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$178.00

Customer reviews

Rating 4.6 out of 5 stars with 2880 reviews

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Rating by feature

  • Sound Quality

    Rating 4.7 out of 5 stars

  • Battery Life

    Rating 4.8 out of 5 stars

  • Connectivity

    Rating 4.7 out of 5 stars

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Cons mentioned filter

94%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 46 Showing 901-920 of 2,880 reviews
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Good headphones for the price.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve tried the headphones at home and they are great. I can’t wait to try them on my international flight coming up soon. They should be able to drown the sound of the engines.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi MiriamT, thanks so much for the 5-star review! It brings us great joy to hear you're enjoying the Sony - WHCH720N and found them to be a great value. It's exciting to know you'll be taking them on an international flight soon, that's a perfect opportunity to put the noise cancelling to the test! Wishing you safe travels and an immersive, engine-free listening experience wherever you go. Thank you for choosing Sony! Best regards, -Dominick Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Worth the money

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These headphones are amazing, I personally always go for beats. However I just wanted headphones to work out and what an amazing deal did I get the price was fare and the sound is loud you can't hear none once you put them on. Great job Sony.…

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Maya,
      We really value the time you took to express your thoughts on the WH-CH720N headphones! We're so pleased to hear that they have exceeded your expectations for workouts. It's great to know that you found the sound quality to be impressive and that you feel you got a wonderful deal. Your support means a lot to us and we appreciate your kind words about our products.

      Thanks for choosing Sony!
      Best regards,
      Stephanie Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    So far so good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just purchased in the last week. Headphones working well so far. Noise canceling working nicely. Accompanying app very good so far as well.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Kwmsindy,

      We're delighted to hear that your Sony headphones are working well and that you’re enjoying the noise canceling feature along with the app experience. Thank you so much for the outstanding 5-star rating—it means a lot! The WH-CH720N is designed to deliver immersive sound and seamless controls, and we're glad these features stand out for you.

      Thank you for choosing Sony—wishing you a fantastic day!
      DiegoV. Sony_US

  • Pros mentioned:
    Sound quality, Weight

    Rated 5 out of 5 stars

    Lightweight and good sound

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sound is really good for a budget wireless headphone option! I was impressed and I love the color. They’re not heavy or hurt my head while I wear them so overall I think they’re great!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Ccast, Thank you for sharing your awesome review of your WH-CH720N! We're glad you're enjoying the sound quality and noise canceling feature of the unit. Good to know you appreciate the lightweight design and blue color too. Our WH-CH720N headphones allow you to enjoy natural vocals, crystal-clear sound and balanced tuning audio, thanks to the Integrated Processor V1 and Digital Sound Enhancement Engine (DSEE), producing a high-quality sound exactly as the artists intended. The Precise Voice Pickup technology Wind Noise Reduction Structure will give you a clear and natural conversation during calls. Thank you for your purchase and for choosing Sony! -Jess Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    sony speaker wireless

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    very good quality regarding the price . The bluetooth range is high.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello SinaG!
      Thank you so much for your feedback on the WH-CH720N. It is fantastic to know you appreciate the quality and the impressive Bluetooth range.

      Just to highlight, the WH-CH720N also offers active noise cancellation, comfortable ear cushions for extended use, and up to 35 hours of battery life to keep you connected and immersed in your music all day long.

      We appreciate you choosing Sony!
      Best regards,
      Estefany Sony_US

  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Sounds good

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the sound and very comfortable to wear. Definitely recommend.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Christal, we're glad you love the sound quality and comfort of our product! Thanks for choosing Sony! ~Earl Sony_US

  • Pros mentioned:
    Battery life, Comfort

    Rated 5 out of 5 stars

    great buy.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i love these headphones. they’re loud & comfortable. there’s no mic issues, it charges fast & holds charge for a long time. lasts about 3-4 days without charge. i keep them on all day, everyday. 10/10

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi trenn, We're glad that you are enjoying your new headphones. Turn down the world's noise with the long-lasting noise cancellation performance. Featuring Dual Noise Sensor technology and an Integrated Processor V1, the WH-CH720N allows you to fully immerse yourself in music without any distractions. Ergonomically designed to be lightweight, comfortable, and with up to 35 hours of battery life, you’ll almost forget you’re wearing it. Thanks for choosing Sony! Erin Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Best Buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good Quality at a Fair Price. Very Happy with them!

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Great Product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome product for the price. Battery life is great

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Thank you for the awesome review, VVasavi!

      We are so glad to hear that you are enjoying your WH-CH720N headphones! We designed this model to deliver premium features like noise canceling and exceptional battery life at an accessible price point, so it’s wonderful to know we hit the mark for you.

      Thank you for choosing Sony!

      Best regards, Gus, Sony Social Media Team Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    HEADPHONE

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A GREAT HEADPHONE ESPECIALLY THE SOUND QUALITY...

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Curtand,

      We are immensely pleased to hear that you are enjoying your WH-CH720N headphones, particularly the sound quality! We aim to provide an immersive audio performance with every pair, and it is fantastic to see that these are delivering a great experience for you.

      Thank you for making Sony part of your listening experience.

      Regards,
      Dominick sony-global

  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    Great value for price

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really great for the price. Also nice to just listen to music with normally. I’m a big fan. I am neurodivergent and the noise cancelling can be really calming. Battery also lasts a long time.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi AudreyM, We're glad to hear you feel that the WHCH720N is worth its price! We're delighted to hear you're enjoying the superb noise cancellation and long battery life of your new Sony headphones. Featuring Dual Noise Sensor technology and an Integrated Processor V1, the WH-CH720N allows you to fully immerse yourself in music without any distractions. Ergonomically designed to be lightweight, comfortable, and with up to 35 hours of battery life, you’ll almost forget you’re wearing it. Thanks for choosing Sony! -Sam Sony_US

  • Pros mentioned:
    Comfort, Weight

    Rated 5 out of 5 stars

    Sony headphones

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great purchase, light weight and doesn't hurt my ears!!!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Rosie1, Thanks for the 5-star rating! We're glad you like your new headphones. Enjoy and thanks for choosing Sony. -Craig Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    I love these headphones.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Dont expect premium noise cancellation, sound quality is good. If you download Sony headphones app you will have a option to play with equaliser. I selected boost base i liked it.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello Airfryer,

      Thank you for choosing Sony!

      It’s rewarding to hear that you're enjoying your WHCH720N headphones! We're glad to know that you appreciate the sound quality and the features available through the Sony Sound Connect App, especially the equalizer options. Boosting the bass can really enhance the listening experience! Thank you for sharing your feedback, and we hope you continue to enjoy your headphones.

      Best regards,
      -Fred Sony_US

  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    My son loves these

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really great quality headphone, great sound for music or streaming, and the battery life last for weeks!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Inkyshaw1, Awesome! It is really wonderful to know that you had a great experience with your purchase. Enjoy your new Headphones! Thanks for choosing Sony! -Jess Sony_US

  • Rated 4 out of 5 stars

    Good sound quality but weak insulation

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sound quality is good and the microphone performs well. The only downside is the weak insulation—sound leaks out and can be heard outside the headphones.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi there,

      We are delighted to hear that you are enjoying the sound quality and microphone performance of your WH-CH720N headphones. We appreciate your feedback regarding the sound insulation; to help minimize leakage, we recommend ensuring the ear pads are positioned snugly around your ears to create a firm seal.

      Thank you for choosing Sony for your everyday listening and communication.

      Regards,
      Dominick sony-global

  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Great buy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Brought these headphones for me goddaughter and she absolutely loves them. Sound is great and the ears fit comfortably.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Safety, You made the right choice with the Sony WH-CH720N! We're thrilled that your goddaughter is enjoying everything about these amazing headphones. Thank you for choosing Sony! -Jess Sony_US

  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Nice headphones

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good quality and comfortable. Color looks better in person. Got these as a gift for my girlfriend and might have to get a pair for myself.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi LCHAN, We're glad you're happy with your purchase. Make sure to keep your device's firmware up to date to enjoy all its features. Thanks for choosing Sony! -Craig Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    A great set of headphones.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I thoroughly enjoy using the Sony noise canceling headphones. I’ve used them on flights to cancel noise around me as well as to use them to watch a movie. I’ve also used them to listen to a tour program at a UNESCO site.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Love this product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this item as I needed noise canceling ear phones with Bluetooth. These work great and compatible will all my electronics. Very reasonable priced. Work great.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    One of the best headphones that sony presents

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They sound great the sound quality is amazing and likewise the battery life what I liked the most was the sound cancellation despite having too much noise around me the sound is heard well

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi AdolfoP, Great! We're glad that you re enjoying the sound quality, battery life, and noise canceling function. Turn down the world's noise with the long-lasting noise cancellation performance. Featuring Dual Noise Sensor technology and an Integrated Processor V1, the WH-CH720N allows you to fully immerse yourself in music without any distractions. Ergonomically designed to be lightweight, comfortable, and with up to 35 hours of battery life, you’ll almost forget you’re wearing it. Thanks for choosing Sony! Erin Sony_US