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Customer Ratings & Reviews

$178.00

Customer reviews

Rating 4.6 out of 5 stars with 2932 reviews

Rating Filter

Rating by feature

  • Sound Quality

    Rating 4.7 out of 5 stars

  • Battery Life

    Rating 4.8 out of 5 stars

  • Connectivity

    Rating 4.7 out of 5 stars

94%
would recommend
to a friend

Customers are saying

Customers love the product's excellent sound quality. They also appreciate its super comfortable design and the incredibly long-lasting battery life.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 37 Showing 721-740 of 2,932 reviews
  • Rated 5 out of 5 stars

    Love it!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great noise cancellation, sound quality, and comfort. Purchased higher end to compare and this one won out.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great gift

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These Sony wireless headphones with noise cancellation was a perfect Christmas gift and the person who received them was very pleased

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi VictorA,

      We are so happy to hear that the WH-CH720N headphones made for a perfect Christmas gift! It is wonderful to know that the recipient is pleased with the noise cancellation and the overall experience.

      Thanks for choosing Sony.

      Best regards, Eliab Sony_US

  • Rated 5 out of 5 stars

    Great headphones

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought these based on excellent reviews I read and have not been disappointed. They have excellent sound quality and are very comfortable and lightweight to wear for hours.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi andy055,

      Very nice! We're glad to hear that you like the sound quality and design of the headphones. Thank you for choosing Sony!

      -David Sony_US

  • Rated 5 out of 5 stars

    Light weight

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect noise cancellation. Great sound quality with awesome output . Light weight

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi BabatundeA,

      Thank you for your positive feedback! Our Sony WF-C700N truly wireless earbuds are indeed designed to deliver perfect noise cancellation, great sound quality, and a lightweight experience for all-day comfort. We're delighted to hear that you are enjoying these features!

      Thank you for choosing Sony!
      Best regards,
      - Stephanie Sony_US

  • Rated 5 out of 5 stars

    Wonderful Gift!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought it as a gift for my sister and she loves it! The color is beautiful and the quality is amazing. 10/10 would recommend!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Thank you for the fantastic review, Kibo0611!

      We are absolutely thrilled to hear that your sister is loving her new WH-CH720N headphones! It’s wonderful to know that both the color and the sound quality exceeded your expectations. There is nothing quite like giving a gift that earns a 10/10 recommendation!

      Thank you for making Sony a part of such a special gift. We hope she continues to enjoy them for a long time to come!

      Best regards,

      Gus, Sony North America Customer Support Sony_US

  • Rated 5 out of 5 stars

    Best ones for the price

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super-comfy, to the point where I almost forget I'm wearing em. Sound is great. Got tired of the cheapo headphones I'd been buying always falling apart after a while; very happy with this investment.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi JamesmM,
      Thank you so much for sharing your great experience with us! It's nice to hear that you are having a great time with the amazing sound quality and comfortable fit of your WHCH720N headphones. Your satisfaction means a lot to us. Thanks for choosing Sony! - Kris Sony_US

  • Rated 4 out of 5 stars

    Exactly what i was looking for

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love these head phones not the greatest for lifting weights and working out but great sound and comfort

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great purchase

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The fact how inexpensive this purchase was for the sound quality is worth it. I don’t need to turn it off - it will shut off automatically. Connecting to Bluetooth is a breeze and so far the battery life is solid (I don’t need to charge for 3 days continuous use) Although, I can’t keep it on for more than few hours but other than that great buy!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Kate,
      Thank you for sharing your great experience with us! We're glad we were able to give you a great deal. Nice to know you like the incredible sound, features, easy Bluetooth connection, and long battery life of your new headphones.

      Turn down the world's noise with the long-lasting noise cancellation performance. Featuring Dual Noise Sensor technology and an Integrated Processor V1, the WH-CH720N allows you to fully immerse yourself in music without any distractions. Ergonomically designed to be lightweight, comfortable, and with up to 35 hours of battery life, you’ll almost forget you’re wearing it. Thank you for choosing SONY! - Kris Sony_US

  • Rated 3 out of 5 stars

    Comfortable

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They are comfortable as long as it isn’t too hot outside. The noise canceling is okay. Better than my AirPods for mowing the lawn. Sound is good. Have only used them while mowing and doing yard work so haven’t really paid attention to sound quality. Feel kind of cheap though so not sure how long they will last

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    The Headphone

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good battery life. Good sound. If you want more comfortability spend more money.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Thank you for your feedback on the WH-CH720N, Tilor. We're delighted to hear that you enjoy the battery life and sound quality—those are key areas we focus on to deliver a reliable listening experience.

      We appreciate your comment about comfort. The WH-CH720N is designed to balance performance, features, and affordability. For users seeking enhanced comfort and premium materials, Sony does offer higher-end models with additional ergonomic features to suit a variety of preferences and listening needs.

      Your insights help us continue improving our products. Thank you for choosing Sony, and we hope you keep enjoying your music!

      Best regards,
      Gus
      Sony Social Media Team Sony_US

  • Rated 5 out of 5 stars

    Excellent budget headphones

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely love these! Great sound for much less than the more expensive offerings, battery life for days, active ANC, my go to gym headphones

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Thanks for the 5-star rating, Bcool! We're glad that you are happy with your purchase. Enjoy and thanks for choosing Sony. -Craig Sony_US

  • Rated 5 out of 5 stars

    Excelent device

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this three months ago the quality is good, sound is also excellent and the most impressive is battery life I literally can uce them for all day and at the evening you will still have mo then 50% of battery.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Petro, We are glad to hear that you like the sound quality and battery life of your Sony WHCH720N wireless noise canceling headphones. Thank you for your purchase. Enjoy! Vincent Sony_US

  • Rated 4 out of 5 stars

    Definitely recommend!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have bigger ears and these fit comfortably over them! They're very comfortable for working out and for studying. The noise cancelling is really nice, and the ambient sound is also nice since it still covers some background noise. The one thing I wish was that it folded into a case, but otherwise, everything is perfect about them!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi AJM4,
      Awesome! We're glad that you like the comfortable fit, Noise cancellation and Ambient sound mode of your new headphones.Sony values the opinions of customers and is always striving to provide the best experience possible. Turn down the world's noise with the long-lasting noise cancellation performance. Featuring Dual Noise Sensor technology and an Integrated Processor V1, the WH-CH720N allows you to fully immerse yourself in music without any distractions. Ergonomically designed to be lightweight, comfortable, and with up to 35 hours of battery life, you’ll almost forget you’re wearing it. Thanks for the recommendation and for choosing Sony! - Kris Sony_US

  • Rated 5 out of 5 stars

    Sony

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The is my first over the ear headphones and i loved it, ive been just using my jabra elites for a long time now and decide to get something else. Its comfortable, light weight and the sound quality is great. Would recommend this product.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Yang, we're glad you are enjoying your new headphones! Turn down the world's noise with the long-lasting noise cancellation performance. Featuring Dual Noise Sensor technology and an Integrated Processor V1, the WH-CH720N allows you to fully immerse yourself in music without any distractions. Ergonomically designed to be lightweight, comfortable, and with up to 35 hours of battery life, you’ll almost forget you’re wearing it. Thanks for choosing Sony! ~Earl Sony_US

  • Rated 5 out of 5 stars

    Corporate gift

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought these for my each of my team members for use during travel. They love the noise cancelling and quality of audio.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Thank you for the fantastic review, John!

      What an amazing gift for your team! We are so pleased to hear that they are loving the audio quality and noise cancellation on their WH-CH720N headphones. It’s great to know these are helping make their travel much more enjoyable.

      Thank you for choosing Sony for your team!

      Best regards,

      Gus, Sony Social Media Team sony-global

  • Rated 5 out of 5 stars

    Love them

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are very comfortable and cancel noise, the battery life is also amazing I’ve had them last for 3 1/2 days straight without charging. My only issue is that they are a bit uncomfortable to wear while laying on my side, but otherwise perfect headphones!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi c0nfuzzld, We're happy to hear that you are enjoying your new headphones. Turn down the world's noise with the long-lasting noise cancellation performance. Featuring Dual Noise Sensor technology and an Integrated Processor V1, the WH-CH720N allows you to fully immerse yourself in music without any distractions. Ergonomically designed to be lightweight, comfortable, and with up to 35 hours of battery life, you’ll almost forget you’re wearing it. Thanks for choosing Sony! Erin Sony_US

  • Rated 5 out of 5 stars

    Let me hear better

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These have a great sound, easy to charge, for well on my head.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Sharon,
      Thanks for your feedback! It is truly wonderful to know that the WH-CH720N headphones deliver great sound, are easy to charge and fit so well.

      Thanks for choosing Sony!
      Best regards,
      Stephanie Sony_US

  • Rated 5 out of 5 stars

    Great Budget Headphones

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really great quality for 150 bucks. Noise cancelation is pretty decent. Good enough to drown out loud music or traffic. The speakers in the headphones kind of go into the ear, so you need to put the headphones on correctly. Very comfortable, though. 9/10

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Elijah,
      Thank you for the 5-star rating! We're glad you like the quality, noise cancellation, and comfortable fit of your new headphones. Turn down the world's noise with the long-lasting noise cancellation performance. Featuring Dual Noise Sensor technology and an Integrated Processor V1, the WH-CH720N allows you to fully immerse yourself in music without any distractions. Ergonomically designed to be lightweight, comfortable, and with up to 35 hours of battery life, you’ll almost forget you’re wearing it. Thanks for choosing Sony! - Kris Sony_US

  • Rated 5 out of 5 stars

    Sony 700 Bluetooth headphones.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These headphones come as advertised. They have a great sound, weather you use them for a cell phone, or a personal cd player.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello AnthonyG,

      Thank you for choosing Sony!

      We're excited to hear that the WHCH720N headphones deliver great sound whether used with a cell phone or a personal CD player. It’s rewarding to know they perform reliably across different devices as intended.

      Best regards,
      -Fred Sony_US

  • Rated 5 out of 5 stars

    Noise cancelling headphones

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good sound quality. Soft and comfortable ear cups.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello ColinC,

      Thank you for choosing Sony!

      We’re elated to hear that you’re enjoying the WH-CH720N headphones and appreciate your feedback on the excellent sound quality and soft, comfortable earcups. Along with their great performance, one feature that makes the WH-CH720N stand out is the Noise Cancelling technology, which helps you focus on your music by blocking out unwanted background sounds.

      Best regards,
      -Fred Sony_US