Customer Ratings & Reviews

Hello Gray49, Fabulous! We're extremely pleased to hear that you are enjoying the comfortable fit, exceptional design, impressive noise canceling feature, and outstanding sound quality of your WHCH720N. Thank you so much for choosing Sony! Enjoy! - Romeo

Thank you so much for sharing your feedback, PATRICIAB! We're thrilled to hear that you find the WHCH720N very comfortable and that you're enjoying the great sound quality. Your satisfaction is our top priority, and it's wonderful to know that our headphones are meeting your expectations. If you have any other thoughts or wish to share more about your listening experience, we'd love to hear from you!

Thank you again for being part of the Sony family!

Best regards,
Gus
Sony Social Media Team

Hi SindyC,

It’s a true pleasure to hear that your daughter is loving her new WH-CH720N headphones. We are delighted that the amazing noise canceling and audio quality have made such a positive impression, and we appreciate you sharing your family's experience with us.

Thank you for trusting Sony.

Regards,
Dominick

HI Enva,

We're delighted to hear how much you love the performance of the WH-CH720N headphones! We engineered them to deliver fantastic sound quality and powerful noise cancellation in a lightweight and comfortable design, which is perfect for extended listening. We're glad you're also taking advantage of the built-in equalizer in the app to customize your audio experience.

Thanks for choosing Sony.

Best regards,
Eliab

Hi EricR,

We are delighted to hear that you find the WHCH720N so comfortable and easy to use! It is great to know that the sound quality and battery life are meeting your needs and providing a good overall experience.

Thanks for choosing Sony.

Best regards,
Eliab

Hi KalingaP,

Thank you for sharing your detailed feedback regarding the Sony WH-CH720N headphones. We genuinely value your input, as it helps us understand how our products perform for our customers in their daily lives.

We appreciate your comments regarding the build materials, the folding design, and the absence of a wear-detection sensor. While these headphones were designed to be exceptionally lightweight for long-term wearing comfort, we recognize that portability and specific automation features are very important for many users.

Please be assured that your feedback has been noted and will be shared with our product development team. Customer insights like yours are essential as we strive to improve our future designs and provide the best possible value across our entire headphone lineup.

Thank you for considering Sony!

Regards,
Dominick

Thank you for the fantastic review, ChilaxMan205!

We are absolutely thrilled to hear that the WH-CH720N is giving those high-end gaming headphones a run for their money! It’s incredibly rewarding to know that our focus on balanced, high-quality audio is standing out to you, even compared to more expensive specialized gear.

Thank you for choosing Sony and for sharing your experience!

Best regards,

Gus,
Sony Social Media Team

Hi Vantheman! We are thrilled to hear your positive feedback about the WH-CH720N headphones! It’s wonderful to know that you find it to be a great deal and very comfortable.
These headphones offer exceptional noise cancellation and up to 35 hours of battery life, ensuring you can enjoy your favorite music without interruption.

Thank you for choosing Sony!
Best regards,
Estefany

Hi Katelynn,
Great! We are truly delighted that you loved our Sony WHCH720N, especially the noise canceling feature. You will not regret switching to Sony's headphone. Enjoy your favorite music without the world's noise with the long-lasting noise cancelation performance of WHCH720N. Featuring Dual Noise Sensor technology, the WHCH720N allows you to fully immerse yourself in music without any distractions. This headphone lets you enjoy natural vocals, crystal-clear sound and balanced tuning audio, thanks to the Integrated Processor V1 and Digital Sound Enhancement Engine (DSEE), producing a high-quality sound exactly as the artists intended. The Precise Voice Pickup technology Wind Noise Reduction Structure will give you a clear and natural conversation during calls. Ergonomically designed to be lightweight, comfortable, and with up to 35 hours of battery life, you’ll almost forget you’re wearing it. Thank you very much for choosing Sony! - Marco

Thank you for sharing your feedback, mouse.

We are so pleased to hear that your WH-CH720N headphones work well and allow you to move freely around your home. It's also great to know that the battery longevity is meeting your needs. We designed this model to be a convenient and reliable option for everyday listening, and it's rewarding to know that they are working so well for you.

We also understand your concern about the fit and the issue with your ears getting warm. We apologize for any discomfort this has caused. We designed the earcups to provide a secure seal for effective noise canceling, and we appreciate your honest feedback. We will be sure to share this with our product development team as we are always looking for ways to improve the comfort of our products.

Thank you again for choosing Sony and for your valuable review.

Best regards, Gus, Sony Social Media Team

Hi Gymboi, Fantastic! We're thrilled you're enjoying the crisp and clear audio quality and immersive listening experience on your new Sony WHCH720N. Featuring Dual Noise Sensor technology and an Integrated Processor V1, the WH-CH720N allows you to fully immerse yourself in music without any distractions. Ergonomically designed to be lightweight, comfortable, and with up to 35 hours of battery life, you’ll almost forget you’re wearing it. Thanks for choosing Sony! -Sam

Hi Lucik,

That's great! We're glad to hear that you love the noise canceling, easy to use functions and battery of the headphones. Our WH-CH720N headphones allow you to enjoy natural vocals, crystal-clear sound and balanced tuning audio, thanks to the Integrated Processor V1 and Digital Sound Enhancement Engine (DSEE), producing a high-quality sound exactly as the artists intended. The Precise Voice Pickup technology Wind Noise Reduction Structure will give you a clear and natural conversation during calls. Thank you for choosing Sony and your continued support is greatly appreciated.

-David

Hi, SonyHeadsetExcellence,

Thanks for the review and the 5-stars rating! We are pleased to hear how much you are loving your Sony Headphones and the amazing Sound quality it brings! With a modern and comfortable design, we are sure you can enjoy listening to your favorite songs for a very long time with no issue at all! Do not forget to download the Sony Sound Connect app to enhance the experience.

Thanks for choosing Sony, have an amazing day!
-DiegoV

Thank you for your fantastic review, Lucky!

We are so pleased to hear that you think the WH-CH720N headphones are too good. It's rewarding to know that you are enjoying the superb sound quality and that the battery life is meeting your needs.

Thank you again for choosing Sony and for sharing your experience!

Best regards, Gus, Sony Social Media Team

Hi Jessica, Great! Thanks for the positive feedback. We're extremely happy to hear that you like the sound quality and overall features of the headphones. These headphones are well built, robust and easy to wear for long periods. Good to know you're utilizing the built-in equalizer on the Sony headphones connect app. Thank you for choosing Sony! -Jess

Thank you for the review, KhurramS!

We are so glad to hear your WH-CH720N headphones served you well for over a year and a half! It’s great to know they were going strong, but we were so sorry to hear about your fall and the damage to the headphones. We hope you are doing okay!

If you're looking to get back to your music, feel free to check out our latest deals on the same model. We'd love to have you back in the Sony family!

Thank you for choosing us!

Best regards, Gus, Sony Social Media Team

Thanks for the 5-star rating, MGMG! We're glad you are happy with your new headphones. Enjoy and thanks for choosing Sony. -Craig

Hello JayM,

Thank you for choosing Sony!

We're honored to hear that you love your WH-CH720N headphones! It's fantastic that you're enjoying the sound quality and finding both the noise cancellation and transparency mode so useful. Thank you for your wonderful review and for recommending them!

Best regards,
-Fred

Hi AdewaleF,

We are pleased to learn that your WH-CH720N headphones are proving to be such a reliable companion for your daily listening! We designed these to be our lightest overhead wireless noise-canceling headphones yet, ensuring that "easy" setup leads directly into hours of effortless comfort. We are also glad the Bluetooth 5.2 integration made your initial setup seamless, allowing you to dive straight into the high-quality sound provided by our Integrated Processor V1.

Thank you for trusting Sony.

Best regards,
Dominick

Hi Janet123,

We are thrilled to hear that you are enjoying your WH-CH720N headphones! It is great to know that you are happy with the sound quality and the overall value they provide.

Thanks for choosing Sony.

Best regards,
Eliab