when you have them on and they fit great.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi HossainM, Thanks for sharing your awesome experience. We are glad that you like your new Sony WHCH720N wireless headphones, especially their noise canceling feature. Thank you for your purchase. Enjoy! Vincent
Good lightweight headsets for work from home
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very good headsets from Sony. Multipoint connection is good feature which is missing from big brands like Bose. I liked the comfort level these headset provide. It is the lightest headset I have ever used from Sony.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi PramodR, Fabulous! We're thrilled to hear that you find your WH-CH720N lightweight and comfortable, making it perfect for your work-from-home setup. It's great to know that you appreciate the multipoint connection feature, especially since it's something you noticed is missing from other big brands. We're committed to providing high-quality, user-friendly products, and your feedback reaffirms that we're on the right track. Enjoy your listening experience and thanks for choosing Sony! - Romeo
good purchase
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great sound for the price. lightweight and quick connectivity.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Alex, Great! You definitely made the right choice. We are extremely pleased you are enjoying the superb sound quality, easy Bluetooth pairing, and lightweight design of your WH-CH720N Headphones. Our WH-CH720N headphones allow you to enjoy natural vocals, crystal-clear sound and balanced tuning audio, thanks to the Integrated Processor V1 and Digital Sound Enhancement Engine (DSEE), producing a high-quality sound exactly as the artists intended. The Precise Voice Pickup technology Wind Noise Reduction Structure will give you a clear and natural conversation during calls. Thank you for choosing Sony! -Jess
A gift
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent sounds quality and performance with bluetooth
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Nigel6,
We couldn't be happier to hear that you are enjoying the excellent sound quality and seamless Bluetooth performance of your WH-CH720N. It’s a fantastic choice for anyone who values high-fidelity audio on the go!
If you ever find yourself looking for an even deeper level of immersion, you might be interested in the recently released WH-1000XM6. While the CH720N offers great performance, the XM6 takes things a step further with our most advanced noise-canceling technology and industry-leading AI-driven sound optimization for an even more refined listening experience.
Thank you for choosing Sony for your personal audio journey.
Regards,
Dominick
Headphones
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Awesome item very good quality and special service!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi JUANG,
We feel privileged to know that you had such a positive experience with both the quality of your WH-CH720N and the service you received! We take great pride in delivering high-quality audio products that stand out, and it’s wonderful to see that recognized.
As you continue to enjoy the Sony sound signature, you may eventually want to explore the pinnacle of our headphone lineup: the new WH-1000XM6. While your current pair offers fantastic performance, the XM6 introduces our next-generation noise-canceling processors and unparalleled comfort, making it the perfect upgrade for those who want the absolute best in industry-leading technology.
Thank you for trusting Sony for your audio needs.
Regards,
Dominick
awesome!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Love them! So comfy and the noise canceling great! Battery quality is really good too
I would recommend this to a friendBrand response from SonyListens
Posted .Hi KerryW,
Thanks for sharing your positive experience with the WH-CH720N headphones! We're thrilled to hear you love their comfortable design, the top-tier noise cancellation technology and long-lasting battery life.
We appreciate you choosing Sony!
Sincerely,
Jenn | Sony Social Media Team.
HEADPHONES THAT WORK
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.noise cancelling works great fits comfortably hides noises at the gym
I would recommend this to a friendBrand response from SonyListens
Posted .Hi WORKOUTNOW,
Thanks so much for the feedback!
We're thrilled to hear you're enjoying your WH-CH720N headphones. It's great to know that the noise canceling works so well for you, especially when you need to focus at the gym. We designed them to be comfortable for long listening sessions, so we're glad they're a good fit for your workouts.
Thanks for choosing Sony!
Sincerely,
Jenn | Sony North America.
Pretty good value.
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Lightweight and comfortable enough to wear for 3-4 hours at a time. Noise cancellation isn't the best, but it does noticeably eliminate background noise to a degree that you can use lower volume and block out ambient noise. My main gripe is the buttons aren't easy to identify by feel and the material inside the earcups feels cheap for headphones of this price. Otherwise, the battery life is 8/10, sound quality is 7.5/10 and value is 7.5/10
I would recommend this to a friendBrand response from SonyListens
Posted .Hello EmmanuelR,
Thank you for your purchase and for sharing your honest review with our WHCH720N. We're glad that you are satisfied with the sound quality, noise canceling capability and battery life of your headphone. To help you familiarize with the parts and buttons, please check this helpful link.
Location and function of parts
https://helpguide.sony.net/mdr/2966/v1/en/contents/TP1000776825.html
We value your insight and thank you for choosing Sony! Enjoy!- Marco
The best price for the best quality and comfort!
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I’m so in love with the quality and comfort . After trying other 2 brands I have to admit that my son was right… This is the best on market right now!
I would recommend this to a friendGreat Headphones
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Really comfortable. The sound is great. They block outside sound. Only complaint is I wish they came with a case.
I would recommend this to a friendGreat sound
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Sound quality is amazing; telephone calls are clear!
I would recommend this to a friendBrand response from SonyListens
Posted .Thank you for the fantastic review, EllenC!
We are so happy to hear that you’re loving the amazing sound quality of your new WH-CH720N! It’s also great to know that your phone calls are coming through crystal clear. We specifically designed these with Precise Voice Pickup technology to ensure you're heard loud and clear, even in noisy spots.
Thank you for choosing Sony and for sharing your experience!
Best regards,
Gus, Sony Social Media Team
Just as good as beats
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very comfortable and great quality audio for the price.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi BasedGodPanda,
Thank you for choosing Sony!
It makes us really happy to hear that the WHCH720N offers exceptional comfort along with great quality audio at an excellent value. We appreciate you taking the time to share your positive experience with us.
Best regards,
-Fred
Sony wireless headphones
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.My son loves the comfort and so quality that these headphones provide.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Jonathan,
We're absolutely thrilled to know that your son loves the WH-CH720N headphones and finds them so comfortable. We're proud to create products that deliver great sound while being comfortable enough for hours of listening. We hope he continues to enjoy them for a long time!
Thank you for trusting Sony.
Regards,
Dominick
Great for the price.
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Wears really well and works pretty good at keeping noise out. Lasts for a long time.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Anabelle, Thanks for the positive feedback. We're glad you are happy with your purchase. Make sure to keep your device's firmware up to date to enjoy all its features. Thanks for choosing Sony! -Craig
Headset
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The guy that helped me pick these out was very educated on them. They have excellent sound quality. I would highly recommend them
I would recommend this to a friendBrand response from SonyListens
Posted .Hi CarolL!
Thank you so much for the kind words and the recommendation!
It is fantastic to know that the sound quality of your WH-CH720N is hitting all the right notes for you.
Thanks for selecting Sony headphones!
Best regards,
Estefany
Music lover
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love me headphones,the sound quality is great!there easy to use and charges really fast and it last a long time.it was a great investment
I would recommend this to a friendVery good for blocking any noise
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These headphones are amazing. It has cancel out a lot of noise so i can only hear my music in peace. The loudness is great and so is the basebost. Would recommend getting these if you like loud music and no noise from other people around you.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi there!
Thanks for taking the time to share your awesome review of the WH-CH720N headphones!
We are really happy to hear that the noise-canceling is working so well for you, allowing you to enjoy your music in peace. It's fantastic to know you appreciate the great loudness and the bass boost too.
We appreciate you choosing Sony!
Best regards,
Estefany