Customer Ratings & Reviews
- Model:
- WHCH720N/B
- SKU:
- 12246008
Rating by feature
- Sound Quality
Rating 4.7 out of 5 stars
- Battery Life
Rating 4.8 out of 5 stars
- Connectivity
Rating 4.7 out of 5 stars
Sony headphone
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This headphone is light to wear, fits perfectly and the sound is great! It was easy to use with my blue tooth smart tv option.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi GreggL!
Thanks for the feedback! We are really happy to hear that your WH-CH720N fits perfectly and was so easy to pair with your smart TV.
While these are a solid choice for daily use, you might want to explore models like the WH-1000XM6, WH-1000XM5 or the WH-ULT900N if you're interested in our most advanced features. They are designed to deliver a truly rich and powerful listening experience.
We appreciate your decision to go with Sony!
Best regards,
Estefany
- Pros mentioned:Battery life, Sound quality
Long battery and great sound .
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Battery life and sound are great for the price. I would buy again.
I would recommend this to a friend - Pros mentioned:Comfort, Sound quality
Great headset for the money.
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent. Exactly what I wanted. Easy to use. Comfortable and looks good. Sounds good enough too.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi djphat2000, Thanks for sharing your feedback. We're glad to hear that you are happy with your purchase. Enjoy and thanks for choosing Sony. -Craig
- Pros mentioned:Sound quality
Will snap or crack. Terrible build quality.
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Good sound but terrible build quality. I recommend avoiding these headphones. I owned these for about 6 months when a crack started along a seam (see pic), so I glued them hoping they would hold. Two weeks later, they snapped and came completely apart from the headband. Utter disappointment because these are otherwise good-sounding headphones. But clearly, they are very cheaply made. Avoid. I used these gently and stored them in a case or hung them on a headphone hook on my desk. Never dropped, sat on, or handled roughly. I own Sony 7506's which I love and have had for years and cost less than these do. Upsetting to see poor build quality at this price point. Support says that cosmetic and physical damage isn't covered by the warranty so I'm stuck with them. I'd recommend you steer clear of these.
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi RobertM, While we're glad you like the great sound quality of these headphones, we regret to hear about the issue you've experienced with your Sony WHCH720N. We take the quality of our products seriously and are sorry to hear about your issue. We encourage you to reach out to our Sony customer support team again, providing details about your concern. Please contact them through this link: https://us.esupport.sony.com/support/s/service?language=en_US.
We're committed to finding a solution and ensuring our customers have a positive experience with our Sony products.
Regards,
Sam
- Pros mentioned:Comfort, Sound quality
Great headphones
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not the most expensive ones but these are Great! Very comfortable, sound great, and keeps other sounds out too!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Milkmooover,
Thank you for sharing your honest and positive feedback! We really appreciate that you like the comfortable fit, superb sound, and noise cancellation of your WHCH720N headphones. Thank you for choosing Sony! - Kris
A good piece
||Posted . Owned for 10 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My son loves this headset, great sound quality with noise canceling feature.
I would recommend this to a friendBrand response from SonyListens
Posted .Thank you for the fantastic review, Ojoj!
We are so happy to hear that your son is loving his new WH-CH720N headphones. It’s wonderful to know that the sound quality and noise-canceling features are providing him with a great listening experience.
Thank you for choosing Sony!
Best regards,
Gus, Sony Social Media Team
- Pros mentioned:Comfort, Sound quality
Great
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great headphones. They sound really good for the price. Very confortable.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Tony, we're glad you like the sound quality and comfort of our product. Thanks for choosing Sony! ~Earl
Good equipment
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Had headphones for almost a year now and they work perfectly they are drop proof and resistant and they work well with swesr
I would recommend this to a friendBrand response from SonyListens
Posted .Hi AlexisG,
We’re so glad to hear your WHCH720N headphones are still performing perfectly after a year! We appreciate you sharing how well they’ve held up to your daily use and workouts.
Thanks for choosing Sony.
Best regards,
Eliab
- Pros mentioned:Comfort, Sound quality
Best of the best!
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These headphones are comfortable around ear. Love connecting these to the TV and phone. They sound great and the blue color is nice!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi CmaticSounds101,
Wow! Thanks for sharing your review on our WHCH720N. We're glad that you like the comfortability of the headphone, sound quality and how easily you can connect it to your TV and phone. Turn down the world's noise with the long-lasting noise cancellation performance. Featuring Dual Noise Sensor technology and an Integrated Processor V1, the WH-CH720N allows you to fully immerse yourself in music without any distractions. Ergonomically designed to be lightweight, comfortable, and with up to 35 hours of battery life, you’ll almost forget you’re wearing it. Thanks for choosing Sony! - Marco
- Pros mentioned:Battery life, Sound quality
Headphones
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These headphones have great sound quality and battery life
I would recommend this to a friendBrand response from SonyListens
Posted .Hi TurnerS, we're glad you like the sound quality and battery of our product! Thanks for choosing Sony! ~Earl
- Pros mentioned:Sound quality
I have 5 of these in my house
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I've bought a pair for everyone in my household. We all enjoy these headphones. I'm a bit of an audiophile, and these don't stack up to premium studio gear, but they do give you an isolated experience with quality audio nonetheless. The sound isn't bad, it just doesn't sparkle. I recently had an extended stay in the hospital trauma ward and these headphones blocked out all the people screaming, allowing me a good night's rest. Would recommend
I would recommend this to a friendBrand response from SonyListens
Posted .That's awesome, SumChump! We're glad you really like the headphones. Enjoy and thanks for choosing Sony! -Craig
Sony noice canceling headphones
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Just what i needed for my 9 hour flight to Europe. They worked just as advertised. Got them on sale for a good price.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi VINNY,
We're thrilled your WH-CH720N headphones were the perfect, long-lasting companion for your 9-hour flight! It's great to know they performed exactly as advertised for your trip.
Thanks for choosing Sony.
Best regards,
Eliab
- Pros mentioned:Comfort, Sound quality
Great product
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Comfortable and great sound. Still trying to learn the noise canceling activation, but when it works - it's great. May be operator error.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi EJMit, We are glad that you are comfortable wearing your new Sony WHCH720N wireless noise canceling headphones and that you like their sound quality. To use the noise canceling/Ambient Sound Mode, simply press the NC/AMB button. Refer to ths link for more details: https://helpguide.sony.net/mdr/2966/v1/en/contents/TP1000776935.html. Thank you for your purchase. Enjoy! Vincent
Very good noise cancellation and good sound
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very good battery life and comfort when I use it for my studying and gym
I would recommend this to a friendBrand response from SonyListens
Posted .Hi JEREMIAHW!
Thanks for the review! We are thrilled to hear that the WH-CH720N is working out so well for your study sessions and workouts.
While these are a solid choice for daily use, you might want to explore models like the WH-1000XM6, WH-1000XM5, or the WH-ULT900N if you're interested in our most advanced features. They are designed to deliver a truly rich and powerful listening experience.
Thanks for choosing Sony!
Best regards,
Estefany
- Pros mentioned:Sound quality
Evan
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent pair of head phones - sharp sound quality, efficient noise canceling, ability to use noise cancelling and ambient sound function, good quality during phone calls, fast to charge.
I would recommend this to a friend Sony - WHCH720N Wireless Noise Canceling Headphone
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My daughter loves it so much this device Sony - WHCH720N Wireless Noise Canceling Headphones - Blue, when she is using it and because of the wireless connectivity she can move around while she is attending online classes and listening to her favorite music.
I would recommend this to a friend- Pros mentioned:Sound quality, Weight
Lightest headphones I ever had
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great headphones considering the low weight. Audio quality is good and noise cancelling is acceptable. Overall, it's a good product at this price.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi MaxL,
Awesome! We're glad to hear that you like the sound quality, noise canceling and design of the headphones. Our WH-CH720N headphones allow you to enjoy natural vocals, crystal-clear sound and balanced tuning audio, thanks to the Integrated Processor V1 and Digital Sound Enhancement Engine (DSEE), producing a high-quality sound exactly as the artists intended. The Precise Voice Pickup technology Wind Noise Reduction Structure will give you a clear and natural conversation during calls. We take all user input seriously and will make sure your comments reach the appropriate person. Thank you for choosing Sony!
-David
- Pros mentioned:Sound quality
Sounds of clarity
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Fabulous headphones sounds are clear with no outside interference.
I would recommend this to a friendBrand response from SonyListens
Posted .Thank you for the fabulous review, RonaldW!
We are absolutely delighted to hear that you are enjoying the clear sound and the effective outside interference cancellation of your WH-CH720N headphones. Delivering a pure, distraction-free listening experience is exactly what we aimed for with this model.
It's rewarding to know that the sound quality is meeting your expectations and that you are enjoying your new headphones!
Thank you again for choosing Sony!
Best regards, Gus, Sony Social Media Team
- Pros mentioned:Sound quality
Really Good Headphones
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought these to use while working in the yard, cutting grass, etc. They are great. The sound is tip top, very crisp & clear with good bass response.
I would recommend this to a friendBrand response from SonyListens
Posted .HI BrianC,
That's fantastic to hear! We're delighted the WH-CH720N headphones are great for your yard work, providing tip-top, crisp, clear sound with good bass. Enjoy!
Thanks for choosing Sony.
-Eliab
- Pros mentioned:Battery life, Comfort
Great headphones but constantly disconnects
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Almost everything is great. bass,audio,battery life, comfort. But one big problem is that it constantly disconnects. Almost every time a song or 2 passes it constantly disconnects and reconnects its very annoying.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi AlexP,
Thank you for the review and we're happy to hear that you like the sound quality, battery performance and comfortable design of the headphones. We're sorry about the disconnecting issue of the headphones. To resolve this, please factory reset the headphones. Check this link on how to.
https://helpguide.sony.net/mdr/2966/v1/en/contents/TP1000783325.html
Our WH-CH720N headphones allow you to enjoy natural vocals, crystal-clear sound and balanced tuning audio, thanks to the Integrated Processor V1 and Digital Sound Enhancement Engine (DSEE), producing a high-quality sound exactly as the artists intended. The Precise Voice Pickup technology Wind Noise Reduction Structure will give you a clear and natural conversation during calls. We take all user input seriously and will make sure your comments reach the appropriate person. Thank you for choosing Sony!
-David