Customer Ratings & Reviews
- Model:
- WHCH720N/B
- SKU:
- 12246008
Rating by feature
- Sound Quality
Rating 4.7 out of 5 stars
- Battery Life
Rating 4.8 out of 5 stars
- Connectivity
Rating 4.7 out of 5 stars
- Pros mentioned:Comfort, Sound quality
Definitely recommend!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have bigger ears and these fit comfortably over them! They're very comfortable for working out and for studying. The noise cancelling is really nice, and the ambient sound is also nice since it still covers some background noise. The one thing I wish was that it folded into a case, but otherwise, everything is perfect about them!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi AJM4,
Awesome! We're glad that you like the comfortable fit, Noise cancellation and Ambient sound mode of your new headphones.Sony values the opinions of customers and is always striving to provide the best experience possible. Turn down the world's noise with the long-lasting noise cancellation performance. Featuring Dual Noise Sensor technology and an Integrated Processor V1, the WH-CH720N allows you to fully immerse yourself in music without any distractions. Ergonomically designed to be lightweight, comfortable, and with up to 35 hours of battery life, you’ll almost forget you’re wearing it. Thanks for the recommendation and for choosing Sony! - Kris
- Pros mentioned:Sound quality, Weight
Sony
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The is my first over the ear headphones and i loved it, ive been just using my jabra elites for a long time now and decide to get something else. Its comfortable, light weight and the sound quality is great. Would recommend this product.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Yang, we're glad you are enjoying your new headphones! Turn down the world's noise with the long-lasting noise cancellation performance. Featuring Dual Noise Sensor technology and an Integrated Processor V1, the WH-CH720N allows you to fully immerse yourself in music without any distractions. Ergonomically designed to be lightweight, comfortable, and with up to 35 hours of battery life, you’ll almost forget you’re wearing it. Thanks for choosing Sony! ~Earl
- Pros mentioned:Comfort, Sound quality
Nice affordable headphones
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These headphones are comfortable and sound great!!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Texhnog72,
We are very glad to hear that our WH-CH720N headphones are comfortable and sound great! We designed them with comfort in mind, making them lightweight and with soft ear pads, so you can enjoy your music for longer.
We truly appreciate you sharing your positive experience with us!
Thanks for choosing Sony!
Best regards,
Stephanie
- Pros mentioned:Sound quality
Must have
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Got these for my mom, she absolutely love the noice cancelation and sound.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi MeganD,
We are very glad to hear that your mother is absolutely loving her new WH-CH720N headphones. It is wonderful to know that the combination of our Integrated Processor V1 for noise cancellation and high-quality sound is providing her with such an enjoyable listening experience. We take great pride in creating headphones that are both high-performing and comfortable for everyone to enjoy.
Thank you for choosing Sony.
Best regards,
Dominick
- Pros mentioned:Comfort, Sound quality
very nice
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great sound and comfortable wish they had come with a case.
I would recommend this to a friend - Pros mentioned:Sound quality
Sony headphones
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Got this headphone as a gift and I love it. Quiet and clear sound.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Jessica,
It’s a true pleasure to hear that your new WH-CH720N headphones have made such a wonderful gift! We designed these headphones to provide a premium listening experience by incorporating our Integrated Processor V1, which helps deliver that "quiet and clear" sound you’re enjoying. By effectively canceling out background noise while maintaining crisp audio fidelity, they allow you to fully immerse yourself in your favorite music or podcasts. We are delighted to know that the comfort and performance are hitting the mark for you.
Thank you for being part of the Sony family.
Best regards,
Dominick
- Pros mentioned:Battery life, Comfort
Love them
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These are very comfortable and cancel noise, the battery life is also amazing I’ve had them last for 3 1/2 days straight without charging. My only issue is that they are a bit uncomfortable to wear while laying on my side, but otherwise perfect headphones!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi c0nfuzzld, We're happy to hear that you are enjoying your new headphones. Turn down the world's noise with the long-lasting noise cancellation performance. Featuring Dual Noise Sensor technology and an Integrated Processor V1, the WH-CH720N allows you to fully immerse yourself in music without any distractions. Ergonomically designed to be lightweight, comfortable, and with up to 35 hours of battery life, you’ll almost forget you’re wearing it. Thanks for choosing Sony! Erin
- Pros mentioned:Fit, Sound quality
Not bad for $100.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not bad for $100. Sound quality and ANC are good. The headset sync well will my TV Bluetooth, minimal audio lag. They are light and comfortable, but do get a little sore after a couple of hours. I wish the ear cups were hinged for a more compact storage. But hey, for a hundred bucks, I'd buy again.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi JHH75, We appreciate your feedback and we are glad that you like the sound quality and noise canceling feature of your Sony wireless headphones. Our WH-CH720N headphones allow you to enjoy natural vocals, crystal-clear sound and balanced tuning audio, thanks to the Integrated Processor V1 and Digital Sound Enhancement Engine (DSEE), producing a high-quality sound exactly as the artists intended. The Precise Voice Pickup technology Wind Noise Reduction Structure will give you a clear and natural conversation during calls. We take all user input seriously and will make sure your comments reach the appropriate person. Thank you for trusting Sony! Vincent
- Pros mentioned:Comfort
Very nice headphones.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love the headphones because I no longer have to worry about earbuds falling out, I can answer the phone with them, and they are noise-cancelling. I can have a conversation and not have to take the headphones off my head to hear or speak to anyone.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Vincento,
That's fantastic to hear! We're thrilled your WH-CH720N headphones are giving you such a liberating experience, especially with a 5-star rating. It sounds like you're really appreciating the design that keeps them securely on your head, eliminating the worry of earbuds falling out. We're also glad the noise cancellation is working so well for you, allowing you to answer calls and even have conversations without needing to remove them. That seamless interaction is exactly what we aim for with these headphones.
Thanks for choosing Sony. Enjoy the freedom and clear communication your CH720Ns provide!
DiegoV
- Pros mentioned:Battery life, Sound quality
Great affordable headset
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great sound quality, and the bluetooth works so well. It also charges extremely fast via the cable in the package but lasts long enough to where you don't charge that often at all. It has been phenomenal for my job.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Tyler64, We are happy to know that you like the sound quality of your phenomenal wireless noise canceling headphones. You chose the best brand. Thank you for trusting Sony! Vincent
- Pros mentioned:Comfort, Sound quality
Great Budget Headphones
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Really great quality for 150 bucks. Noise cancelation is pretty decent. Good enough to drown out loud music or traffic. The speakers in the headphones kind of go into the ear, so you need to put the headphones on correctly. Very comfortable, though. 9/10
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Elijah,
Thank you for the 5-star rating! We're glad you like the quality, noise cancellation, and comfortable fit of your new headphones. Turn down the world's noise with the long-lasting noise cancellation performance. Featuring Dual Noise Sensor technology and an Integrated Processor V1, the WH-CH720N allows you to fully immerse yourself in music without any distractions. Ergonomically designed to be lightweight, comfortable, and with up to 35 hours of battery life, you’ll almost forget you’re wearing it. Thanks for choosing Sony! - Kris
The comfort that brings more comfort
||Posted . Owned for 10 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These are my favorite headphones I use them for work and personal. They are wireless or with cord so you have the option. amazing headphones, so comfortable.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi EphremM,
It’s wonderful to hear that these have become your favorite headphones for both work and personal use! We are glad you’re enjoying the comfort and the flexibility of switching between wireless and wired modes.
Thanks for choosing Sony.
Best regards,
Eliab
- Pros mentioned:Battery life
Headphone review
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I am so happy with my headphones, they work exactly as they should, and their battery life is excellent, which was a deciding factor in purchasing them to begin with. Very pleased!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi EileenM,
We're absolutely delighted you are so happy with your WH-CH720N headphones! It's fantastic to know they are performing exactly as you expected, and we're especially glad the excellent battery life was a key factor in your decision.
Thank you for choosing Sony, and enjoy your listening with long-lasting power and reliability!
Best regards,
Dominick
Good decent phones for a walk outside
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great quality ! The noise canceling isn’t too much, it’s moderate. Audio call, from what others have said in the other call, the sound is underwhelming
I would recommend this to a friendBrand response from SonyListens
Posted .Hello SusanaH,
Thank you for choosing Sony!
We’re excited to hear that you are enjoying the great quality of your WH-CH720N headphones! We appreciate your honest feedback about the moderate noise canceling and the call audio quality, and we apologize if the microphone performance hasn’t fully met your expectations. It’s wonderful to have customers like you who notice the finer details of sound, as your insights help us continue to improve. For a richer audio experience with enhanced microphone performance and deeper noise isolation, you might enjoy our WH-ULT900N or WH-1000XM5 models. Feel free to explore them here: https://electronics.sony.com/audio/headphones/c/all-headphones
Best regards,
-Fred
- Pros mentioned:Comfort
awesome
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.love this head phone , its comfortable to wear. i would purchase again and send as a gift.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi DelphinaB,
We are really happy to hear that you are loving your new headphones! It is wonderful to know that you find them so comfortable to wear, and we are truly touched that you would consider purchasing them again as a gift for others.
Thank you for making Sony part of your daily listening.
Regards,
Dominick
- Pros mentioned:Sound quality, Weight
Overall great buy
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Sound quality is very good for the price point. Still wish it was as solidly built as the WH CH700Ns. But the lighter weight makes it great for long periods and travel.
I would recommend this to a friend - Pros mentioned:Battery life, Sound quality
Goated
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I am not going to lie. I honestly thought this was going to be like all the other headphones, but I cant see my self with any other headphones. The battery life is crazy the sound is wild I love them. The only thing is that I wish they had more colors.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Armando, we're glad you love the battery and sound quality of our product. We appreciate you feedback regarding the color variants of your SONY unit. Unfortunately, this WHCH720N only comes with Black and White color variants.
Turn down the world's noise with the long-lasting noise cancellation performance. Featuring Dual Noise Sensor technology and an Integrated Processor V1, the WHCH720N allows you to fully immerse yourself in music without any distractions. Ergonomically designed to be lightweight, comfortable, and with up to 35 hours of battery life, you’ll almost forget you’re wearing it. Thank you for choosing SONY! ~Earl
- Pros mentioned:Comfort, Sound quality
Good
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good quality and long lasting. The sound is great and they don’t feel too bulky
I would recommend this to a friendBrand response from SonyListens
Posted .Hi AngelG, We’re happy to hear you’re enjoying them! It’s great to know you’re impressed with the sound quality and find them comfortable and not too bulky. We designed these headphones with both audio performance and wearability in mind, so it’s fantastic to see that shining through for you. Thanks for choosing Sony! -Jess
- Pros mentioned:Comfort
Great Buy!!!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My stepson loves them!!! Great Buy!!! Very comfortable also!!!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi WilliamJ,
We are thrilled that your stepson loves his new WH-CH720N headphones! By using our Integrated Processor V1 and Dual Noise Sensor technology, we designed these to be our lightest overhead noise-canceling headphones for all-day comfort.
Thanks for choosing Sony.
Best regards,
Eliab
Must for gym goers
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very happy with the purchase. I wear it at home while cooking ( with little dancing as exercise), for walks and of course gym.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi VENKATAPRATHIBHAG!
Thanks so much for sharing your review! We are thrilled to hear that your WH-CH720N headphones have become such a big part of your daily routine, from the kitchen to the gym.
While these are a solid choice for daily use, you might want to explore models like the WH-1000XM6, WH-1000XM5, or the WH-ULT900N if you're interested in our most advanced features. They are designed to deliver a truly rich and powerful listening experience.
Thanks for selecting Sony headphones!
Best regards,
Estefany