Customer Ratings & Reviews
- Model:
- WHCH720N/B
- SKU:
- 12246008
Rating by feature
- Sound Quality
Rating 4.7 out of 5 stars
- Battery Life
Rating 4.8 out of 5 stars
- Connectivity
Rating 4.7 out of 5 stars
- Pros mentioned:Sound quality
My first headphones.
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My first pair of headphones! I am very pleased with the price and the quality of these.
I would recommend this to a friendBrand response from SonyListens
Posted .Thank you for sharing your review, Beerad65!
We are delighted to hear that the WH-CH720N are your first pair of headphones and that you are very pleased with both the price and the quality! We strive to deliver an exceptional listening experience that offers great value.
Thank you again for choosing Sony to start your headphone journey!
Best regards, Gus, Sony Social Media Team
- Pros mentioned:Sound quality
No complaints!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We got these for our daughter's birthday. She is picky on how headphones feel on her ears, and she loves these. The sound and connectivity are great.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Valerie, we're glad she loves her new headphones! Thanks for choosing Sony! ~Earl
- Pros mentioned:Comfort, Sound quality
Perfect for blocking out Noise
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Got these for Mom in rehab, she was complaining about her roommate making too much noise. These block out the noise and when plugged into the TV, you only hear the program you're watching. They are also comfortable to wear.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi MaryN, You've made an excellent choice! We're very pleased to hear you like the comfortable fit and great noise cancellation of the Sony WHCH720N. Featuring Dual Noise Sensor technology and an Integrated Processor V1, the WH-CH720N allows you to fully immerse yourself in music without any distractions. Ergonomically designed to be lightweight, comfortable, and with up to 35 hours of battery life, you’ll almost forget you’re wearing it. Thanks for choosing Sony! -Sam
- Pros mentioned:Sound quality
Good upgrade!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I had the other version of this and after it broke I decided it was time for an upgrade. Sound quality it’s typical of Sony which rarely disappoints. Love it!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi BaldurS,
We're really happy to hear that you decided to upgrade to your Sony headphones and that the sound quality continues to impress—thank you so much for your fantastic 5-star review! Delivering dependable audio performance is something we always strive for with the WH-CH720N, and it's great to know you're loving your experience.
Thank you for choosing Sony—wishing you a truly enjoyable day!
DiegoV.
- Pros mentioned:Battery life, Comfort
Sony Headphones Review
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great sound sound performance. They are comfortable to wear and the app does a great job personalizing your sound preferences. The battery life is pretty impressive.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi mike, We are so glad to hear that you are happy with your new WHCH720N! Thank you for choosing Sony! -Carl
- Pros mentioned:Battery life, Sound quality
Nice product but not for rough user.
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nice Sound, good battery and connect easily. However, you need to careful while putting in bag as i break my headphones.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi LobsangD, thanks for choosing and purchasing our product. We're glad you like the sound quality and battery of the WHCH720N. We're sorry to hear that you have a physical damage issue with your Sony unit.
Sony's warranty policy does not cover physical damage. You have the option to take your headphones to an authorized service center for evaluation to determine the out-of-warranty repair options available.
We would highly recommend you to take your device to an authorized servicer for evaluation to determine the repair options available for physical or cosmetic damage. For more information, please refer to the link below:
https://www.sony.com/electronics/support/articles/00006741?utm_source
If you require any additional support with regard to this product, please email us at socialsupport@am.sony.com with the following details: Name: Username: Model Number: Issue: Telephone Number:
You can also reach out to our new Product Enthusiast. They are Sony fans, who can help you troubleshoot your headphones issues. Connect with them by follow this link and Chat with an Enthusiasts:
https://us.esupport.sony.com/support/s/support-contactlanguage=en_US&category=headphones
~Earl
- Pros mentioned:Comfort
Headphones
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great fitting and comfortable. Recommend for anyone!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi JamesF,
We are thrilled to hear that the WH-CH720N headphones are providing the comfort and fit you were looking for! We truly appreciate the recommendation and are glad they're a great choice for your daily listening. Thanks for choosing Sony.
Best regards, Eliab
- Pros mentioned:Sound quality
Great set of headphones for traveling and Zoom cal
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These worked extremely well on flights to cancel noise and allow me to hear the movies. I have hearing aids that don't work well with the Bluetooth devices you can plug in to an airplane. These headphones work extremely well with my hearing aids and, in the event I take oh my hearing aids, I can adjust the volume and hear just fine with these headphones.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Jaffe, That's an impressive review of the Sony WH-CH720N headphones! It's fantastic to hear they're so accommodating for travel, especially with noise cancellation for flights and compatibility with your hearing aids. Good to know they've really enhanced your travel and communication experiences. Thank you for the 5-star rating and for choosing Sony! -Jess
- Pros mentioned:Comfort, Fit
Sony Comfort has improved over the years
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is my second set of Sony earphones over many years. They have a comfortable fit on the head without being loose. I take naps some days listening to cool music and forget they are on my head.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Suzi, Thank you for sharing your thoughts and experience using your WH-CH720N! We're glad to hear that you are comfortable using your new WH-CH720N headphones and you appreciate the noise canceling feature and sound of it. Our WH-CH720N headphones allow you to enjoy natural vocals, crystal-clear sound and balanced tuning audio, thanks to the Integrated Processor V1 and Digital Sound Enhancement Engine (DSEE), producing a high-quality sound exactly as the artists intended. The Precise Voice Pickup technology Wind Noise Reduction Structure will give you a clear and natural conversation during calls. Thanks for leaving us such a wonderful review! Our team will definitely be happy to read what you wrote. Thank you for trusting Sony! -Jess
- Pros mentioned:Comfort, Sound quality
Gread headphones
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent product. Goodsound quality, ergonomic and comfortable.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi StefaniaD, Thank you for your review of the Sony WH-CH720N headphones! It's great to hear that you're enjoying the sound quality, comfort, and ergonomic design. Thank you for choosing Sony! -Carl
- Pros mentioned:Sound quality
Good noise canceling headphone
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Good cheaper noise canceling headphones and worth the price. Setting up the bluetooth connection was not as easy as other headphones.
I would recommend this to a friend - Pros mentioned:Sound quality
Amazing sound
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The noise cancellation works amazing when i work in a office with lots of people around. I can’t hear a word of what people are saying around me.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi AdamV,
Thank you for choosing Sony!
We're honored to hear that the noise cancellation on your WHCH720N is working amazingly well in your busy office. It brings us great joy to know it helps you focus by blocking out surrounding conversations. Thank you for sharing!
Best regards,
-Fred
- Pros mentioned:Sound quality
Really like these headphones
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good sound andexcellent noise cancellation. Great value.
I would recommend this to a friend - Pros mentioned:Comfort, Sound quality
Headphones
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Use for work, comfortable, no problems with a lot of extraneous noise
I would recommend this to a friend - Pros mentioned:Sound quality
Top notch
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great product with excellent noise cancellation quality
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Jumman,
Thanks for sharing your review! We are thrilled to hear that you’re having such a great experience with your new WH-CH720N headphones. It’s awesome to know that the noise canceling is working well for you.
Thank you for selecting Sony!
Best regards,
Estefany
- Pros mentioned:Comfort
Great for the value
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Daughter loves them and can talk on her phone with them
I would recommend this to a friendBrand response from SonyListens
Posted .Hi JessicaM,
We are pleased to hear that your daughter is loving her new pink WH-CH720N headphones! It is great to know that she is finding the built-in microphone and Precise Voice Pickup technology effective for her phone calls, all while enjoying the lightweight comfort and excellent noise cancellation these headphones provide.
Thanks for choosing Sony.
Best regards, Eliab
- Pros mentioned:Comfort, Sound quality
Great headphones!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Comfy, easy to use, music sounds great! Very happy with my purchase!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Angie, we're glad you are happy with your purchase. Enjoy your new headphones! Thanks for choosing Sony! ~Earl
- Pros mentioned:Sound quality
Great product
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review."So far, these earphones are great; the sound quality is excellent."
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Raul!
Thanks so much for sharing your feedback with us about your new WH-CH720N headphones.
It is fantastic to know that they are great and that you find the sound quality excellent.
These headphones also feature Digital Noise Cancelling to block out distractions and an Ambient Sound Mode so you can stay aware of your surroundings when you need to. Plus, they offer up to 35 hours of battery life!
Thank you for selecting Sony!
Best regards,
Estefany
- Pros mentioned:Comfort
Just What I Needed
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.These headphones do everything I need them to, and I didn't pay an absurd amount for them. The are comfortable, and do block a good bit of sound. I definitely recommend these if youre looking for some affordable, decent headphones!
I would recommend this to a friend - Pros mentioned:Comfort, Sound quality
Best value!!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Sony doesn’t disappoint with these headphones. Excellent sound clarity and noise cancellation without the extreme price tag! Comfortable to wear for long periods - highly recommend
I would recommend this to a friendBrand response from SonyListens
Posted .Hello TerryC, Thanks for sharing your feedback. We are thrilled to know that you like the sound quality and noise canceling feature of your Sony WHCH720N noise canceling headphones. Thank you for trusting Sony! Vincent