Customer Ratings & Reviews
- Model:
- WHCH720N/B
- SKU:
- 12246008
Rating by feature
- Sound Quality
Rating 4.7 out of 5 stars
- Battery Life
Rating 4.8 out of 5 stars
- Connectivity
Rating 4.7 out of 5 stars
Customers are saying
Customers frequently mention the sound quality of the product. They describe the sound as having clear and crisp highs. There are no cons mentioned for this product.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Sound quality
Worth it!
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My favorite headphones in 30 years! Word of advice, even though the replacement ear cushions are expensive, they are worth it I have tried many 3rd party brands and they fall short of noise cancelling and even mess up the electronics by not fitting perfectly and not being tuned to this device. But, I like these headphones so much I will buy new pads then new pair later.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Sirscott, we're glad you like our product. Thanks for choosing Sony! ~Earl
- Pros mentioned:Comfort, Sound quality
Sony Headphones
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I enjoy how quiet and how comfortable they are nice
I would recommend this to a friendBrand response from SonyListens
Posted .Hi JuliocL, Thanks for the 5-star review. Enjoy and thanks for choosing Sony. -Craig
- Pros mentioned:Comfort, Sound quality
Sony Headphones
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I am enjoying how comfortable and great they sound
I would recommend this to a friend - Pros mentioned:Comfort
Great but Pricey Compared to Other Brands
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great headphones, no issued with them whatsoever. I wear them almost all day for work and they are comfortable. Ive had Soundcore headphones and they are very comparable. I'd get the Soundcore as they are more reasonably priced.
I would recommend this to a friendBrand response from SonyListens
Posted .Thank you so much for your thoughtful review of the WH-CH720N, BrandonL! We're delighted to hear you've enjoyed wearing them for extended periods and have found them comfortable for all-day use.
The WH-CH720N is designed to deliver a superior listening experience, combining lightweight comfort with advanced noise-canceling technology and immersive sound. Many users, like yourself, appreciate the soft ear pads and balanced headband that help make these headphones comfortable even during long work sessions. We're glad to hear the fit and comfort worked well for you!
We understand that pricing is a key factor for many customers and that value is important when comparing options. While there are a variety of choices in the market, the WH-CH720N includes Sony’s proprietary noise-canceling and sound technology, seamless integration with the Sony | Headphones Connect app for customizable audio, and reliable wireless performance, all to enhance the user experience.
Thank you again for your feedback and for choosing Sony. If you have any questions about getting the most from your headphones, our team is always here to help!
Best regards,
Gus
Sony Social Media Team
- Pros mentioned:Comfort, Sound quality
Awesome
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very comfortable, great sounding noise canceling earphone. Under a $100
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Artv88, Thank you for your review! We are glad to hear that you are enjoying the sound quality of your new WHCH720N headphones! Thank you for choosing Sony! -Carl
- Pros mentioned:Comfort
Review of Sony Bluetooth Headphones
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The Headphones are amazing. The app is easy to use, the soundproofing is wonderful, and they are comfortable. My only critique, the app is hard to Bluetooth to. It takes a few seconds. But, overall, great purchase for the money.
I would recommend this to a friend Amazing
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Really good product for its price and i love that it came with 3 months free of Apple Music and came in perfect condition
I would recommend this to a friendBrand response from SonyListens
Posted .Hi YatbrielG,
We are delighted to hear that you love your new WH-CH720N headphones and that they arrived in absolute perfect condition! Delivering top-tier value and performance is exactly what we aimed for with this model.
Since you are loving the over-ear experience, we wanted to make sure our latest flagship model is on your radar for whenever you are ready to upgrade. If you ever want to experience the absolute peak of premium audio, definitely check out our flagship WH-1000XM6. They feature a brand-new foldable design, studio-quality sound co-created with mastering engineers, and our most advanced noise cancellation yet, powered by the lightning-fast QN3 processor.
Thank you for making Sony part of your daily music routine, and happy listening!
Regards,
Dominick
WHCH720N Sony Headphones
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.These headphones are lightweight, cute, and very user friendly. I have no issues with connectivity and the noise canceling feature is easy to use.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi EllaM! Thank you for your feedback! We are thrilled to hear that you find the WH-CH720N headphones lightweight and user-friendly.
Their impressive noise-canceling feature allows you to immerse yourself in your favorite music without distractions, making your listening experience truly enjoyable.
Thanks for choosing Sony!
Best regards,
Estefany
- Pros mentioned:Battery life, Sound quality
Nice Headphones
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It's really nice. The sound is well and the noise cancelation works good. The battery life is also good.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi DanD, Thank you for the positive review! We're so happy to hear you like the great sound quality, excellent noise cancellation, and long battery life of your Sony WHCH720N. Featuring Dual Noise Sensor technology and an Integrated Processor V1, the WH-CH720N allows you to fully immerse yourself in music without any distractions. Ergonomically designed to be lightweight, comfortable, and with up to 35 hours of battery life, you’ll almost forget you’re wearing it. Thanks for choosing Sony! -Sam
- Pros mentioned:Battery life, Sound quality
Great set of bt headphones
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great sound quality and I love the ambiance mode and they last battery wise. Longer than I need in a week
I would recommend this to a friendBrand response from SonyListens
Posted .Hi JustJoe,
Awesome! We are delighted to hear that you loved the ambient sound mode, long battery life and the sound quality of our Sony WHCH720N. Our WHCH720N headphones allow you to enjoy natural vocals, crystal-clear sound and balanced tuning audio, thanks to the Integrated Processor V1 and Digital Sound Enhancement Engine (DSEE), producing a high-quality sound exactly as the artists intended. The Precise Voice Pickup technology Wind Noise Reduction Structure will give you a clear and natural conversation during calls. Ergonomically designed to be lightweight, comfortable, and with up to 35 hours of battery life, you’ll almost forget you’re wearing it. Keep enjoying and thank you for choosing Sony! - Marco
- Pros mentioned:Sound quality
Yes yes yes!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love these headphones! My whole life I've never felt comfortable with over-the-ear headphones so I was worried when I initially bought it. I've used them every day since I bought them last month! It's helped a lot in social situations to use the noise canceling. The only complaint is the only microphone is for the ambient feature, so I'm unable to use them as a headset for games but that's such a little deal. I take it with me wherever I go!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi there,
Great! We're glad you made the right decision in getting one of our Sony WHCH720N. Due to its ergonomically designed, it is lightweight, comfortable, and with up to 35 hours of battery life, you’ll almost forget you’re wearing it. Our WHCH720N headphones allow you to enjoy natural vocals, crystal-clear sound and balanced tuning audio, thanks to the Integrated Processor V1 and Digital Sound Enhancement Engine (DSEE), producing a high-quality sound exactly as the artists intended. The Precise Voice Pickup technology Wind Noise Reduction Structure will give you a clear and natural conversation during calls. Your WHCH720N headphones can be used for gaming, however, please be advised that the microphone function of the headphones is disabled when using the supplied cable. An external microphone is recommended for voice chat. For this, we recommend using headphones that are designed for game consoles. We highly appreciate you in purchasing our headphone. Thanks for choosing Sony! - Marco
Solid Headphones for Price
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great headphones for the price. Connects very easily via Bluetooth to my computer and iPhone. Fits very well. I had to go in-person to a Best Buy store to try on different headphones. If price was not a concern, I'd go with the XM4 or XM5. But for $100, this was worth it. After having this for a few weeks, the only downside I would mention is that my head hurts after wearing this for about 2 hours. So it's not an all-day wear. This is my first headphone set, so not sure if that's to be expected for every headphone.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi HenryN, we're glad you like our product. We understand your feedback regarding the comfort of your Sony. You can extend the slider to its full length before putting on the headset. Put on the headset with the earpads fitting snugly over your ears. Please check this link for more details:
https://helpguide.sony.net/mdr/2966/v1/en/contents/TP1000781372.html?utm_source=glean
If you require any additional support with regard to this product, please email us at socialsupport@am.sony.com with the following details: Name: Username: Model Number: Issue: Telephone Number:
Featuring Dual Noise Sensor technology and an Integrated Processor V1, the WH-CH720N allows you to fully immerse yourself in music without any distractions. Ergonomically designed to be lightweight, comfortable, and with up to 35 hours of battery life, you’ll almost forget you’re wearing it. Thanks for choosing Sony! ~Earl
- Pros mentioned:Sound quality
Concentration
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Got these for my Fiance in medschool, she loves them for helping her concentrate
I would recommend this to a friendBrand response from SonyListens
Posted .Thank you for the fantastic review, JustinS!
That is wonderful to hear! We are absolutely thrilled that the WH-CH720N headphones are making such a positive difference for your fiancée during her time in med school.
We designed the noise-canceling feature to help eliminate distractions, and it's incredibly rewarding to know they are effectively helping her concentrate on her studies.
Thank you for choosing Sony to support her success!
Best regards, Gus, Sony Social Media Team
Perfect Audio
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Audio quality it’s amazing would really recommend!!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Marius!
Thanks so much for the recommendation.
It brings us great joy to hear that you’re impressed with the audio quality of your WH-CH720N!
While these are a solid choice for daily use, you might want to explore models like the WH-1000XM6, WH-1000XM5, or the WH-ULT900N if you're interested in our most advanced features. They are designed to deliver a truly rich and powerful listening experience.
We appreciate you choosing Sony!
Best regards,
Estefany
- Pros mentioned:Sound quality
Nice headphones
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.A nice set of headphones that don’t hurt my ears! I have tried using them with Bluetooth on my phone and I have tried plugging them into my computer. They work great either way and have good sound quality.
I would recommend this to a friend - Pros mentioned:Sound quality
THE BEST HEADPHONES
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The BEST purchase I ever made, these headphones are really useful and it helps me disconnect from the outside world when i need to. And the style of these are soooo cute and i just LOVE the color. The sound quality is top-tier and I really recommend these or anyother Sony item.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi IndiS,
Thank you for reaching out to us today! We're always happy to hear from you. We're happy to hear that you love the color and sound quality of the headphones. Our WH-CH720N headphones allow you to enjoy natural vocals, crystal-clear sound and balanced tuning audio, thanks to the Integrated Processor V1 and Digital Sound Enhancement Engine (DSEE), producing a high-quality sound exactly as the artists intended. The Precise Voice Pickup technology Wind Noise Reduction Structure will give you a clear and natural conversation during calls. We appreciate the recommendation and thank you for choosing Sony!
-David
Amazing sound price
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Amazing the sound is great fits great. Works great with vinyl player and iPhone.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi N17r,
We are thrilled to hear that you are enjoying the sound and fit of your new headphones! It is great to know they are working perfectly with both your iPhone and your vinyl setup.
Thanks for choosing Sony.
Best regards,
Eliab
- Pros mentioned:Sound quality
Excellent headphones
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.excellent pair of headphone, good quality nose cancelling and affordable. perfect to study
I would recommend this to a friendBrand response from SonyListens
Posted .Thank you for sharing your positive experience with the WH-CH720N, JoaCor! We're thrilled to hear that you find them to be an excellent pair, highlighting their good quality noise canceling and affordability. It's especially great to know they're perfect for your studies.
We designed the WH-CH720N to offer a fantastic balance of features, including effective noise cancellation and great sound quality, all at an accessible price point. Your feedback confirms that we've succeeded in providing a great value product that meets your needs.
Thanks again for choosing Sony and for taking the time to write a review! We hope they continue to serve you well.
Best regards,
Gus
Sony Social Media Team
- Pros mentioned:Sound quality
Better than Beats!
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This was purchased a second time as the person that got the first gift was so impressed with it that she returned her beats and went exclusively with this for the rest of her family. My daughter LOVES this headphone and far exceeds the Beats by a long shot!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi MichaelC,
Excellent choice! We always strive to deliver the best quality and features with our products. Your satisfaction with your new WHCH720N headphones is greatly appreciated. The WH-CH720N allow you to enjoy natural vocals, crystal-clear sound and balanced tuning audio, thanks to the Integrated Processor V1 and Digital Sound Enhancement Engine (DSEE), producing a high-quality sound exactly as the artists intended. The Precise Voice Pickup technology Wind Noise Reduction Structure will give you a clear and natural conversation during calls. Thank you for choosing Sony! - Kris
- Pros mentioned:Comfort
Background music while on the go.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Comfortable enough to listen to high quality music, including symphonies and soundtracks while participating in any long trips, especially with a walkman product.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi, StephenJ,
Thanks for the review! We are really happy to hear how much you are loving your Sony Headphones and the amazing Sound quality it brings! With a modern and comfortable design, we are sure you can enjoy listening to your favorite songs for a very long time with no issue at all! Do not forget to download the Sony Sound Connect app to enhance the experience.
Thanks for choosing Sony, have a fantastic day!
-DiegoV